Public tenders for healthcare in West-bromwich United Kingdom

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Continuing Healthcare (CHC) (AQP 2nd window)

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT | Published February 17, 2017  -  Deadline November 4, 2016
Winner
Central England Healthcare Ltd
cpvs
85100000

This was the Second Window - successful applicants from the first window do not need to reapply. ** It should be noted that under the Any Qualified Provider model, there will be no guarantees of volume or payment in the contracts awarded. Selection of who will provide the service to the patient will be made by the patient.** Arden & GEM CSU on behalf of Wolverhampton CCG are seeking expressions of interest from suitably qualified providers for a provision of Nursing Home Placements for Patients qualifying for NHS Continuing Healthcare (CHC) service. The service is being commissioned using the Any Qualified Provider process. The base tariffs are: EMI £725/week Mental Health £700/week Physical Disabilities £700/week The qualification period for the AQP accreditation will be for the remainder of the initial 3 year period from the 01st February 2017 to 30th June 2019.

Healthcare Business Information Application Hosting, Data Storage, Licensing and Integrated Hardware.

NHS Midlands and Lancashire CSU | Published November 27, 2015
Winner
Blackpool Hospitals NHS Foundation Trust
cpvs
72500000

Enterprise Licensing and a service to host and support integrated hardware, software and data warehousing.

Healthcare Business Information Application Hosting, Data Storage, Licensing and Integrated Hardware.

NHS Midlands & Lancashire CSU | Published November 27, 2015
Winner
Blackpool Hospitals NHS Foundation Trust
cpvs
72500000

Enterprise Licensing and a service to host and support integrated hardware, software and data warehousing.

Complex Packages of Care (CPOC).

NHS Midlands and Lancashire CSU | Published October 28, 2015  -  Deadline December 3, 2015
cpvs
85100000

NHS East Lancashire Clinical Commissioning Group (CCG) wish to establish a framework for the delivery of nursing healthcare as part of a complex packages of care for children and young people across East Lancashire. Direct nursing/healthcare for individual children with multiple/complex needs will be provided by organisations that are part of this overarching provider framework. The nursing/healthcare provided is expected to be provided by a team of qualified and unqualified staff that have specific skills and training in the delivery of nursing care to children with multiple/complex health care needs, and who can support parents and families in the community setting in the delivery of their child's needs.

Complex Packages of Care (CPOC).

NHS Midlands and Lancashire CSU | Published July 1, 2015  -  Deadline July 31, 2015
cpvs
85100000

NHS East Lancashire Clinical Commissioning Group (CCG) wish to establish a framework for the delivery of nursing healthcare as part of a complex packages of care for children and young people across East Lancashire. Direct nursing/healthcare for individual children with multiple/complex needs will be provided by organisations that are part of this overarching provider framework. The nursing/healthcare provided is expected to be provided by a team of qualified and unqualified staff that have specific skills and training in the delivery of nursing care to children with multiple/complex health care needs, and who can support parents and families in the community setting in the delivery of their child's needs.

Quotation for Continuing Healthcare Training - Archived

Sandwell Metropolitan Borough Council | Published May 3, 2018  -  Deadline May 18, 2018
cpvs
80561000

Quotation for Continuing Healthcare Training As part of our learning and development strategy to support employees we require a provider who will quote in order to facilitate training for social workers with the adult social work teams. As such, the Council would like the provider to deliver a two day CHC training for staff and a half day course on Section 117 Mental Health Aftercare needs: And its relationship with NHS Continuing Healthcare. Commencement of this training will take place from September 2018 to 31 October 2018 - two months. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to` Opt-In`. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Friday 18 May 2018 at 15:00hrs

Quotation for Continuing Healthcare Training (CHT)

Sandwell Metropolitan Borough Council | Published March 14, 2018  -  Deadline June 15, 2018
cpvs
79632000

Quotation for Continuing Healthcare Training As part of our learning and development strategy to support employees we require a provider who will quote in order to facilitate training for social workers with the adult social work teams. As such, the Council would like the provider to deliver a two day CHC training for staff and a half day course on Section 117 Mental Health Aftercare needs: And its relationship with NHS Continuing Healthcare. Commencement of this training will take place from September 2018 to 31 October 2018 - two months. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to` Opt-In`. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Friday 22 June 2018 at 15:00hrs

Non-Emergency Patient Transport Service.

NHS Midlands & Lancashire CSU | Published April 4, 2015
Winner
NSL Limited ( trading as Patient First Group
cpvs
60140000

Wolverhampton Clinical Commissioning Group are commissioning a Non Emergency Patient Transport Service(PTS). The Department of Health defines Non-emergency PTS activity as being typified by the non-urgent,planned transportation of patients, with a medical need for transport, to and from a premises providing NHShealthcare and between NHS healthcare providers.

ELCCG — Intermediate Care Beds.

NHS Midlands & Lancashire CSU | Published October 15, 2015  -  Deadline November 4, 2015
cpvs
85100000

NHS East Lancashire Clinical Commissioning Group (CCG) with Blackburn with Darwen CCG wish to commission a number of subacute and rehabilitative nursing beds for the delivery of intermediate health and social care over the Winter period as part of a comprehensive package of step-up/step-down care for patients across East Lancashire and Blackburn with Darwen. The nursing/healthcare provided is expected to be provided by a team of qualified and unqualified staff that have specific skills and training in the delivery of step-up/step-down care to meet the needs of patients in the residential setting in collaboration with partner service providers, supporting optimal outcomes for patients.

MLCSU — Retrospective Assessments.

NHS Midlands & Lancashire CSU | Published September 23, 2015  -  Deadline October 7, 2015
cpvs
85140000, 85140000, 85140000

NHS Midlands and Lancashire Commissioning Support Unit on behalf of a range of Clinical Commissioning Groups (CCGs) is required to complete all outstanding retrospective review cases with Previously Unassessed Periods of Care (PUPOC) by September 2016. This process assesses applications and if appropriate, awards retrospective funding to individuals who should have previously been identified as eligible for fully funded health care. The policy and guidance for this funding is known as NHS Continuing Healthcare. The CSU therefore seeks providers to complete full retrospective and partial retrospective assessments in 2 lots described in the service specification.

Care Home Placements for Patients Newly Requiring Continuing Health Care and Step Up/Step Down Beds.

NHS Midlands & Lancashire CSU | Published May 6, 2015  -  Deadline June 4, 2015
cpvs
85000000, 85000000, 85000000, 85000000, 85000000, 85000000, 85000000

Midlands and Lancashire CSU on behalf of Wolverhampton CCG are seeking expressions of interest from suitably qualified providers for Nursing Home Placements for Patients Newly Requiring NHS Continuing Healthcare and patients requiring step up/step down placements. It is the intention of the commissioning organisation to establish a framework agreement. The framework agreement will be split into 6 lots as follows: — Lot 1 — Step Up/Step Down — Residential; — Lot 2 — Step Up/Step Down — Elderly mental Ill (EMI) Residential; — Lot 3 — Step Up/Step Down — Nursing; — Lot 4 — Continuing Healthcare for Patients with Physical Disability; — Lot 5 — Continuing Healthcare for Patients with Mental Health Needs (under 65); — Lot 6 — Continuing Healthcare for Patients with Mental Health needs (over 65). Interested parties are invited to bid for any single lot, any combination of lots or all lots. The contract will initially be for a period of 3 years with the option to extend for a further 2 years at the sole discretion of the commissioner. The CCG is seeking expressions of interest and submission of a completed tender by 4th June at 17:00 hrs. This procurement is being run following the open process — therefore all parties expressing an interest in this requirement will be invited to submit a tender. Following the receipt of expressions of interest, tender documents will be made available to interested parties. Tenders and/or expressions of interest received after 4th June at 17:00 hrs shall not be accepted. Candidates wishing to be considered must register their expression of interest and provide additional procurement-specific information (by completing an ITT) through the portal as follows: i) Candidates should register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge); ii) Once registered, candidates must express interest by: a) logging-in to the Midlands and Lancashire CSU e-Tendering portal, b) selecting response to advert and ITT, c) select Open Access ITT, d) search for and access listing related to this contract and view details, e) click on Express Interest link. iii) Once you have expressed interest, access the My ITTs page where you can download documentation (if required) and construct your reply as instructed. You must submit your reply on the website by the deadline stated. For technical support in submitting your expression of interest contact the BravoSolution Help-desk on +44 8003684850 or help@bravosolution.co.uk It is anticipated that once the framework is in place, the majority of CHC Nursing Home placements in the Wolverhampton area will be made through its utilisation. It is expected that the majority of call-offs will be made by direct award, although the commissioner reserves the right to run mini-competitions as required. The general methodology for call-off and the conduct of mini-competitions will be made available in the Instructions to Tenderers document which will be made available to all organisations expressing an interest. Providers should be aware that the commissioner intends to let a number of block contracts as part of this process namely: — 35 beds to be purchased on a block basis for CHC Patients with Physical Disability; — 15 beds to be purchased on a block basis for CHC Patients with Mental Health Needs (over 65). Details of the methodology for letting these block contracts are laid out in the ITT Supplement. Bidders are advised that blocks will be divided into blocks of 5 beds. Bidders will be permitted to bid for a maximum of 1 block each. The services to which this advertisement relates are for Health Services and therefore remain within the scope of Part B of Schedule 3 of the Public Contracts Regulations 2006 (as amended). Neither placement of this advertisement nor any other indication shall be taken to mean that the Contracting Authority intends to hold itself bound by any Regulations, save those applicable to Part B services.

ELCCG — Intermediate Care Beds.

NHS Midlands and Lancashire CSU | Published February 5, 2016
Winner
Marshmead (Turfcote Nursing and Residential Home) Ltd
cpvs
85100000

NHS East Lancashire Clinical Commissioning Group (CCG) with Blackburn with Darwen CCG wish to commission a number of sub-acute and rehabilitative nursing beds for the delivery of intermediate health and social care over the Winter period as part of a comprehensive package of step-up/step-down care for patients across East Lancashire and Blackburn with Darwen.

The nursing/healthcare provided is expected to be provided by a team of qualified and unqualified staff that have specific skills and training in the delivery of step-up / step-down care to meet the needs of patients in the residential setting in collaboration with partner service providers, supporting optimal outcomes for patients.

Non-Emergency Patient Transport Services (Birmingham, Sandwell and Solihull).

NHS Midlands and Lancashire CSU | Published January 12, 2016  -  Deadline February 8, 2016
cpvs
85100000, 60112000, 85143000

The 4 CCGs in Birmingham, Sandwell and Solihull have taken over responsibility for funding Non-Emergency Patient Transport services (NEPT). The project is being led by Birmingham CrossCity CCG, in partnership with Birmingham South Central CCG, Sandwell and West Birmingham CCG and Solihull CCGs. It also involves other CCGs and populations within the wider West Midlands area, who use NEPT services.

A review of NEPT services has shown that there is significant variation in delivery of these services between NHS hospital trusts across Birmingham and Solihull. There is also insufficient evidence available to CCGs about the quality of these services, or the extent to which they are meeting the needs of patients.

Commissioners have aggregated a significant number of non-emergency patient transport (NEPT) service contracts in the Birmingham and Solihull area to ensure standardisation of services and seek improvements in quality, productivity and efficiency.

The scope of this non-emergency patient transport (NEPT) service shall include provision of NEPT to and from the following healthcare premises of the following NHS Trusts or other services:

— Birmingham Community Healthcare NHS Trust;

— Birmingham Women's Hospital NHS Foundation Trust;

— Heart of England NHS Foundation Trust;

— Royal Orthopaedic NHS Foundation Trust;

— University Hospital Birmingham NHS Foundation Trust;

— Worcestershire Acute Hospital NHS Trust (for BSOL CCGs only);

— GP referrals for same day assessment (for BSOL CCGs only);

— Or other secondary or community NHS service as defined by the commissioners.

A detailed description (draft service specification) of the requirements can be obtained via the Bravo eProcurement system. Please see instructions later in this notice (VI.3)) for details of how to access this information.

The contract duration will be 5 years with a 2 year extension option.

MLCSU — Retrospective Assessments.

NHS Midlands and Lancashire CSU | Published March 11, 2016
Winner
ExamWorks UK
cpvs
85140000

NHS Midlands and Lancashire Commissioning Support Unit on behalf of a range of Clinical Commissioning Groups (CCGs) is required to complete all outstanding retrospective review cases with Previously Un-assessed Periods of Care (PUPOC) by September 2016. This process assesses applications and if appropriate, awards retrospective funding to individuals who should have previously been identified as eligible for fully funded health care. The policy and guidance for this funding is known as NHS Continuing Healthcare. The CSU therefore seeks providers to complete full retrospective and partial retrospective assessments in 2 lots described in the service specification to NHS Midlands and Lancashire Commissioning Support Unit who are acting on behalf of a range of Clinical Commissioning Groups (CCGs).

Non-Emergency Patient Transport Services.

NHS Midlands and Lancashire CSU | Published February 19, 2016  -  Deadline March 18, 2016
cpvs
85100000, 85143000, 60130000

The Commissioners for this procurement are Wolverhampton Clinical Commissioning Group and Dudley Clinical Commissioning Group, working collaboratively, who wish to receive Expressions of Interest and responses to the Non Emergency Patient Transport Service ITT from suitably qualified and experienced providers with the necessary capacity and capability (or a demonstrable ability to provide the necessary capacity and capability) and financial standing to provide the services outlined in the ITT documentation.

The Department of Health defines Non-emergency PTS activity as being typified by the non-urgent, planned transportation of patients, with a medical need for transport, to and from a premises providing NHS healthcare and between NHS healthcare providers. This can and should encompass a wide range of vehicle types and levels of care consistent with the patients' medical needs. The overarching principle of the Non-Emergency Patient Transport Service is that patients who are eligible for patient transport will receive safe, timely and comfortable transport to and from their destination, without detriment to their medical condition.

The service is not only to be provided across Wolverhampton and Dudley areas, but to travel outside of this specific area on occasion, further afield into areas covered by associate Clinical Commissioning Groups. The service is to be procured for 3 years, with the option to extend for a further 2 years to enable each hospital, community provider or booking department to embed the service and provide continuity. Full details can be found by accessing the tender documentation by following the instructions below.

It is expected that TUPE will apply to this service.

Candidates wishing to be considered must register their expression of interest & provide additional procurement-specific information through the portal as follows:

i) Candidates should register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge).

ii) Once registered, candidates must express interest by:

a. logging-in to the Midlands and Lancashire CSU e-Tendering portal,

b. selecting response to advert and ITT,

c. select Open Access ITT,

d. search for and access listing related to this contract and view details,

e. click on Express Interest link.

iii) Once you have expressed interest, access the My ITTs page where you can download documentation (if required) & construct your reply as instructed.

You must submit your reply on the website by the deadline of 18th March at 17:00. For technical support in submitting your expression of interest contact the BravoSolution Help-desk on 0800 368 4850 or help@bravosolution.co.uk

This procurement relates to NHS healthcare services. Therefore, section 120 of the Public Contract Regulations 2015 applies. Under section 120, the service to which this procurement relates falls within Part B of Schedule 3 of The Public Contracts Regulations 2006 (as amended). Neither placement of an advertisement for this procurement, nor the use of an open procurement process, nor any other indication shall be taken to mean that the commissioner intends to hold itself bound by any of the regulations save those applicable to Part B services.

Costing Assurance Programme

Monitor | Published December 10, 2015  -  Deadline January 15, 2016
cpvs
79210000

The National Tariff (https://www.gov.uk/government/publications/national-tariff-payment-system-2014-to-2015) contains national prices for healthcare and rules that commissioners and providers of NHS funded services (the "Providers") must follow when agreeing locally-determined prices for healthcare. In order to produce national prices, Monitor requires accurate and relevant Cost Submissions ('approved reporting currencies' and 'approved guidance', currently Reference Costs) from the providers of NHS funded services. The Objectives of the Costing Assurance Programme are to: - Improve the accuracy and consistency of Cost Submissions used to set national, and agree local, prices. - Provide assurance that Mental Health and Acute Providers' Cost Submissions have been prepared in accordance with Monitor's Approved Costing Guidance. - Assess the overall accuracy of Cost Submissions by Providers. It is expected that an Opinion on every Acute Provider's compliance with Monitor's Approved Costing Guidance will be given over a two-year cycle (estimated to be around 78 Providers per year), with Mental Health Providers over a three-year cycle (estimated to be around 22 Providers per year). The actual number of audits carried out per year will be approved by Monitor at the start of each year. The Successful Supplier shall be required to: - Provide Opinions on whether circa100 Providers' Cost Submissions have, in all material respects been prepared in accordance with Mo...der the Contract remains unchanged. - Monitor's Approved Costing Guidance is published annually and, whilst incremental changes will be made annually, significant changes are not expected in the first three (3) years of the Contract. The following changes are planned to this Guidance and the service requirements during the term of the Contract: - The requirement for Providers to prepare Reference Cost Submissions in accordance with the clinical costing standards on a "comply or explain" basis will be removed from June 2016. Monitor will issue new clinical costing standards to be complied with by Providers after this date. - Monitor's Approved Reporting Currencies defines the Cost Submissions that Providers must complete; currently this is in the form of Reference Costs though will transition to patient level information and costing systems ("PLICS"). - It is currently intended that Acute Providers will submit both Reference Costs and PLICS submissions in 2018/19 (the Approved Reporting Currencies from this date) and only PLICS submissions from 2019/20 onwards. It is expected that PLICS submissions will be audited in the fourth and fifth year of the Contract. Out of Scope - The Monitor Benchmarker (formerly known as the PbR National Benchmarker), which was originally part of the PbR assurance framework is out of scope. For further information in relation to Monitor's scope of requirements under the Contract, please see the Statement of Requirements document.

BCPFT 2015-03 Non emergency patient transport services.

Black Country Partnership NHS Foundation Trust | Published February 11, 2015  -  Deadline July 17, 2015
cpvs
60000000

Our vision is to improve the health and well-being for people of all ages across the Black Country. BCPFT provides care and support for people of all ages who have mental health needs in Sandwell and Wolverhampton. We provide a range of specialist health services for people with learning disabilities in Dudley, Walsall, Sandwell and Wolverhampton. And we also provide community healthcare services for children, young people and families in Dudley. The contractor shall provide a non emergency patient transport service, for the planned transportation of patients with a medical need for transport from one location to another. Patient eligibility for transport will be determined by their medical condition, and as such they will require the skills and support of PTS staff and travelling by any other means may be detrimental to their condition or their recovery. The provision of PTS is part of an integrated programme of care, providing a professional, reliable service whilst demonstrating compassion and treating each patient with dignity and respect. A range of vehicles will be required to ensure the service can meet the needs of client groups with challenging behaviours and varying levels of care across the client groups. The core hours of service are Monday to Friday, 8:00 to 18:00. Contract commencement date is expected to be 5.11.2015 for a 3 year period. BCPFT is seeking expressions of interest in this opportunity and the closing date for EOI is Friday 27.3.2015, 12:00 noon.

Individually based patients acuity management tool.

NHS Midlands and Lancashire CSU | Published November 19, 2014  -  Deadline January 5, 2015
cpvs
48000000, 48180000

The commissioner wishes to purchase a product/system to help improve discharge from Acute hospitals and enhance step up and step down care. The requirement is for a healthcare intelligence software product that delivers significant efficiencies in patient flow and care. The key requirements are: — To identify patients that are clinically suitable for discharge or non-admission. — To provide a decision support product that is based on an objective analysis of the individual patient care service requirements and does not calculate expected discharge based on an average or general care pathway expectation. The product will not challenge or change the physician's diagnosis or treatment plan but should optimise how the treatment plan is delivered. It is important that the product discovers the blockages to patient flow and the reasons behind them, thus empowering the clinical teams to make the data driven decisions to fix these issues and therefore improve the quality of patient care and reduce inappropriate admissions and delayed discharges. The contract will be for a duration of two years with two additional 1 year extension options. (The maximum potential duration of the contract will be 4 years).

Wolverhampton Urgent Care Centre.

NHS Midlands and Lancashire CSU | Published October 21, 2015
Winner
Northern Doctors Urgent Care
cpvs
85100000

There have been a number of reports on how Urgent Care Services should be delivered including the NHS England publication ‘High Quality Care for all now and future generations’ and the Royal College of Physicians publication ‘Urgent emergency care — a prescription for the future’. The best practices highlighted in the reports and subsequently reaffirmed by the Keogh review ‘Transforming Urgent Care Services in England’ (November 2013) was that community based urgent care services should be coordinated in Urgent Care Centres. Redesign of Urgent Care Services is a key component of both Wolverhampton CCG's Urgent and Emergency Strategy and Primary Care Strategy. Service currently consists of: — 1 Acute trust A and E department — The Royal Wolverhampton NHS Trust (New Cross Hospital); — 1 GP led walk in Centre — Showell Park; — 1 Nurse led walk in Centre — Phoenix Centre; — 1 Out of hours provider — Phoenix Centre; — West Midlands Ambulance Service; — NHS111; — Pharmacy; — Urgent GP appointments in Primary Care. There has been increased demand on services resulting in increased pressure on targets. The CCG underwent a consultation with the public to obtain their views etc. The outcomes of which were that they felt the existing system was too complex to navigate and that they wanted to see their own GP. This has led to the need to reconfigure the Urgent Care Service within the Wolverhampton region with the aim of creating a more streamlined approach with ‘signposting’ and is the driver for this procurement exercise. The service will cover the population of the City of Wolverhampton/South East Staffordshire and Seisdon Peninsula CCG: — Re-designed Urgent Care System in line with National best practice guidance; — Ensure best practice service provision; — Ensure service equality across all service user types and backgrounds; — Maintain agreed capacity at all times; — Ensure waiting times for access to the service are maintained; — Quality — patient-centred services delivered in a safe and effective manner and delivered through a learning environment that includes the training of healthcare professionals; — Value for Money and affordable. Estimated activity as follows: — Face to face 70 000; — Home visits 5 500; — Telephone 10 500. Please see draft service specification for full details of service.

Wolverhampton Urgent Care Centre.

NHS Midlands & Lancashire CSU | Published December 17, 2014  -  Deadline January 9, 2015
cpvs
85100000

There have been a number of reports on how Urgent Care Services should be delivered including the NHS England publication ‘High Quality Care for all now and future generations’ and the Royal College of Physicians Publication ‘Urgent emergency care — a prescription for the future. The best practices highlighted in the reports and subsequently reaffirmed by the Keogh review ‘Transforming Urgent Care Services in England (November 2013) was that community based urgent care services should be coordinated in Urgent Care Centres. Redesign of Urgent Care Services is a key component of both Wolverhampton CCG's Urgent and Emergency Strategy and Primary Care Strategy. Service currently consists of: — One Acute trust A&E department — The Royal Wolverhampton NHS Trust (New Cross Hospital), — One GP led Walk in Centre — Showell Park, — One Nurse led Walk in Centre — Phoenix Centre, — One Out of Hours provider — Phoenix Centre, — West Midlands Ambulance Service, — NHS111, — Pharmacy, — Urgent GP Appointments in Primary Care. There has been increased demand on services resulting in increased pressure on targets. The CCG underwent a consultation with the public to obtain their views etc. The outcomes of which were that they felt the existing system was too complex to navigate and that they wanted to see their own GP. This has led to the need to reconfigure the Urgent Care Service within the Wolverhampton region with the aim of creating a more streamlined approach with ‘signposting' and is the driver for this procurement exercise. The service will cover the population of the City of Wolverhampton/South East Staffordshire and Seisdon Peninsula CCG — Re-designed Urgent Care System in line with National best practice guidance — Ensure best practice service provision; — Ensure service equality across all service user types and backgrounds; — Maintain agreed capacity at all times; — Ensure waiting times for access to the service are maintained; — Quality – patient-centred services delivered in a safe and effective manner and delivered through a learning environment that includes the training of healthcare professionals; — Value for Money and affordable; Estimated activity as follows: — Face to Face 70 000, — Home Visits 5 500, — Telephone 10 500. Please see draft service specification for full details of service.