This procurement is intended to establish a framework agreement for the supply, delivery, installation and support of on-line payment & engagement solutions and cashless catering systems for use mainly in schools and education establishments. Please note however this framework will not be limited to education based customers.
The framework will be split into 2 lots:
Lot 1 will include provision of solutions for the facilitation and secure collection of payments from parents/carers. These payment deposits or online accounts can then be used against the purchase of their child's school meals, trips, school uniforms, music lessons, after school clubs, etc. Such solutions should have the ability to facilitate the secure collection of payments and store all the information required to process, manage and reconcile payments securely in a central online system.
Additional related solutions and services available within this lot shall include but are not limited to;
Installation, Integration services, On-going support & maintenance, System development & customisation, Training, Variety of hosting & manage service options available, Add-on modules/functionality to enhance the main systems, Ability to integrate with Cashless Catering Systems, Information Management Systems, Door Entry Solutions and other related customer systems as required, Ability to access and operate the solution on a variety of devices for example, desktop PC, smartphone, tablet, other mobile devices etc., Software/system upgrades
These solutions may also include engagement functionalities to allow users such as parents/ carers to engage with schools in regards to the booking of school facilities and parents evening places, send out & receive completed permission forms and allow for school/parent/guardian communications via text, email etc.
This lot is predominantly aimed towards educational establishment customers, however if the solution meets requirements is available for use by any eligible customer.
Lot 2 will cover the supply, delivery, installation and support of cashless catering systems and associated services. These systems remove the need for handling of cash at the point of sale and speed up the food service whilst providing authorities with full reporting functionality.
Solutions and services included within this lot include but are not limited to; EPOS Systems to include touch screen terminals with various screen sizes, User recognition systems — biometric readers, swipe cards, PIN entry, face recognition, Revaluation Units, Electronic Registration, Associated Software, Reporting & Analysis Functionality, Site Surveys, Ability to respond to legislative and market changes, Functionality to manage and support the free school meals initiative, Installation and Integration Services, On-going support & maintenance, System development & customisation, Training, Variety of hosting options, Add-on modules/functionality to enhance the main systems, Ability to integrate with Online Payment Solutions, Information Management Systems, Door Entry Solutions and other related customer systems as required, Ability to access and operate the solution on a variety of devices for example, desktop PC, smartphone, tablet, other mobile devices etc., Software/system upgrades.
As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by the following classifications of user throughout all administrative regions of the UK: Local Authority Councils; Educational Establishments (including Academies); Central Government Departments and Agencies and Local Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; Any Public Body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Full details of the classification of end user establishments and geographical areas is available on: http://www.espo.org/About-us-%281%29/FAQs/Legal
An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.