Framework agreement on operation, management and maintenance, and the development of social security system.
CPR-kontoret | Published October 7, 2014 - Deadline November 4, 2014
72000000, 72222300, 72267100, 72510000, 72610000, 72200000, 72240000, 72600000, 72611000
Background: A small part of the CPR system's data base and application portfolio belongs to the Church Ministry and used for individual registration in Denmark. The primary database is DB2. For example, batch extraction via FTP, browser-based client, a Java-based client, web services (SOAP and the landowners GCTP) and self-generated socket based interface. Offered Services: This tender provides for a framework agreement, which includes the following services: Running. Operating includes hosting, installation, patching, updating, etc.. of the physical and logical servers, networks, network components, operating systems and applications that make up the CPR system and underlying operating infrastructure (such as cabling, physical network security components, cooling, power backup) in two-center operations in two physically separated locations in Denmark. In addition, the operations they performed tasks that are required to enable CPR system functions, including, for example, all regular, scheduled tasks as a batch scheduling and batch processing, fixed administrative routines as backup and logopfølgning, non-periodic tasks such as changing users' accesses to the CPR system , user management, handling input and output, database administration, for example, optimization of indexes, truncation of tables or change your database configuration, management of the DNS, administration of middleware, planning, monitoring all parts of the CPR system, adapting the configuration of network components and safety components such as modification of firewall rules, filters and router tables. Outside normal working hours must Service Desk to receive and resolve incidents directly from users of the social security system. Management and maintenance This means that the supplier must develop a thorough knowledge of the CPR system and to perform tasks such as bug fixes, including emergency fixes that require standing emergency from the supplier, implement preventive security measures, monitoring of security, fault analysis (fault / cause analysis) analysis services, including solution descriptions and price estimation of development, continuous development ('change') including programming, testing and implementation of new versions and releases of the CPR system (deployment), maintenance of batch jobs (development / debugging), the creation of ad hoc extension, updating and maintenance of test material, transmit billing basis to the Civil Administration intended for billing the CPR system users and setting up emergency by appointment. Development