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IT Application and Infrastructure Support.

  Worthing United Kingdom — Southern Water Services Limited
Published December 2, 2015 — Deadline January 4, 2016 (3 years ago)
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Notice type
Contract notice
Buyer category
Utilities
Southern Water has an ongoing need to deliver managed IT services and projects, for which existing contracts are expiring. A transformation of the IT environment is under way to bring significant improvements in value for money, service quality, reduced service cost and continuous improvement. SWS plan to establish a new supplier ecosystem by partnering with specialist managed service partners who have capability and expertise in the following fields: — Lot 1 — Infrastructure and Hosting Services; — Lot 2 — Networking, Communications and Telemetry (out of scope for this Contract Notice); — Lot 3 — End User Computing (out of scope for this Contract Notice); — Lot 4 — Applications Management and Business Services Integrator. SWS have an ongoing Procurement exercise for Lots 2 and 3. Therefore, the purpose of this Contract Notice is to publish our intention to invite responses that address Lots 1 and 4. SWS invite submissions either for Lot 1 and for Lot 4 separately and/or, in addition, invite submissions for the combined delivery of both Lot 1 and 4 as SWS would like to get synergistic propositions from the market for Lots 1 and 4. Southern Water Services, therefore reserves the right to award a single contract for the delivery of Lots 1 and 4. Over the course of market engagement the number and structure of lots may be rationalised to reflect market interest and the requirements of Southern Water Services Ltd

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Fact Sheet


Tag Content[FMTVAL]
50 000 00050000000

United Kingdom-Worthing: IT services: consulting, software development, Internet and support

2015/S 233-424260

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Southern Water Services Limited
Southern House, Yeoman Road
Contact point(s): Procurement
For the attention of: Tim Oldham
BN13 3NX Worthing
UNITED KINGDOM
Telephone: +44 7894938662
E-mail: pqq_response@swscontracts.co.uk

Internet address(es):

General address of the contracting entity: www.southernwater.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity
Water
I.3)Contract award on behalf of other contracting entities
The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:
IT Application and Infrastructure Support.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Worthing.

NUTS code UKJ

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with a single operator

Duration of the framework agreement

Duration in months: 60

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 50 000 000 GBP
Frequency and value of the contracts to be awarded: Lots will be awarded for a period of 36 months with options to extend for up to 2 further annual periods.
II.1.5)Short description of the contract or purchase(s):
Southern Water has an ongoing need to deliver managed IT services and projects, for which existing contracts are expiring. A transformation of the IT environment is under way to bring significant improvements in value for money, service quality, reduced service cost and continuous improvement. SWS plan to establish a new supplier ecosystem by partnering with specialist managed service partners who have capability and expertise in the following fields:
— Lot 1 — Infrastructure and Hosting Services;
— Lot 2 — Networking, Communications and Telemetry (out of scope for this Contract Notice);
— Lot 3 — End User Computing (out of scope for this Contract Notice);
— Lot 4 — Applications Management and Business Services Integrator.
SWS have an ongoing Procurement exercise for Lots 2 and 3. Therefore, the purpose of this Contract Notice is to publish our intention to invite responses that address Lots 1 and 4. SWS invite submissions either for Lot 1 and for Lot 4 separately and/or, in addition, invite submissions for the combined delivery of both Lot 1 and 4 as SWS would like to get synergistic propositions from the market for Lots 1 and 4. Southern Water Services, therefore reserves the right to award a single contract for the delivery of Lots 1 and 4.
Over the course of market engagement the number and structure of lots may be rationalised to reflect market interest and the requirements of Southern Water Services Ltd
II.1.6)Common procurement vocabulary (CPV)

72000000, 72317000, 72321000, 30200000, 50312610, 72212732, 72222300, 38221000, 48000000, 48100000, 30000000, 48200000, 48210000, 72268000, 72266000, 72261000, 72260000, 72254000, 72227000, 72500000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
Southern Water has an ongoing need to deliver managed IT services and projects, for which existing contracts are expiring.
A transformation of the IT environment is under way to bring significant improvements in value for money, service quality, reduced service cost and continuous improvement. SWS plan to establish a new supplier ecosystem by partnering with specialist managed service partners who have capability and expertise in the following fields:
— Lot 1 — Infrastructure and Hosting Services;
— Lot 2 — Networking, Communications and Telemetry (out of scope for this Contract Notice);
— Lot 3 — End User Computing (out of scope for this Contract Notice);
— Lot 4 — Applications Management and Business Services Integrator.
SWS have an ongoing Procurement exercise for Lots 2 and 3. Therefore, the purpose of this Contract Notice is to publish our intention to invite responses that address Lots 1 and 4. SWS invite submissions either for Lot 1 and for Lot 4 separately and/or, in addition, invite submissions for the combined delivery of both Lot 1 and 4 as SWS would like to get synergistic propositions from the market for Lots 1 and 4. Southern Water Services, therefore reserves the right to award a single contract for the delivery of Lots 1 and 4.
Over the course of market engagement the number and structure of lots may be rationalised to reflect market interest and the requirements of Southern Water Services Ltd
II.2.2)Information about options
Options: yes
Description of these options: Lots will be awarded for a period of 36 months with options to extend for up to 2 further annual periods.
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Infrastructure Management and Hosting
1)Short description:
Will be accountable for:
— Provide service oriented secure and reliable hosting services for SW and application service providers;
— Optimise the infrastructure estate considering cloud and virtualisation;
— Assess, broker and implement cloud hosted solutions;
— Commoditise infrastructure and hosting services and reduce cost;
— Own and manage all required assets to optimise cost for SW;
— Provide programme and project management;
— Continuously improve the reliability and quality of service.
Service Transition Partner:
— Release, transition and change management;
— Develop a common (2 speed) project delivery methodology;
— Facilitate and conduct testing (Integration and UAT);
— Coordinate delivery of projects and programmes in time, in budget, in quality.
2)Common procurement vocabulary (CPV)

72000000, 72100000, 72110000, 72120000, 72130000, 72140000, 72150000, 72300000, 72510000, 72800000, 72600000, 48800000, 48820000, 72415000, 30211000, 30211200

3)Quantity or scope:
Further details will be provided as part of the selection and assessment process.
Lot No: 4 Lot title: Applications Management and Business Services Integrator
1)Short description:
Applications Management:
— Provide fully managed application management service;
— Manage support and optimise core applications and interfaces;
— Rationalise and consolidate non-core application estate;
— Continuously consider and implement SaaS solutions;
— Maintain the integration hub and proactively add new services;
— Plan for application end-of-life scenarios;
— Develop centres of excellence to help the business maximise the value and benefit from application systems;
— Assess, broker and implement SaaS solutions;
— BI and big data;
— Manage, support and optimise core BI applications and information interfaces;
— Proactively provide access to information relevant for business decision making;
— Present relevant information to stakeholders to improve decision making;
— Assess data and information sources, acquire and integrate into big data predictive analytics;
— Maintain the information hub and proactively add new services;
— Assess, broker and implement SaaS solutions;
— Plan for application end-of-life scenario.
Will be accountable for:
— Business Service Integration;
— Manage the ecosystem;
— Define and maintain value adding business services based on technology;
— Resolve conflict and dispute in the ecosystem;
— Create and maintain innovative and agile delivery centres;
— Provide audit and assurance of services provided by the ecosystem;
— Coordinate with Digital Acceleration Centres regarding requirements/benefits case;
— Liaise with Digital Acceleration Centres to manage impact of change on the business.
2)Common procurement vocabulary (CPV)

72000000, 72416000, 48614000, 72212600, 72212610, 72300000, 72310000, 72316000, 72317000, 72322000, 72330000, 72000000, 72268000, 72267100, 72267000, 72266000, 72262000, 72260000, 72254000, 72230000

3)Quantity or scope:
Further details will be provided as part of the selection and assessment process.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
A parent company guarantee may be required following financial checks.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Candidates should note that Southern Water payment terms are sixty (60) days from date of valid invoice, and be the basis of any contract tendered.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
If a group of companies submit an acceptable bid it would be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable under the contract. Where a company representing a consortia expresses an interest, the company who responds to this notice will be classed as the lead company to which all communications will be channelled. Subcontracting will be permitted.
III.1.4)Other particular conditions:
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The following standards (or equivalent) are highly desirable:
— IS0 14000:2004 — (applies to all lots);
— ISO 27001 Information Security Management;
— ISO 27002 Information Security Code of Practice;
— PCI-DSS (for all credit card related systems);
— ISO 27034 or OWASP (for Application Development);
— ISO20000 International IT Service Management;
— ISO9000 Quality Management.
The above standards do not apply to all lots unless specified.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Candidates must provide satisfactory information to address the minimum standards relating to Article 45 and 46 Directive 2004/18/EC, which are contained in regulation 26 of the Utilities Contracts Regulations 2006. This covers the criteria for rejection of candidates including being convicted of serious offences (including conspiracy, corruption, bribery, fraud, money laundering and bankruptcy). By replying to this Contract Notice, candidates are confirming their capability and are not guilty of any offence listed above.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Tenderers will be required to demonstrate a minimum turnover in each of the last 2 consecutive years as shown below:
— Lot 1 — Infrastructure and Hosting Services — 7 000 000 GBP;
— Lot 4 — Applications Management and Business Service Integrator — 9 000 000 GBP;
— Lot 1 and 4 Combined — Integrated delivery of Infrastructure and Hosting Services, and Applications Management and Business Services Integrator — 16 000 000 GBP.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met: Technical Capacity, relevant to the appropriate lot, is addressed in the PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:
F514
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents (except for a DPS)
Time limit for receipt of requests for documents or for accessing documents: 15.12.2015 - 11:59
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
4.1.2016 - 11:59
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Not Applicable

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Southern Water will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2006 (SI 2006 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
28.11.2015

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