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ECMWF/2015/228: Provision of external audit services to ECMWF for the financial years 2016-2019.

European Centre for Medium-Range Weather Forecasts (ECMWF) | Published October 13, 2015
cpvs
79212000

Procurement for the services of a Supreme Audit Institution providing external audit services (The External Auditor) contracted by ECMWF to fulfil the annual audit of the Financial Statement of Accounts of ECMWF, in accordance with the Convention and the Financial Regulations of ECMWF, the International Standards of Supreme Audit Institutions (ISSAI) published by the International Organisation of Supreme Audit Institutions (INTOSAI) and the International Public Sector Accounting Standards (IPSAS).

Technical testing services

Reading Borough Council | Published February 21, 2017  -  Deadline March 20, 2017
cpvs
71632000

The Contract is for the Electrical testing and urgent minor installation works to all types of domestic properties owned by Reading Borough Council.

The Form of Contract is the JCT Measured Term Contract 2011.The Contract will run for three years with the option to extend by a further 2 years (subject to agreement by both parties).

The total anticipated value for the works ordered using this contract is 110 000 GBP per annum. There is no guarantee of any work and no guarantee of any level of work in any financial year.

The Council is seeking to appoint a Contractor for the Electrical testing and urgent minor installations works to all types of domestic properties owned by Reading Borough Council.

Copernicus CAMS_42 Development of global reactive gases aspects

European Centre for Medium-Range Weather Forecasts (ECMWF) | Published December 9, 2016
Winner
Koninklijk Nederlands Meteorologisch Instituut (Royal Netherlands Meteorological Institute)
cpvs
73000000

This contract is for providing support for and further development of the global production system of CAMS operated by the Global Service Provider, which delivers 3-dimensional distributions of reactive gases in the troposphere and stratosphere through data assimilation and numerical modelling. The contractor will deliver numerical code representing Chemical Mechanisms and the related Removal Process Parameterizations, will develop and test the assimilation of satellite radiance observations in the wavelength range between 0,24 and 2,5 µm, as well as memoranda and reports. The contractor will also provide advice and support for the team developing the global production system at ECMWF.

The Open procedure advertised through notices mentioned under sub-section IV.3.2 had closed with no award of contract. The contract award specified under Section V resulted from a restricted procedure without prior publication undertaken in accordance with ECMWF Financial Regulations.

Copernicus_COP_001 Framework for Agencies to Supply Copernicus Communication Services

European Centre for Medium-Range Weather Forecasts (ECMWF) | Published November 4, 2016
Winner
Tomlinson Designs Limited (TDL London)
cpvs
72000000

Communication Services:

ECMWF has set up a roster of agencies to supply communication services and products for its Copernicus Climate Change Service (C3S) and Copernicus Atmosphere Monitoring Service (CAMS) activities.

The areas of work that will be covered by the framework are broadly as follows:

— Event design and delivery;

— Stakeholder engagement;

— Media and public relations;

— Content development, in both copy and graphic design;

— Marketing and marketing research;

— Specialist digital media solutions and services.

In total, 16 agencies have been accepted to the roster for different service areas as a result of this procurement exercise. It is anticipated that further invitations to tender will be launched for accepting additional agencies onto the framework.

The total financial value of the contract stated in this notice is the maximum budget available for the Framework to which the awarded entities are accepted.

FA1305 — Debt Collection Agencies — Household

Thames Water Utilities Limited | Published November 8, 2016
Winner
Allied International Credit (UK) Limited, Moorcroft Group Plc, 1st Locate (UK) Limited, Advantis Credit Limited, Akinika Debt Recovery Ltd, Arvato Financial Solutions Ltd
cpvs
79940000

Notification of award of the following:

The scope of this OJEU notice is Debt Collection services for Thames Water's household customers.

This tender is split into 3 lots:

Lot 1: Active Accounts, 1st placement.

Lot 2: Active Accounts, 2nd placement.

Lot 3: Final / Closed Accounts — Trace and collect activity.

It will be for the Debt Collection Agencies to decide what activity is carried out for each lot, although for lot 3, the Trace activity is a pre-requisite.

During this contract there will be significant change within the Thames Water customer services area and also within Thames Water. It is possible that some of the processes / steps that will be implemented at contract award may change during the contract period in line with the transformation and the new suppliers may be expected to help Thames Water towards this.

Also, while the initial scope of the future contracts will be Thames Water's household debt, it is possible that the scope will be extended in future to include non-household debt.

Forecast levels (figures are indicative only):

— Lot 1: Approximately 93 000 accounts per annum. Forecast annual total value of debt is 52 000 000 GBP.

— Lot 2: Approximately 76 000 accounts per annum. Forecast annual total value of debt is 50 000 000 GBP.

— Lot 3: Approximately 60 000 accounts per annum. Forecast annual total value of debt is 19 500 000 GBP.

This contract may award all the placements to more than 1 supplier. Thames Water also reserves the right to award the placement to 1 supplier only.

Bidders should note that holding an interim Financial Conduct Authority (FCA) licence will be a key requirement to participate in this tender.

FA1305 — Debt Collection Agencies — Household

Thames Water Utilities Limited | Published March 26, 2016
cpvs
79940000, 79940000, 79940000, 79940000

The scope of this OJEU notice is Debt Collection services for Thames Water's household customers.

This tender is split into three lots:

Lot 1: Active Accounts, 1st placement

Lot 2: Active Accounts, 2nd placement

Lot 3: Final / Closed Accounts — Trace and collect activity

It will be for the Debt Collection Agencies to decide what activity is carried out for each lot, although for lot 3, the Trace activity is a pre-requisite.

During this contract there will be significant change within the Thames Water customer services area and also within Thames Water. It is possible that some of the processes / steps that will be implemented at contract award may change during the contract period in line with the transformation and the new suppliers may be expected to help Thames Water towards this.

Also, while the initial scope of the future contracts will be Thames Water's household debt, it is possible that the scope will be extended in future to include non-household debt.

Forecast levels (figures are indicative only):

— Lot 1: Approximately 93 000 accounts per annum. Forecast annual total value of

debt is 52m GBP

— Lot 2: Approximately 76 000 accounts per annum. Forecast annual total value of debt is 50m GBP

— Lot 3: Approximately 60 000 accounts per annum. Forecast annual total value of debt is 19.5m GBP.

This contract may award all the placements to more than one supplier. Thames Water also reserves the right to award the placement to one supplier only.

Bidders should note that holding an interim Financial Conduct Authority (FCA) licence will be a key requirement to participate in this tender.

C.IP.CDE Common Data Environment (CDE).

Thames Water Utilities Limited | Published January 8, 2015
Winner
Asite Solutions Limited
cpvs
72000000, 72200000, 72212100, 72212300, 72212310, 72212311, 72512000, 72212783

Award of the following for Thames Tideway Tunnel: The Thames Tideway Tunnel (TTT) is a significant infrastructure asset which will be delivered through a regulated Infrastructure Provider (IP). The IP will be a standalone entity with its own licence from Ofwat. The IP itself (including the required equity) will be procured by Thames Water Utilities Limited (TWUL) through a competitive OJEU process. Thames Tideway Tunnel Limited (TTTCo) is a transitional body established by TWUL. At completion of the works the asset will be handed over to TWUL for the maintenance phase. Thames Tideway Tunnel is required to provide a Common Data Environment (CDE) in compliance with the guidelines outlined in PAS1192-2:2013 Clause 9.2, notably for the exchange, coordination, compliance and storage of data. The CDE will be used to exchange a variety of data entities (including drawings, BIM models, setting-out data, correspondence (including NEC3 communications), reports, financial cost data, risk register data, images, and programmes) initially between the Project Managers and Contractors. The package will involve the hosting (if required), design, implementation, maintenance and support of the CDE with relevant skills and resources to fulfil the project's needs. The implementation phase of the project is expected to commence from October 2014 and delivered no later than March 2015, with ongoing support and maintenance until 2023. The contract will be awarded by TWUL with the intention it will be novated to the IP in due course. The Contracting Entity gives no guarantee or warranty that either TWUL or the IP will continue to use this contract in the long term and break clauses will be included in the contract accordingly. Any novation shall be at the IP's discretion. Interested organisations should refer to II.2) (Quantity or scope) and VI.3) (Additional information) and to the PQP for further information on the description of the Services, the Project and the Contract.

Queensbury Academy — Catering Services.

CfBT Schools Trust | Published May 30, 2017
cpvs
55520000

Provision of a fully managed catering services to Queensbury Academy, a secondary school in Dunstable, part of CfBT Schools Trust. II.1.5) Estimated total value Value excluding VAT: 570 000.00 GBP II.1.6) Information about lots This contract is divided into lots: No II.2) Description II.2.3) Place of performance NUTS code: UKH2 II.2.4) Description of the procurement CfBT Schools Trust is a multi-academy trust managing and supporting 16 schools in England. One of our secondary schools, Queensbury Academy, in Dunstable, is looking to contract a new school meal provider for September 2017 in order to improve standards, and decrease costs via increased efficiency. II.2.5) Award criteria Criteria below: Quality criterion: Service quality / Weighting: 25 Quality criterion: Food quality / Weighting: 25 Price / Weighting: 50 II.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months: 36 This contract is subject to renewal: Yes Description of renewals: There will be the optional of a 2 year extension (to a total of 5 years). II.2.9) Information about the limits on the number of candidates to be invited II.2.10) Information about variants Variants will be accepted: No II.2.11) Information about options Options: No II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.2) Economic and financial standing Selection criteria as stated in the procurement documents III.1.3) Technical and professional ability Selection criteria as stated in the procurement documents III.2) Conditions related to the contract III.2.1) Information about a particular profession III.2.2) Contract performance conditions The contractor will be required to develop and improve the catering service. Performance will be monitored on the contractors ability to increase the take-up of school meals by pupils and to generate higher profits. Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Open procedure IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: Yes IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate Date: 07/07/2017 Local time: 12:00 IV.2.4) Languages in which tenders or requests to participate may be submitted EN IV.2.6) Minimum time frame during which the tenderer must maintain the tender Tender must be valid until: 31/01/2018 IV.2.7) Conditions for opening of tenders Date: 10/07/2017 Local time: 12:00 Section VI: Complementary information VI.1) Information about recurrence This is a recurrent procurement: No VI.3) Additional information Note: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at http://www.myTenders.org/Search/Search_Switch.aspx?ID=197113 (MT Ref: 197113). VI.4) Procedures for review VI.4.1) Review body CfBT Schools Trust Highbridge House, 16-18 Duke Street Reading RG1 4RU UK Telephone: +44 1189021099 Internet address(es) URL: http://www.cfbtschoolstrust.com/ VI.5) Date of dispatch of this notice 26/05/2017 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: rstacey@cfbt.com Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 55520000Catering servicesCanteen and catering services Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2017 //

Readybike Cycle Hire Scheme - Early Engagement

READING BOROUGH COUNCIL | Published November 16, 2016
cpvs
34430000

Reading Borough Council is seeking expressions of interest from suppliers that are able to continue delivering the town’s public cycle hire scheme – ReadyBike, under license. ReadyBike, which was launched in June 2014 as part of Reading’s Local Sustainable Transport Fund programme, is made up of 200 bicycles, across 30 docking stations and 355 docking points located at key destinations, including Reading Station, University of Reading, Royal Berkshire Hospital and Thames Valley Business Park. The Contractor will be responsible for the continued operation and maintenance of the scheme utilising the existing cycle hire infrastructure. The Contractor is expected to ensure that the scheme is self-financing through revenue income or alternative funding sources without any financial support from the Council, such as but not limited to scheme sponsorship and advertising. Contractors who believe they are capable of fulfilling these requirements should notify Reading Borough Council of their interest in writing. To register your interest, please provide a brief summary of your organisational experience and a proposal of how you intend to meet the Council’s requirements, including initial thoughts on how to make the scheme financially viable without financial support from the Council. This will be in the form of no more than two sides of A4 and sent no later than 5pm on Friday 16th December 2016 using the In-Tend e-tendering system The Council intends to use the information supplied to assess whether suitable contractors exist to meet the Council’s requirements to provide a self-financing Cycle Hire scheme. If the Council decides there is sufficient interest from contractors it may decide to proceed with a procurement exercise through further advertisement to formally invite tenders. The Council does not commit to enter into a formal procurement exercise at this stage.

1296 Market Operator Integration Wholesale — product license, product installation, configuration, w

Thames Water Utilities Limited | Published January 9, 2016
Winner
AMT-Sybex Ltd
cpvs
48100000, 48516000, 48000000

Notification of Award of the following: Water for Life set out the UK Government's vision for an innovative, resilient water industry that offered non-household customers a choice of supplier. In May 2014, the Water Act 2014 received Royal Assent and put in place the necessary legislative framework to achieve this vision. Open Water is the programme that is coordinating the development of the market rules, framework and systems that are required for an effective non-household retail market. The programme brings together market participants, Defra, Ofwat, Market Operator Services Ltd (MOSL) and other stakeholders to implement that vision, by opening the competitive market for non-household water and sewerage retail services in April 2017. Thames Water Utilities Ltd is committed to deliver capability in accordance with Open Water time frames. The architectural roadmap defines the need for a new Industry Data Exchange (‘IDEX’ or ‘New System’) product to enable managed interaction with the Market Operator. Failure to deliver on these commitments may result in financial penalty and reputational impact on the Purchaser. The current system architecture does not meet the Purchasers Market Operator (MO) interaction objectives. Investment in an IDEX is therefore considered a mandatory enabler to deliver a compliant and efficient solution. Bidders are requested to consider their response for 2 possible scope options — wholesale only, and retail and wholesale. In addition to the product itself, bidders should factor effort to configure the product in the target environment and provide support to a system integrator when integrating the product with other new and existing systems. The Programme expects to deliver capability increase in a series of phases. At a high-level, the Programme envisions at least 3 phases: 1. April 2016 — Completed installation, verification and commissioning of a New System to demonstrate ‘Northbound’ or external technical interaction with the MO. 2. Oct 2016 — Completed production installation, verification and commissioning of a New System demonstrating full operational capability of all defined Market Architecture Plan (MAP) processes, functional, non-functional and business requirements. From Oct 2016 to April 2017 the New System will operate as live, but operate in parallel or shadow operations. 3. April 2017 — full go live and market opening.

1296 Market Operator Integration Wholesale — product license, product installation, configuration, warranty and support.

Thames Water Utilities Limited | Published September 29, 2015  -  Deadline October 9, 2015
cpvs
48100000, 48516000, 48000000

Water for Life set out the UK Government's vision for an innovative, resilient water industry that offered non-household customers a choice of supplier. In May 2014, the Water Act 2014 received Royal Assent and put in place the necessary legislative framework to achieve this vision. Open Water is the programme that is coordinating the development of the market rules, framework and systems that are required for an effective non-household retail market. The programme brings together market participants, Defra, Ofwat, Market Operator Services Ltd (MOSL) and other stakeholders to implement that vision, by opening the competitive market for non-household water and sewerage retail services in April 2017. Thames Water Utilities Ltd is committed to deliver capability in accordance with Open Water time frames. The architectural roadmap defines the need for a new Industry Data Exchange (‘IDEX’ or ‘New System’) product to enable managed interaction with the Market Operator. Failure to deliver on these commitments may result in financial penalty and reputational impact on the Purchaser. The current system architecture does not meet the Purchasers Market Operator (MO) interaction objectives. Investment in an IDEX is therefore considered a mandatory enabler to deliver a compliant and efficient solution. Bidders are requested to consider their response for 2 possible scope options — Wholesale only, and Retail and Wholesale. In addition to the product itself, bidders should factor effort to configure the product in the target environment and provide support to a system integrator when integrating the product with other new and existing systems, The Programme expects to deliver capability increase in a series of phases. At a high-level, the Programme envisions at least 3 phases: 1. April 2016 — Completed installation, verification and commissioning of a New System to demonstrate ‘Northbound’ or external technical interaction with the MO. 2. Oct 2016 — Completed production installation, verification and commissioning of a New System demonstrating full operational capability of all defined Market Architecture Plan (MAP) processes, functional, non-functional and business requirements. From Oct 2016 to April 2017 the New System will operate as live, but operate in parallel or shadow operations. 3. April 2017 — full go live and market opening.

1296 Market Operator Integration Wholesale — product license, product installation, configuration, w

Thames Water Utilities Limited | Published September 29, 2015  -  Deadline October 9, 2015
cpvs
48100000, 48516000, 48000000, 48100000, 48516000, 48000000, 48100000, 48516000, 48000000

Water for Life set out the UK Government's vision for an innovative, resilient water industry that offered non-household customers a choice of supplier. In May 2014, the Water Act 2014 received Royal Assent and put in place the necessary legislative framework to achieve this vision. Open Water is the programme that is coordinating the development of the market rules, framework and systems that are required for an effective non-household retail market. The programme brings together market participants, Defra, Ofwat, Market Operator Services Ltd (MOSL) and other stakeholders to implement that vision, by opening the competitive market for non-household water and sewerage retail services in April 2017. Thames Water Utilities Ltd is committed to deliver capability in accordance with Open Water time frames. The architectural roadmap defines the need for a new Industry Data Exchange (‘IDEX’ or ‘New System’) product to enable managed interaction with the Market Operator. Failure to deliver on these commitments may result in financial penalty and reputational impact on the Purchaser. The current system architecture does not meet the Purchasers Market Operator (MO) interaction objectives. Investment in an IDEX is therefore considered a mandatory enabler to deliver a compliant and efficient solution. Bidders are requested to consider their response for 2 possible scope options — Wholesale only, and Retail and Wholesale. In addition to the product itself, bidders should factor effort to configure the product in the target environment and provide support to a system integrator when integrating the product with other new and existing systems, The Programme expects to deliver capability increase in a series of phases. At a high-level, the Programme envisions at least 3 phases: 1. April 2016 — Completed installation, verification and commissioning of a New System to demonstrate ‘Northbound’ or external technical interaction with the MO. 2. Oct 2016 — Completed production installation, verification and commissioning of a New System demonstrating full operational capability of all defined Market Architecture Plan (MAP) processes, functional, non-functional and business requirements. From Oct 2016 to April 2017 the New System will operate as live, but operate in parallel or shadow operations. 3. April 2017 — full go live and market opening.

Social work services without accommodation

Reading Borough Council | Published April 29, 2017  -  Deadline May 30, 2017
cpvs
85312000

The successful bidder will be offering services to domestic abuse victims, survivors, their families, perpetrators of domestic abuse and services that work with these client groups. All the services will be community based and will compliment refuge provision provided under a separate contract.

This service will be offering services to those experiencing domestic abuse, their families, perpetrators of domestic abuse and services that work with these client groups. All the services will be community based.

The Council currently has three separate contracts for the provision of domestic abuse services in the town for refuge, family support services, training for GPs plus a grant allocation for outreach support/drop-in. However moving forward it has been agreed that budgets across all service areas will be pooled to enable a holistic commissioning approach and joint re-tender for domestic abuse services.

In light of the Council's financial situation the budget for the procurement of domestic abuse services has been reviewed and options for future commissioning within a reduced budget in this area have been agreed. In line with the Community Safety Partnership's Domestic Abuse Strategy 2015-18 and benchmarking data comparing levels of provision in Reading with other areas, it is proposed that there will be a shift in focus and funding away from support within refuges and towards non-accommodation-based preventative and outreach support.

Two new contracts will be procured for all domestic abuse services with start dates of the 1.10.2017, one to provide support in Reading based refuges (conducted as a separate procurement), and one to provide all non-accommodation based support for people perpetrating or experiencing domestic abuse. This tender relates to the non-accommodation based support contract.

The successful bidder will be offering services to domestic abuse victims, survivors, their families, perpetrators of domestic abuse and services that work with these client groups. All the services will be community based and will compliment refuge provision provided under a separate contract.

This service will be offering services to those experiencing domestic abuse, their families, perpetrators of domestic abuse and services that work with these client groups. All the services will be community based.

Fund management.

Thames Water Utilities Limited | Published June 22, 2017
cpvs
66161000

TWUL are seeking to award a Framework Agreement for the administration of the Customer Assistance Fund and Trust Fund for our vulnerable customers. Lot one covers the administration of the Customer Assistance Fund which assesses eligibility for customer debt reduction and social tariffs. Lot two covers the administration of the Customer Assistance Fund as well as the administration of the Trust Fund. The Trust Fund is an independent charity which provides further support to extremely vulnerable customers and debt organisations. The administration role for the Trust Fund consists of managing the board of trustees, assessing applications and proposing appropriate actions. The duration of the Framework Agreement length will be an initial three years with the option for TWUL to extend annually to a maximum of eight years. II.1.5) Estimated total value Value excluding VAT: 4 428 400.00 GBP II.1.6) Information about lots This contract is divided into lots: Yes Tenders may be submitted for all lots The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Lots 1 & Lot 2. II.2) Description Lot No: 1 II.2.1) Title Customer Assistance Fund Administration Only II.2.2) Additional CPV code(s) 66161000 II.2.3) Place of performance NUTS code: UKI UKJ II.2.4) Description of the procurement The scope of this procurement is the administration of the Customer Assistance Fund. This will include the assessment of customers arrears and making recommendations to potentially reduce or clear these arrears. II.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents II.2.6) Estimated value Value excluding VAT: 3 714 488.00 GBP II.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months: 96 This contract is subject to renewal: Yes Description of renewals: Any agreement awarded would be for an initial duration of 3 years, with options to extend annually up to a maximum of 8 years. II.2.9) Information about the limits on the number of candidates to be invited Envisaged minimum number: 3 Envisaged maximum number: 10 II.2.10) Information about variants Variants will be accepted: Yes II.2.11) Information about options Options: Yes Description of options: Contract term will be 3 years with an option to annually extend up to a maximum of 8 years. II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Lot No: 2 II.2.1) Title Customer Assistance Fund and Thames Water Trust Fund Administration II.2.2) Additional CPV code(s) 66161000 II.2.3) Place of performance NUTS code: UKI UKJ II.2.4) Description of the procurement The scope of this procurement includes the administration of the Customer Assistance Fund. This will include the assessment of customer's arrears and making recommendations to potentially reduce or clear these arrears. Trust Fund administration covers the administration of the board of trustees, assessment of both organisational applications and individual vulnerable customer applications and proposals for appropriate recommendations, which may include the supply and delivery of white goods. II.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents II.2.6) Estimated value Value excluding VAT: 4 428 400.00 GBP II.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months: 96 This contract is subject to renewal: Yes Description of renewals: Any agreement awarded would be for an initial duration of 3 years, with options to extend annually up to a maximum of 8 years. II.2.9) Information about the limits on the number of candidates to be invited Envisaged minimum number: 3 Envisaged maximum number: 5 II.2.10) Information about variants Variants will be accepted: Yes II.2.11) Information about options Options: Yes Description of options: Contract term will be 3 years with an option to annually extend up to a maximum of 8 years. II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.2) Economic and financial standing Selection criteria as stated in the procurement documents III.1.3) Technical and professional ability Selection criteria as stated in the procurement documents III.1.4) Objective rules and criteria for participation As detailed in the PQQ Documentation. III.1.6) Deposits and guarantees required: Bonds and -or parent company guarantees of performance and financial standing may be required. III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Specified in the Invitation to Negotiate. III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Consortia may be required to form a legal entity prior to award. III.2) Conditions related to the contract III.2.1) Information about a particular profession Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Negotiated with call for competition IV.1.3) Information about a framework agreement or a dynamic purchasing system The procurement involves the establishment of a framework agreement with several operators. Envisaged maximum number of participants to the framework agreement: 6 IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: No IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate Date: 04/07/2017 Local time: 12:00 IV.2.4) Languages in which tenders or requests to participate may be submitted EN IV.2.6) Minimum time frame during which the tenderer must maintain the tender Duration in months: 9 (from the date stated for receipt of tender) Section VI: Complementary information VI.1) Information about recurrence This is a recurrent procurement: Yes Estimated timing for further notices to be published: Between 3 & 8 years. VI.2) Information about electronic workflows Electronic ordering will be used Electronic invoicing will be accepted Electronic payment will be used VI.3) Additional information All suppliers who wish to respond to this notice must request a pre-qualification questionnaire (PQQ) by using the link in Section I.3 of this notice, i.e https://www.thameswater.co.uk/procurement VI.4) Procedures for review VI.4.1) Review body Thames Water Utilities Limited Reading UK VI.4.3) Review procedure Precise information on deadline(s) for review procedures: Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). VI.5) Date of dispatch of this notice 19/06/2017 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: procurement.support.centre@thameswater.co.uk Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 66161000Trust servicesTrust and custody services Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2017 //

Legal Services.

Thames Water Utilities Limited | Published June 3, 2017
cpvs
79100000

Thames Water Utilities Limited (TWUL) is seeking to procure a replacement for its current managed legal services arrangement, which is a fixed fee outsourced solution for the majority of TWUL's legal services requirements. TWUL seeks to procure a fixed-fee, outsourced arrangement for the majority of its legal services requirements which will be known as the managed legal service (the Managed Legal Service) and form Lot 1. In addition, TWUL seeks to procure a legal services panel (the Legal Services Panel) using a framework agreement for high-visibility, substantial and complex work and the Legal Services Panel shall form Lot 2. II.1.5) Estimated total value Value excluding VAT: 48 000 000.00 GBP II.1.6) Information about lots This contract is divided into lots: Yes Tenders may be submitted for all lots The contracting authority reserves the right to award contracts combining the following lots or groups of lots: Both Lots. II.2) Description Lot No: 1 II.2.1) Title Managed Legal Service II.2.2) Additional CPV code(s) 79100000 79111000 II.2.3) Place of performance NUTS code: UKI UKJ Main site or place of performance: Reading, UK. II.2.4) Description of the procurement The Managed Legal Service (Lot 1) will cover the majority of TWUL's legal service requirements including: Commercial Contracts (including ad hoc insurance advice); Competition; Construction; Corporate; Corporate Crime; Data Protection and Information; Disputes (including litigation); Employment (including right to work status); Energy; Energy and Natural Resources: Water; Environment; Fraud; Health and Safety; Information Technology; Infrastructure; Insurance; Intellectual Property; Outsourcing; Pensions; Planning; Procurement; Projects; Public Law; Real Estate; Real Estate: Finance; Regulatory; Restructuring / Insolvency; Tax; Utilities; and Water. The Managed Legal Service will include the retention of the on-site team based in Reading. Legal services for Lot 2 will cover the same specialisms required for Lot 1 (as identified above). The services themselves include the following: 1. Formal regulatory investigations; specifically, legal services required in relation to formal regulatory investigations against any company within the Thames Water or Kemble Groups where enforcement action is expressly stated in writing as being anticipated or contemplated by Ofwat, the CMA and/or the European Commission as the enforcement authorities. 2. Class actions; specifically, group, or class actions or litigation against TWUL where the total number of claimants (individual or company) forming the ‘group’ exceeds 30 at the outset. 3. Appeals from the High Court; specifically, legal services required to either bring or defend an appeal from the High Court. 4. Disposals, Mergers and Acquisitions (with the exception of any land or property transaction); specifically, the sale/disposal, merger or acquisition of all or part of a company and/or business by or within the Thames Group or Kemble Group. 5. Other business activities; specifically, any legal services required to support activities of any company other than those companies within the Thames Group or within the Kemble Group in respect of the Kemble Services (as defined in the contract documentation). 6. Major Projects; specifically, work which goes beyond ‘business as usual’ due to the size, complexity or significance of the work. For the avoidance of doubt, this procurement expressly excludes legal services in relation to Price Review, Thames Tideway Tunnel and finance related legal services for the benefit of Thames' Treasury function. II.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents II.2.6) Estimated value Value excluding VAT: 40 000 000.00 GBP II.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months: 96 This contract is subject to renewal: Yes Description of renewals: TWUL envisages that the contract for Lot 1 will be awarded for an initial term of 5 years with options to extend for up to 3 years, giving a maximum duration of 8 years. II.2.9) Information about the limits on the number of candidates to be invited Envisaged number of candidates: 5 Objective criteria for choosing the limited number of candidates: Compliance with minimum expected requirements, financial and economic standing, technical and professional ability, technical and professional competence. II.2.10) Information about variants Variants will be accepted: No II.2.11) Information about options Options: Yes Description of options: TWUL envisages that the Lot 1 contract will be awarded for an initial term of 5 years with options to extend for up to 3 years, giving a maximum duration of 8 years. II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No II.2.14) Additional information See Section VI.3. Lot No: 2 II.2.1) Title Legal Services Panel II.2.2) Additional CPV code(s) 79100000 79111000 II.2.3) Place of performance NUTS code: UKI UKJ Main site or place of performance: Reading, UK. II.2.4) Description of the procurement The specialisms required for Lot 2 are as set out in section II.2.4 above. The legal services to be provided under Lot 2 include: 1. Formal regulatory investigations; specifically, legal services required in relation to formal regulatory investigations against the Thames Water or Kemble Groups where enforcement action is expressly stated in writing as being anticipated or contemplated by Ofwat, the CMA and/or the European Commission as the enforcement authorities. 2. Class actions; specifically, group, or class actions or litigation against Thames where the total number of claimants (individual or company) forming the ‘group’ exceeds 30 at the outset. 3. Appeals from the High Court; specifically, legal services required to either bring or defend an appeal from the High Court. 4. Disposals, Mergers and Acquisitions (with the exception of any land or property transaction); specifically, the sale/disposal, merger or acquisition of all or part of a company and/or business by or within the Thames Group or Kemble Group. 5. Other business activities; specifically, any legal services required to support activities of any company other than those companies within the Thames Group or within the Kemble Group in respect of the Kemble Services (as defined in the contract documentation). 6. Major Projects; specifically, work which goes beyond ‘business as usual’ due to the size, complexity or significance of the work. For the avoidance of doubt, this procurement expressly excludes legal services in relation to Price Review, Thames Tideway Tunnel and finance related legal services for the benefit of Thames' Treasury function. II.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents II.2.6) Estimated value Value excluding VAT: 8 000 000.00 GBP II.2.7) Duration of the contract, framework agreement or dynamic purchasing system Duration in months: 96 This contract is subject to renewal: Yes Description of renewals: TWUL envisages that the contract for Lot 2 will be awarded for an initial term of 5 years with options to extend for up to 3 years, giving a maximum duration of 8 years. II.2.9) Information about the limits on the number of candidates to be invited Envisaged number of candidates: 10 Objective criteria for choosing the limited number of candidates: Compliance with minimum expected requirements, financial and economic standing, technical and professional ability, technical and professional competence. II.2.10) Information about variants Variants will be accepted: No II.2.11) Information about options Options: Yes Description of options: TWUL envisages that the Lot 1 contract will be awarded for an initial term of 5 years with options to extend for up to 3 years, giving a maximum duration of 8 years. II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No II.2.14) Additional information See Section VI.3. Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers List and brief description of conditions: Legal service providers must be authorised and regulated by the Solicitors Regulation Authority (SRA). III.1.2) Economic and financial standing Selection criteria as stated in the procurement documents III.1.3) Technical and professional ability Selection criteria as stated in the procurement documents III.1.4) Objective rules and criteria for participation As detailed in the PQQ Documentation. III.1.6) Deposits and guarantees required: Parent company guarantees of performance and financial standing may be required. III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Specified in the Invitation to Negotiate. III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Consortia may be required to form a legal entity prior to award. III.2) Conditions related to the contract III.2.1) Information about a particular profession Execution of the service is reserved to a particular profession Reference to the relevant law, regulation or administrative provision: Legal service providers must be authorised and regulated by the Solicitors Regulation Authority (SRA). III.2.2) Contract performance conditions The delivery of any of the Lot 1 legal services by the on-site team must continue to be delivered in Reading. III.2.3) Information about staff responsible for the performance of the contract Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Negotiated with call for competition IV.1.3) Information about a framework agreement or a dynamic purchasing system The procurement involves the establishment of a framework agreement with several operators. Envisaged maximum number of participants to the framework agreement: 5 IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: No IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate Date: 06/07/2017 Local time: 12:00 IV.2.4) Languages in which tenders or requests to participate may be submitted EN IV.2.6) Minimum time frame during which the tenderer must maintain the tender Duration in months: 9 (from the date stated for receipt of tender) Section VI: Complementary information VI.1) Information about recurrence This is a recurrent procurement: No VI.2) Information about electronic workflows Electronic ordering will be used Electronic invoicing will be accepted Electronic payment will be used VI.3) Additional information All suppliers who wish to respond to this notice must request a pre-qualification questionnaire (PQQ) by using the link in Section I.3 of this notice, i.e https://www.thameswater.co.uk/welcome Lot 1 — Key objectives to be achieved by TWUL through the procurement of the Managed Legal Service are as follows: the provision of high quality legal advice, cost-certainty, retaining the proximity of the current on-site team, the efficient day to day management of the delivery of legal services, a collaborative partner, a sustainable, long-term solution, efficiency and innovation in the delivery of legal services, continuous improvement, appropriate and efficient allocation of work, customer satisfaction, development and training of the on-site staff, state-of-the art IT and management information, an online instruction portal and a strong cultural fit with TWUL. Lot 2 — Key objectives to be achieved by TWUL through the procurement of the Legal Services Panel are: the provision of high quality legal advice; to provide choice and flexibility for legal matters which have high visibility are substantial and complex; to achieve value for money and cost certainty; to enable flexibility of appointment, either by direct award or through mini-competition of work between panel members on a matter-by-matter basis; collaborative partners; efficiency and innovation in the delivery of legal services; customer satisfaction; state-of-the art IT and management information; and a strong cultural fit with TWUL. Section III.2.3 — Key staff responsible for the delivery of the legal services must be suitably qualified and identified in the contract documents. VI.4) Procedures for review VI.4.1) Review body High Court Royal Courts of Justice, Strand London WC2A 2LL UK Telephone: +44 20794760000 VI.4.3) Review procedure Precise information on deadline(s) for review procedures: Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). VI.5) Date of dispatch of this notice 02/06/2017 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: procurement.support.centre@thameswater.co.uk Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 79111000Legal advisory servicesLegal advisory and representation services 79100000Legal servicesBusiness services: law, marketing, consulting, recruitment, printing and security Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2017 //

FA1300 Professional Services

Thames Water Utilities Limited | Published October 8, 2016
Winner
Jacobs UK Limited, Atkins Limited, Arcadis Consulting (UK) Limited, Mott MacDonald, Ricardo-AEA Limited, AECOM limited, Black & Veatch Limited, MWH UK Limited, Ian Skinner Consulting Limited
cpvs
71311000, 71312000, 71313000, 90713000, 71324000, 71322100, 79400000, 79410000

Award of the following for Lots 1 to 4:

Thames Water Utilities Limited (TWUL), by this Notice, is setting up a new qualification system (which is referred to below as the ‘Register’), being a new Register (FA1300) for Professional Services which has been split into Lots as listed below. This replaces the current qualification system (reference 2015/S 108-197093)but only in respect of Lots no 19, 22, 27. Anyone qualified on that qualification system or any other qualification system is required to reapply for qualification under this new qualification system if they wish to be considered for framework agreements or contracts in relation to the Lots listed below.

The total spend on Professional Services listed against each Lot has been estimated over the remainder of AMP6. AMP6 is the current Asset Management Plan underway within the water sector in England and Wales and runs from 1.4.2015 to 31.3.2020. The exact proportion of spend that will be sourced via this Register is currently unknown.

Applications are invited for any or all of the following lots. Core scope includes, but is not limited to the services described under each lot:

Lot 1 — Engineering Consultancy (3 000 000 — 5 000 000 GBP): Scope of work will vary from project to project,and may include any or all of the initial investigation/study, feasibility studies, preliminary design, detailed design, construction phase design support, planning/cost/project management, commissioning and post construction phases across various disciplines including, but not limited to, civil, mechanical and electrical engineering, control & instrumentation design, process design, architecture building, structural engineering,building services, site surveys/geotechnical investigations, hydrological, hydrogeological & water resource services, reservoir services, waste-water and clean water network and process modelling and the like;

Lot 2 — Commercial Consultancy (3 000 000 — 5 000 000 GBP): Scope of work will vary from project to project,and may include any or all of the commercial strategy development/review, Quantity Surveying Services which cover initial cost studies, cost estimating, detailed estimating, cost and planning, agreement of final accounts and valuations. Services required may also include planning and project management resource, cost auditing,procurement services and the like;

Lot 3 — Environmental Consultancy (5 000 000 — 7 000 000 GBP): Scope of environmental consulting work will vary from project to project and may include any or all of odour impact assessments, environmental impact assessments, ecological surveys, flow monitoring, groundwater level measurement, water quality sampling and analysis, drought planning, planning/project management resource and the like;

Lot 4 — Dispute Resolution (5 000 000 — 10 000 000 GBP): Provision of commercial and/or contractual management and review of contracts and support and assistance to TWUL in relation to contractor/ supplierclaims and contractual and/or commercial disputes. This will include preparation of mitigation strategies, front line analysis, contract management, preparation for adjudication, arbitration, expert determination or court proceedings and assisting in the negotiation and settlement of contractual and/or commercial disputes and the like, working alongside TWUL's business and in conjunction with TWUL's external legal advisers and/or other third party consultants.

Lot 5 — Business Consultancy (20 000 000 — 30 000 000 GBP): Provision of management and business consulting, strategy consulting, transformation, cultural change, audit and assurance, financial services and the like (Please note the scope of FA1264 Technology and Transformation Alliance (2015/S 187-340119) may include an element of business consultancy). Lot 5 will be subdivided into the following sub-lots:

— Strategy Definition and Business Process Re-engineering.

— Business Transformation and Business Change.

— Project and Programme Management.

— Technical Advisory and Assurance.

— Strategy.

and applicants to Lot 5 will be assessed for qualification to Lot 5 as a single lot and also assessed on whether they also qualify to be entered onto any or all sub-lots based on their level of experience relevant to that sub-lot. An applicant may qualify to Lot 5 with a sufficient breadth of experience across the Lot, but may not have sufficient experience in any one area to qualify into any sub-lot. An applicant with sufficient experience to qualify within a sub-lot, will automatically quality into Lot 5 as a whole. In using the Register to procure services falling with a particular sub-lot or sub-lots, Thames Water may use for its initial selection of candidates to tender or negotiate either (1) those qualified onto the relevant sub-lot(s) or (2) those qualified onto Lot 5 as a whole.

Thames Water requires a minimum latest annual Professional Services-related financial turnover of:

— GBP 20 000 000 for qualification into Lots 1 and 2;

— GBP 2 000 000 for qualification into Lots 3 and 4;

— GBP 20 000 000 for qualification into Lot 5

In addition to the turnover criteria set out above, applicants will also be assessed on other criteria against their responses set out in the Pre-Qualification Questionnaire (PQQ).

Successful applicants will become part of the Thames Water Professional Services Register. Being on this Register does not give the supplier any guarantee of work, but may enable the supplier to bid for framework agreements, and contracts for individual projects, to be set up through the Register from time to time. Framework agreements set up from this Register may be available for use by Thames Water's Alliances partners or others authorised by Thames Water.

The Register has no set expiry date.

To be considered for the first phase of awards from this Register, a PQQ to apply for acceptance on the Register(as referred to below) requires completion by 12:00, 14.12.2015.

First phase of Framework Agreement competition for Lots 1 — 4 under this Register will commence in January 2016.

These Framework Agreements will cover the remainder of AMP6 and will have the potential to extend the arrangements to the AMP7 and AMP8 periods respectively.

FA1300 Professional Services.

Thames Water Utilities Limited | Published November 25, 2015
cpvs
71311000, 71312000, 71313000, 90713000, 71324000, 71322100, 79400000, 79410000

Thames Water Utilities Limited (TWUL), by this Notice, is setting up a new qualification system (which is referred to below as the ‘Register’), being a new Register (FA1300) for Professional Services which has been split into Lots as listed below. This replaces the current qualification system (reference 2015/S 108-197093) but only in respect of Lots no 19, 22, 27. Anyone qualified on that qualification system or any other qualification system is required to reapply for qualification under this new qualification system if they wish to be considered for framework agreements or contracts in relation to the Lots listed below. The total spend on Professional Services listed against each Lot has been estimated over the remainder of AMP6. AMP6 is the current Asset Management Plan underway within the water sector in England and Wales and runs from 1.4.2015 to 31.3.2020. The exact proportion of spend that will be sourced via this Register is currently unknown. Applications are invited for any or all of the following lots. Core scope includes, but is not limited to the services described under each lot: Lot 1 — Engineering Consultancy (3 000 000 – 5 000 000 GBP): Scope of work will vary from project to project, and may include any or all of the initial investigation/study, feasibility studies, preliminary design, detailed design, construction phase design support, planning/cost/project management, commissioning and post construction phases across various disciplines including, but not limited to, civil, mechanical and electrical engineering, control & instrumentation design, process design, architecture building, structural engineering, building services, site surveys/geotechnical investigations, hydrological, hydrogeological & water resource services, reservoir services, wastewater and clean water network and process modelling and the like; Lot 2 — Commercial Consultancy (3 000 000 – 5 000 000 GBP): Scope of work will vary from project to project, and may include any or all of the commercial strategy development/review, Quantity Surveying Services which cover initial cost studies, cost estimating, detailed estimating, cost and planning, agreement of final accounts and valuations. Services required may also include planning and project management resource, cost auditing, procurement services and the like; Lot 3 — Environmental Consultancy (5 000 000 – 7 000 000 GBP): Scope of environmental consulting work will vary from project to project and may include any or all of odour impact assessments, environmental impact assessments, ecological surveys, flow monitoring, groundwater level measurement, water quality sampling and analysis, drought planning, planning/project management resource and the like; Lot 4 — Dispute Resolution (5 000 000 – 10 000 000 GBP): Provision of commercial and/or contractual management and review of contracts and support and assistance to TWUL in relation to contractor/ supplier claims and contractual and/or commercial disputes. This will include preparation of mitigation strategies, front line analysis, contract management, preparation for adjudication, arbitration, expert determination or court proceedings and assisting in the negotiation and settlement of contractual and/or commercial disputes and the like, working alongside TWUL's business and in conjunction with TWUL's external legal advisers and/or other third party consultants. Lot 5 — Business Consultancy (20 000 000 – 30 000 000 GBP): Provision of management and business consulting, strategy consulting, transformation, cultural change, audit and assurance, financial services and the like (Please note the scope of FA1264 Technology and Transformation Alliance (2015/S 187-340119) may include an element of business consultancy). Lot 5 will be subdivided into the following sub-lots: — Strategy Definition & Business Process Re-engineering. — Business Transformation & Business Change.

FA1225 IS Applications Development and System Integration (Lot 1).

Thames Water Utilities Limited | Published August 19, 2015
Winner
CGI IT UK Ltd, Accenture (UK) Ltd, CapGemini UK PLC, Wipro Ltd, Tech Mahindra LTD, TATA Consultancy Services LTD, Deloitte MCS LTD
cpvs
72000000, 72590000, 72262000, 72212100, 72212517, 72212445

This OJEU notice covers 2 separate Lots which will be assessed separately: 1. Lot 1 — The establishment of a framework agreement for application development and system integration work. 2. Lot 2 — The selection of a system integrator for the customer relationship management and billing tool being implemented for TW's retail, non-household business. Lot 1 — Suppliers will implement new business applications and associated processes undertake major changes to current and legacy applications and deliver associated infrastructure solutions over the next 2 to 5 years. The total spend going through the framework has been estimated at over 200 000 000 GBP over 5 years with projects ranging in value from 500 000 GBP to 75 000 000 GBP. The work will include all facets of IS project delivery, system integration and associated services for new or legacy systems including but not limited to: — Service strategy, IT strategy, technical advice and planning, — Enterprise architecture planning, — Process improvement and design, — Feasibility analysis and blueprinting, — Requirements analysis, — Solution design, — Service design, — Application development, — Testing strategy and test planning, — Data quality improvement and migration for service transition, — Data management and information management, — Information security management, — IT asset management, — Programme and project management, — Quality control, quality assurance and quality management, — Design assurance, — System integration, — Service validation and testing, — Business continuity management and IT disaster recovery management, — Transition into ‘Business-as-usual’ operations (and potentially application support and service hosting). Suppliers securing framework agreements would become part of the Thames Water IS Development Pool. This does not give the supplier any guarantee of work, but will enable the supplier to bid for individual projects of work over the forthcoming 2 to 5 years. The majority of individual projects will be sourced under this framework via competitive tendering. Thames Water will evaluate responses and issue an ITN to vendors successful in qualifying. Thames Water requires a financial annual turnover of 125 000 000 GBP for qualification (pass/fail question). Thames Water is also issuing a separate Notice that will allow prospective bidders to be elected on to a register from which additional IS development work may be sourced. Such works are expected to be smaller or more niche pieces of IS development work. The QSN Notice for this register will be published within 10 days of this OJEU Notice. Lot 2 — TW retail non-household requires integration of a new CRM and billing system(s) to enable the billing and relationship management for business customers receiving water and waste water services. TW are seeking the integration of system(s) to deliver the following core capabilities for our retail business: — Prospect to sale, contract capture and account management, — Pricing and development of products and services, — Bill issue, ready to cash, collections (accounts receivable) and payment management — Debt and credit management incorporated into a billing system, — Core customer interactions — inbound/outbound contact (queries, complaints, issue resolution) and customer data management, — e-Functionalities (e.g. eOrders, eBilling, webapps capabilities, etc.), — Managing initiation of non-primary offerings: trade effluent and other value add products and services, — Reporting, analytics and consumption/benchmarking analysis, — Interfacing with internal corporate systems, — Interfacing and reconciling with market operator, — Purchasing of wholesale services and reconciliation of wholesale and retail charges, — Interfacing with external market registration systems and other 3rd parties. The level of integration to the existing estate will be decided later in the procurement process. Context: From 1.4.2017, non-household customers in England will have the ability to choose their water supplier and sewerage services provider. TW non-household retail and wholesale business functions will therefore be participants in the new competitive non-household water market each with their own set of market obligations and commercial requirements. In order to be compliant with this market and to provide effective services for its customers, TW are seeking to implement new system solutions including Customer Relationship Management and Billing (CRB) capabilities for their non-household retail business functions and for their wholesale water and waste business functions. It is anticipated that the system(s) will be required to calculate and bill charges for at least 250 000 customers (across at least 340 000 sites) and their associated measurement/usage data for a number of products and services. The system needs to be flexible to meet the changing requirements of the market and scalable to support increases in customer volumes, in-line with business retail market in the UK. Please note that Lot 2 is to select a CRM and billing system integrator and not the tool, which is being selected under a separate OJEU process (Ref: 2014/S 099-173726) which is now closed.

FA1264 Technology and Transformation Alliance.

Thames Water Utilities Limited | Published September 26, 2015  -  Deadline October 20, 2015
cpvs
72222300, 42961200, 72227000, 64200000, 32441200, 71314300, 79000000, 79400000, 79412000, 79414000, 79418000, 79512000, 79993000, 50111000

Thames Water Utilities Limited (Thames Water) is looking to procure 1 service provider to work with Thames Water to form a Technology and Transformation Alliance in order to deliver the core Information Technology/Operational Technology (IT/OT) requirements for the remainder of AMP6 across its entire business. AMP6 is the current Asset Management Plan underway within the water sector in England and Wales and runs from 1.4.2015 to 31.3.2020. The service provider will work with Thames Water to deliver a step change in delivery of all scope whilst also focusing on proactive longer-term innovation and transformation. There will be the potential to (a) extend the arrangements to the AMP7 and AMP8 periods respectively, and (b) bring in 1 or more other items of potential future scope (see below) by agreement at any point in the contract. The final contract(s) (or parts thereof) will be capable of transfer by Thames Water to any member(s) of the Group on a group re-structuring. It is currently envisaged that the scope of the contract may include, but not be limited to, activities associated with the following, to provide either a partial or full and complete end-to-end service: 1, more, or all elements of Technology (IT/OT) project delivery, development, support, maintenance, system integration, hosting and other IT services for new or legacy software, systems, processes, infrastructure, and other assets and the like, including but not limited to: — Service strategy, IT/OT strategy, technical advice and planning; — Enterprise architecture planning; — Process improvement and design; — Feasibility analysis and blueprinting; — Requirements analysis; — Solution design; — Service design; — Application development; — Testing strategy, test planning and testing; — Data quality improvement and migration for service transition; — Data management and information management; — Data warehousing and analytical reporting; — Information security management; — IT/OT asset management; — IT/OT integration; — Information management and analytics; — Programme and project management; — Quality control, quality assurance and quality management; — Design assurance; — System integration; — Service validation and testing; — Business continuity management and IT/OT disaster recovery management; — Transition into ‘business-as-usual’ operations (including application support and service hosting); — Benefits analysis and measurement; — Application support; — Supervisory control and data acquisition (SCADA) design, implementation and management; — Control/automation assets e.g. programmable logic controllers, remote telemetry units; — Instrumentation installation and integration with SCADA systems; — Other operational control and automation systems design, implementation and management; — OT domain management, service provision and networks. The above requirements may be needed across core service areas including but not limited to: — Asset infrastructure management and planning; — Asset and network operations management (e.g. integration of Information Technology and Operational Technology); — Customer experience management (e.g. marketing, selling, serving and satisfaction); — End-user computing; — Finance management; — Geospatial referencing services; — Integrated analytics and insight for customers, assets and operations; — People management (e.g. employee and manager self-service; talent development); — Revenue management (e.g. billing, payments, credit and collections); — Supply chain management and planning (e.g. purchase-to-pay value chain); — Unified communications and collaboration (e.g. customer interaction channels); — Work enactment and work management; The services required under the contract(s) are split across 2 areas: Core Scope and Potential Future Scope. Core Scope. The core scope includes, but is not limited to the following: A. Service Integration: Provision of service design, service transition, service operation, cross-tower integration and continual service improvement. B. Service Desk: Provision of incident management, problem management, user contact management, and request fulfilment. C. Hosting: Provision of the fully maintained operational premises, the storage and processing capacity, the management and maintenance of the hardware, the build and provision of the operating environment to support the hosted applications and any required appliances plus including the provision or brokering of new potential services such as ‘cloud’ based applications and/or services and/or infrastructure (e.g. software as a service, platform as a service, infrastructure as a service). D. Network: Provision of IT networks services for voice and data connectivity, fixed and mobile. This includes local area networks and associated equipment within offices, wide area networks and connectivity between offices, sites, data centre environments, SCADA/telemetry, and associated assets. E. End-User-Computing: Provision of administrative office EUC, hardware support, EUC infrastructure applications (e.g. operating systems, anti-virus), application access methods, device management, distribution and management of applications supporting the workplace (e.g. productivity applications). F. Applications Management: Provision of 2nd and 3rd line support, patching (of applications), minor enhancements and configuration management. G. Applications Development: Provision of software development services for new developments and major enhancements. H. SCADA: Supervisory Control and Data Acquisition design, implementation and management. I. Instrumentation installation and integration with SCADA systems. J. Projects and Programmes including Intelligence Hub (a programme of IT and OT projects focusing on analytics and performance) and CRMB (customer relationship management and billing systems). And other IT/OT software, systems, support, processes, infrastructure, product development, change management and other assets which may be required in the operation and associated activities of the Thames Water business across all business areas for the potential term of the contract(s). This will also include the items of business consulting and change management required to deliver the core scope. Future Potential Scope. The future potential scope includes, but is not limited to the following: K. Business Consulting: Provision of management and business consulting, strategy consulting, change management, transformation, and cultural change. L. Procurement: Provision of strategic sourcing, category management, tendering, contract formulation, award and, contract management. M. Logistics, Fleet Management and Inventory Management: Provision of vehicle planning and scheduling, vehicle tracking, work-flow, notifications, and optimisation of inventory. N. Facilities: Provision of the integration and management of processes to maintain and develop the agreed services both ‘hard’ (e.g. building fabric) and ‘soft’ (e.g. catering, cleaning, security, mail-room, and health and safety) which support the organisation. O. Purchase-to-Pay: Provision of the complete purchasing cycle to ensure a seamless process from need to payment. P. Human Resources and Payroll: Provision of the management and administration of employees (e.g. recruitment, employee relations, etc.) and associated records (e.g. Payslips, BACs, National Insurance, Tax etc.). Q. Finance and Reporting: Provision of financial management and support, financial reporting, and associated activities. R. Energy and Carbon Management: Provision of the procurement, management, monitoring and reporting of activities associated with energy and carbon management. S. Customer Contact Centre: Provision of voice and non-voice services relating to customer management, inbound and outbound phone calls, account management, connections/ disconnections, customer exceptions, channel integration, reporting, analytics, and management information. And any other activities which align themselves to a shared services environment and/or cover the same or similar business objectives and requirements. Thames Water currently envisages that the total value (including all Thames Water costs) of the Core Scope items A to J above will be approximately 400 000 000 GBP — 500 000 000 GBP over the remainder of AMP6 following contract award (i.e. end of March 2016 to end of March 2020) and that this scope value is an approximate forecast for future AMP periods. Thames Water also currently envisages that the total value (including all Thames Water costs) of the Future Potential Scope items K to S above will be approximately 200 000 000 GBP — 300 000 000 GBP per AMP period. However, no decision has yet been made regarding if and when this scope will be awarded in total or in part. Bidders will be expected to be able to deliver all the Core Scope items as a minimum. The size and complexity of the core IT/OT programme, and the potential to bring in the Potential Future Scope, means that it is currently envisaged that bidding entities will be multi-disciplinary in nature and will be either an incorporated or unincorporated bidding consortium. Thames Water does not envisage that product vendors will be part of the original constitution of each bidding consortium. However, product vendors may be required in the future, either as a strategic supplier or as part of the consortium within the alliance. Therefore, this provision may be incorporated within the consortium by agreement during or after the procurement and pre-service delivery phases. Following the procurement, Thames Water envisages a pre-service delivery phase between January 2016 and April 2016, followed by full service delivery (including a transition phase). Thames Water's current preference is to award the contract to a single successful bidding consortium, but subject to the capability and ability of bidding entities reserves the right to move to a multi-supplier/consortium solution at any point in the procurement process and thereafter award the contract(s) to more than one supplier consortium(s). Where Thames Water exercises this right, the process for doing so and evaluation methodology shall be set out in the relevant procurement documents. A significant amount of collaboration, knowledge sharing, and innovation will take place during the lifetime of the contract(s) and this requirement, along with the commercial model being developed, will require a bidding consortium(s) with significant collective capacity and capability. It is currently envisaged that Thames Water and the successful bidding consortium(s) will work together under the contract(s) within a jointly-incentivised commercial arrangement with the objective of outperforming the Thames Water business plan budget which is aligned to the scope being delivered. The operating model selected for delivering these services is a client-embedded alliance, where Thames Water and the successful bidding consortium work together in a joint-team to meet the stated aims of the contract. This approach will require selection and evaluation through the procurement on a collective bidding consortium basis. Bidding consortiums may receive detailed feedback at an early stage in the procurement process upon their strengths and weaknesses as a consortium. A short window of opportunity may be given for shortlisted bidding consortiums to vary their members. Should a bidding consortium choose to change its members in this way, Thames Water shall reapply the selection criteria used at the outset and it will be a condition of continuing in the process that the bidding consortium (as varied) receives the same score or higher than that originally awarded for the Selection stage. Thames Water and the successful bidding consortium will agree the detailed transition and phasing of the Core Scope during the procurement or pre-service delivery phase. It is envisaged that the items of scope pertaining to IT may be made operational before any OT activities are commenced. Thames Water does not envisage having an immediate requirement for applicants to deliver the Potential Future Scope from Day 1 of the contract. However, it is currently anticipated that Thames Water may, at some point during the initial term of the contract (including the pre-service delivery phase) or later, require the successful bidding consortium to deliver both the Core Scope and part or all of the Potential Future Scope. Therefore, each bidding consortium's ability to manage the Potential Future Scope will be evaluated within the selection and evaluation stages of the procurement. It may be appropriate for the successful bidding consortium to introduce other entities to deliver this Core Scope and/or Future Potential Scope during the life of the contract(s) and/or for original entities to exit the successful bidding consortium. A clear, precise and unequivocal review clause shall be included within the contract(s) to manage this process.

FA1264 Technology and Transformation Alliance

Thames Water Utilities Limited | Published May 7, 2016
Winner
Accenture (UK) Limited, Bilfinger Industrial Automation Services Ltd, Deloitte LLP, IBM United Kingdom Limited
cpvs
72222300, 42961200, 72227000, 64200000, 32441200, 71314300, 79000000, 79400000, 79412000, 79414000, 79418000, 79512000, 79993000, 50111000

Notification of Award of the following:

Thames Water Utilities Limited (Thames Water) is looking to procure 1 service provider to work with Thames Water to form a Technology and Transformation Alliance in order to deliver the core Information Technology/ Operational Technology (IT/OT) requirements for the remainder of AMP6 across its entire business.

AMP6 is the current Asset Management Plan under-way within the water sector in England and Wales and runs from 1.4.2015 to 31.3.2020.

The service provider will work with Thames Water to deliver a step change in delivery of all scope whilst also focusing on proactive longer-term innovation and transformation.

There will be the potential to (a) extend the arrangements to the AMP7 and AMP8 periods respectively, and (b) bring in 1 or more other items of potential future scope (see below) by agreement at any point in the contract.

The final contract(s) (or parts thereof) will be capable of transfer by Thames Water to any member(s) of the Group on a group re-structuring.

It is currently envisaged that the scope of the contract may include, but not be limited to, activities associated with the following, to provide either a partial or full and complete end-to-end service:

1, more, or all elements of Technology (IT/OT) project delivery, development, support, maintenance, system integration, hosting and other IT services for new or legacy software, systems, processes, infrastructure, and other assets and the like, including but not limited to:

Service strategy, IT/OT strategy, technical advice and planning;

Enterprise architecture planning;

Process improvement and design;

Feasibility analysis and blueprinting;

Requirements analysis;

Solution design;

Service design;

Application development;

Testing strategy, test planning, and testing;

Data quality improvement and migration for service transition;

Data management and information management;

Data warehousing and analytical reporting;

Information security management;

IT/OT asset management;

IT/OT integration;

Information management and analytics;

Programme and project management;

Quality control, quality assurance and quality management;

Design assurance;

System integration;

Service validation and testing;

Business continuity management and IT/OT disaster recovery management;

Transition into ‘business-as-usual’ operations (including application support and service hosting);

Benefits analysis and measurement;

Application support;

Supervisory control and data acquisition (SCADA) design, implementation and management;

Control/automation assets e.g. programmable logic controllers, remote telemetry units;

Instrumentation installation and integration with SCADA systems;

Other operational control and automation systems design, implementation and management;

OT domain management, service provision and networks;

The above requirements may be needed across core service areas including but not limited to:

— Asset infrastructure management and planning;

— Asset and network operations management (e.g. integration of Information Technology and Operational Technology);

— Customer experience management (e.g. marketing, selling, serving and satisfaction);

— End-user computing;

— Finance management;

— Geo-spatial referencing services;

— Integrated analytics and insight for customers, assets and operations;

— People management (e.g. employee and manager self-service; talent development);

— Revenue management (e.g. billing, payments, credit and collections);

— Supply chain management and planning (e.g. purchase-to-pay value chain);

— Unified communications and collaboration (e.g. customer interaction channels);

— Work enactment and work management.

The services required under the contract(s) are split across 2 areas: Core Scope and Potential Future Scope.

Core Scope

The core scope includes, but is not limited to the following:

A. Service Integration: Provision of service design, service transition, service operation, cross-tower integration and continual service improvement.

B. Service Desk: Provision of incident management, problem management, user contact management, and request fulfilment.

C. Hosting: Provision of the fully maintained operational premises, the storage and processing capacity, the management and maintenance of the hardware, the build and provision of the operating environment to support the hosted applications and any required appliances plus including the provision or brokering of new potential services such as ‘cloud’ based applications and/or services and/or infrastructure (e.g. software as a service, platform as a service, infrastructure as a service).

D. Network: Provision of IT networks services for voice and data connectivity, fixed and mobile. This includes local area networks and associated equipment within offices, wide area networks and connectivity between offices, sites, data centre environments, SCADA/ telemetry, and associated assets.

E. End-User-Computing: Provision of administrative office EUC, hardware support, EUC infrastructure applications (e.g. operating systems, anti-virus), application access methods, device management, distribution and management of applications supporting the workplace (e.g. productivity applications).

F. Applications Management: Provision of 2nd and 3rd line support, patching (of applications), minor enhancements and configuration management.

G. Applications Development: Provision of software development services for new developments and major enhancements.

H. SCADA: Supervisory Control and Data Acquisition design, implementation and management.

I. Instrumentation installation and integration with SCADA systems.

J. Projects and Programmes including Intelligence Hub (a programme of IT and OT projects focusing on analytics and performance) and CRMB (customer relationship management and billing systems).

And other IT/OT software, systems, support, processes, infrastructure, product development, change management and other assets which may be required in the operation and associated activities of the Thames Water business across all business areas for the potential term of the contract(s). This will also include the items of business consulting and change management required to deliver the core scope.

Future Potential Scope

The future potential scope includes, but is not limited to the following:

K. Business Consulting: Provision of management and business consulting, strategy consulting, change management, transformation, and cultural change.

L. Procurement: Provision of strategic sourcing, category management, tendering, contract formulation, award and, contract management.

M. Logistics, Fleet Management and Inventory Management: Provision of vehicle planning and scheduling, vehicle tracking, work-flow, notifications, and optimisation of inventory.

N. Facilities: Provision of the integration and management of processes to maintain and develop the agreed services both ‘hard’ (e.g. building fabric) and ‘soft’ (e.g. catering, cleaning, security, mail-room, and health and safety) which support the organisation.

O. Purchase-to-Pay: Provision of the complete purchasing cycle to ensure a seamless process from need to payment.

P. Human Resources and Payroll: Provision of the management and administration of employees (e.g. recruitment, employee relations, etc.) and associated records (e.g. Payslips, BACs, National Insurance, Tax etc.).

Q. Finance and Reporting: Provision of financial management and support, financial reporting, and associated activities.

R. Energy and Carbon Management: Provision of the procurement, management, monitoring and reporting of activities associated with energy and carbon management.

S. Customer Contact Centre: Provision of voice and non-voice services relating to customer management, inbound and outbound phone calls, account management, connections/ disconnections, customer exceptions, channel integration, reporting, analytics, and management information.

And any other activities which align themselves to a shared services environment and/or cover the same or similar business objectives and requirements.

Thames Water currently envisages that the total value (including all Thames Water costs) of the Core Scope items A to J above will be approximately 400 000 000 GBP — 500 000 000 GBP over the remainder of AMP6 following contract award (i.e. end of March 2016 to end of March 2020) and that this scope value is an approximate forecast for future AMP periods.

Thames Water also currently envisages that the total value (including all Thames Water costs) of the Future Potential Scope items K to S above will be approximately 200 000 000 GBP — 300 000 000 GBP per AMP period. However, no decision has yet been made regarding if and when this scope will be awarded in total or in part.

Bidders will be expected to be able to deliver all the Core Scope items as a minimum.

The size and complexity of the core IT/ OT programme, and the potential to bring in the Potential Future Scope, means that it is currently envisaged that bidding entities will be multi-disciplinary in nature and will be either an incorporated or unincorporated bidding consortium.

Thames Water does not envisage that product vendors will be part of the original constitution of each bidding consortium. However, product vendors may be required in the future, either as a strategic supplier or as part of the consortium within the alliance. Therefore, this provision may be incorporated within the consortium by agreement during or after the procurement and pre-service delivery phases.

Following the procurement, Thames Water envisages a pre-service delivery phase between January 2016 and April 2016, followed by full service delivery (including a transition phase).

Thames Water's current preference is to award the contract to a single successful bidding consortium, but subject to the capability and ability of bidding entities reserves the right to move to a multi-supplier/consortium solution at any point in the procurement process and thereafter award the contract(s) to more than one supplier consortium(s). Where Thames Water exercises this right, the process for doing so and evaluation methodology shall be set out in the relevant procurement documents.

A significant amount of collaboration, knowledge sharing, and innovation will take place during the lifetime of the contract(s) and this requirement, along with the commercial model being developed, will require a bidding consortium(s) with significant collective capacity and capability.

It is currently envisaged that Thames Water and the successful bidding consortium(s) will work together under the contract(s) within a jointly-incentivised commercial arrangement with the objective of outperforming the Thames Water business plan budget which is aligned to the scope being delivered.

The operating model selected for delivering these services is a client-embedded alliance, where Thames Water and the successful bidding consortium work together in a joint-team to meet the stated aims of the contract.

This approach will require selection and evaluation through the procurement on a collective bidding consortium basis.

Bidding consortiums may receive detailed feedback at an early stage in the procurement process upon their strengths and weaknesses as a consortium. A short window of opportunity may be given for shortlisted bidding consortiums to vary their members. Should a bidding consortium choose to change its members in this way, Thames Water shall reapply the selection criteria used at the outset and it will be a condition of continuing in the process that the bidding consortium (as varied) receives the same score or higher than that originally awarded for the Selection stage.

Thames Water and the successful bidding consortium will agree the detailed transition and phasing of the Core Scope during the procurement or pre-service delivery phase. It is envisaged that the items of scope pertaining to IT may be made operational before any OT activities are commenced.

Thames Water does not envisage having an immediate requirement for applicants to deliver the Potential Future Scope from Day 1 of the contract. However, it is currently anticipated that Thames Water may, at some point during the initial term of the contract (including the pre-service delivery phase) or later, require the successful bidding consortium to deliver both the Core Scope and part or all of the Potential Future Scope.

Therefore, each bidding consortium's ability to manage the Potential Future Scope will be evaluated within the selection and evaluation stages of the procurement.

It may be appropriate for the successful bidding consortium to introduce other entities to deliver this Core Scope and/ or Future Potential Scope during the life of the contract(s) and/or for original entities to exit the successful bidding consortium. A clear, precise and unequivocal review clause shall be included within the contract(s) to manage this process.

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