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IT services: consulting, software development, Internet and support

  Saint-Denis France — SNCF Mobilités
Published October 16, 2015 — Deadline October 28, 2015 (4 years ago)
Notice type
Contract notice
ISD Voyageurs Mobility SNCF entrusts to an external service provider achieving IT services around software and systems engineering activities, expertise in ETL (Extract tool and processing), steering and operational deployments technical architecture. The provision of these services is organized as a "center of expertise and engineering," structured organization that aims to provide services: (1) As defined in a service catalog. (2) In a manner optimized in terms of price, quality and deadlines. (3) With the industrialization of processes, methods and tools. (4) Potentially from remote sites ISD Voyageurs sites for certain services. (5) Mandatory Client Site (Nantes, Paris, Lyon), for certain services or for emergencies requiring rapid response capability on-site non-resident experts. The services to be covered by the contractor are as follows: - stop shop: single point of entry for recording incidents and service requests, the scope to support requires one hand on-site, in technical areas to assure certain operating and maintenance tasks of the technical infrastructure, the perimeter support may require presence of the supplier on the customer's site for reasons of proximity users / applicants (project teams) and have access to the technical environment, Support of projects on tools, methodologies and testing process, - expertise telecom network: Contribution to studies and technical architecture project files and made available expertise competence on specific technical and telecom network, - strategic and operational architecture: Business Architecture provision of benefits in the projects of the ISD Voyageurs and strategic studies of architecture, - internal SI: managing a portfolio of applications used within the ISD Voyageurs - software factory: supply of continuous integration benefits and quality analysis projects, - sharing knowledge: performance enhancing collaborative work. Technical Scope: This list is not exhaustive. Active Directory (Microsoft). Afaria (Sybase). AIX (IBM). Biztalk Server (Microsoft). CaliberRM (Microfocus). CICS (IBM). ClearCase (IBM). Cognos BI (IBM). DB2 (IBM). DB2 Connect (IBM). DB2 UDB (IBM). Endevor Software Change Management (IBM). Exadata (Oracle). Flash Builder (Adobe). Focus (Information Builders). Host Integration Server (HIS) (Microsoft). http server (Apache). ICAN (Oracle). IDMS (CA). IIS (Microsoft). ILOG Cplex (IBM). JViews (IBM). JBoss AS (Community). EWP JBoss (Red Hat). Jenkins (Jenkins CI). Livelink Content Server (Opentext). Magic draw (nomagic). Magic design draw (nomagic). MEGA (MEGA). Mia generation (Mia Software). Microsoft Exchange Server (Microsoft). Nexus (Sonatype). OpenAM (ForgeRock). OPX2 (Planisware). Oracle Database (Oracle). Oracle Data Integrator (Oracle). Oracle Directory Server (Oracle). Oracle GoldenGate (Oracle). Oracle Service Bus (Oracle). Performance Center (HP). PostgreSQL (Community). Power AMC (Sybase). QlikView (QlikTech). Quality Center (HP). Quick Test Pro (HP). Rational Team Concert SCM (IBM). Rational Team Concert SCM (AGILE) (IBM). Remedy ARS (BMC Sofware). RHEL (Red Hat). SAS (SAS). ServiceMix (Apache). Solaris (Oracle). Sonar (SonarSource). SQL Server (Microsoft). SQL Server Integration Services (Microsoft). StarSQL (StarQuest). Synchrony File Transfer (CFT) (Axway). Teradata (Teradata). TPF AR (Application Requester) (IBM). Tuxedo (Oracle). Ubuntu server (Community). WebLogic Server (Oracle). Websphere MQ (IBM). WebSphere MQ for z / OS (IBM). Windows Server (Microsoft).

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