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Northern Staffordshire Intermediate Care Service – short term service

NHS Staffordshire and Lancashire Commissioning Support Unit | Published November 18, 2014  -  Deadline December 2, 2014

As part of winter resilience plans, North Staffordshire and Stoke-on-Trent CCGs [“The Commissioners”] are inviting expressions of interest for the provision of additional intermediate care services to increase capacity within the local health economy system on an interim basis. Intermediate Care The Commissioners wish to build on the current model of intermediate care that exists within Northern Staffordshire. Intermediate care will be provided by a multi-disciplinary team with the aim being to empower people, carers and families who use the service to take personal responsibility and agree goals for their intermediate care rehabilitation / treatment, maximise independent living and actively support them to return to optimal levels of functioning. The IC service will support both discharges from the acute trust, the Royal Stoke (part of the University Hospital North Midlands) and the Community Hospitals and step up referrals from the community (e.g. referrals from GPs, district nurses) The service will receive referrals from the local health economy single point of access (the Hub) between the hours of 8.30am – 10pm, Monday – Sunday. Hours of operation are open to discussion and negotiation. The service will be expected to respond to referrals from the community within 2 hours. Referrals from hospital settings to facilitate discharge should be accepted onto the caseload within 24 hours. However the service will be expected to provide rapid management of patients presenting in emergency portals who have been triaged, considered to be clinically stable by the responsible clinician (Consultant or middle grade doctors) and whose needs / treatment can be managed by intermediate care services. The intermediate care service should respond within 2 hours of referral from the Hub, develop initial care plan and facilitate discharge. The principle will be to ‘discharge to assess.’ The service will provide a range of clinical and social interventions in the community, utilising a range of medical, nursing, therapy, support workers and social care professionals. The service will be expected to assess and plan care to meet patients holistic needs. The service should provide the necessary support required over a 24 /7 period based on an individual patient assessment of needs. For example some patients may require night sits to monitor observations and maintain patient safety. It is not expected that this level of intensity will be required for all patients on the caseload. The service will also provide medical oversight for patients and clinical governance for overall patient safety of the patients will sit with the lead doctor employed by the service. Where appropriate service users will be offered equipment and assisted technology e.g., self monitoring, remote monitoring etc. to help support them to remain well in their normal place of residence. The service will need to work closely with CCG commissioned equipment services and social care organisations. If required, patients will be signposted to agencies which can provide advice re maximising benefits, housing, mobility, community & social inclusion etc to enable them to maintain and regain maximum control of their care and their lives. The service will agree pathways with other local health and social care providers for onward referral of patients (if necessary and dependent on individual patient needs). Scope of the service The provision of intermediate care (IC), reablement and frail older people’s services to support the management of patients for which the CCGs are the responsible commissioners. The Commissioners currently jointly commission three main IC/reablement services - the Community Intervention Service and the Living Independently Staffordshire Service from Staffordshire and Stoke on Trent Partnership Trust (SSOTP). Re-ablement services in Stoke-on-Trent are provided by Stoke-on-Trent City Council. The Commissioners wish to procure additional services over the winter period to support predicted, increased demand. It is expected that that the service should support circa 40 patients at any one time. The average duration of service for the majority of patients will be up to 28 days, however there will be no set time limits and time with the service will depend on patients’ individual recovery and potential to benefit. Providers will be expected to work together to ensure that the local health economy demand can be met and that pathways for ongoing community support (beyond the intermediate care episode) are seamless. Proposal We are seeking proposals from bidders who can offer rapid mobilisation of services and innovative and creative solutions to support more patients at home and, in particular, work with a range of providers to combine strengths to fill the gaps in community provision. The geographical areas and populations covered by North Staffordshire and Stoke-on-Trent CCGs are as follows: North Staffordshire - Newcastle-under-Lyme, Leek, Biddulph, Cheadle, and surrounding areas Stoke-on-Trent – Hanley, Longton, Tunstall, Stoke, Fenton, Burslem and surrounding areas We are expecting to receive proposals from a wide range of organisations. We hope it will include current service providers and new providers interested in contributing to the provision of an integrated service model. We may appoint more than one provider for this service. We are particularly interested in views on the following: • Brief proposal as to how you would meet these requirements, staffing arrangements including indicative pay bands, previous experience of delivering a similar service and cost proposal • Evidence of relevant policies and procedures that will be relevant to this service • Ability to meet the proposed implementation date of mid December 2014 Responses are only expected to be brief. Organisations are invited to respond along with supporting marketing or business details. The deadline for responses is Tuesday 2nd December 2014 at 12pm. Please email your response to It must be stressed that this is a short term contract for 4 months with a view to extending the arrangement if deemed to be meeting the commissioned outcomes. This is to meet an urgent requirement and as such, we are conducting a condensed procurement process for this Part B service. Please be assured that all responses received will be treated in strictest confidence.

Technology enabled Care

Southend-on-Sea Borough Council | Published August 4, 2017

Southend on Sea Borough Council wishes to explore the potential of Technology Enabled Care (TEC) to address the above and its ability to deliver the following outcomes More people taking personal responsibility for their own health and well-being, measured by; reduced visits to GP where the underlying cause is not medical but loneliness and social isolation related self-management of long term conditions at home where intervention by heath professional is triggered by exception through alerts- again reduces GP visit and A&E admissions- specific emphasis here on respiratory conditions and addressing deliver the community Respiratory QIPP reduced A&E admissions underlying long term conditions and falls reduced average length of stay in a residential care home as a result of later entry through extended independent living To view the opportunity please register on pro contract . Any clarifications and submissions must be made via the portal The deadline to return the supplier questionnaire via the portal is Thursday 31st August 2017.

Invitation to Quote (ITQ) - Provision of Chinese language interpreting service to Bespoke Interpreting Language and Communication Services (BILCS)

NHS Midlands and Lancashire Commissioning Support Unit | Published May 14, 2018  -  Deadline May 25, 2018

Invitation to Quote (ITQ) Provision of Chinese language interpreting service to Bespoke Interpreting Language and Communication Services (BILCS) I am pleased to inform you that Midlands and Lancashire CSU (MLCSU) wish to invite you to participate in this 'Invitation to Quote'. Following the receipt of your quote via email, the Project group/Evaluation panel will evaluate the proposals against each other within the evaluation matrix below. Final selection will be based on the ability of the service provider to provide the required service at the best price, at the optimum performance level and with a clear and demonstrable implementation/delivery programme. Bidding organisations must obtain for themselves at their own responsibility and expense all information necessary for the preparation of their bids and will be deemed to have availed themselves of all necessary information in submitting bids. In the event that MLCSU decides not to award this contract, there will be no liability for MLCSU for any costs incurred by the bidding providers. Please see evaluation grid below: Weightings - Totalling 100%: Quality 60% Quality sub-criteria: Ability to meet specification 60% Pricing: Rates 40% TOTAL 100% Please find attached the 'Specification Brief' which will help you direct your response appropriately. Please do not hesitate to contact me with any questions. Please send your response to the following email addresses: Please note that the deadline for your proposal is 25th May 2018 4pm. Any submissions received after this date will not be considered. Kind regards, Elaine Butler Senior Procurement Officer Specification Introduction to the brief MLCSU require the provision of Chinese language interpreting service to Bespoke Interpreting Language and Communication Services (BILCS). We are looking for face to face on site interpreting in a medical environment for NHS and private clients in the Birmingham and Black Country area. We will require interpreters in the following languages; • Mandarin • Cantonese • Vietnamese • Hakka • Korean • Japanese • Thai Interpreting Charges Monday-Friday 8am-6pm Out of Hours Face-to-Face Interpreting First 60 Minutes £ £ Face-to-Face Interpreting Subsequent 15 minute intervals £ £ Please note that the contract will be on a cost and volume basis with no guarantee of any activity for the successful provider(s). If you would like to provide us with a quotation for this work please return to be by Friday 25th May 2018. We require the quotation to be submitted on headed paper. Timescales Activity: Date: Relative to: Deadline for questions 19th May 2018 4pm All bidders wishing to quote Deadline for receipt of Proposal 26th May 2018 4pm All bidders wishing to quote Notice of award June 2018 All bidders that quoted Delivery of work commencement June 2018 Successful bidder T