Gas distribution and related services
CEV Consorzio Energia Veneto | Published June 24, 2015
Supply of natural gas on the open market pursuant to Legislative Decree. N. 164/2000 and subsequent amendments additional services for the duration of 48 months, with effect from 01.04.2015 until 31.03.2019, at delivery points located throughout the country in favor of the consortium institutions CEV. The financial offer will consist of a discount that will be applied on the rates of conventions concluded by Consip SpA, for the entire period. The current Convention reference is the Convention 'Race Natural Gas 7 ", published on the website www.acquistinretepa.it and follow the discount will apply to subsequent agreements of the reporting period. They are also put out to tender services including support, assistance and technical management of utilities, including the following activities: - management of the call center, contact center and the holding of direct contacts in the territory with local authorities through organizing meetings on at least twice, - detailed reporting of consumption for the target according to the instructions of the local authorities, through the use of a provider-customer interactive data management, developing a customized reporting, - interactive customer relationship management customers, which makes the data available to the customers themselves, - protection of information systems through service level agreements, - support to contractual changes with dedicated staff, raising entirely by local management practices, such as, but not limited to: changes in profile , flow rate and / or pressure, changes of use, new connections, elimination of connections, etc.