Public tenders for printing in Dublin Ireland

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Customer services

Electricity Supply Board (ESB) | Published December 14, 2016  -  Deadline January 11, 2017
cpvs
79342300, 79342000

This requirement is for the supply of customer call centre services, customer administration, data analytics, customer acquisition and social media services. The ESB ecars electric vehicle charging infrastructure is made up of 100 fast chargers and approximately 600 AC public chargers and these numbers may grow in the next 2 to 3 years. ESB ecars operates this infrastructure in the Republic of Ireland and Northern Ireland. ESB ecars are also active in sourcing business in the UK and could have business interests there within the lifetime of the contract associated with this tender.

Lot 1 — Customer Call Centre Services, Customer Administration, Data Analytics

Customer Call Centre Services

The service provision will be 24 hours per day, 7 days per week, 365 days per year. The call centre will process calls received from EV drivers and will take the appropriate action depending on the nature of the call. The operatives will be expected to utilise our Charge Point Management System (CPMS) to diagnose possible issues, remotely access the charge points and escalate calls depending on the nature of them. Also included are new customer registrations, payment processing and any additional services that a potential EV customer may require. The ESB ecar customer communication process will be managed by the vendor; this will include monitoring the email in-boxes, processing emails and taking the necessary action depending on their nature. Responding to post from customers. IM (Instant Messaging), Webchat and other services that may arise due to new technologies are services that could be required from the call centre.

Customer Administration

ESB ecars install EV home chargers when customers purchase new EVs. This tender will include the administration of this service including liaising with our home charge point installer and other relevant personnel. New ESB ecar customers are issued with a welcome pack and RFID access card. The vendor will be responsible for managing this service end to end, including printing the required documents to issue to the customer and reporting to ESB ecars on the numbers of cards issued, to whom and which locations they are based.

Data Analytics

Data Analytics should drive meaningful insight into our EV drivers. Data from the Web, ESB ecars' CPMS, Call Centre, etc. can be used. Analysis of all available data should improve the customer experience, improve the overall service delivery and help better understand the EV customer and drive innovative change in the ESB ecars business. We expect information in the Data Analytic reports provided will play a significant contribution to our business decisions.

Lot 2 — Customer Acquisition

Customer Acquisition

As the EV market grows and evolves, ESB ecars may require customer acquisition services to sell our products and services to prospective and current customers. Customer prospects and enquiries should be managed utilising a variety of marketing and promotional techniques.

Lot 3 — Social Media Services

Social Media Services

ESB ecars are active on several social media platforms. We would expect all channels to be managed in a consistent manner and one that reflects the ethos of ESB and to the highest standard of social customer care. This should include monitoring, responding, analysing and reporting to ESB on all online and digital traffic directed to ESB ecars. Content creation may also be required.

The Irish Blood Transfusion Service (IBTS) invites Applications from suitably qualified companies to participate in the Pre-Qualification process for the provision of Managed Print and Document S.

Irish Blood Transfusion Service | Published February 23, 2016
Winner
Ergo
cpvs
79800000, 48311000, 48311100, 79810000

The Irish Blood Transfusion Service (IBTS) invites Applications from suitably qualified companies to participate in the Pre-Qualification process for the provision of Managed Print and Document Solution.

Prior Information Notice for the establishment of Framework Agreements and or Contracts for the Provision of Printed Matter and Related Products to the Irish Public Sector.

The Office of Government Procurement | Published December 24, 2015
cpvs
22000000, 22100000, 22160000, 22310000, 22450000, 22820000, 22821000, 22822000, 22822100, 22822200, 22852100, 22900000

Prior Information Notice for the establishment of Framework Agreements and or Contracts for the Provision of Printed Matter and Related Products to the Irish Public Sector.

Request for tenders for the provision of Advertising and Print Services to the Pensions Authority.

The Pensions Authority | Published August 26, 2015  -  Deadline September 30, 2015
cpvs
79341400, 79341100, 79341200, 79342100, 79342200, 79822500, 79823000

The Authority wishes to engage the services of an experienced advertising and print agency to provide support services to the Authority to include: — advertising creative and production services across all media channels, — media buying services across all media channels, — graphic design, layout and production services for all Authority information and print materials in hard copy and online, to include Annual Reports etc. — liaise with translation service providers, approved by the Authority, to co-ordinate the production of materials in other languages as well as English where required. Other services as detailed in the attached RFT and as maybe required.

Prior Information Notice for the establishment of a Framework for the Supply of Managed Print Services.

The Office of Government Procurement | Published May 2, 2015
cpvs
79521000, 30121100, 30124500, 30232100, 30232110, 32581200, 38520000

Prior Information Notice for the establishment of a Framework for the Supply of Managed Print Services.

Provision of managed print services solution

Eurofound — Det Europæiske Institut til Forbedring af Leve- og Arbejdsvilkårene | Published July 8, 2015  -  Deadline August 11, 2015
cpvs
79800000, 30120000

Eurofound namjerava sklopiti ugovor o upravljanju uslugama tiskanja koji će započeti u prvom tromjesečju 2016. Sastojat će se od pružanja i upravljanja multifunkcionalnim uređajima u našem glavnom uredu u Dublinu i našem uredu za vezu u Bruxellesu.

Request for Tender to establish a number of Multi-Supplier Framework Agreement for the Provision of Managed Print Service and Vendor Neutral Print Audit Services

The Office of Government Procurement | Published April 20, 2016  -  Deadline May 16, 2016
cpvs
79800000, 30121100, 30124500, 30232100, 30232110, 32581200, 38520000, 42962000, 72810000, 79311000, 79311100, 79311200, 79311300, 79521000, 79810000, 79820000

The Minister for Public Expenditure and Reform invites responses to this Request for Tenders from economic operators for participation in establishing a Multi Supplier Multi-Lot Framework Agreement for the Provision of Managed Print Service and Vendor Neutral Print Audit Services, for use by Public Sector Bodies.

The Office of Government Procurement (OGP) has been established by the Minister of Public Expenditure and Reform and is tasked (inter alia) with sourcing goods and / or services for and on behalf of public service bodies. References to the OGP will be deemed to be references to the Contracting Authority. Main text area:

This competition relates to the establishment of a number of multi-supplier Framework Agreements for the provision of Managed Print Service and Vendor Neutral Print Audit Services. This Competition is divided into 10 lots. The Contracting Authority is conducting this Competition by way of open competition.

Tenderers briefing:

The OGP plan to hold a tenderers briefing regarding this RFT. Details regarding this briefing can be found in the RFT document.

Provision of Managed Print Services to DDLETB Schools and Centres

Dublin and Dun Laoghaire Education and Training Board | Published April 30, 2016  -  Deadline June 10, 2016
cpvs
79800000, 30121100, 30121200, 38520000, 79521000, 79810000, 79820000

This tender concerns the Supply, Installation and Commissioning of Multi-Function Devices (MFDs) — Print, Copy, Scan, Finishing; On-going support, management and servicing of the MFD's provided under this contract for the life of this contract; Supply and management of all consumables, excluding paper; Floor servicing of the MFD's supplied through the presence of an onsite maintenance and support technician; Print Management software solution for the control of print across all devices installed at local level; Provide Swipe Card Reader for each device.

Multi-Party Framework Agreement for the Provision of Integrated Design, Print and Print management Services.

Dublin City Council | Published September 4, 2015
Winner
The Printed Image
cpvs
79800000, 79810000, 79820000, 79822400, 79822500, 79823000, 79824000

Multi-Party Framework Agreement for the Provision of Integrated Design, Print and Print Management Services.

Printed matter and related products

Beaumont Hospital | Published February 16, 2017  -  Deadline March 31, 2017
cpvs
22000000, 22100000, 22110000, 22458000, 22800000, 22900000

The Contracting Authority intends to establish 2 single-party framework agreements for the supply of general printed material (Lot 1) and register books (Lot 2) for use in Beaumont Hospital. Lot 1 of the competition relates to the provision of material such as headed paper, compliment slips, standard forms and NCR sets and books. Lot 2 of the competition relates to the provision of register books.

This framework agreement concerns the supply of general printed material, as per the invitation to tender document.

This framework agreement concerns the supply of register books, as per the invitation to tender document.

Printed matter and related products

The Office of Government Procurement | Published December 24, 2016
cpvs
22000000, 22100000, 22160000, 22310000, 22450000, 22820000, 22821000, 22822000, 22822100, 22822200, 22852100, 22900000

This is a Prior Information Notice (PIN) and not a call for competition — a call for competition may be placed within the next 12 months. The Office of Government Procurement intends to invite submissions from companies / organisations with expertise and capability relating to the provision of printed matters and related products. This process is a statement of potential frameworks or contracts during the next 12 months but is not a commitment to purchase. Details of individual procurements pursuant to this notice will be advertised in due course. The Office of Government Procurement does not require a response to this Prior Information Notice.

Printed matter and related products

The Office of Government Procurement | Published March 18, 2017  -  Deadline April 20, 2017
cpvs
22000000, 22100000, 22110000, 22140000, 22150000, 22160000, 22461000, 22470000

The competition relates to the supply of non-specialist print, i.e. print of a general nature such as book work and jobbing print. Indicative requirements are for Books, Brochures, Catalogues, Manuals, Reports, Flyers, Leaflets, Newsletters, Invoices, Continuation Sheets, NCR Pads Books & Sets, Invoices, Delivery Dockets, Direct Mailers and Fulfillment.

The competition relates to the supply of non-specialist print, i.e. print of a general nature such as book work and jobbing print. Indicative requirements are for Books, Brochures, Catalogues, Manuals, Reports, Flyers, Leaflets, Newsletters, Invoices, Continuation Sheets, NCR Pads Books and Sets, Invoices, Delivery Dockets, Direct Mailers and Fulfillment.

Printed matter and related products

Dublin Bus / Bus Atha Cliath | Published September 28, 2016  -  Deadline October 24, 2016
cpvs
22000000, 22100000, 22110000, 22458000, 22900000, 30199710, 42991210, 79811000, 79824000

The purpose of this PSQ is to enable Dublin Bus to evaluate the suitability of applicants to provide a Print Management solution.

Print Management Services Framework.

The University of Dublin Trinity College | Published November 14, 2015
Winner
Custodian Consultancy
cpvs
79800000, 79810000, 79820000, 79823000, 79824000

Trinity College Dublin wishes to establish a Framework Agreement (FWA) for the supply of Print Management Services for a period of one (1) year, renewable annually to a maximum period of four (4) years. A single vendor will be appointed to the FWA.

Colour Print and Mail Fulfilment.

An Post | Published August 26, 2015
cpvs
22000000, 22100000, 22140000, 22150000, 22160000, 22200000, 22300000, 79000000, 79800000, 79810000, 79820000, 79823000, 79824000, 79900000, 79920000, 79921000

Colour Print and Mail Fulfilment

Print Management Services Framework.

The University of Dublin Trinity College | Published July 29, 2015  -  Deadline September 3, 2015
cpvs
79800000, 79810000, 79820000, 79823000, 79824000

Trinity College Dublin wishes to establish a Framework Agreement (FWA) for the supply of Print Management Services for a period of one (1) year, renewable annually to a maximum period of four (4) years. A single vendor will be appointed to the FWA.

Printed matter and related products

Beaumont Hospital | Published May 24, 2017
Winner
Codex Limited
cpvs
22000000, 22100000, 22110000, 22458000, 22800000, 22900000

The Contracting Authority intends to establish 2 single-party framework agreements for the supply of general printed material (Lot 1) and register books (Lot 2) for use in Beaumont Hospital. Lot 1 of the competition relates to the provision of material such as headed paper, compliment slips, standard forms and NCR sets and books. Lot 2 of the competition relates to the provision of register books.

This framework agreement concerns the supply of general printed material, as per the invitation to tender document.

This framework agreement concerns the supply of register books, as per the invitation to tender document.

Print Management.

Dublin Bus / Bus Atha Cliath | Published October 1, 2015  -  Deadline October 24, 2015
cpvs
79800000, 22000000, 79810000, 79824000

Dublin Bus wish to appoint a Print Management Company to manage its print requirements for a period of 3 years.

Postal services related to letters

National Cancer Screening Service | Published November 4, 2016
Winner
Innovation Print Solutions Ltd
cpvs
64112000, 64110000

The National Screening Service (NSS) formerly the National Cancer Screening

Service, now part of the HSE Health and Wellbeing Directorate, is now seeking

responses from suitably qualified and suitably accredited mail service provider/s

that will manage the Printing, Collating, Enveloping and Posting of Programme

Mail for posting within the Republic of Ireland for and on behalf of the National

Screening Service.

Services will also include the management and reporting of all return letters from

An Post from eligible programme clients via a dedicated PO box.

Tenderers will also provide all letterheads (3 types/ 3 programmes) and envelopes

in the delivery of services.

This Competition Relates to the Production, Overprinting and Bureau Service for Safepass Cards, Construction Skills Certification Scheme (CSCS) Cards, Quarries Skills Certification Scheme (QSCS).

Solas | Published September 5, 2015  -  Deadline October 22, 2015
cpvs
22450000, 22000000, 22458000, 22900000, 30197645, 79810000, 79823000, 79824000

SOLAS has national responsibility for the development, monitoring and administration of the construction skills certification scheme (CSCS), the quarries skills certification scheme (QSCS) and the safepass health and safety awareness training programme. The Safety, Health and Welfare at Work (Construction) Regulations 2001 and subsequently the 2006 and 2013 Regulations designated SOLAS as the Authority with responsibility for the administration of registration cards in respect of CSCS and Safepass. The Safety, Health and Welfare at Work (Quarries) Regulations 2008 also designated SOLAS as the Authority with responsibility for the administration of registration cards in respect of QSCS. Apprenticeship is the recognised means by which people are trained to become craftspeople in Ireland. The main craft trades have been designated by SOLAS and come within the scope of the statutory apprenticeship system, which is organised in Ireland by SOLAS in cooperation with the Department of Education and Skills, employers and unions. Description/Object of the Contract: 1. Initial production of base registration cards — Safepass/CSCS/QSCS: — Credit card ‘size and type’ registration card to include printing samples (front and rear colour coded), — Face full colour plus 2 dimensional hologram (Safepass/CSC/QSCS), — Reverse — full colour (as per samples), — Dimensions 85,6 mm x 54 mm with 3 mm radius corners. 2. Initial production of base craft cards — national craft card: — Credit card ‘size and type’ craft card to include printing samples (front and rear colour coded), — Reverse — full colour (as per samples), — Dimensions 85,6 mm x 54 mm with 3 mm.