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Healthcareinfection control

Wheeled Cart Electrostatic Spray System

Correctional Service of Canada | Published December 16, 2016  -  Deadline January 25, 2017
Trade Agreement: NAFTA/AIT/Canada FTAs with Peru/Colombia/Panama Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy:  Comprehensive Land Claim Agreement: No Nature of Requirements:   Wheeled Cart Electrostatic Spray System  21401-172135/A Weaver, Tammy Telephone No. - (613) 484-1809 (    ) Fax No. - (613) 545-8067 (    )  The Correctional Service of Canada, Ontario Region has a requirement to provide technology and services within an accredited health care environment within a Federal Institution.   To Supply & Install 10 unit at 10 sites.   Supplier: The supplier must have a minimum of two (2) years experience in providing infectious disease control equipment and in the delivery of  infection control practices.  Correctional Service of Canada has a requirement to have offenders trained at Federal Institutions for the equipment supplied.  The requirement includes the initial installation and training, plus additional training on a quarterly basis per year for up to 10 institutions if required.       Equipment Specifications:   Wheeled Cart Electrostatic Spray System that provides induction charged technology in the fight against infection prevention and control.  The equipment must be accredited for use in a health service environment and meets the measurable infection controls in accordance with Health Canada Standards (50 ATP or below).  Delivery Required: 31 March 2017 Qty: 10 to various Institutions   Delivery Date: Above-mentioned  The Crown retains the right to negotiate with suppliers on any procurement.  Documents may be submitted in either official language of Canada.

Y--SCI Renovation PROJECT#526-09-120

Department of Veterans Affairs, Bronx VAMC (NAL) | Published January 5, 2017
Page 1 of 2
CONTINUATION OF PRE-SOLICITATION NOTICE:
Project No. 526-09-120; Renovate Spinal Cord Injury (SCI) at the James J Peters VA Medical Center, Bronx, New York.
Contractor to provide all labor, material and supervision to modernize and renovate the existing 60 Bed Spinal Cord Injury inpatient unit with a  state of the art  design combined with Acute/Sustaining and Long Term Care Units.  Renovation will also include Spinal Cord 1D/1E Outpatient clinical space and Administrative space of the James J. Peters Bronx VA Medical Center, Main Building 100, 1st floor. Construction to also include but not be limited to construction of several patient care service suites as well as the renovating of existing 1D/1E areas for management offices, reception area, operations offices, conference room, and storage areas.  Design will also include updating the appearance of the Spinal Cord Service Center to a  Planetree  environment to include new lighting systems, ceiling system, new data and telecommunication hook ups/outlets, wall and floor finishes, and new entrance doors and locking system.  New room temperature control system to control the existing Johnson Controls MetaSys Building Management System (BMS) and control computer system to be included as well.
Additionally CIH Design/Consulting Services will be required to address existing asbestos (floor tiles) which will have to be abated during construction.
Anteroom and smoke barrier wall will be constructed along perimeter of the project before any construction work commences.  All proper Infection Control and Life Safety measures will be required by contractor and must be coordinated with VA Infection Control and Safety Officer prior to start of any work.
STATEMENT OF WORK/ BID ITEM(S)
ITEM I, GENERAL CONSTRUCTION: Work includes general construction, alterations, necessary removal of existing structures and construction and certain other items such as plumbing, mechanical, electrical, low-voltage, and fire protection systems in order to completely renovate the SCI area (Inpatient/Outpatient Clinical Space).
Project will be divided into 3 Phases in order to allow the SCI Clinics to maintain operations during renovation.
B. ALTERNATE NO.1: Base bid less the installation of new Environmental Control Units (ECU) in patient rooms.  Contractor shall reinstall existing ECUs at each patient bed.
C. ALTERNATE NO.2: ALTERNATE NO.1 less application of spray applied fire proofing to structural steel members within interstitial space.  Only lower flange exposed below interstitial space floor shall require fireproofing.
Award of Alternates will depend on availability of funds at time of award.
The contract completion time is Seven Hundred (700) calendar days after issuance of the Notice to Proceed.
This procurement is a 100% set-aside for a Service-Disabled Veteran-Owned Small Business (SDVOSB).  Prospective contractors must be registered and certified in the Center for Veterans Enterprise (CVE) VetBiz Registry database prior to submitting a bid: http://www.vip.vetbiz.gov Prospective contractors must be registered and current in the System for Award Management (SAM) database prior to contract award: https://www.sam.gov/portal/public/SAM/
Bids will only be accepted from SDVOSBs that are determined to be responsible and responsive contractors.  Prospective contractors must be approved under NAICS Code 236220, size standard of $36.5 Million.  The cost range for this project is between $5,000,000 and $10,000,000.
A bid bond will be required, and performance and payment bonds will be required upon award of contract. The solicitation will be released on or around February 10, 2017.  The bid submittal address, date and time will be included in the solicitation.  Specifications and plans will be available for download from the FedBizOpps website at https://www.fbo.gov  Amendments to this solicitation will be posted on the FedBizOpps website as well.
Bidders are responsible for obtaining and acknowledging all amendments to this solicitation prior to the time of bid opening. All bid submissions shall be in hardcopies; faxed or e-mailed bids will not be accepted.  E-mail questions concerning the solicitation to Patricia Cordero at patricia.cordero@va.gov.
Responses to this notice must include your firm s capability statement in writing (email) and must be received not later than 2/06/2017 at 12pm Noon EST. Email: Patricia.Cordero@va.gov.  No telephone inquiries will be accepted.

Z--VA262-17-Q-0293, REMEDIATE Water Intrusion Damage

Department of Veterans Affairs, Long Beach VANLO | Published January 17, 2017  -  Deadline February 15, 2017
SYNOPSIS:
The VA San Diego Healthcare System has a requirement to REMEDIATE Water Intrusion Damage located at VA Medical Center San Diego, CA.  A Firm-Fixed Price Construction award is anticipated.  A System for Award Management (SAM) and Center for Verification Excellence (CVE) / Vendor Information Pages (VIP) certified / registered Service Disabled Veteran Owned Small Business (SDVOSB) / Veteran Owned Small Business (VOSB) contractor shall provide all equipment, incidentals, labor, materials, parts, tools, and supervision as required by the solicitation announcement and statement of work.  The intent of this contract includes but is not limited to conduct flood remediation efforts as a result of water leaks from the storm drain piping system across the facility in room 4098 and room 5098 and maintain infection control measures throughout construction.
Solicitation documents will be available electronically on/about January 17, 2017 at the following website: www.fedbizopps.gov or www.fbo.gov.  Bidders will search for solicitation VA262-17-Q-0293 to access Solicitation documents and any Amendments.  BIDDERS ARE ADVISED TO CHECK THE SITE FREQUENTLY AS THEY ARE RESPONSIBLE FOR OBTAINING AMENDMENTS.  Only electronic email quotes will be accepted.  Only one organized Pre-Quote Conference / Site Visit / Job Walk will be held; date / time / location will be TUESDAY, JANUARY 24, 2017 AT 10:00AM local; INTERESTED PARTIES WILL MEET AT THE ENGINEERING SERVICES BASEMENT ROOM BB108 AT THE NORTH (BACK) SIDE OF THE MAIN MEDICAL CENTER BUILDING (OFF GILMAN DRIVE), VA SAN DIEGO HEALTHCARE SYSTEM.
NAICS:  236220; Small Business Size Standard:  $36.5 Million; Project Magnitude:  Between $25,000.00 and $100,000.00 USD.
Period of Performance / Contract Completion Time will be thirty (30) Calendar Days from receipt of contract award and the Notice to Proceed (NTP).
Bidders must be registered and current with the System for Award Management (www.sam.gov) and CVE / VIP at the time of quote submission.  This acquisition is solicited as a 100% SDVOSB / VOSB set-aside.
The single source of entry for all documentation / information pertaining to this acquisition will be http://www.fbo.gov.  Telephone, email, and fax requests for a solicitation package / information will not be accepted.  All interested bidders (prime contractors & subcontractors) can register at www.fedbizopps.gov so that others will know of your interest in participating in this procurement.  A Bidder's List will not be prepared nor distributed by the Contracting Officer, as it is the Bidder's responsibility to register at the FedBizOpps website.  If you would like to list your firm so that others can see you are an interested vendor, you must click the 'Add Me to Interested Vendors' button in the listing for this solicitation at www.fbo.gov.
The Government reserves the right to cancel this solicitation, either before or after the closing date.

Y--Upgrade Pharmacy Doors STX

Department of Veterans Affairs, VA Central Texas Health Care System | Published December 27, 2016
Pre-Solicitation Notice:  The South Texas Veterans Health Care System (STVHCS), Network Contracting Office, NCO17 anticipates awarding a Firm-Fixed-Price construction contract for Upgrade of Pharmacy Doors; Project No. 671-16-106, located at the Audie L. Murphy VA Medical Center (VAMC), 7400 Merton Minter, San Antonio, Texas 78229. The method of procurement shall be an Invitation for Bid (IFB) in accordance with the procedures set forth in Parts 14 and 36 of the Federal Acquisition Regulation (FAR), with an anticipated  approximate  issue date of January 13, 2017 and a projected bid due date of February 24,2016.
Project consists of, but is not limited to; Contractor shall provide all necessary labor, materials, equipment, tooling, and supervision to perform all requirements of the resulting contract. The project includes, but is not limited to the following; contractor shall furnish all labor, materials, tooling, equipment, supervision to upgrade pharmacy doors located at the Audie L. Murphy VAMC.
Installation shall comply with the VA specifications and VA design guides, all applicable city, county, state and federal regulations, codes and OSHA standards.
Contractor is required to comply with Infection Control Risk Assessment.
GENERAL REQUIREMENTS
Prior to bidding it is strongly recommended the contractor attend the scheduled Pre-Bid Site Visit to verify site conditions and current electronics  operation and programming. Among this, the current operation of the pharmacy doors, and the intended operation. Confirm plan with plan of action with COR prior to start at each location.
Contractor shall verify all amounts. If there is a discrepancy in the amounts provided and or any condition affecting work shall be brought to the attention of the VA Representative before proceeding with the work.
O&M Manuals, programming, testing and commissioning are required.
Normal hours of operation for VA sites are 8:00AM to 4:00 PM Monday through Friday except for Federal Holidays.  If the Contractor desires to work on Saturday, Sunday, holidays, or outside the project site s normal working hours the contractor must submit a written request for approval to the VA-COR at least five (5) working days prior to the proposed start of such work.
All work shall be coordinated with the COR to ensure the normal pharmacy operation and security is not impacted.
On-site staging WILL NOT be provided in VA premises.
There will be NO contractor parking allowed on the VA campus.
Demolition and renovation shall take place with minimal disruption to adjacent work spaces.
Any item damage during removal is the contractor s responsibility to replace with no additional cost to the government.
Contractor will coordinate all work with existing work to remain and existing conditions.
All work shall be in accordance with VA specifications.  All costs shall be included in the base bid.  All work shall be coordinated with the VA prior to any demolition work being performed.
Warranty: Contractor shall provide a minimum three (1) year warranty, unless specified otherwise in the specs, from both the manufacturer and installer including parts and labor to include normal, premium or holidays hours.
SPECIFIC REQUIREMENTS
Provide and submit to COR for approval a detailed Plan of Action for each pharmacy door before starting work on each of the doors.
Work to be done:
The contractor shall be required to remove the card reader on the inside, and replace it with a motion sensor.  Motion sensor to be similar or equal to existing one (Bosch DS160 Series) at the outpatient pharmacy. Confirm overhead location with COR prior to install.
All associated un-used cabling to be removed.
Contractor shall provide stainless steel plate covers adequate to cover existing boxes in the walls.
PROGRAMMING REQUIREMENTS
The contractor shall be responsible for the electronics re-programming of the door and its components. The contractor shall submit the programming sequence to the COR for approval before commencing any work.
Programming sequence of operation:
Coming into pharmacy from outside:
Credentials (card reader and key-pad)
Electronic release of mag lock
Electronic release of striker.
Exiting the pharmacy:
One motion egress
Overhead sensor releases mag-lock only.
Turning the door handle will open door.
Fail mode requirements:
Striker shall fail SECURE.
Mag-locks shall fail SAFE.
In case all the electronics fail or malfunction and mag lock is not released by sensor, the push button will override everything to allow safe exit.
Project duration shall be 45 calendar days from issuance of the Notice to Proceed (NTP).
This requirement is a competitive offer, Set Aside 100% for Service Disabled Veteran Owned Small Business (SDVOSB). The applicable NAISC code is 236220, $36.5 Mil.  The magnitude of the construction estimated cost range:  $100,000.00 - $250,000.00.

Q--Otolaryngological (ENT) Services On-Call

Department of Veterans Affairs, Nashville VAMC | Published December 14, 2016  -  Deadline January 31, 2017
This is a COMBINED SYNOPSIS/SOLICITATION for commercial items prepared in accordance with the format in Subpart 12.6, and is being conducted under FAR Subpart 13; simplified acquisition procedures. VA will conduct the procurement according to a combination of FAR Part 12, Acquisition of Commercial Items and Part 13, Simplified Acquisition Procedures as supplemented with additional information included in this notice. This announcement constitutes the only solicitation and a written solicitation will not be issued.
(ii) This solicitation is issued as a request for proposal (RFP). Submit a written proposal on RFP VA249-17-R-0051.  The Government requires that all Contractors doing business with this office be registered with System for Award Management (SAM). No award can be made to a company not registered in SAM. For additional information and to register in SAM, please access the following web site: https://www.sam.gov/. Please ensure that the representations and certifications are completed to allow Contracting Officers to determine your business size and any additional socio-economic categories, if applicable.
In order to register, all firms must have a Dunn & Bradstreet Number. A Dunn & Bradstreet number may be acquired free of charge by accessing the Dunn & Bradstreet website at https://iupdate.dnb.com/iUpdate/newUserLogin.htm or by phone at (800) 234-3867.
(iii) The provisions and clauses incorporated into this solicitation document are those in effect through Federal Acquisition Circular 2005-69, August 1, 2013. Provisions and clauses incorporated by reference have the same force and effect as if they were given in full text. The full text of the Federal Acquisition Regulations (FAR) and Veterans Affairs Acquisition Regulations supplement (VAAR) can be accessed on the Internet at http://www.arnet.gov/far (FAR) and http://vaww.appc1.va.gov/oamm/vaar (VAAR).
(iv) This solicitation is issued as full and open competition. The North American Industry Classification System (NAICS) code is 621111 and the size standard is $11M.
(v)  This combined synopsis/solicitation is for the following commercial service:
Comprehensive professional services of physicians who are certified or eligible for certification by the American Board of Otolaryngology to perform on-call Otolaryngology Services to eligible beneficiaries of the Department of Veterans Affairs, James H. Quillen VA Medical Center (hereinafter referred to as JHQVAMC).  Contractor must be available to respond to calls from the  JHQVAMC  24 hours per day, seven days per week.  The contractor must respond to the call from the JHQVAMC within 15 minutes and able to be on site at the James H. Quillen VA Medical Center in one hour (60 minutes).
(vi) The period of performance is indicated below:
Base Period   Date of award through September 30, 2017
CLIN 0001- Weekend On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekend hours are from 12:01 a. m. Saturday through midnight Sunday)
CLIN 0002- Weekday On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekday consists of 24 hours beginning at 12:01 am to midnight of the same day, Monday through Friday are considered weekdays).
CLIN 0003- On-Site Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement. (On-site rate is applicable when the physician must come to the VA to assess the veteran, regardless of day or time)
Option Year 1 - Period of Performance:  October 1, 2017 through September 30, 2018
CLIN 1001- Weekend On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekend hours are from 12:01 a. m. Saturday through midnight Sunday)
CLIN 1002- Weekday On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekday consists of 24 hours beginning at 12:01 am to midnight of the same day, Monday through Friday are considered weekdays).
CLIN 1003- On-Site Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement. (On-site rate is applicable when the physician must come to the VA to assess the veteran, regardless of day or time)
Option Year 2- Period of Performance: October 1, 2018   September 30, 2019
CLIN 2001- Weekend On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekend hours are from 12:01 a. m. Saturday through midnight Sunday)
CLIN 2002- Weekday On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekday consists of 24 hours beginning at 12:01 am to midnight of the same day, Monday through Friday are considered weekdays).
CLIN 2003- On-Site Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement. (On-site rate is applicable when the physician must come to the VA to assess the veteran, regardless of day or time)
Option Year 3- Period of Performance: October 1, 2019   September 30, 2020
CLIN 3001- Weekend On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekend hours are from 12:01 a. m. Saturday through midnight Sunday)
CLIN 3002- Weekday On-Call Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement (Weekday consists of 24 hours beginning at 12:01 am to midnight of the same day, Monday through Friday are considered weekdays).
CLIN 3003- On-Site Rate for Board Certified or Board Eligible Otolaryngology Physician services in accordance with the Performance Work Statement. (On-site rate is applicable when the physician must come to the VA to assess the veteran, regardless of day or time)
(vii) PERFORMANCE WORK STATEMENT
GENERAL
SERVICES REQUIRED:
The Veterans Health Administration (VHA) intends to establish a contract for comprehensive professional services of physicians who are certified or eligible for certification by the American Board of Otolaryngology to perform on-call Otolaryngology Services to eligible beneficiaries of the Department of Veterans Affairs, James H. Quillen VA Medical Center (hereinafter referred to as JHQVAMC).  Contractor must be available to respond to calls from the  JHQVAMC  24 hours per day, seven days per week.  The contractor must respond to the call from the JHQVAMC within 15 minutes and able to be on site at the James H. Quillen VA Medical Center  Corner of Lamont and Veterans Way, Mountain Home, TN within 60 minutes.
The contractor must have at least three (3) physicians who are certified or eligible for certification by the American Board of Otolaryngology to perform on-call Otolaryngology Services.
POLICY AND REGULATIONS: Contractor shall comply with all applicable policy and regulations, including, but not limited to, the following:
VHA Directive 2006-041  Veterans  Health Care Service Standards  (expired but still in effect pending revision)
https://www1.va.gov/vhapublications/ViewPublication.asp?pub  ID+1443
VHA Handbook 1100.17: National Practitioner Data Bank Reports - http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=2135
VHA Handbook 1100.18 Reporting And Responding To State Licensing Boards - http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=1364
VHA Handbook 1100.19 Credentialing and Privileging - http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=1806
Privacy Act of 1974 (5 U.S.C. 552a) as amended http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm
VHA Handbook 1907.01 Health Information Management and Health Records:
http://www1.va.gov/vhapublications/ViewPublication.asp?pub  ID=2791
1.2.7.VHA Handbook 1220.01 Operative Complexity
DEFINITIONS/Acronym:
ACGME: Accreditation Council for Graduate Medical Education
CDC: Centers for Disease Control and Prevention
CEU: Certified Education Unit
CME: Continuing Medical Education
CMS: Centers for Medicare and Medicaid Services
COS: Chief of Staff
CPRS: Computerized Patient Recordkeeping System- electronic health record  system used by the VA.
FSMB: Federation of State Medical Boards
HHS: Department of Health and Human Services
HICPAC: Healthcare Infection Control Practices Advisory Committee- a federal advisory committee made up of 14 external infection control experts who provide advice and guidance to the CDC and the Secretary of HHS regarding the practice of health care infection control, strategies for surveillance and prevention and control of health care associated infections in United States health care facilities.
HIPAA: Health Insurance Portability and Accountability Act
ISO: Information Security Officer
QMP: Quality Management Program
TJC:  The Joint Commission
VetPro: a federal web-based credentialing program for healthcare providers.
QUALIFICATIONS:
LICENSE: Personnel assigned by the Contractor to perform the services covered by this contract shall be licensed in a State, Territory or Commonwealth of the United States or District of Columbia. Contractor staff must submit evidence of at least one full, active, current and unrestricted licensure, registration, certification, and/or other relevant credentials, for verification prior to appointment and throughout the employment process, as requested by the COR.  Contractor is responsible for keeping the VA COR apprised of anything that would adversely affect or otherwise limit their clinical privileges.  Note:  Failure to keep VA fully informed on these matters may result in administrative or disciplinary action.
BOARD CERTIFICATION /ELIGIBILITY: Contractor s Otolaryngologists must be certified or eligible for certification by the American Board of Otolaryngology.    All continuing education required for maintaining certification must be kept up to date at all times.
CREDENTIALING AND PRIVILEGING: Credentialing and privileging will be done in accordance with the provisions of VHA Handbook 1100.19. This VHA Handbook provides updated VHA procedures regarding credentialing and privileging, to include incorporating: VHA policy concerning VetPro; the Expedited Medical Staff Appointment Process; credentialing during activation of the facility Disaster Plan; requirements for querying the FSMB; credentialing and privileging requirements for Telemedicine and remote health care; clarifications for the Summary Suspension of Privileges process in order to ensure both patient safety and practitioner rights; and the credentialing requirements for other required providers.  No services shall be provided by any contract physician(s) prior to obtaining approval by the VA JHQVAMC Professional Standards Board, Medical Executive Board and Medical Center Director.
TECHNICAL PROFICIENCY: Contractors shall be technically proficient in the skills necessary to fulfill the government s requirements, including the ability to speak, understand, read and write English fluently. Contractor will provide documents as needed to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed.
CONTINUING CME/CEU REQUIREMENTS:  Contractor will provide the COR copies of current CMEs as required or requested by the VAMC. Contractors registered or certified by national/medical associations shall continue to meet the minimum standards for CME to remain current. CME hours shall be reported to the credentials office for tracking. These documents are required for both privileging and re privileging. Failure to provide will result in loss of privileges.
TRAINING (VA MANDATORY): Contractors shall meet all VA educational requirements. All mandatory courses must be completed by the Contractor staff as required by the VA.
STANDARD PERSONNEL TESTING/INFECTION CONTROL-DOCUMENTS TO BE SUBMITTED ANNUALLY ON THE ANNIVERSARY OF THE CONTRACT
Contractor shall provide proof of the following tests for their staff within five (5) calendar days after contract award and prior to the first duty shift to the COR and Contracting Officer.  Tests shall be current within the past year.
TUBERCULOSIS TESTING:  Contractor shall provide proof of a negative reaction to PPD testing for all Contractor staff.  A negative chest radiographic report for active tuberculosis shall be provided in cases of positive PPD results.  The PPD test shall be repeated annually.
RUBELLA TESTING:  Contractor shall provide proof of immunization for all Contractor staff for measles, mumps, rubella or a rubella titer of 1.8 or greater.  If the titer is less than 1.8, a rubella immunization shall be administered with follow-up documentation to the COR.
OSHA REGULATION CONCERNING OCCUPATIONAL EXPOSURE TO BLOODBORNE PATHOGENS:  Contractors shall provide generic self-study training for all Contractor staff; provide their own Hepatitis B vaccination series at no cost to the VA if they elect to receive it; maintain an exposure determination and control plan; maintain required records; and ensure that proper follow-up evaluation is provided following an exposure incident.
The VAMC shall notify the Contractor of any significant communicable disease exposures as appropriate.  Contractors shall adhere to current CDC/HICPAC Guideline for Infection Control in health care personnel ( as published in American Journal for Infection Control- AJIC 1998; 26:289-354 http://www.cdc.gov/hicpac/pdf/InfectControl98.pdf) for disease control.  Contractors shall provide follow up documentation of clearance to return to the workplace prior to their return.
CONFLICT OF INTEREST: the Contractor and all Contractor staff are responsible for identifying and communicating to the CO and COR conflicts of interest at the time of proposal and during the entirety of contract performance. At the time of proposal, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided.  The Contractor must also provide relevant facts that show how it s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest.
TECHNICAL DIRECTION: The qualifications of Contractor personnel are subject to review by VA Medical Center COS or his/her clinical designee and approval by the Medical Center Director as provided in VHA Handbook 1100.19. Technical direction of all clinical personnel covered by this contract will be provided by the VAMC COS and/or the Chief of the Service or his designee.
TORT: The Federal Tort Claims Act does not cover Contractors or Contractor s staff.  When a Contractor or a member of their staff has been identified as a provider in a tort claim, The Contractor is responsible for notifying their legal counsel and/or insurance carrier.  Any settlement or judgment arising from a Contractor s (or Contractor s staff) action or non-action is the responsibility of The Contractor and/or insurance carrier.
KEY PERSONNEL AND EMERGENCY SUBSTITUTIONS
During the first ninety (90) days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by illness, death or termination of employment. The Contractor shall notify the CO, in writing, within 15 calendar days after the occurrence of any of these events and provided the information required by paragraph (c) below. After the initial 90-day period of the contract the Contractor shall submit the information required by paragraph (c) to the CO at least 15 days prior to making any permanent substitutions.
The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The CO will notify the Contractor within 15 calendar days after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel.
For temporary substitutions where the key person will not be reporting to work for three (3) consecutive work days or more, the Contractor will provide a qualified replacement for the key person. The substitute shall have comparable qualifications to the key person. Any period exceeding two weeks will require the procedure as stated above.
FEDERAL HOLIDAYS
The following holidays are observed by the Department of Veterans Affairs:
New Year s Day  Washington s Birthday Martin Luther King s Birthday
Memorial Day  Independence Day  Labor Day
Columbus Day  Veterans Day   Thanksgiving
Christmas
Any day specifically declared by the President of the United States to be a national holiday.
CONTRACTOR RESPONSIBILITIES
a. The VAMC shall inform the contractor of all applicable Sentinel Events or other Patient Safety Alerts by the VAMC. Any action plans that result from a Root Cause Analysis that pertain to contractor's service must be implemented with dissemination to other staff and residents. Every effort shall be made by the contractor to prevent medication errors, falls, and patient injury caused by acts of commission or omission in the delivery of care. All events related to patient injury, medication errors, and other breeches of patient safety will be reported to the Chief of Surgery and the Risk Manager via the VAMC Incident Report.
b. Contractor is responsible for ensuring that documentation of all patient care relating to Otolaryngology is in accordance with The Joint Commission (TJC) hospital standards, HCFA guidelines, and JHQVAMC policies.
STANDARDS OF PRACTICE: Contractors shall cover the range of Otolaryngological Services that meet the standards as established by the Joint Commission hospital standards, the Department of Veterans Affairs and any other organization having review authority over operations of Otolaryngological Services of the JHQVAMC, Mountain Home, Tennessee.
MEDICAL RECORDS
Authorities:  Contractors providing healthcare services to VA patients shall be considered as part of the Department Healthcare Activity and shall comply with the U.S.C.551a (Privacy Act), 38 U.S.C. 5701 (Confidentiality of claimants records), 5 U.S.C. 552 (FOIA), 38 U.S.C. 5705 (Confidentiality of Medical Quality Assurance Records) 38 U.S.C. 7332 (Confidentiality of certain medical records), Title 5 U.S.C. § 522a (Records Maintained on Individuals) as well as 45 C.F.R. Parts 160, 162, and 164 (HIPAA).
HIPAA:  This contract and its requirements meet exception in 45 CFR 164.502(e), and do not require a BAA in order for Covered Entity to disclose Protected Health Information to:  a health care provider for treatment.  Based on this exception, a BAA is not required for this contract. Treatment and administrative patient records generated by this contract or provided to the Contractors by the VA are covered by the VA system of records entitled  Patient Medical Records-VA  (24VA19).
Disclosure: Contractor and Contractors may have access to patient medical records:  however, Contractor and Contractors must obtain permission from the VA before disclosing any patient information.  Subject to applicable federal confidentiality or privacy laws, the Contractor, or their designated representatives, and designated representatives of federal regulatory agencies having jurisdiction over Contractor, may have access to VA  s records, at VA s place of business on request during normal business hours, to inspect and review and make copies of such records. The VA will provide the Contractor with a copy of VHA Handbook 1907.1, Health Information Management and Health Records and VHA Handbook 1605.1, Privacy and Release of Information. The penalties and liabilities for the unauthorized disclosure of VA patient information mandated by the statutes and regulations mentioned above, apply to the Contractor, Contractors and/or Sub-Contractors.
Professional Standards for Documenting Care: Care shall be appropriately documented in medical records in accordance with standard commercial practice and guidelines established by the VAMC.
Medical record entries shall be maintained in detail consistent with good medical and professional practices so as to facilitate internal and external peer reviews, medical audits and follow-up treatments. Copies of received medical information shall be authenticated (signed) copies.
The quality of medical practice shall meet or exceed reasonable standards of professional practice for the required services in health care as determined by the same authority that governs VAMC medical professionals and will be audited by the Medical Center, Service Line or other processes established for that purpose.
Release of Information: The VA shall maintain control of releasing any patient medical information and will follow policies and standards as defined, but not limited to Privacy Act requirements. In the case of the VA authorizing the Contractor  and Contractors to release patient information, the Contractor in compliance with VA regulations, shall use VA Form 3288, Request for and Consent to Release of Information from Individual s Records, to process  Release of Information Requests.   The Contractor shall use VA Form 10-5345, Request for and Authorization to Release Medical Records or Health Information,  when releasing records protected by 38 U.S.C. 7332.  Treatment and release records shall include the patient s consent form. Completed Release of Information requests will be forwarded to the VA Privacy Officer at the following address: James H. Quillen VA Medical Center, Corner of Lamont and Veterans Way, ATTN:  Privacy Officer, Mountain Home, TN 37684.
DIRECT PATIENT CARE:   Approximately 95% of the time involved in direct patient care.
Scope Of Care: Contract Physician(s)  shall be responsible for providing Otolaryngological Care, including, but not limited to:
Contractor Physician(S) shall provide consultative services at the patient s bedside if the patient is not ambulatory and in the Emergency Department setting.
Medications: Contractor Physician(S) shall follow all established medication policies and procedures.  No sample medications shall be provided to patients.
Discharge Education: Contractor Physician(S) shall provide discharge education and follow up instructions that are coordinated with the next care setting for all Neurosurgery clinical or surgical patients.
ADMINISTRATIVE:  Approximately 5% of the time not involved in direct patient care.
QA/QI Documentation: The Contract Physician (s) shall complete the appropriate QM/PI documentation pertaining to all procedures, complications and outcome of examinations.
Patient Safety Compliance and Reporting: Contract Physician (S) shall follow all established patient safety and infection control standards of care.  Contract Physician (s) shall make every effort to prevent medication errors, falls, and patient injury caused by acts of commission or omission in the delivery of care.  All events related to patient injury, medication errors, and other breeches of patient safety shall be reported to the COR and VA Patient Safety Officer. As soon as practicable (but within 24 hours) Contractors shall notify COR of incident and submit to the COR the patient safety report, following up with COR as required or requested.
MANDATORY TRAINING AND ADP SECURITY
Contractor s staff will meet all VA Contractor educational requirements.
In performance of official duties, Contractor s staff have regular access to printed and electronic files containing sensitive data, which must be protected under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a), and other applicable laws, Federal Regulations, Veterans Affairs statutes, policies and regulations.  Contractor s staff are responsible for (1) protecting that data from unauthorized release or from loss, alteration, or unauthorized deletion and (2) following all applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in a computer access agreement which contract provider(s) signs.
Contractor s staff shall complete required security training and sign a VA Computer Access Agreement prior to having access to the VA computer system.  Security Training will be accomplished annually. Contractor s staff shall select training modules for Privacy Training and Information Security Training. Upon completion of the training, please fax training certificates to the Contracting Officer at 615-849-3789.
Contractor s staff will attend CPRS training prior to providing any patient care services.  Contractor s staff shall document patient care in CPRS to comply with all VA and equivalent Joint Commission standards.
Rules of Behavior for Automated Information Systems:  Contractor s staff members having access to VA Information Systems are required to read and sign a Rules of Behavior statement which outlines rules of behavior related to VA Automated Information Systems.  The COR will provide, through the facility ISO, the Rules of Behavior to The Contractor for the respective facility.
VA Compliance Business and Integrity (CBI) Training:  Contractor shall provide documented proof to the contracting officer or COR that all Contractor s staff  and sub-Contractor Contractors assigned revenue cycle-related work have received their annual CBI Training.
Other Mandatory VA training as required. Contractors will be briefed on all required training by the COR upon reporting to the VAMC medical center. Contractor may invoice for time required to complete mandatory VA training.
(viii). PRICE/COST SCHEDULE:
The Contractor shall furnish physicians who are certified or eligible for certification by the American Board of Otolaryngology to perform on-call Otolaryngology Services to eligible beneficiaries of the Department of Veterans Affairs, James H. Quillen VA Medical Center (hereinafter referred to as JHQVAMC).  Contractor must be available to respond to calls from the  JHQVAMC  24 hours per day, seven days per week.  The contractor must respond to the call from the JHQVAMC within 15 minutes and able to be on site at the James H. Quillen VA Medical Center  Corner of Lamont and Veterans Way, Mountain Home, TN within 60 minutes.
It is understood that the quantities presented for bid are good faith estimates and that the actual number may be greater or less than those stated.
The Contractor shall propose a minimum of three (3) key personnel to be credentialed and be available for scheduling to meet the requirements of the contract.
Key Personnel
Years of Experience including Residency
Base Period: Date of award through September 30, 2017
CLIN No.
Description
Estimated Qty.
Unit
Unit Cost
Total
Annual Cost
0001
Weekend Daily Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
104
Daily
$
$
0002
Weekday Daily Rate --Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
261
Daily
$
$
003
On Site Hourly Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement  /
180
Hours
$
$
Option Year 1: October 1, 2017   September 30, 2018
CLIN No.
Description
Estimated Qty.
Unit
Unit Cost
Total
Annual Cost
0001
Weekend Daily Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
104
Daily
$
$
0002
Weekday Daily Rate --Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
261
Daily
$
$
003
On Site Hourly Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement  /
180
Hours
$
$
Option Year 2: October 1, 2018   September 30, 2019
CLIN No.
Description
Estimated Qty.
Unit
Unit Cost
Total
Annual Cost
0001
Weekend Daily Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
104
Daily
$
$
0002
Weekday Daily Rate --Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
261
Daily
$
$
003
On Site Hourly Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement  /
180
Hours
$
$
Option Year 3: October 1, 2019   September 30, 2020
CLIN No.
Description
Estimated Qty.
Unit
Unit Cost
Total
Annual Cost
0001
Weekend Daily Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
104
Daily
$
$
0002
Weekday Daily Rate --Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement
261
Daily
$
$
003
On Site Hourly Rate-- Board Certified or Board Eligible Otolaryngology Physician On-Call Services in accordance with the Performance Work Statement  /
180
Hours
$
$
CONTRACT CLAUSES and SOLICITAITON PROVISIONS
(ix) FAR 52.212-1, Instructions to Offerors  Commercial Items (Jun 2008), applies to this acquisition.
ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS
PLEASE PROVIDE THE FOLLOWING TO CHARLENE NEAL, CONTRACTING OFFICER AT Charlene.neal2@va.gov.
Complete and return Contractor s Contract Administration Data below.
Complete and return price/cost schedule in Section viii.
Complete and return provision 52-212-3 with proposal.
Offerors may either (1) complete all relevant portions of the provision or (2) complete paragraph (b) of the provision and indicate that it has completed official representations and certifications online at https://orca.bpn.gov/login.aspx.
Proposal Content: Your proposal shall be separated into three (3) distinct sections corresponding to the three evaluation factors: Technical, Past/Present Performance and Price, as noted below.
Submission Instructions:
PROPOSAL DUE DATE:  Proposals are due no later than 4:00 p.m., Central Time, Tuesday, January 31, 2017.  Proposals may be emailed to Charlene.neal2@va.gov or mailed to Charlene Neal, c/o Dept of Veterans Affairs, 1639 Medical Center Parkway, Suite 456, Murfreesboro, TN 37129.
Proposal shall not be FAXED.
Proposal Format: All attachments/documents shall be on 8 ½ x 11 paper.  All electronic files shall be in MS Word  .doc  or  .docx  and MS Excel  .xls  format, as applicable (unprotected).
Offerors shall return the entire solicitation fully intact.
Price Schedule: Offerors are reminded that pricing schedules are necessary for the base year and EACH option period.  Price proposals should be separate and distinct from the technical proposal.
All questions regarding this solicitation must be submitted to the Contract Specialist in writing by email to Charlene.Neal2@va.gov no later than 4:00 p.m., Central Time, Thursday, January 12, 2017.
The offeror shall bear all costs associated with the preparation and submission of the proposal. The Veterans Affairs will in no case be responsible or liable for the cost incurred by the offeror, regardless of the outcome of the selection process.
The Government reserves the right to make award without discussions.
EVALUATION CRITERIA:
FACTOR 1: TECHNICAL:
Contractor is to submit evidence of the following for each surgeon that is proposed:
Board Certified or Board Eligible Otolaryngology by the American Board of Otolaryngology
BLS Certification
ACLS Certification
Experience
Curriculum Vitae
License
DEA Registration
NPI Number
Medical Diploma
Proof of TB and Rubella testing
Tuberculosis testing:  Contractor shall provide proof of a negative reaction to PPD testing for all Contractor staff.  A negative chest radiographic report for active tuberculosis shall be provided in cases of positive PPD results.  The PPD test shall be repeated annually.
Rubella testing:  Contractor shall provide proof of immunization for all Contractor staff for measles, mumps, rubella or a rubella titer of 1.8 or greater.  If the titer is less than 1.8, a rubella immunization shall be administered with follow-up documentation to the COR.
Contractor is to also submit the following:
Sample 90 day on-call schedule
Proof of insurance
Signed Certification of Immigration (Attachment 1)
Signed Contractor Rules of Behavior (Attachment 2)
Brief history of entity and how they propose to meet the requirements as stated in the Performance Work Statement.
FACTOR 2: PAST PERFORMANCE:  Offerors will be evaluated on their record of Past Performance in accordance with Far Part 15.305.  Past performance information is one indicator of an offeror s ability to perform the contract successfully.   The currency and relevance of the information, source of the information, context of the data, and general trends in contractor s performance shall be considered.   The Government may use Contractor Performance Assessment Reporting System (CPARS), information in the offeror s proposal, and information obtained from other sources.
Past performance will be evaluated as  outstanding, satisfactory or unsatisfactory.  In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror may not be evaluated favorably or unfavorably on past performance.
Offerors are reminded to provide the Past Performance Information sheets (Attachment 1) to three (3) Business References who have first-hand knowledge of performance relative to the same type of services, dates of contract performance, and total contract amount.  Your business references should send this form to Charlene R Neal, Contracting Officer, at  charlene.neal2@va.gov or fax 615-849-3789, no later than Tuesday, January 31, 2017.
FACTOR  3. PRICE FACTOR
Price will be evaluated on the basis of its reasonableness and accuracy to the Government.  The offeror shall submit its best term from Section (VIII). PRICE/COST SCHEDULE.
(a). In doing so, the offeror accedes to the contract terms and conditions as written in the RFP.  Block 30a, 30b, and 30c of the 1449 must be signed by a company official who is authorized to contractually bind the offeror.
Acknowledge any and all amendments to the solicitation in accordance with instructions detailed on the Standard Form (SF) 30.
CONTRACT ADMINISTRATION DATA
Contract Administration:  All contract administration matters will be handled by the following individuals:
a.  CONTRACTOR:
Company Name:
Administrative Contact:
Clinical Contact:
Title:
Address:
City/State/Zip:
Overnight Mailing Address (if different from above):
_________
_________
Phone & Fax No.: Phone:  Fax: ______________
E-Mail: _______________________________
2nd email contact: ________________________________
Tax ID No.: ___________________________________
DUNS No.: ________________________________________
b.  GOVERNMENT:
Charlene Neal, Contracting Officer (CO)
Sabine Sedall, Contracting Officer Representative (COR)
Department of Veterans Affairs
Network Contract Activity - VISN 9
1639 Medical Center Parkway, Suite 400
Murfreesboro TN 37129
Overnight Mailing Address:  Same as above
Phone:  (615) 225-5640 Fax:  (615) 849-3789
E-Mail:  charlene.neal2@va.gov
(End of Addendum to 52.212-1)
(x) FAR 52.212-2, Evaluation -- Commercial Items (Jan 1999), applies to this acquisition.
(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:
Technical;
2. Past Performance; and
3. Price.
Technical and past performance when combined, are more important than price.
(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).
(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
(End of Provision)
(xi) FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items (Apr 2012)
An offeror shall complete only paragraphs (b) of this provision if the offeror has completed the
annual representations and certificates electronically via the SAM website at
https://www.sam.gov/portal/public/SAM/ . If an offeror has not completed the annual
representations and certifications electronically at the SAM website
https://www.sam.gov/portal/public/SAM/ the offeror shall complete only paragraphs (c) through
(o) of this provision.
(xii) The clause at FAR 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition; as well as the following addenda: N/A, no addenda to subject clause.
(xiii) The clause at FAR 52.212-5, Contract Terms and Conditions Required To Implement Statutes Or Executive Order-Commercial Items (Deviation), applies to this acquisition.
(xiv) The following additional contract requirement(s) or terms and conditions apply to this acquisition:  FAR 52.203-6 -- Restrictions on Subcontractor Sales to the Government, Alternate I (Oct 1995).FAR 52.203-17 Contractor Employee Whistleblower Rights and Requirement to Inform Employees of Whistleblower Rights; FAR 52.204-7, Central Contractor Registration; FAR 52.204-9 Personal Identity Verification of Contractor Personnel; FAR 52.204-10   Reporting Executive Compensation and First-Tier Subcontract Awards.FAR 52.209-6 Protecting the Government s Interest when Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment; FAR 52.217-5  Evaluation of Options; FAR 52.217-8 Option to Extend Services withi6n 60 days before the contract is set to expire; FAR 52.217-9 Option to Extend Term of the Contract 30 days prior to expiration of the current performance period; FAR 52.219-8 -- Utilization of Small Business Concerns; FAR 52.219-28   Post-Award Small Business Program Rerepresentation; FAR 52.222-3, Convict Labor; FAR 52.222.21, Prohibition of Segregated Facilities; FAR 52.222-22, Previous Contracts and Compliance Reports; FAR 52.222-25, Affirmative Action Compliance; FAR 52.222-35 -- Equal Opportunity for Veterans; FAR 52.224-1 Privacy Act Notification; FAR 52.224-2 Privacy Act; FAR 52.225-25 Prohibition On Contracting With Entities Engaging In Sanctioned Activities Relating to Iran   Representation and Certification; FAR 52.222-26 -Equal Opportunity; FAR 52.222-36   Equal Opportunity for Workers With Disabilities; FAR 52.222-37 -- Employment Reports on Veterans; FAR 52.222-50 -- Combating Trafficking in Persons; FAR 52.223-18   Encouraging Contractor Policies to Ban Text Messaging While Driving; FAR 52.225-13 -- Restrictions on Certain Foreign Purchases;  FAR 52.228-5 Insurance   Work On A Government Installation; 52.232-19 Availability OF Funds For The Next Fiscal Year; CL-120 Supplemental Insurance Requirements; FAR 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration; 52.233-2 Service of Protest; FAR 52.233-3, Protest After Award; FAR 52.233-4, Applicable Law for Breach of Contract Claim; VAAR 852.203-70 Commercial Advertising; VAAR 852.237-7 Indemnification And Medical Liability Insurance; VAAR 852.237-70 Contractor Responsibilities; VAAR 852.273-76 Electronic Invoice Submission; VAAR 852.233-70 Protest Content/Alternative Dispute Resolution; VAAR 852.233-71 Alternate Protest Procedure
(xv) The date, time, and place for submission of proposals are as follows: Tuesday January 31, 2017, 3:00PM Central Time. ORAL OFFERS WILL NOT BE ACCEPTED. Submit written offers via mail or email. Charlene R Neal  Contract Specialist, Department of Veterans Affairs, Network Contracting Office 9, 1639 Medical Center Parkway, Suite 400 Murfreesboro, TN 37129; e-mail: charlene.neal2@va.gov.
Proposal Questions:  Interested offerors must submit any questions concerning the solicitation by Thursday, January 12, 2017, 3:00PM, Central Time. Questions not received by the due date may not be considered.
(xv). PATIENT RIGHTS AND SAFETY
The Contractor will validate the patient s written consent prior to service which documents understanding of patient s rights and responsibilities.
The JHQVAMC is not responsible or liable for any unsafe condition caused by the Contractor or Veteran.  Contractor shall be responsible for identifying safety hazards and clearly verbalize same to the COR for documentation in the patient s electronic patient record.
The contractor will have evidence of implementation of the Joint Commission National Patient Safety Goals as applicable.
(xvi). QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
QUALITY ASSURANCE SURVEILLENCE PLAN (QASP)
Otolaryngology Attending On-Call Coverage
For:  Otolaryngology Attending On-Call Coverage
Contract Number:
Contract Description:   Provide Otolaryngology Attending On-Call Coverage as described in the Performance Work Statement
Contractor s name:
1. PURPOSE
This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract.  This QASP explains the following:
What will be monitored.
How monitoring will take place.
Who will conduct the monitoring.
How monitoring efforts and results will be documented.
This QASP does not detail how the contractor accomplishes the work.  Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract.  It is the Government s responsibility to be objective, fair, and consistent in evaluating performance.
This QASP is a  living document  and the Government may review and revise it on a regular basis.  However, the Government shall coordinate changes with the contractor.  Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.
2.  GOVERNMENT ROLES AND RESPONSIBILITIES
The following personnel shall oversee and coordinate surveillance activities.
a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship.  The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor s performance.
Assigned CO:
Organization or Agency: Department of Veterans Affairs, Office of Acquisition and Materiel Management
VISN 9 Acquisition Service Center, Murfreesboro, Tennessee
b. Contracting Officer s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor s performance. The COR shall keep a quality assurance file.  The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government s behalf.
Assigned COR:
c. Other Key Government Personnel:
3.   CONTRACTOR REPRESENTATIVES
The following employees of the contractor serve as the contractor s program manager for this contract.
a. Program Manager:
4.   PERFORMANCE STANDARDS
Performance standards define desired services.  The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.
The Performance Requirements Summary Matrix, paragraph in the Performance Work Statement (PWS), includes performance standards.  The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).
Measure
PWS
Reference
Performance
Requirement
Standard
Acceptable Quality Level
Surveillance
Method
Incentive
Key Personnel
1.1, 2.1.1,
Provide required medical service as specified in the requirements.
Qualified personnel are available and in location as needed to properly perform tasks as specified.
100%
Random Inspection, Time and Attendance Sheets, Written Reports, SOPs
Favorable contactor performance evaluation.
Medical Record Documentation
3.b..
Proper documentation of all on site patient encounters according to VHA standards.
Proper documentation of all on site patient encounters according to VHA standards.
95%
Periodic sampling.
Favorable contractor performance evaluations.
Maintains licensing, registration, and certifications
2.1.1,
Updated Licensing, registration and certifications will be provided as they are renewed.
Licensing and registration information kept current.
90%
Inspection upon contract
anniversary
Favorable contactor performance evaluation.
Mandatory Training
2.1.6, 3.4 Training
Contractor completes all mandatory required training
Contractor will complete all required training per VAMC policy
90%
Contractor to provide documented evidence
Favorable contactor performance evaluation.
Privacy, Confidentiality and HIPAA
3.2 Medical Records
Contractor is aware of all laws, regulations, policies and procedures relating to Privacy, Confidentiality and HIPPA and complies with all standards
Zero breaches of privacy or confidentiality
90%
Contractor to provide evidence of annual training required by VAMC, reports violations per policy
Favorable contactor performance evaluation.
Patient Safety
3.3.2.2
Patient Safety Compliance and Reporting
Report of incidents within 24 hours of occurrence
90%
Quarterly sampling
Favorable contactor performance evaluation.
___________________________________  ___________________________________
Signature   Contracting Officer s Representative  Signature-Contractor Program Manager

Z--PRESOLICITATION NOTICE FOR BRANCH HEALTH CLINIC MODERNIZATION BUILDING 771, NAVAL SUPPORT ACTIVITY, MILLINGTON, TENNESSEE

Department of the Navy, Naval Facilities Engineering Command | Published December 22, 2016
THIS NOTICE IS PROVIDED FOR INFORMATION PURPOSES ONLY. SOLICITATION DOCUMENTS WILL NOT BE AVAILABLE FOR DOWNLOADING UNTIL APPROXIMATELY 6 JANUARY 2017.
Naval Facilities Engineering Command Atlantic intends to issue a request for proposal (RFP) for a Firm Fixed Price contract for the complete renovation of Building 771, Branch Health Clinic, Mid-South, Naval Support Activity, Millington, Tennessee. This will be a full and open competitive procurement with HUBZone price evaluation preference in accordance with FAR 19.1307.
The scope of work consists of the following:
The scope of this project will be the complete renovation of Building 771, Branch Health Clinic, Mid-South, Naval Support Activity, Millington, Tennessee.
The single-story concrete-framed non-combustible structure is approximately 56,400 gross square feet. The facility provides out-patient health care including Primary Medical Care (Medical Home Port), Immunizations, Behavioral Health, Dental, Optometry, Pathology (Laboratory), Physical Therapy, Radiology, Pharmacy, Education, Logistics, Common Areas, Medical Administration and other support functions.
Construction shall be accomplished in Phases. The Clinic shall remain operational throughout the construction.
Exterior Work includes, but is not limited to, providing design and construction for the following:
-	Demolition of existing site work including curbing, guttering, pavements, site improvements, storm drainage, site utility systems, and landscaping of the existing ambulance shelter and connecting canopy, exterior components of the existing mechanical and electrical engineered systems; existing aluminum windows and storefronts, existing steel frames and doors, existing metal hand rails and guard rails, and selected portions of the exterior wall construction.
-	Paint striping, site improvements, storm drainage, site utility systems, and landscaping, exterior components of complete mechanical and electrical engineered systems, standing seam metal roofing on structural retrofit roof system over the existing modified bitumen roof system which is to remain, aluminum windows and storefronts, steel frames and doors, metal hand rails and guard rails, architectural metal louvers and aluminum windows; architectural coating of existing exposed exterior concrete and portland cement stucco surfaces; and cleaning and repointing of existing brick.
Exterior windows and storefronts shall be blast resistant.
A majority of the interior will be demolished. This work includes but is not limited to:
-	Removal of existing metal stud/gypsum board interior partitions, existing steel frames and wood or steel doors, existing view panels, existing interior finishes, existing HVAC and plumbing systems, including piping, ductwork, and equipment, existing fire sprinkler system; existing electrical power and lighting systems including conduit, conductors, panel boxes, breakers, equipment, fixtures, and devices, existing low voltage communications systems including fire alarm, nurse call, intrusion detection, data and voice communications medical/dental gases, and dental equipment.
-	Provide metal stud/gypsum board interior partition systems, steel frames and wood doors, steel view panels (interior windows), manually operated coiling stainless steel counter shutters; interior architectural finishes, HVAC and plumbing systems, including piped medical/dental gas systems; complete fire sprinkler system; electrical power and lighting systems; and low voltage communications systems including, fire alarm, nurse call, intrusion detection, access control, and data and voice communications systems.
-	Removal of hazardous materials will be required during demolition. Work includes providing a Comprehensive Interior Design (CID) including Structural Interior Design (SID) and Furniture, Fixtures, and Equipment Design (FF and E) and specialized medical/dental equipment; design/construction phasing plan including minor construction required for temporary swing spaces; procurement and installation of a complete FF and E package (a planned modification) and specialized medical/dental equipment (a planned modification); movement of FF and E and specialized medical/dental equipment in support of the temporary swing spaces.
-	Specialized medical and dental equipment includes audiometric testing booths, x-ray equipment, ophthalmological equipment, pulmonary laboratory equipment, dental chairs and sterilizer equipment. Specialized medical technical expertise is required in the following areas: Medical Gas Systems, Nurse Call Systems, Medical Equipment Planning and Installation, Radiation Shielding, Infection Control, and Compliance with applicable provisions of The Joint Commission Statement of Conditions.
The Design Team shall include a Medical Planner and a Medical Equipment Planner.
A complete RFP package will be provided with the Phase II solicitation. The drawings and specifications will be marked For Official Use Only (FOUO) / Unclassified and are subject to Distribution Statement C.
Please see the instructions below for accessing FOUO information.
The period of performance is approximately 731 days after notice to proceed.
This project will be awarded as a firm-fixed price contract. The Government intends to reserve the right to enter into negotiations or limit the competitive range. The project construction costs range is approximately $10M-$25M.
This contract will require a Payment and Performance Bond pursuant to FAR 52.228-15 through an approved surety under the United States Treasury Department Circular 570.
Phase I Request for Proposals (RFP) will be available for viewing and downloading on or about 6 January 2017.
Proposal due date will be on or about 6 February 2017, 2:00 PM EST.
The solicitation will be formatted as an RFP in accordance with the requirements designated by Federal Acquisition Regulation (FAR) 15.203 for a negotiated procurement utilizing the Two-Phase Design Build selection procedures of FAR 36.3.
This method permits evaluation of proposals based on price competition, technical merit and other factors; permits impartial and comprehensive evaluation of offerors’ proposals; permits discussions if necessary; and ensures selection of the source whose performance provides the best value to the Government.
The solicitation will consist of two (2) phases. Phase I is the qualification phase. Up to five (5) firms will be prequalified to participate in Phase II. The Navy will determine which offerors proceed to Phase II. The evaluation factors for Phase I are as follows: Technical Approach, Experience, and Past Performance. Upon determination of the contractors advancing to Phase II, those offerors will receive an RFP containing current and future design specifications.
Phase II will include the following evaluation factors: Small Business Utilization, Safety, and Energy
and Sustainable Design.
*A site visit to Naval Support Activity, Millington, Tennessee will be available for this procurement. Offerors will have the opportunity for a site visit during Phase II of the Solicitation.
The Government intends to issue the RFP Solicitation for Phase I and Phase II through the Internet at www.neco.navy.mil and www.fbo.gov. All prospective offerors MUST register themselves on the website. All contractors are encouraged to attempt download prior to obtaining the solicitation through alternate sources. Many firms and commercial printing services have the capability to print the solicitation package and plan holder’s list from the Internet, if necessary.
The official plan holder’s list will be created by registration and will be available from the website only. Amendments will also be posted on the website for downloading. This will be the normal method for distributing amendments; therefore, it is the offeror’s responsibility to check the website(s) periodically for any amendments to this solicitation.
IMPORTANT NOTICE: All contractors submitting bids, proposals, or quotes on Department of Defense solicitations must be registered in the System for Award Management (SAM) prior to award of the contract. The purpose of this database is to provide basic business information capabilities and financial information to the Government. The SAM website can be accessed at www.sam.gov.
Reference is made to FAR Clause 52.204-7, System for Award Management. Prospective Offerors are encouraged to register as soon as possible. All new contracts can ONLY be made to contractors who are registered in SAM. This requirement will apply to all solicitations and award, regardless of the media used.
For inquiries about the Phase I proposal, please contact Amber Forehand-Hughes at amber.forehand@navy.mil.
(A sources sought was pursued, related to this requirement, under N62470-16-R-8020.)

S--SERVICES: JANITORIAL SERVICES FOR 3 OFFSITE OFFICES

Department of Veterans Affairs, VA North Florida/South Georgia Health Care System | Published December 21, 2016  -  Deadline January 23, 2017
This is a Combined Synopsis/Solicitation for commercial items prepared in accordance with the format in FAR 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only Solicitation; quotes are being requested and a written Solicitation will not be issued.
Solicitation number VA248-17-R-0219 is issued as a (Request for Proposal (RFP).
This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-92/12-14-2016.  Only emailed requests received directly from the requester are acceptable. Responses should be sent to brian.werner1@va.gov.  No telephone responses will be accepted.
To receive a government award, the offeror must be currently registered in System for Award Management (SAM) at www.sam.gov.  Offerors are encouraged to go to the SAM database www.sam.gov and start the registration process as soon as possible to avoid possible delays should the contractor be selected as a prospective awardee.
NAICS and Set-aside: The NAICS is 561720 and the small business size standard is $18 million. This procurement is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Any firm that is not considered a small business under this NAICS code should not submit a response to this notice. To receive consideration as SDVOSB or VOSB, the firm must be registered and verified in the VIP database at www.vip.vetbiz.gov.
Contract Type: The government anticipates awarding a Firm Fixed Price award.
Award will be made to lowest price quote which conforms to the requirements within this solicitation and represents the best value to the government.
The Service Contact Act, Wage Determination number 2005-2115, Rev. 18, Date 12/29/2016 is applicable to this contract. For further details, access the relevant wage determination at www.wdol.gov.
STATEMENT OF WORK
CUSTODIAL/JANITORIAL SERVICES
Audiology/Dermatology Lease   7015 & 7019 NW 11th PL (6,717 sq. ft.)
*This site is one department divided between the two buildings (6,717 sq. ft. total)
Psych Community Program I Lease   620 NW 16th Ave, Gainesville FL (6,000 sq. ft.)
Psych Community Program II Lease   620 NW 16th Ave, Gainesville FL (6,000 sq. ft.)
*This site is one building with two departments of equal size (12,000 sq. ft. total)
SCOPE OF WORK:  The Contractor shall furnish all the supplies, materials, machinery, appliances and the supervision and labor necessary to provide complete janitorial service at the location listed above for the North Florida/South Georgia (NF/SG) Veterans Health System, Gainesville, Florida, as outlined herein. This consists of approximately 18,717 square feet of occupied space. The contractor shall perform the work required in this contract as fully outlined, including daily, weekly, monthly, and semiannually requirements. The VA reserves the right to add or delete facilities, as needed, in accordance with lease term dates, provided at least 60 days written notice to the contractor.
In the performance of this contract, the Contractor shall take such safety precautions as necessary to protect the lives and health of occupants of the building.  The Contractor shall immediately correct any fire and safety deficiencies caused by his personnel. If the Contractor fails or refuses to correct deficiencies promptly, the Contracting Officer may issue an order to stop all or any part of the work, and hold the Contractor in default of the contract.
The Contractor shall comply with applicable Federal, State, and local safety and fire regulations and codes. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.  Any and all materials and equipment used in performance of this contract will be removed from the facility or stored properly at the end of the workday and secured during the workday.
PERSONNEL POLICY:  The Contractor shall assume full responsibility for the protection of its employees that are furnishing services under this contract, in accordance with the personnel policy of the Contractor. The Contractor is responsible for providing all benefits to include worker s compensation, liability insurance, health examinations, and income tax withholding and social security payments. Such employees will not be considered VA employees for any purpose. The payment for any leave, including sick leave, vacation, or holiday time, is the responsibility of the Contractor. Additional information can be found in paragraph entitled Contractor s Requirements.
Hours of Operation:  The work required by the contract shall be performed daily, 7 days a week, excluding Federal Holidays, in the residential areas; and Monday through Friday in the office areas.  Work shall begin between the hours of 8:00 a.m. and 5:00 p.m. (see each line item for specific times required). Contractor shall provide proposed work schedule to the Contracting Officer s Technical Representative (COR) within ten (10) calendar days from receipt of Award.
National holidays: The ten holidays observed by Federal Government are:
New Year s Day  January 1
Martin Luther King Day Third Monday in January
Presidents  Day  Third Monday in February
Memorial Day  Last Monday in May
Independence Day July 4
Labor Day  First Monday in September
Columbus Day  Second Monday in October
Veterans  Day  November 11
Thanksgiving Day Fourth Thursday in November
Christmas Day  December 25
When one of the above designated legal holidays falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a legal holiday falls on a Saturday, the preceding Friday shall be observed as a holiday by U.S. Government agencies.
Contractor's Requirements:
The Contractor shall have been in business for a minimum of three years and provide evidence in its past performance of providing similar medical-grade janitorial services with their quote submittal.   Upon award, the Contractor shall show proof of current Workman's Compensation insurance and liability insurance policies in sufficient amounts for the size of the company and scope of this contract.  Contractor shall be licensed to provide this service in the State of Florida.
Upon award, the Contractor shall provide to the Contracting Officer a current list of the names, addresses, Social Security Number, and the date and place of birth, of all employees who will perform work under this contract.  Changes in the employment list shall be provided to the Contracting Officer prior to an employee performing service at the VA Clinic.   Any changes to the employment list are to be submitted to the Contracting Officer.  The Contractor shall make available, upon request by the Contracting Officer, documentation for each employee who performs work under this contract to establish that they are authorized to work in the United States.  All employees shall be bonded under the Contractor's company name.   No employee shall be allowed at the VA clinic until the documentation has been provided and the employee has been approved by the COR.  The Contracting Officer reserves the right to request changes to the employee list.  The following criteria also apply:
Bondable:  All employees of the Contractor must be bonded under the Contractor's Company Name and proof of bonding shall be submitted within 10 days after award.
Employee Training:  To ensure competent and safe performance of the work under this contract, the Contractor shall provide appropriate training to employees prior to the beginning of service under this contract.  This includes any OSHA or specific SDS instructions for chemicals, etc., use in performance of the contract.
Work Requirements:  The Contractor is prohibited from employing any illegal aliens to perform services under this contract.
Language Skills:  All employees and representatives of the Contractor shall be fluent in the English language to read and understand chemical labels/signs and to converse intelligibly with the COR.
Access Limitation:  Only authorized Contractor employees are allowed inside the VA clinic.  Contractor employees are not to be accompanied in the work area by acquaintances, friends, family members, or any other person unless said person is an authorized VA or Contractor employee.
Suspicious Event: In case of any suspicious or emergency event occurring at the VA Leased site(s), the Contractor shall immediately release the employee records to the appropriate law enforcement authority.
PERSONNEL:  The Contractor shall consider the clinical environment and instruct his/her employees on applicable safety precautions and special requirements. These requirements may include, but are not limited to, such conditions as cleaning of human excretions, blood, vomit, etc., from both floors and walls. The contractor shall maintain acceptable sanitation standards in accordance with standard commercial practice. Daily handling of known infectious materials, knowledge of aseptic techniques as related to working in this type of environment or any careless handling of this type of material could be a source of infection for patients and personnel.
UNIFORM:  Contractor s employees shall wear a uniform that clearly displays the company s name. Contractor s employees shall wear a visible picture ID with their name in bold print.
CONTRACTOR FURNISHED PROPERTY AND SUPPLIES:  Unless otherwise indicated or specified, the Contractor shall furnish at their own expense all labor, materials, supplies, machinery, and appliances that may be necessary or appropriate in the performance of this contract. This includes furnishing restroom supplies such as toilet tissue, multifold paper towels, and Medicated Vestal hand soap. The Contractor shall also furnish plastic linings for all receptacles that are to be changed daily.  These items must comply with 52.208-9  Contractor Use of Mandatory Sources of Supply of Services .
NOTE:  The COR has the authority to approve all supplies for use and Safety Data Sheet (SDS) sheets are required to be given to the COR upon request.
Soap dispensers shall not be of the refillable type, where topping off of a dispenser reservoir is done from a larger bulk container. Soap dispensers will be of the design that refills come in disposable bags.  Soap should be an antimicrobial soap of the same type currently used in the NF/SG hospitals since it has been vetted by Infection Control and has proven user acceptance.  Variations in product selection should be approved by Infection Control at the Gainesville or Lake City facility.  Literature on the medicated vestal hand soap used at this facility and throughout the clinics will be provided upon request.
All accumulated shall be removed and disposed of in the dumpster provided by the Veterans Administration.
Contractor shall be responsible for ensuring all equipment, tools, and supplies used meet the necessary safety requirements and employees have full working knowledge of their use.
BASIC CLEANING SERVICES
The Contractor shall perform the following tasks as described below:
Floors:  On a daily basis, all floors in common areas, hallways, entryways, dining room, break room(s), group room, exam room, nurse s station, library, and recreation room, shall be vacuumed, swept, dust mopped, damp mopped, or wet mopped as appropriate to ensure they are free of dirt, debris, dust, scuff marks, heel marks, stains, discoloration, or other foreign matter. The Contractor shall use a micro-fiber mop on the vinyl hardwood plank floors.  Baseboards, corners, and wall/floor edges shall also be clean.  Offices and residential rooms shall be vacuumed, swept, dust mopped, or damp mopped as appropriate to ensure they are free of dirt, debris, dust, scuff marks, heel marks, stains, discoloration, or other foreign matter on a weekly basis. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position All outside entryways to the building shall be swept and kept clear of dirt/debris, and maintain a clean appearance.
Remove Trash:  On a daily basis, all trash containers throughout the facility shall be emptied and returned to their original locations.  Boxes, cans, paper placed near a trash receptacle and marked  TRASH  shall be removed. All trash containers, waste baskets, etc. shall be fitted with a biodegradable disposable plastic liner.  All plastic liners for trash receptacles of any sort shall be replaced with new ones when receptacle is emptied.  The trash shall be deposited in the nearest outside trash collection container as directed by the COR. Trash receptacles shall be left clean, free of foreign matter, and free of odors.  The Contractor shall change out sharps containers in exam rooms, medication rooms, or any other designated area when 2/3 full and place sharps container(s) in soiled utility room for scheduled pick-up.
Clean Interior Glass/Mirrors:  On a weekly basis or as requested by COR or Administrative Officer (AO), clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc.  After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.
Break Rooms:  On a daily basis, clean and disinfect all sinks and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of cabinets and refrigerators. Sinks shall be free of streaks, stains, spots, smudges, scale, and other obvious soil. Wipe out inside of microwaves.
Carpets:  As necessary, spot clean or shampoo dirty carpets over any area that is 2 square feet or less.  All spots shall be removed by carpet manufacturer s approved methods as soon as noticed.  Entire carpets will be shampooed twice a year, at a time to be coordinated with the COR. All tears, burns, and raveling shall be brought to the COR s attention.
General Spot Cleaning:  Perform spot cleaning daily or as requested by AO or COR.  Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.
General Dusting:  All horizontal surfaces shall be dusted or cleaned to eliminate dust collection on a weekly basis.  All vertical surfaces shall also be kept free from the accumulation of dust. Employees are responsible for dusting their own desk and computers. All other spaces are the responsibility of the contractor. Shared spaces shall be cleaned by the contractor weekly, i.e., nurses  station.
Exterior Windows Semi-Annually:  Window screens shall be removed, and cleaned on a Semi Annual basis.  After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter.
Air-Conditioning/Heating Vents: All heating and air conditioning ventilation grates/grilles/louvers/covers shall be kept free from dust and dirt and shall be cleaned monthly or as needed.
Fluorescent Light Fixture Diffusers: All plastic diffusing lenses for ceiling mounted fluorescent light fixtures shall be cleaned quarterly (on both sides of diffuser) and be free of dust, dirt, and dead insects.
Sanitizing:  Completely clean and disinfect all tables and chair arms where patients are seen daily, in conference rooms, etc. Completely clean, disinfect, and polish all surfaces of showers, sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent.  After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.
De-scale Toilet Bowls and Urinals:  De-scaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits.  After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.
Bathrooms:  On a daily basis the shower doors, walls, tiles, mirrors, urinals, toilets, and sinks shall be cleaned and free from dirt, mold, mildew, scum, streaks, films, and stains, using a germicidal detergent and disinfectant. Shower drains shall be cleaned and free from hair and other debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Shower fixtures shall be cleaned and polished in bathroom floors shall be mopped daily. Floors with vinyl composite tiles shall be stripped, scrubbed, waxed on a quarterly basis. Contractor shall mop using only clean water and appropriate cleaning agents and shall dispose of soiled water after each cleaning
Stock/Supplies: Contractor shall ensure examination rooms/restrooms are stocked sufficiently so that supplies including soap for the soap dispensers, paper towels, and toilet paper are not depleted.  Supplies shall be stored in designated areas and shall be kept up off the floor.  If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification.
PERIODIC CLEANING SERVICES
Hard Surface Floor Maintenance:  Stripping and refinishing of all VCT flooring will be performed 2X a year or every 6 months. A minimum of 4 coats of wax will be applied. In between the semi-annual stripping/refinishing process, all VCTs will be scrubbed and recoated to maintain a standard uniform glossy appearance. This process is typically less labor intensive (about half the time that of the stripping process) and should be scheduled quarterly or as required by the COR.  A non-skid wax is required. A uniform glossy appearance is free of scuffmarks, heel marks, wax build-up, and other stains and discoloration.
Clean/Shampoo Carpets twice a year:  All carpeted areas shall be cleaned as often as necessary to maintain a uniform appearance free from stains or discoloration, but no less than twice per year via extraction or bonneting of surface stains.
SERVICE DELIVERY SUMMARY: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items.  The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.  These thresholds are critical to mission success.
Performance Objective
SOW Pages
Performance Threshold
Basic Cleaning Services.
All floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty; liners are replaced each time trash containers are emptied. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Glass and mirrors have no traces of film, dirt, smudges, or water. Break room areas are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.
4-6
Not to exceed 3 customer complaints per month.
Basic Restroom Cleaning Services.
Restrooms/showers are disinfected and free of dirt, deposits, streaks and odors. Toilets and urinals are disinfected and free of scale, stains, scum and other deposits. Floors are free of litter, dirt, dust and debris. Supplies are adequate until next service.
5
Not to exceed 3 customer complaints per month
Periodic Cleaning Services. Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.  Residential rooms damp mopped.
5-6
Not to exceed 3 customer complaints per month
GOVERNMENT FURNISHED PROPERTY AND SERVICES.  NONE   ALL EQUIPMENT, MATERIAL AND SUPPLIES SHALL BE FURNISHED BY THE CONTRACTOR.
GENERAL INFORMATION
Quality Control:  The contractor shall develop and maintain a quality control program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in the Performance Objective.
Quality Assurance: The government will periodically evaluate the contractor s performance in accordance with the Quality Assurance Surveillance Plan.
In the performance of the contract, the Contractor shall take such safety precautions as necessary to protect the lives and health of occupants of the building.
The Contractor shall immediately bring to the attention of the COR any fire and safety deficiencies. The Contractor shall comply with applicable Federal, State and Local safety and fire regulations and codes. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.
An Environmental Protection Agency (EPA) registered neutral germicide such as 3M Neutral Quat Disinfectant Cleaner or equal will be used to clean all patient areas.
Security Requirements: The contractor's employees shall wear visible identification at all times while on the premises. It is the responsibility of the contractor to park in the appropriate designated parking areas. Information on parking is available from the Healthcare for Homeless Veteran s Supervisor or from the COR. The VA will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited inside the clinic building. Possession of weapons is prohibited. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court. Therefore, none of the employees shall have a police record for anything more than traffic or parking violations. All employees are subject to and shall have background investigations before working in the Clinic and are subject to removal based on findings. Completion of these actions shall be documented in a written report to the COR at the date of award and each time a new employee is hired. The COR has the right to have a Contractor s employee removed from the area, if complaints are being received about their work or conduct.  At this VA facility, narcotics will be secured behind a double locked system, therefore personal integrity of the contractor s staff is of the utmost importance.
Damage: Extreme caution shall be exercised to prevent damage to the building and its contents.  Any damage must be reported to the COR immediately for appropriate action.  Any damage caused by the contractor will be repaired and or replaced to the satisfaction of the VA at the contractor s expense.
Damage to the building, its contents or loss of Government property, in excess of $100,000 will require a Report of Survey or Investigative Report by VA Personnel. Appropriate Government personnel will conduct the investigation. The responsible party will be required to replace and/or submit payment for damage or loss.
Special Requirements:  The contractor is required to furnish names addresses and telephone numbers of three companies for whom similar services have been furnished (preferably other Government Agencies of the type defined herein) with their submittal. Contractor is required to submit sufficient evidence of adequate equipment, facilities, and personnel required for this contract.  The Contractor shall have an established business with an office and appropriate staff to accomplish the work specified.
Confidentiality:  Contractor, any and all personnel employed by Contractor, and any other individuals enlisted by Contractor to meet the requirements of this SOW, shall not disclose any information regarding the patients treated at the VA leased sites.  All clinical records, including names of patients, Social Security numbers, and any and all medical, administrative, or demographic information that pertains to the patients treated at the site is strictly confidential.  This information is protected under federal regulations.  All information and records that pertain to the employees of the VA site is also confidential and is protected under law. Contractor and any individuals employed or enlisted by Contractor, may be required to sign Confidentiality Statement as a condition of being allowed to work at the VA site.
Evaluation/Selection Factor:
Lowest Price Technically Acceptable
Solicitation document and incorporated provisions and clauses apply to this acquisition: FAR 52.204-7- Central Contractor Registration; 52.208-9 - Contractor Use of Mandatory Sources of Supply or Services; 52.212-1-Instructions to Offerors Commercial Items;  52.212-3, Offeror Representations and Certifications-Commercial Items;  52.212-4 Contract Terms and Conditions Commercial Items; 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Commercial Items including subparagraphs:  52.222-26   Equal Opportunity; 52.222-36   Equal Opportunity for Workers with Disabilities; 52.222-37   Employment Reports on Veterans; 52.222-41   Service Contract Labor Standards; 52.222-50   Combating Trafficking in Persons; 52.232-34, Payment by Electronic Funds Transfer-Other Than Central Contractor Registration.
Submitting Quote: Contractor shall submit their quote on company letterhead and shall include price and quantity of each labor category proposed, price of all anticipate indirect costs, and total price; any offered discounts; name, address, and telephone number of the offeror; terms of any express warranty; completed copy of 52.212-3 Offerors Representations and Certifications- Commercial Items, and ORCA document. Interested contractors must submit a copy of any relevant certifications and licenses along with their quote.
Quotes must be received December 27, 2016 by 16:00 EST.  All quotes must be submitted by electronic submission in reference to VA248-17-R-0219 to brian.werner1@va.gov.  Offers received after the exact time specified in the solicitation are considered late and may be considered if the action would not unduly delay the acquisition. All questions regarding this solicitation must be submitted to the Contracting Specialist in writing (email is preferred).  Any prospective bidder desiring an explanation or interpretation of the solicitation must request it via e-mail to the Contract Specialist:  Brian Werner (brian.werner1@va.gov) No Later Than: close of business (16:00 ET) on December 22, 2016.
DISCLAIMER AND IMPORTANT NOTES: The government is in no way obligated to do business with or award a contract to any firm or its affiliates, or otherwise pay for the information provided in this synopsis.  This Request for Proposal is not considered to be a commitment by the Government to award a contract nor will the Government pay for any information provided; no basis for claim against the Government shall arise as a result of a response to this Request for Proposal or use of any information provided. Failure to submit information in sufficient detail may result in considering a company as non-responsive and may influence competition and set-aside decisions. Regardless of the information obtained, the Government reserves the right to consider any arrangement as deemed appropriated for this requirement. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.

S--SERVICES: JANITORIAL SERVICE FOR 3 OFFSITE OFFICES

Department of Veterans Affairs, VA North Florida/South Georgia Health Care System | Published January 3, 2017  -  Deadline February 6, 2017
This is a Combined Synopsis/Solicitation for commercial items prepared in accordance with the format in FAR 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only Solicitation; quotes are being requested and a written Solicitation will not be issued.
Solicitation number VA248-17-Q-0281 is issued as a (Request for Quote (RFQ).
This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-92/12-14-2016.  Only emailed requests received directly from the requester are acceptable. Responses should be sent to brian.werner1@va.gov.  No telephone responses will be accepted.
To receive a government award, the offeror must be currently registered in System for Award Management (SAM) at www.sam.gov.  Offerors are encouraged to go to the SAM database www.sam.gov and start the registration process as soon as possible to avoid possible delays should the contractor be selected as a prospective awardee.
NAICS and Set-aside: The NAICS is 561720 and the small business size standard is $18 million. This procurement is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Any firm that is not considered a SDVOSB  under this NAICS code should not submit a response to this notice. To receive consideration as SDVOSB, the firm must be registered and verified in the VIP database at www.vip.vetbiz.gov.
Contract Type: The government anticipates awarding a Firm Fixed Price award.
Award will be made to lowest priced quote which conforms to the requirements within this solicitation and represents the best value to the government.
The Service Contact Act, Wage Determination number 2005-2115, Rev. 18, Date 12/29/2016 is applicable to this contract. For further details, access the relevant wage determination at www.wdol.gov.
PERFORMANCE WORK STATEMENT
CUSTODIAL/JANITORIAL SERVICES
Audiology/Dermatology Lease   7015 & 7019 NW 11th PL (6,717 sq. ft.)
*This site is one department divided between the two buildings (6,717 sq. ft. total)
Psych Community Program I Lease   620 NW 16th Ave, Gainesville FL (6,000 sq. ft.)
Psych Community Program II Lease   620 NW 16th Ave, Gainesville FL (6,000 sq. ft.)
*This site is one building with two departments of equal size (12,000 sq. ft. total)
SCOPE OF WORK:  The Contractor shall furnish all the supplies, materials, machinery, appliances and the supervision and labor necessary to provide complete janitorial service at the location listed above for the North Florida/South Georgia (NF/SG) Veterans Health System, Gainesville, Florida, as outlined herein. This consists of approximately 18,717 square feet of occupied space. The contractor shall perform the work required in this contract as fully outlined, including daily, weekly, monthly, and semiannually requirements. The VA reserves the right to add or delete facilities, as needed, in accordance with lease term dates, provided at least 60 days written notice to the contractor.
In the performance of this contract, the Contractor shall take such safety precautions as necessary to protect the lives and health of occupants of the building.  The Contractor shall immediately correct any fire and safety deficiencies caused by his personnel. If the Contractor fails or refuses to correct deficiencies promptly, the Contracting Officer may issue an order to stop all or any part of the work, and hold the Contractor in default of the contract.
The Contractor shall comply with applicable Federal, State, and local safety and fire regulations and codes. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.  Any and all materials and equipment used in performance of this contract will be removed from the facility or stored properly at the end of the workday and secured during the workday.
PERSONNEL POLICY:  The Contractor shall assume full responsibility for the protection of its employees that are furnishing services under this contract, in accordance with the personnel policy of the Contractor. The Contractor is responsible for providing all benefits to include worker s compensation, liability insurance, health examinations, and income tax withholding and social security payments. Such employees will not be considered VA employees for any purpose. The payment for any leave, including sick leave, vacation, or holiday time, is the responsibility of the Contractor. Additional information can be found in paragraph entitled Contractor s Requirements.
Hours of Operation:  The work required by the contract shall be performed daily, 7 days a week, excluding Federal Holidays, in the residential areas; and Monday through Friday in the office areas.  Work shall begin between the hours of 8:00 a.m. and 5:00 p.m. (see each line item for specific times required). Contractor shall provide proposed work schedule to the Contracting Officer s Technical Representative (COR) within ten (10) calendar days from receipt of Award.
National holidays: The ten holidays observed by Federal Government are:
New Year s Day  January 1
Martin Luther King Day Third Monday in January
Presidents  Day  Third Monday in February
Memorial Day   Last Monday in May
Independence Day  July 4
Labor Day   First Monday in September
Columbus Day  Second Monday in October
Veterans  Day   November 11
Thanksgiving Day  Fourth Thursday in November
Christmas Day   December 25
When one of the above designated legal holidays falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a legal holiday falls on a Saturday, the preceding Friday shall be observed as a holiday by U.S. Government agencies.
Contractor's Requirements:
The Contractor shall have been in business for a minimum of three years and provide evidence in its past performance of providing similar medical-grade janitorial services with their quote submittal.   Upon award, the Contractor shall show proof of current Workman's Compensation insurance and liability insurance policies in sufficient amounts for the size of the company and scope of this contract.  Contractor shall be licensed to provide this service in the State of Florida.
Upon award, the Contractor shall provide to the Contracting Officer a current list of the names, addresses, Social Security Number, and the date and place of birth, of all employees who will perform work under this contract.  Changes in the employment list shall be provided to the Contracting Officer prior to an employee performing service at the VA Clinic.   Any changes to the employment list are to be submitted to the Contracting Officer.  The Contractor shall make available, upon request by the Contracting Officer, documentation for each employee who performs work under this contract to establish that they are authorized to work in the United States.  All employees shall be bonded under the Contractor's company name.   No employee shall be allowed at the VA clinic until the documentation has been provided and the employee has been approved by the COR.  The Contracting Officer reserves the right to request changes to the employee list.  The following criteria also apply:
Bondable:  All employees of the Contractor must be bonded under the Contractor's Company Name and proof of bonding shall be submitted within 10 days after award.
Employee Training:  To ensure competent and safe performance of the work under this contract, the Contractor shall provide appropriate training to employees prior to the beginning of service under this contract.  This includes any OSHA or specific SDS instructions for chemicals, etc., use in performance of the contract.
Work Requirements:  The Contractor is prohibited from employing any illegal aliens to perform services under this contract.
Language Skills:  All employees and representatives of the Contractor shall be fluent in the English language to read and understand chemical labels/signs and to converse intelligibly with the COR.
Access Limitation:  Only authorized Contractor employees are allowed inside the VA clinic.  Contractor employees are not to be accompanied in the work area by acquaintances, friends, family members, or any other person unless said person is an authorized VA or Contractor employee.
Suspicious Event: In case of any suspicious or emergency event occurring at the VA Leased site(s), the Contractor shall immediately release the employee records to the appropriate law enforcement authority.
PERSONNEL:  The Contractor shall consider the clinical environment and instruct his/her employees on applicable safety precautions and special requirements. These requirements may include, but are not limited to, such conditions as cleaning of human excretions, blood, vomit, etc., from both floors and walls. The contractor shall maintain acceptable sanitation standards in accordance with standard commercial practice. Daily handling of known infectious materials, knowledge of aseptic techniques as related to working in this type of environment or any careless handling of this type of material could be a source of infection for patients and personnel.
UNIFORM:  Contractor s employees shall wear a uniform that clearly displays the company s name. Contractor s employees shall wear a visible picture ID with their name in bold print.
CONTRACTOR FURNISHED PROPERTY AND SUPPLIES:  Unless otherwise indicated or specified, the Contractor shall furnish at their own expense all labor, materials, supplies, machinery, and appliances that may be necessary or appropriate in the performance of this contract. This includes furnishing restroom supplies such as toilet tissue, multifold paper towels, and Medicated Vestal hand soap. The Contractor shall also furnish plastic linings for all receptacles that are to be changed daily.  These items must comply with 52.208-9  Contractor Use of Mandatory Sources of Supply of Services .
NOTE:  The COR has the authority to approve all supplies for use and Safety Data Sheet (SDS) sheets are required to be given to the COR upon request.
Soap dispensers shall not be of the refillable type, where topping off of a dispenser reservoir is done from a larger bulk container. Soap dispensers will be of the design that refills come in disposable bags.  Soap should be an antimicrobial soap of the same type currently used in the NF/SG hospitals since it has been vetted by Infection Control and has proven user acceptance.  Variations in product selection should be approved by Infection Control at the Gainesville or Lake City facility.  Literature on the medicated vestal hand soap used at this facility and throughout the clinics will be provided upon request.
All accumulated shall be removed and disposed of in the dumpster provided by the Veterans Administration.
Contractor shall be responsible for ensuring all equipment, tools, and supplies used meet the necessary safety requirements and employees have full working knowledge of their use.
BASIC CLEANING SERVICES
The Contractor shall perform the following tasks as described below:
Floors:  On a daily basis, all floors in common areas, hallways, entryways, dining room, break room(s), group room, exam room, nurse s station, library, and recreation room, shall be vacuumed, swept, dust mopped, damp mopped, or wet mopped as appropriate to ensure they are free of dirt, debris, dust, scuff marks, heel marks, stains, discoloration, or other foreign matter. The Contractor shall use a micro-fiber mop on the vinyl hardwood plank floors.  Baseboards, corners, and wall/floor edges shall also be clean.  Offices and residential rooms shall be vacuumed, swept, dust mopped, or damp mopped as appropriate to ensure they are free of dirt, debris, dust, scuff marks, heel marks, stains, discoloration, or other foreign matter on a weekly basis. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position All outside entryways to the building shall be swept and kept clear of dirt/debris, and maintain a clean appearance.
Remove Trash:  On a daily basis, all trash containers throughout the facility shall be emptied and returned to their original locations.  Boxes, cans, paper placed near a trash receptacle and marked  TRASH  shall be removed. All trash containers, waste baskets, etc. shall be fitted with a biodegradable disposable plastic liner.  All plastic liners for trash receptacles of any sort shall be replaced with new ones when receptacle is emptied.  The trash shall be deposited in the nearest outside trash collection container as directed by the COR. Trash receptacles shall be left clean, free of foreign matter, and free of odors.  The Contractor shall change out sharps containers in exam rooms, medication rooms, or any other designated area when 2/3 full and place sharps container(s) in soiled utility room for scheduled pick-up.
Clean Interior Glass/Mirrors:  On a weekly basis or as requested by COR or Administrative Officer (AO), clean all interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc.  After glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.
Break Rooms:  On a daily basis, clean and disinfect all sinks and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of cabinets and refrigerators. Sinks shall be free of streaks, stains, spots, smudges, scale, and other obvious soil. Wipe out inside of microwaves.
Carpets:  As necessary, spot clean or shampoo dirty carpets over any area that is 2 square feet or less.  All spots shall be removed by carpet manufacturer s approved methods as soon as noticed.  Entire carpets will be shampooed twice a year, at a time to be coordinated with the COR. All tears, burns, and raveling shall be brought to the COR s attention.
General Spot Cleaning:  Perform spot cleaning daily or as requested by AO or COR.  Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.
General Dusting:  All horizontal surfaces shall be dusted or cleaned to eliminate dust collection on a weekly basis.  All vertical surfaces shall also be kept free from the accumulation of dust. Employees are responsible for dusting their own desk and computers. All other spaces are the responsibility of the contractor. Shared spaces shall be cleaned by the contractor weekly, i.e., nurses  station.
Exterior Windows Semi-Annually:  Window screens shall be removed, and cleaned on a Semi Annual basis.  After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter.
Air-Conditioning/Heating Vents: All heating and air conditioning ventilation grates/grilles/louvers/covers shall be kept free from dust and dirt and shall be cleaned monthly or as needed.
Fluorescent Light Fixture Diffusers: All plastic diffusing lenses for ceiling mounted fluorescent light fixtures shall be cleaned quarterly (on both sides of diffuser) and be free of dust, dirt, and dead insects.
Sanitizing:  Completely clean and disinfect all tables and chair arms where patients are seen daily, in conference rooms, etc. Completely clean, disinfect, and polish all surfaces of showers, sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent.  After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.
De-scale Toilet Bowls and Urinals:  De-scaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits.  After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.
Bathrooms:  On a daily basis the shower doors, walls, tiles, mirrors, urinals, toilets, and sinks shall be cleaned and free from dirt, mold, mildew, scum, streaks, films, and stains, using a germicidal detergent and disinfectant. Shower drains shall be cleaned and free from hair and other debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Shower fixtures shall be cleaned and polished in bathroom floors shall be mopped daily. Floors with vinyl composite tiles shall be stripped, scrubbed, waxed on a quarterly basis. Contractor shall mop using only clean water and appropriate cleaning agents and shall dispose of soiled water after each cleaning
Stock/Supplies: Contractor shall ensure examination rooms/restrooms are stocked sufficiently so that supplies including soap for the soap dispensers, paper towels, and toilet paper are not depleted.  Supplies shall be stored in designated areas and shall be kept up off the floor.  If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification.
PERIODIC CLEANING SERVICES
Hard Surface Floor Maintenance:  Stripping and refinishing of all VCT flooring will be performed 2X a year or every 6 months. A minimum of 4 coats of wax will be applied. In between the semi-annual stripping/refinishing process, all VCTs will be scrubbed and recoated to maintain a standard uniform glossy appearance. This process is typically less labor intensive (about half the time that of the stripping process) and should be scheduled quarterly or as required by the COR.  A non-skid wax is required. A uniform glossy appearance is free of scuffmarks, heel marks, wax build-up, and other stains and discoloration.
Clean/Shampoo Carpets twice a year:  All carpeted areas shall be cleaned as often as necessary to maintain a uniform appearance free from stains or discoloration, but no less than twice per year via extraction or bonneting of surface stains.
SERVICE DELIVERY SUMMARY: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items.  The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.  These thresholds are critical to mission success.
Performance Objective
Performance Threshold
Basic Cleaning Services.
All floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty; liners are replaced each time trash containers are emptied. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Glass and mirrors have no traces of film, dirt, smudges, or water. Break room areas are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.
Not to exceed 3 customer complaints per month.
Basic Restroom Cleaning Services.
Restrooms/showers are disinfected and free of dirt, deposits, streaks and odors. Toilets and urinals are disinfected and free of scale, stains, scum and other deposits. Floors are free of litter, dirt, dust and debris. Supplies are adequate until next service.
Not to exceed 3 customer complaints per month
Periodic Cleaning Services. Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.  Residential rooms damp mopped.
Not to exceed 3 customer complaints per month
GOVERNMENT FURNISHED PROPERTY AND SERVICES.  NONE   ALL EQUIPMENT, MATERIAL AND SUPPLIES SHALL BE FURNISHED BY THE CONTRACTOR.
GENERAL INFORMATION
Quality Control:  The contractor shall develop and maintain a quality control program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in the Performance Objective.
Quality Assurance: The government will periodically evaluate the contractor s performance in accordance with the Quality Assurance Surveillance Plan.
In the performance of the contract, the Contractor shall take such safety precautions as necessary to protect the lives and health of occupants of the building.
The Contractor shall immediately bring to the attention of the COR any fire and safety deficiencies. The Contractor shall comply with applicable Federal, State and Local safety and fire regulations and codes. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.
An Environmental Protection Agency (EPA) registered neutral germicide such as 3M Neutral Quat Disinfectant Cleaner or equal will be used to clean all patient areas.
Security Requirements: The contractor's employees shall wear visible identification at all times while on the premises. It is the responsibility of the contractor to park in the appropriate designated parking areas. Information on parking is available from the Healthcare for Homeless Veteran s Supervisor or from the COR. The VA will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited inside the clinic building. Possession of weapons is prohibited. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court. Therefore, none of the employees shall have a police record for anything more than traffic or parking violations. All employees are subject to and shall have background investigations before working in the Clinic and are subject to removal based on findings. Completion of these actions shall be documented in a written report to the COR at the date of award and each time a new employee is hired. The COR has the right to have a Contractor s employee removed from the area, if complaints are being received about their work or conduct.  At this VA facility, narcotics will be secured behind a double locked system, therefore personal integrity of the contractor s staff is of the utmost importance.
Damage: Extreme caution shall be exercised to prevent damage to the building and its contents.  Any damage must be reported to the COR immediately for appropriate action.  Any damage caused by the contractor will be repaired and or replaced to the satisfaction of the VA at the contractor s expense.
Damage to the building, its contents or loss of Government property, in excess of $100,000 will require a Report of Survey or Investigative Report by VA Personnel. Appropriate Government personnel will conduct the investigation. The responsible party will be required to replace and/or submit payment for damage or loss.
Special Requirements:  The contractor is required to furnish names addresses and telephone numbers of three companies for whom similar services have been furnished (preferably other Government Agencies of the type defined herein) with their submittal. Contractor is required to submit sufficient evidence of adequate equipment, facilities, and personnel required for this contract.  The Contractor shall have an established business with an office and appropriate staff to accomplish the work specified.
Confidentiality:  Contractor, any and all personnel employed by Contractor, and any other individuals enlisted by Contractor to meet the requirements of this SOW, shall not disclose any information regarding the patients treated at the VA leased sites.  All clinical records, including names of patients, Social Security numbers, and any and all medical, administrative, or demographic information that pertains to the patients treated at the site is strictly confidential.  This information is protected under federal regulations.  All information and records that pertain to the employees of the VA site is also confidential and is protected under law. Contractor and any individuals employed or enlisted by Contractor, may be required to sign Confidentiality Statement as a condition of being allowed to work at the VA site.
Evaluation/Selection Factor:
Lowest Price Technically Acceptable
Solicitation document and incorporated provisions and clauses apply to this acquisition: FAR 52.204-7- Central Contractor Registration; 52.208-9 - Contractor Use of Mandatory Sources of Supply or Services; 52.212-1-Instructions to Offerors Commercial Items;  52.212-3, Offeror Representations and Certifications-Commercial Items;  52.212-4 Contract Terms and Conditions Commercial Items; 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders Commercial Items including subparagraphs:  52.222-26   Equal Opportunity; 52.222-36   Equal Opportunity for Workers with Disabilities; 52.222-37   Employment Reports on Veterans; 52.222-41   Service Contract Labor Standards; 52.222-50   Combating Trafficking in Persons; 52.232-34, Payment by Electronic Funds Transfer-Other Than Central Contractor Registration.
Submitting Quote: Contractor shall submit their quote on company letterhead and shall include base price, option year (if applicable) price and total price; name, address, and telephone number of the offeror; terms of any express warranty; completed copy of 52.212-3 Offerors Representations and Certifications- Commercial Items, and ORCA document. Interested contractors must submit a copy of any relevant certifications and licenses along with their quote.
Quotes must be received February 6, 2017 by 16:00 EST.  All quotes must be submitted by electronic submission in reference to VA248-17-Q-0281 to brian.werner1@va.gov.  Offers received after the exact time specified in the solicitation are considered late and may be considered if the action would not unduly delay the acquisition. All questions regarding this solicitation must be submitted to the Contract Specialist in writing (email is preferred).  Any prospective bidder desiring an explanation or interpretation of the solicitation must request it via e-mail to the Contract Specialist:  Brian Werner (brian.werner1@va.gov) No Later Than: close of business (16:00 ET) on January 31, 2017.
DISCLAIMER AND IMPORTANT NOTES: The government is in no way obligated to do business with or award a contract to any firm or its affiliates, or otherwise pay for the information provided in this solicitation.  This Request for Quote is not considered to be a commitment by the Government to award a contract nor will the Government pay for any information provided; no basis for claim against the Government shall arise as a result of a response to this Request for Quote or use of any information provided. Failure to submit information in sufficient detail may result in considering a company as non-responsive and may influence competition and set-aside decisions. Regardless of the information obtained, the Government reserves the right to consider any arrangement as deemed appropriate for this requirement. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.
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