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BF-Electricity Sector Support Project - P128768

  OUAGADOUGOU Burkina Faso — Direction des Marchés Publics du Ministère des Mines et de l?Energie
Published August 11, 2016 — Deadline August 31, 2016 (3 years ago)
Notice type
Contract notice
Supply And Support TO? Integration D? A Sales Management System and / or the supply and L? Assistance Al? D integration? One Of Grievances Management System. 1. The Government of Burkina Faso has received a Don H966-BF and Credit No. 5491-BF of the International Development Association toward the cost of the Support Project to the Electricity Sector (PASEL) and intends to use part of montantde this gift and credit to payments under the contratsuivant: lafourniture and assistance in the integration of a business management system and / or the supply and assistance iNTEGRATION a grievance management system, under the Sector Support Project of Electricity "PASEL". 2. prestationscomprennent. · Lot 1: supply and support the integration of a system degestioncommercial · Lot 2: supply and support the integration of a management system desdoléances Nevertheless, the supply and INTEGRATION assistance of a system single management for managing both business and activities délestagesont an asset. Lot 1: Sub lot 1.1: UnSystème Management Commercial able to cover the Commercial cycle process from start to finish: desnouveauxclients management, billing management, meter management, beyond managing customer relationships, Sub Lot 1.2: Technical Integration the commercial management system to the technical environment existantSous lot 1.3: functional integration of business management system for the organization and métiersactuels processes lot 2: Sub lot 2.2: technical integration of the grievance management system to the existing technical environment and future system gestioncommercialSous lot 2.3: functional integration of the grievance management system in the organization and métiersactuel process. 3. The duration of the contract is eighteen (18) months.

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Fact Sheet

Project ID
Project Title
BF-Electricity Sector Support Project
Burkina Faso
Team Leader
Agalassou, Alassane
Notice No
Notice Type
Request for Expression of Interest
Notice Status
Borrower Bid Reference
N°2016-009/MEMC/SG/DMP du26 juillet 2016
Procurement Method
Quality And Cost-Based Selection
Language of Notice
Submission Deadline Date/Time
August 31, 2016  09:00
Published Date
August 11, 2016
Direction des Marchés Publics du Ministère des Mines et de l?Energie
Secrétariat de la Direction des Marchés Publics du Ministère de l?Energie, des Mines et des Carrières, sis dans l?enceinte du BUMIGEB route
Burkina Faso
Burkina Faso
25 36 68 46

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