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Customer care back office administration outsourcing.

  Coventry United Kingdom — Severn Trent Water Limited
Published October 1, 2014 — Deadline October 27, 2014 (3 years ago)
Notice type
Contract notice
Buyer category
Business process outsourcing. Key requirements are: (1) Experienced in processes required to carry out back office administration on large volume customer accounts in a UK utilities/regulated environment. (2) Capacity to provide a service requiring c. 140 FTE processing operatives. (3) Experience of business process re-engineering to enable reduced outsourcing demand.

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