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Privacy Shield Arbitral Administrator and Fund Manager

Department of Commerce, National Institute of Standards and Technology (NIST) | Published February 26, 2017  -  Deadline March 10, 2017
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This is a COMBINED SYNOPSIS/SOLICITATION for commercial items prepared in accordance with the format the Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation will not be issued. The RFQ solicitation number is: SB1350-17-Q-00123A and is solicited for full and open competition. This solicitation document incorporates all mandatory commercial item provisions and clauses in effect through Federal Acquisition Circular 05-72; effective January 30, 2014. The associated North American Industrial Classification System (NAICS) code is 541211, Offices of Certified Public Accountants and the small business size standard is $20.5 million. This requirement is being solicited for full and open competition. The Department of Commerce's (DOC), International Trade Administration (ITA) is facilitating the establishment of an administrator of these arbitrations and a manager of the arbitral fund in support of the Privacy Shield Framework and for the benefit of the voluntary Privacy Shield program. The purpose of the administrator role and the development of arbitral rules and procedures is to enable efficient, well-organized arbitrations. The purpose of the fund is solely to provide Privacy Shield organizations with a consolidated mechanism to fund arbitrations. DoC shall not participate in these arbitrations or receive, manage, or control Privacy Shield arbitral funds. ITA will select a contractor to provide administrative services for arbitrations and establish a fund into which Privacy Shield organizations will be required to pay and which will cover the arbitral cost, including arbitrator fees, up to maximum amounts ("Fund"). The contractor will develop arbitral rules and procedures and administer the arbitrations, including facilitating the initiation of proceedings, appointment of arbitrators, adherence to procedures, and handling of arbitrator fees. The contractor shall also manage the Fund, including collecting fees from Privacy Shield organizations and paying from the Fund valid submissions for covered arbitral costs.ITA seeks to engage a contractor in a no-cost contract for the establishment and management of an arbitral administrator and the Fund ("Contractor"). The Offeror shall provide the services specified above in accordance with the Statement of Work (SOW) attached herein.   The purchase order contract line items (CLINs) are: 0001: BASE YEAR: Establishing and Managing an Arbitral fund Pursuant to Annex 1 to the EU-U.S. Privacy Shield Principles in accordance with the SOW for 12 months. 1001: OPTION YEAR 1: Establishing and Managing an Arbitral fund Pursuant to Annex 1 to the EU-U.S. Privacy Shield Principles in accordance with the SOW for 12 months.2001: OPTION YEAR 2: Establishing and Managing an Arbitral fund Pursuant to Annex 1 to the EU-U.S. Privacy Shield Principles in accordance with the SOW for 12 months.3001: OPTION YEAR 3: Establishing and Managing an Arbitral fund Pursuant to Annex 1 to the EU-U.S. Privacy Shield Principles in accordance with the SOW for 12 months. 4001: OPTION YEAR 4: Establishing and Managing an Arbitral fund Pursuant to Annex 1 to the EU-U.S. Privacy Shield Principles in accordance with the SOW for 12 months.Quotation Preparation Instructions: Questions: Questions shall be submitted by Wednesday, March 1, 2017 no later than (NLT) 12:00 p.m./EST. NOTE: Communication with any officials other than the contracting officer, may compromise the integrity and competitiveness of this acquisition, which could result in the cancellation of the solicitation and/or exclusion of your quotation. Solicitation Provisions / Clauses: This solicitation document incorporates all mandatory commercial item provisions and clauses that are in effect through Federal Acquisition Circular FAC 05-72, effective January 30, 2014. The following FAR provisions/clauses apply to this acquisition: OFFEROR MUST COMPLETE AND SUBMIT WITH ITS PROPOSAL, FAR 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS WHICH ARE AVAILABLE ELECTRONICALLY AT: http://farsite.hill.af.mil and http://www.acquisition.gov/far/ Contractors not registered in the System for Award Management at the time the requirement is anticipated to be awarded will not be considered. Contractors may register with SAM by accessing www.sam.gov or by calling 1-866-606-8220.

RECOVERY - Department of State IT Capital Planning Investment Control and Infrastructure Optimization Initiative Line of Business Support Services - Modify BPA Call to add Task 3 - ARRA Capital Investment Fund Management and Reporting Support Services

Department of State, Office of Logistics Management | Published April 30, 2009
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In compliance with the transparency and accountability requirements associated with the supplemental appropriations provided by the American Recovery and Re-Investment Act of 2009, Pub.L. 111-5. THIS NOTICE IS PROVIDED FOR INFORMATION PURPOSES ONLY, IAW FAR 5.704, PUBLICIZING - PREAWARD. THE GOVERNMENT POSTS THIS NOTICE OF INTENT TO ISSUE A MODIFICATION TO EXISTING DEPARTMENT OF STATE BLANKET PURCHASE AGREEMENT CALL # SAQMMA09L0369 UNDER BLANKET PURCHASE AGREEMENT SAQMMA08A0437 WITH ALLIED TECHNOLOGY GROUP, INC., located at Suite 601, 1803 Research Boulevard, Rockville, Maryland 20850. THE PROJECT DESCRIPTION IS AS FOLLOWS: Project shall support the Department of State�s Chief Information Officer�s (CIO) planning organization in the management and reporting of Capital Investment Fund (CIF) American Recovery and Reinvestment Act of 2009 (ARRA) projects and funding per OMB direction while integrating into the existing IT Capital Planning and Investment Control (ITCPIC) and Infrastructure Optimization Initiative Line of Business (ITILOB) processes within State. The original call was awarded as an open competition between the five Department of State Worldwide Program Management and Program Management Office Blanket Purchase Agreement Contractors. The firm-fixed price modification that will be awarded is estimated to be $1,596,981.28. The total life cycle cost is estimated at $2,964,489.28.

Recovery - Incremental Funding - Management and Operation of Argonne National Laboratory Infrastructure Upgrades

Department of Energy, Federal Locations | Published July 23, 2009
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Upgrades to the following infrastructure needs of Argonne National Laboratory: 480 V switchgears, 480 V bus ducts; 480 V motor control centers and motor control starters; 13.2 KV outdoor manhole switches and associated SCADA systems; 13.2 KV overhead lines with a new double circuit overhead line; 138-13.2 KV transformer; 13.2 KV switchgears; 138 KV substation infrastructure to supply power to new faciliies including 138 KV transformer, breakers and switches and modifications of existing overhead lines. Replacement of a 480 V panel and transformers in one building.

Recovery - Incremental Funding - Management and Operation of Argonne Nationall Laboratory Infrastructure Upgrades

Department of Energy, Federal Locations | Published July 6, 2009
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RECOVERY - THIS NOTICE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THIS OPPORTUNITY IS AVAILABLE ONLY TO THE ARGONNE NATIONAL LABORATORY MANAGEMENT AND OPERATION AWARDED CONTRACTOR.

Commercial Recruiting Services in Support of SAGCOT Catalytic Trust Fund

Agency for International Development, Overseas Missions | Published November 6, 2012  -  Deadline November 23, 2012
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The Southern Agricultural Growth Corridor of Tanzania (SAGCOT) is an international public-private partnership launched at the World Economic Forum on Africa in May 2010 in Dar es Salaam, Tanzania. As part of the development support to SAGCOT, USAID is providing technical support to its Catalytic Trust Fund (CTF) as it moves forward to become a cohesive working unit that provides financial resources and guidance for the international public-private partnership. The purpose of this request for proposals is to provide commercial recruiting services to the CTF. Those services include two activities: 1. To provide international recruiting services that will help the CTF identify, vet and present a slate of candidates to the current Board of Trustees to approve and seat (three trustees and one board chairman); and, 2. To provide international recruiting services to the CTF that will help identify, vet and present a slate of candidate organizations that can perform professional Fund Management for the CTF. Depending on responses to this request for proposals, USAID/Tanzania may issue up to three contracts to perform these required services. This is a combined synopsis/solicitation for a Commercial Services fixed price contract prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Proposals are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Proposals. Submit written proposals (technical proposal, budget and budget notes) referencing USAID/Tanzania AID-SOL-621-13-000002_REVISED. See attached Solicitation/Contract Order for Commercial Services (SF-1449) for further information.

Commercial Recruiting Services

Agency for International Development, Overseas Missions | Published November 5, 2012  -  Deadline November 23, 2012
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The Southern Agricultural Growth Corridor of Tanzania (SAGCOT) is an international public-private partnership launched at the World Economic Forum on Africa in May 2010 in Dar es Salaam, Tanzania. As part of the development support to SAGCOT, USAID is providing technical support to its Catalytic Trust Fund (CTF) as it moves forward to become a cohesive working unit that provides financial resources and guidance for the international public-private partnership. The purpose of this request for proposals is to provide commercial recruiting services to the CTF. Those services include two activities: 1. To provide international recruiting services that will help the CTF identify, vet and present a slate of candidates to the current Board of Trustees to approve and seat (three trustees and one board chairman); and, 2. To provide international recruiting services to the CTF that will help identify, vet and present a slate of candidate organizations that can perform professional Fund Management for the CTF. Depending on responses to this request for proposals, USAID/Tanzania may issue up to two contracts to perform these required services. This is a combined synopsis/solicitation for a Commercial Services fixed price contract prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Proposals are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Proposals. Submit written proposals (technical proposal, budget and budget notes) referencing USAID/Tanzania AID-SOL-621-13-00002. See attached Solicitation/Contract Order for Commercial Services (SF-1449) for further information.

Advisory Services for the OTS 401(k) Plan Investment Committee

Department of the Treasury, Office of Thrift Supervision (OTS) | Published July 16, 2010  -  Deadline July 30, 2010
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Performance Work Statement Advisory Services to the OTS 401(k) Plan Investment Committee The Office of Thrift Supervision (OTS) is the primary federal regulator of federally-chartered and state-chartered savings associations, their subsidiaries, and their registered savings and loan holding companies. The provisions in the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA), which created the OTS, provides the Director of OTS the discretionary authority to set compensation and benefits. As such, OTS has offered a private defined contribution plan to its employees since October 8, 1989. Since inception, OTS was part of a multiple employer plan administered by Pentegra Retirement Services (Pentegra) for its private defined contribution plan. As such, Pentegra was the Plan fiduciary and managed the daily operations of the plan including but not limited to monitoring the investment fund line up of the defined contribution plan. After a lengthy competitive procurement process, OTS decided to terminate its relationship with Pentegra and establish a single employer plan with Charles Schwab. In large part the decision was based on the excessive investment management fees and the limited investment options offered by Pentegra. OTS began the OTS 401(k) plan administered by Charles Schwab on May 10, 2009. During the second quarter of 2009, OTS established the OTS 401(k) Plan Investment Committee (the Committee) who is responsible for the plan over-site which includes fiduciary responsibility as well as investment fund monitoring. The committee is comprised of employees that have in-depth financial knowledge and meet in person quarterly and via telephone conference calls, whenever needed. The Committee has had an investment consultant firm provide advisory services to assist in its fiduciary obligations since its inception. The current contract with Portfolio Evaluations Inc. expires August 13, 2010. The period of performance will be for two (2) years to include a base year and a one year option period. The Contractor shall provide support services for investment management and fiduciary guidance to the OTS 401 (k) Plan Investment committee. At a minimum, the contractor shall provide the following services: 1) Quarterly investment reports that will include an Economic Review and Market Performance; Executive Summary of how the plan performed in the review period, an Asset Allocation section that provides earnings/loss analysis of the funds for the review period, a Plan Summary Grid that compares the fund's trailing performance, calendar performance, 5 years Sharpe Ratio, Sector Concentration, Top 10 Holdings Concentration, Fund Management analysis, Expense analysis and a detailed Risk/Return analysis on each investment fund, 2) attendance (in person) at the Committee's Quarterly meetings, 3) monitor the investment fund performances, 4) guidance to the investment committee in fulfilling its fiduciary responsibility which may include attendance during ad hoc telephonic conference calls, 5) review of the laws and regulations impacting the OTS defined contribution plan and provide notification of required actions, and; 6) keep abreast of the financial markets and bring issues to the Committee's attention that may impact the fund's performance, as needed. All proposals submitted in response to this synopsis/solicitation shall include three (3) volumes as described below and adhere to the page limitations. Volume I: Technical Proposal, not to exceed 20 pages, and shall, at a minimum, include: •· Executive Summary to include any exceptions that your firm's proposal takes to the requirements specified in the Performance Work Statement (PWS); •· Technical Approach to include the methodology your firm will take to execute the PWS; frequency and proposed milestones to complete the required services; •· Resumes for personnel that will work under the contract; Volume II: Past Performance, not to exceed 10 pages, shall include points of contact of three (3) references for work performed of the same scope and magnitude as the above requirements and a description of the work performed for each contract. Volume III: Cost/Price Proposal, shall, at a minimum, include: •· Contractor's Duns Number •· All assumptions made to develop the price •· Price (inclusive of travel costs) Evaluation Criteria: Any resultant contract awarded will be based on Best Value Methodology including past performance. Technical Approach and Past Performance when combined are more important than cost. Award will not be made to any contractor not actively registered in the CCR. The successful contractor must be actively registered in the Central Contractor Registration (CCR) found at:https://www.bpn.gov/ccr/default.aspx. All questions regarding this synopsis solicitation must be submitted via email to Illona.Williams@ots.treas.gov no later than 2:00 PM, July 23, 2010. Oral questions will not be accepted. Questions received and their answers will be posted to the Federal Business Opportunities Website as an amendment to the synopsis/solicitation.

Provision of professional services to conduct an evaluability assessment in Côte Ivoi ...

United Nations Secretariat | Published November 9, 2015  -  Deadline December 8, 2015
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The United Nations Procurement Division (UN / PD) is going to publish a tender for the provision of professional services for the realization of two evaluation exercises for PBF. Specific information on each evaluation exercise are included below. Information on the PBF: At the level of the recipient country, the Fund's management is delegated to a joint Steering Committee (CoPil), co-chaired by the National Government and the United Nations with a broader membership representing stakeholders national and international. Since early 2015, the PBF has launched a new phase of support to Côte d'Ivoire in the amount of $ 12 million, for which the PBF is seeking proposals to conduct an evaluability assessment. PBF now looking to contract a final assessment of two phases of the PBF support Guinea, covering the period 2012-2015. The following provides details on the work required. Evaluability Assessment (EA) in Côte d'Ivoire: In the first year of implementation of projects, PBF seeks to conduct an evaluability assessment to improve the results-based management of all PBF portfolio Ivory Coast and to increase the quality of an eventual summative evaluation at the end of the implementation. Evaluability evaluation products are: (1) a set of objectives agreed on the program, side effects, and performance indicators on which the program can reasonably be held responsible and (2) a set 'assessment / management options that represent the ways in which management can change the program activities, objectives and uses of information in ways that improve the performance of the program. "(Wholey 1979) Thanks to evaluability assessment, PBF hopes to ensure that planned interventions have the best chance to achieve the desired results, and they are ready for evaluation at the end of the implementation cycle. With these objectives in mind, the evaluability assessments are as a management tool for the implementation of the program as they are an instrument to support the summative evaluations of quality. Specifically, the PBF has a mandate to support four major themes, including 12 priority areas were identified, including: security sector reform, rule of law; Disarmament, demobilization and reintegration; Political dialogue; National reconciliation; Democracy; Management / conflict resolution; employment generation; basic services; Strengthening national capacity in essential services; Extension of the authority of the state / local government; Governance peacebuilding resources (including the Secretariat PBF). Assessment teams will serve as "facilitators" to encourage and assist field staff and PBF staff, both individually and collectively, to have a critical look at their plans and operations, and to find creative solutions to their problems or improvements that will enhance the overall impact and evaluability of their interventions. The evaluation manager will provide the daily management of assessment évaluabilité.L 'evaluability assessment should help the directors of programs and projects to critically evaluate the anticipated results and the results of peacebuilding interventions PBF funded the monitoring framework in place to determine progress and the time and resources allocated to achieve results. Recommendations should be clear, targeted, time-sensitive and to strengthen the framework and implementation approach and results of interventions funded by the PBF early in the implementation cycle to make a positive difference. PBF final evaluation in Guinea: The objective of the support PBF consists of three main result areas: reform of the security sector, national reconciliation and the employment of women and youth. The evaluation will also be used for policy and guidelines of GMP. The evaluation team will work collaboratively with the reference group, while maintaining its independence. This plan should also include a detailed description of triangulation strategy, gender analysis, and how the perception of stakeholders will be used as a validation tool. The conclusions and recommendations of the evaluation will be used to inform actions to further strengthen the key aspects of the current and future work of the PBF, both in New York and Guinea. The final evaluation report will be made public. The contract will be for the period covering the implementation and finalization of the report assessm

Expert Management Consulting Services

Department of Health and Human Services, National Institutes of Health | Published May 19, 2015  -  Deadline June 3, 2015
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This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation is being issued as Request for Quotations (RFQ) NIHLM2015392. The resultant order will be a labor hour type contract. In accordance with FAR Parts 12 and 13, the National Institutes of Health (NIH) National Library of Medicine (NLM) intends to procure expert management consulting services. The North American Industry Classification System (NAICS) Code is 541611- Administrative Management and General Management Consulting Services. This acquisition is a Small Business Set-Aside. Background The overall objective of the NIH Business System (NBS) is to facilitate the scientific mission of the NIH and provide an administrative/scientific system that is cost effective and provides accurate and timely information. The scope of the NBS includes these business or "functional" areas: acquisition, travel, service and supply fund, management fund, supply, research and development contracting, property, and financial management. The NBS is designed, developed and tested as a fully integrated facility that supports these functional areas and interfaces with other major NIH and Departmental systems. "Best practices" i.e., those business processes determined to be most effective in the business community, were identified for the administrative areas at the NIH. Implementation will require configuration or changes to the upgraded system that will adopt and integrate these best practices. Functional teams under the direction of a NIH Program Director have been established to oversee this effort. Functional teams will engage in a variety of duties including the design and configuration of the system, establishing workflow for the business processes, maximizing inherent functionality available in the Oracle e-Business Suite Commercial-Off-The-Shelf (COTS) application, defining system interfaces, and participation in pre-deployment and deployment activities. Purpose and Objectives The Contract shall provide expert management consulting services related to training issues and other activities of NBS and the NIH community stakeholders. General Contractor Tasks Independently and not as an agent of the Government, the Contractor shall provide expert technical consulting services to the NBS. These services relate specifically to training issues and activities of NBS and the NIH community of stakeholders affected. The Contractor shall collaborate with the NBS Program Director, NIH Deputy Director for Management, the NBS Project Management Team (PMT), the system integrator, the IV&V contractor and the functional team members as well as other NIH stakeholders deemed appropriate by the NIH Program Director or Deputy Director for Management to ensure the success of the NBS upgrade to Oracle R12.2.3. The Contractor shall provide overall program and business management assistance to the NBS Program Management Office. These services include: planning; organizing and coordinating assigned projects and activities for the NBS. Specific tasks include, but are not limited to, assistance on the following: •· Developing and maintaining the balanced scorecard evaluation approach, with specific attention to the project monitoring level, for the NBS implementation phase. •· Developing and implementing a monitoring and review methodology specifically checking the System Integrator's adherence to the Project Plan, the proposed budget, and overall schedule. This methodology shall incorporate "earned value" calculations. •· Maintaining and monitoring a tracking chart that follows the schedule of NBS activities to be accomplished prior to the start of activities of the functional work teams. •· Performing policy and issue analyses for the NBS Project on a myriad of topics as identified by the NBS Program Director or Deputy Director for Management that could potentially be affected by the NBS Upgrade effort. Following these analyses, the Contractor shall develop appropriate policy documents/memoranda/reports/presentations for NBS and/or DDM review. Contract Deliverables Deliverables include but are not limited to: Regular written and/or verbal analyses and reports to the NBS Project Director, the Deputy Director for Management, NIH and as requested by the Director and Deputy Director, NIH. Monthly reports on all activities performed during the previous month. Reports as specified by the NBS Program Director in conjunction with the activities outlined above. The contractor shall review and report on integrated testing, i.e., the process of testing the integration of the modules that comprise a particular function and the integration of those functions with other NBS functions to carry out and perform activities that are consistent with NIH policies and guidance. Reporting requirements Monthly Progress Report-The Contractor shall provide monthly reports about the project's progress. These monthly progress reports shall be electronically submitted to the NLM designated COR via email by the 5th day of the following month. The monthly progress report should be a brief overview that outlines all progress in the past thirty (30) days and outlines anticipated progress during the next thirty (30) days. If the Contractor prepares a paper for refereed academic meetings or journals based on materials developed in conjunction with the contract, the Contractor is expected to cite the NLM contract. All instruments, publications, and presentations should be section 508 complaint. The Contractor shall deposit any future publications resulting from this work in PubMed Central (PMC) http://www.ncbi.nlm.nih.gov/pmc/. Period of Performance: The period of performance shall be August 25, 2015 to August 24, 2016 with two (2) additional 12 month option periods. Travel Use of contract funds for travel is prohibited. TECHNICAL EVALUATION FACTORS Technical factors are of paramount consideration in the award of the purchase order; however, price is also important to the overall award decision. All evaluation factors other than price, when combined, are significantly more important than cost. The Government can make tradeoffs among price and technical factors in determining which Offeror provides the best value by awarding to other than the lowest price Offeror or other than the highest technically rated Offeror. Offeror's are advised that an award will be made to that Offeror whose quote provides the best overall value to the Government. Technical Evaluation Criteria (Total 100 Points) In determining which quote represents the best value and results in the lowest overall price alternative (considering price, special features, administrative costs, etc.) to meet the Government's needs, the Government shall evaluate quotes using the following technical evaluation criteria, which are listed in the order of relative importance with weights assigned for evaluation processes: Personnel (40 Points) Key Personnel- 25 Points The Government will evaluate the resumes submitted for each of the proposed Key Personnel. The Government will evaluate the demonstrated experience, education, and training of each key person proposed to determine the breadth, depth, and quality of relevant experience, results and effectiveness of their work in achieving goals in performance of projects of similar size and complexity to this requirement. Key personnel should clearly demonstrate experience performed under projects similar in function, scope, and complexity. Technical Qualifications, Knowledge, Skills, and Certifications - 15 Points The Offeror will be evaluated on its demonstrated the ability to provide personnel with the skills necessary to perform the work as described within this Statement of work. These skills are inclusive of the Oracle R12 e-business suite. Technical Solution (30 Points) The Offeror will be evaluated on how well the technical proposal meets the NBS project objectives and addresses its approach to perform expert management consulting activities. This includes such items as planning the activities of its team(s), scheduling, organizing, and effective utilization of resources, controlling the execution of assigned activities, tasks, sub-tasks, monitoring progress, status reporting, assisting in resolving critical issues, and mitigating risks, Experience should clearly provide evidence and demonstrate work performed under projects similar in function, scope, and complexity as stated in the NBS Expert Management Consulting Support requirement. Management (15 Points) Cost Management -10 Points The Government will evaluate the contractor on their demonstrated ability to contain costs. This includes the effective use of labor categories and skill sets to accomplish tasks, minimizing overhead and management costs, and recommending and using tools or processes that would enable the project team to work in the most efficient manner. Service Level Quality Assurance- 5 Points The Government will evaluate the Offeror's technical approach as it relates to the Offeror's demonstrated ability to deliver quality support services. This means service support that meets best industry practices that meets with industry standard quality with a minimal level of defects. The Government will evaluate management plans that establish processes and methods to ensure the delivery of quality levels of service. The Government will evaluate the Offeror's Corporate Quality Assurance Plan for soundness of company policies and procedures for planning, implementing, and assessing the effectiveness of its project team. Past Performance (15 Points) Past Performance and Experience- 10 points The relevant past performance and experience of the Offeror and any proposed teaming partners will be evaluated to assess the Offeror's approach to recruiting, hiring, training, and retaining a fully qualified workforce, while minimizing turnover. The evaluation of this factor will include an evaluation of the quality of the Offeror's past products and services, its timeliness of performance, success in controlling costs, and the experience of its personnel. The Government prefers an Offeror who shows a trend of successful past performance and experience in: recruiting, hiring, and training staff, and managing service support activities. The evaluation shall include an assessment of the Offerors ability to successfully manage complex, time sensitive operations. Customer Satisfaction- 5 points A determination of customer satisfaction based upon information received from the Offeror's past customers. Questionnaires should be returned by the Offeror's customers. Offerors should not include its customer's questionnaires within its proposal. FEDERAL ACQUISITION REQULATION (FAR) CLAUSES The following provisions and clauses apply to this acquisition and are incorporated by reference. Full text may be found at https://www.acquisition.gov/Far FAR 52.212-1 Instructions to Offerors-Commercial Items FAR 52.212-2 Evaluation-Commercial Items FAR 52.212-3 Offeror Representations and Certifications-Commercial Items FAR 52.212-4 Contract Terms and Conditions-Commercial Items FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes and Executive orders FAR 52.227-14, Rights in Data - General All interested parties shall submit electronic responses to Reginald Brown at reginald.brown3@nih.gov. Responses must be received no later than 12:00 P.M. EST on Wednesday, June 3, 2015, and shall not exceed 10 single-sided pages in length, exclusive of the cover page and letter, table of contents, appendices, and resumes. Please reference solicitation number RFQ-NIHLM2015392 on all correspondence to this notice. Inquiries regarding this notice shall be submitted electronically to reginald.brown3@nih.gov and shall be received by 3 PM EST on Friday, May 22, 2015. The proposal submitted in response to this RFQ shall be prepared in two (2) parts and be clearly identified as a "Technical Proposal" and "Business Proposal." Proposals shall be in sufficient detail to permit proper evaluation, negotiation and/or acceptance thereof. The technical proposal must not contain reference to price; however, resource information (such as data concerning labor hours and categories, materials, subcontracts, etc.) must be contained in the technical proposal so that the Contractor's understanding of the Statement of Work may be evaluated. In order to receive an award, Contractors must have valid registration and certification in the Central Contractor Registration (CCR) and the Online Representations and Certifications Application (ORCA) through the System of Award Management (SAM) www.sam.gov.

USPSC - Travel & Operations Specialist - Washington, D.C.

Agency for International Development, Washington D.C. | Published May 19, 2016  -  Deadline June 3, 2016
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Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: Travel & Operations Specialist - Washington, D.C.Solicitation Number: SOL-OTI-16-000032Salary Level: GS-09 Equivalent: $53,435 - $69,460 GS-11Equivalent: $64,650 - $84,044GS-12 Equivalent: $77,490 - $100,736Issuance Date: May 19, 2016Closing Date: June 3, 2016Closing Time: 5:00 P.M. Eastern Time Dear Prospective Applicants: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. citizens to provide personal services as a Travel & Operations Specialist under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.(b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. If you do not specify which grade level(s), your application will be considered at the lower grade level. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing:Each of the two (2) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 60 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. Your complete resume and the supplemental document addressing the EFs must be mailed or emailed to: Office of Transition Initiatives 529 14th Street, NW, Suite 300 Washington, DC 20045 E-Mail Address: OTIjobs@usaid.gov Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Applicant resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. Any questions on this solicitation may be directed to: OTI Recruitment Team Telephone Number: (202) 836-7455 E-Mail Address: OTIjobs@usaid.gov Website: www.OTIjobs.net Sincerely, Cristina Sylvia Contracting Officer ATTACHMENT 1 Solicitation for U.S. Personal Services Contractor (PSC) Travel & Operations Specialist - Washington, D.C. I. GENERAL INFORMATION 1. SOLICITATION NO.: SOL-OTI-16-000032 2. ISSUANCE DATE: May 19, 2016 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: June 3, 2016, 5:00 pm Eastern Time 4. POSITION TITLE: Travel & Operations Specialist 5. MARKET VALUE: This position has been designated as a "tandem/ladder" position that, depending on the qualifications of the candidate, can be filled at either the GS-9 ($53,435 - $69,460 per annum) or GS-11 ($64,650 - $84,044 per annum) equivalent level. The highest level of this position is a GS-12 ($77,490 - $100,736 per annum); however, candidates may only apply, and be hired, at the GS-9 or GS-11 level. Final compensation will be negotiated within the listed market value of the GS-9 or GS-11 level depending on qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. Following at least one year at the GS-9 grade, the candidate may have the opportunity for advancement to the GS-11 equivalent grade. Following two years at the GS-11 grade, the candidate may have the opportunity for advancement to the GS-12 equivalent grade. In order to be advanced to the higher grade, the incumbent must meet the minimum qualifications of the higher grade and receive an excellent performance rating in their most recent annual performance evaluation. The evaluation must include a statement by the supervisor that the employee is performing successfully at the current grade and is considered ready to perform at the higher grade level. Neither advancement nor extension of the contract is guaranteed. Note: Applicants who submit an application for the GS-11 grade level, but do not meet the minimum qualifications as outlined in this solicitation and as reviewed by the Technical Evaluation Committee, will not be considered for the GS-9 positions if they have not submitted a separate application for the GS-9 level. Similarly, applicants who apply for the GS-9 position even though they might meet the minimum qualifications for the GS-11 position will not be considered for the higher graded position if they have not submitted a separate application for the GS-11 position. Applicants who are unsure of which grade level they meet the minimum qualifications for should submit separate applications for the GS-9 and the GS-11 positions. The application will be considered for the lower grade level if the applicant does not specify the grade level in the submission. 6. PERIOD OF PERFORMANCE: Two years, with three one-year option periods. START DATE: Within 45 days of receiving notification that required security clearance has been obtained. 7. PLACE OF PERFORMANCE: Washington, D.C. 8. SECURITY LEVEL REQUIRED: Secret 9. STATEMENT OF DUTIES POSITION DESCRIPTION BACKGROUND USAID's Office of Transition Initiatives (OTI) is seeking highly motivated, highly qualified individuals who want the opportunity to help support rapid international transition programs for priority conflict-prone countries. Created in 1994 as a distinct operating unit within USAID, OTI helps local partners advance peace and democracy in politically-transitioning countries. In support of U.S. foreign policy, OTI seizes emerging windows of opportunity in the political landscape to promote stability, peace, and democracy by catalyzing local initiatives through adaptive and agile programming. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under U.S. Personal Services Contracts (USPSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the office's programmatic goals and objectives. USPSCs are considered employees of USAID for all purposes except programs administered by the Office of Personnel Management (OPM) - such as federally sponsored health insurance, life insurance, and retirement benefits. However, there are several other similar benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see page 17 of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/political-transition-initiatives INTRODUCTION The Travel & Operations Specialist is responsible for managing and coordinating travel for program-funded U.S. Personal Service Contractor staff, and providing operations services (e.g. information management and technology, finance and general administrative) in support of OTI's program implementation. Given the contingent, operational, and flexible nature of OTI's political transition work overseas, the Travel & Operations Specialist's duties may evolve and change depending on the operational and programmatic needs of the office. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Travel & Operations Specialist requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of a highly operational office, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent has a high level of integrity and attention to detail to ensure the use of OTI systems and procedures to maintain effective and efficient management of funds, programming, and monitoring and evaluation. The incumbent is highly flexible and willing to work under conditions of ongoing change, and remains professional and respectful of colleagues and authority in a diverse workforce. She or he places a premium on the building of positive relationships with his or her respective team both in the field and in Washington, and with key stakeholders both in and outside of USAID. The incumbent is able to prioritize and complete tasks without follow-up by the supervisor, while also filling in gaps as needed to ensure the responsiveness of the team. The Travel & Operations Specialist is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. Under the direct supervision of the OTI Travel Team Leader or his/her designee, the Travel & Operations Specialist will perform the following duties: At the GS-9 Level: • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Process applications and requests for renewals of Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Support OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.; • Provide support on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects; • Assist with staff notifications on changes in policy and procedures and issue periodic reminders on key aspects of travel planning and execution, including regular updates to OTI Travel Office Order OTI Office to reflect changes in OTI office, Agency, Federal, and State Department policies and procedures; • Provide administrative or other support for other OTI operations and/or program functions as required; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year -end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Participate on Agency panels or working groups to develop, improve, or train on new travel systems; • Establish and maintain the official electronic travel files, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Maintain accurate records of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered; • After an initial learning period, provide orientation, training, and mentoring for incoming staff on matters related to travel and as delegated; communicate with supervisor to recognize good performance and communicate where performance needs to be improved; • After an initial learning period, provide advice and guidance to OTI personnel on all aspects of the travel program. Coordinate with the agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. With the assistance of the supervisor, serve as a POC for the Agency's travel office on matters pertaining to the implementation of the travel system, as requested. Assist with the maintenance of a library of resource documents of interest to travelers: per diem rates, travel regulations, travel allowances, etc.; • Collaborate with supervisor to discuss improvements to current travel system, providing ideas for innovation; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • Perform all other related duties as assigned by supervisor. At the GS-11 Level: • Incumbent is expected to be an expert in the travel support field for the Agency, in regards to supporting program-funded personnel, policy and technical guidance as it pertains to domestic and international travel for OTI staff; • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Process applications and requests for renewals of Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Advise OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.; • Serve as the OTI Point of Contact (POC) on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects; • Notify staff of changes in policy and procedures and issue periodic reminders on key aspects of travel planning and execution, including regular updates to OTI Travel Office Order OTI Office to reflect changes in OTI office, Agency, Federal, and State Department policies and procedures; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year -end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Participate on Agency panels or working groups to develop, improve, or train on new travel systems; • Establish and maintain the official electronic travel files, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Maintain accurate records of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered; • Provide orientation, training, and mentoring for staff as delegated; communicate with supervisor to recognize good performance and communicate where performance needs to be improved; • Provide advice and guidance to OTI personnel on all aspects of the USAID travel program coordinating with the Agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. Serve as the POC for the Agency's travel office on matters pertaining to the Agency's electronic travel systems, as requested. Maintain a library of resource documents of interest to travelers: per diem rates, travel allowances, etc.; • Provide training for OTI staff on OTI travel procedures, the Agency travel system, and on standard operating procedures for the conduct of travel, and on the automated country clearance system; • Collaborate with supervisor to discuss improvements to current travel system, providing ideas for innovation with close participation on Agency panels or working groups to develop, improve, or train on new systems; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • When required serve as Acting Team Leader for the OTI Travel Team in his/her absence; • Perform all other related duties as assigned by supervisor. At the GS-12 Level: • Incumbent is expected to be an expert in the area of Federal and Agency Travel processes and regulations; being able to provide concrete and concise policy and technical guidance as it pertains to domestic and international travel for OTI staff; • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Ensure that applications and requests for renewals are processed for Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Advise OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.); • Serve as the OTI Point of Contact (POC) on regulations and policies relating to ordered departure and emergency evacuation of program-funded staff posted to USAID Missions and/or U.S. Embassies. Assist employees on ordered departure with questions regarding allowances, departure location and other logistics; • Provide assistance on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects. Observe and make suggestions on possible improvements to systems already in place; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year-end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Incumbent will be asked to facilitate Agency panels or working groups to develop, improve, or train on new systems; • Establish and maintain the official office files on travel, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Ensure accurate hard copy and electronic records are maintained of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Ensure that OTI, Agency, and State Department travel information and systems are shared efficiently and effectively with OTI staff, using OTI systems (e.g. OTI Anywhere) through regular group and one-on-one trainings, ad hoc brown bags, and maintenance of resources documents of interest to travelers; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered. Act as the main point of contact between these offices and the OTI Travel Team; • Work closely with travelers and the Agency's designated TMC to ensure that routings and ticketing is within Agency policy and is advantageous to the Government. Provide monthly reporting to Travel Team Lead to ensure that OTI travel is performed at a continued cost savings; • Provide ongoing mentoring and training for other OTI staff that help manage travel actions for their teams (e.g. Administrative Program Assistants, Program Assistants, Program Managers, and others); • Provide advice and guidance to OTI personnel on all aspects of the USAID travel program coordinating with the Agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. Serve as the POC for the Agency's travel office on matters pertaining to the Agency's electronic travel systems, as requested. Maintain a library of resource documents of interest to travelers: per diem rates, travel allowances, etc.; • Provide training for OTI staff on OTI travel procedures, the Agency travel system, and on standard operating procedures for the conduct of travel, and on the automated country clearance system; • Serve as a travel expert for the Agency regarding travel support for program funded U.S. Personal Service Contract employees, participating on Agency panels and/or working groups to develop, improve, or train on new systems relevant to OTI travel requirements; • Collaborate with supervisor to discuss improvements to current travel system, providing ideas for innovation with close participation on Agency panels or working groups to develop, improve, or train on new systems; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • When required serve as Acting Team Leader for the OTI Travel Team in his/her absence; • Perform all other related duties as assigned. SUPERVISORY RELATIONSHIP:The Travel & Operations Specialist will be supervised by the Travel Team Leader, as a member of the Operations and Management Division (OMD). SUPERVISORY CONTROLS:At the GS-9 level, the supervisor will assign priorities, deadlines, and work to be accomplished. The employee is expected to use initiative in carrying out recurring assignments independently, while referring deviations, problems and unfamiliar situations to the supervisor. At the GS-11 level, the supervisor will create assignments by defining objectives, priorities and deadlines, and will work with the employee on situations that do not have clear precedents. The employee is expected to plan and carry out successive steps, and handle problems and deviations in accordance with instructions, policies, previous training or accepted practices. The supervisor will evaluate work for technical soundness, appropriateness and conformity to policy requirements. At the GS-12 level, the supervisor will set overall objectives and resources available, and work with the employee to develop deadlines, methodology, and work to be accomplished. The employee will be responsible for carrying out assignments and consulting with the supervisor on policy interpretations. The supervisor will evaluate work for technical soundness and effectiveness in meeting work objectives. 10. PHYSICAL DEMANDS PHYSICAL DEMANDS:The work is generally sedentary and does not pose undue physical demands. WORK ENVIRONMENT:Work is performed in an office setting. Overseas deployments are not required for this position. 11. POINT OF CONTACT: OTI Recruitment Team529 14th Street, NW, Suite 300Washington, DC 20045Telephone Number: (202) 836-7455E-Mail Address: OTIjobs@usaid.gov II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") At a minimum, the applicant must have: At the GS-9 level: (1) Bachelor's degree with two (2) years of work experience; OR Associate's degree with three (3) years of work experience; OR   (2) Five (5) years of work experience supporting travel operations for a U.S. Government agency. AND (3) Two (2) years of experience providing administrative, finance or personnel support for an organization with domestic and overseas staff; (4) One (1) year of experience supporting travel operations for a U.S. Government agency; At the GS-11 level: (1) Bachelor's degree with three (3) years of work experience; OR Associate's degree with four (4) years of work experience; AND (2) Three (3) years of experience providing administrative, finance or personnel support for an organization with domestic and overseas staff; (3) Two (2) years of experience supporting travel operations for a U.S. Government agency; At the GS-12 level: (1) Bachelor's degree with five (5) years of work experience; OR Associate's degree with six (6) years of work experience; AND (2) Five (5) years of experience providing administrative, finance or personnel support for an organization with domestic and overseas staff; (3) Four (4) years of experience supporting travel operations for a U.S. Government agency; SELECTION FACTORS:(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)• Applicant is a U.S. Citizen;• Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements;• Supplemental document specifically addressing how the candidate meets each of the Evaluation Factors submitted; • Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship);• Satisfactory verification of academic credentials. A USAID Secret level security clearance is required prior to issuance of the contract for this position. NOTE: If a full security investigation package is not submitted by the selected within 30 days after it is requested, the offer may be rescinded. If a security clearance is not able to be obtained within four months after the selected submits the initial security clearance documentation, the offer may be rescinded. III. EVALUATION FACTORS EVALUATION FACTORS:(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) Applicants should cite specific, illustrative examples for each factor. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. Factor #1 Demonstrated experience researching and applying government travel regulations (FTR, DSSR, etc.) and office policies to process time-sensitive travel requests. Factor #2 Demonstrated experience tracking and maintaining financial, travel or personnel information with software applications such as Microsoft Access or Excel. BASIS OF RATING: Applicants who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows:Evaluation Factors have been assigned the following points:Factor #1 - 30 Factor #2 - 30 Total Possible - 60 points Interview Performance - 40 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The most qualified candidates may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office applications. OTI will not pay for any expenses associated with the interviews. In addition, applications (written materials and interviews) will be evaluated based on content as well as on the applicant's writing, presentation, and communication skills. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for applicants being considered for selection. IV. APPLYING Applications must be received by the closing date and time at the address specified in Section I, item 3, and submitted to the Point of Contact in Section I, item 11. Qualified applicants are required to submit: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.(b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. If you do not specify which grade level(s), your application will be considered at the lower grade level. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing:Each of the two (2) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 60 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. By submitting your application materials, you agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment. To ensure consideration of applications for the intended position, applicants must prominently reference the solicitation number in the application submission. Applicant resources are available at www.otijobs.net/#!guidance-for-applying/c1ggu. DOCUMENT SUBMITTALS Via mail: Office of Transition Initiatives, 529 14th Street, NW, Suite 300, Washington, D.C. 20045Via email: OTIjobs@usaid.gov Please note in your document submittal where you heard about this position. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT All individuals contracted as US PSCs in the United States are required to have a DUNS Number and be registered in the SAM database. The selected candidate will be provided with guidance regarding this registration. For general information about DUNS Numbers and SAM, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number and FAR 52.204-7, System for Award Management. https:/acquisition.gov/far/current/html/52_200_206.html or www.sam.gov. ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. V. LIST OF REQUIRED FORMS FOR PSC HIRES Once the CO informs the successful applicant about being selected for a contract award, the CO will provide the successful applicant instructions about how to complete and submit the following forms. Forms outlined below can found at http://www.usaid.gov/forms/ 1. Federal Employment Application (AID-302-3).2. Declaration for Federal Employment (OF-306).3. Medical History and Examination Form (DS-6561). 4. Questionnaire for Sensitive Positions (for National Security) (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85). 5. Finger Print Card (FD-258). VI. BENEFITS/ALLOWANCES As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: 1. BENEFITS: (a) Employer's FICA Contribution(b) Contribution toward Health & Life Insurance(c) Pay Comparability Adjustment(d) Annual Increase (pending a satisfactory performance evaluation)(e) Eligibility for Worker's Compensation(f) Annual & Sick Leave 2. ALLOWANCES:Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas) (a) Post Differential Chapter 500 and Tables in Chapter 900.(b) Living Quarters Allowance Section 130.(c) Temporary Lodging Allowance Section 120.(d) Post Allowance Section 220.(e) Supplemental Post Allowance Section 230.(f) Payments During Evacuation Section 600.(g) Education Allowance Section 270.(h) Separate Maintenance Allowance Section 260.(i) Danger Pay Allowance Section 650.(j) Education Travel Section 280. VII. TAXES USPSCs are required to pay Federal Income Taxes, FICA, and Medicare VIII. ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDS) AND CONTRACT INFORMATION BULLETINS (CIBS) PERTAINING TO PSCs AAPDs and CIBs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/work-usaid/aapds-cibs#psc to determine which AAPDs and CIBs apply to this contract. AAPD 06-10 - PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 28, MEDICAL EXPENSE PAYMENT RESPONSIBILITY(OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/16fam/index.htm. Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs. (f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor's invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism. (g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual's behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider. (h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s).

USPSC - OTI Travel & Operations Specialist - Washington,DC

Agency for International Development, Washington D.C. | Published May 8, 2015  -  Deadline May 26, 2015
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Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: OTI Travel & Operations Specialist Solicitation Number: SOL-OTI-15-000028 Salary Level: GS-9 Equivalent: $52,668 - $68,465 GS-11 Equivalent: $63,722 - $82,840 GS-12 Equivalent: $76,378 - $99,296 Issuance Date: May 8, 2015 Closing Date: May 26, 2015 Closing Time: 5:00 P.M. Eastern Time Dear Prospective Applicants: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. citizens to provide personal services as a Travel & Operations Specialist under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the two (2) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 60 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. Your complete resume and the supplemental document addressing the EFs must be mailed or emailed to: Office of Transition Initiatives 529 14th Street, NW, Suite 807 Washington, DC 20045 E-Mail Address: OTIjobs@usaid.gov Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to: OTI Recruitment Team Telephone Number: (202) 706-6100 E-Mail Address: OTIjobs@usaid.gov Website: www.OTIjobs.net Sincerely, Cristina Sylvia Contracting Officer Solicitation for U.S. Personal Services Contractor (PSC) Travel & Operations Specialist - Washington, DC (Multiple Positions) 1. SOLICITATION NO.: SOL-OTI-15-000028 2. ISSUANCE DATE: May 8, 2015 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: May 26, 2015 5:00 pm Eastern Time 4. POSITION TITLE: Travel & Operations Specialist 5. MARKET VALUE: This position has been designated as a "tandem/ladder" position that, depending on the qualifications of the candidate, can be filled at either the GS-9 ($52,668 - $68,465 per annum) or GS-11 ($63,722 - $82,840 per annum) equivalent level. The highest level of this position is a GS-12 ($76,378 - $99,296 per annum). Final compensation will be negotiated within the listed market value of the GS-9 or GS-11 level depending on qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. Following at least one year at the GS-9 grade, the candidate may have the opportunity for advancement to the GS-11 equivalent grade. Following two years at the GS-11 grade, the candidate may have the opportunity for advancement to the GS-12 equivalent grade. In order to be advanced to the higher grade, the incumbent must meet the minimum qualifications of the higher grade and receive an excellent performance rating in their most recent annual performance evaluation. The evaluation must include a statement by the supervisor that the employee is performing successfully at the current grade and is considered ready to perform at the higher grade level. Neither advancement nor extension of the contract is guaranteed. Note: Applicants who submit an application for the GS-11 grade level, but do not meet the minimum qualifications as outlined in this solicitation and as reviewed by the Technical Evaluation Committee, will not be considered for the GS-9 positions if they have not submitted a separate application for the GS-9 level. Similarly, applicants who apply for the GS-9 position even though they might meet the minimum qualifications for the GS-11 position will not be considered for the higher graded position if they have not submitted a separate application for the GS-11 position. Applicants who are unsure of which grade level they meet the minimum qualifications for should submit separate applications for the GS-9 and the GS-11 positions. 6. PERIOD OF PERFORMANCE: Two years, with three one-year option periods. 7. PLACE OF PERFORMANCE: Washington, D.C. 8. STATEMENT OF WORK POSITION DESCRIPTION BACKGROUND USAID's Office of Transition Initiatives (OTI) is seeking highly motivated, highly qualified individuals who want the opportunity to help support rapid international transition programs for priority conflict-prone countries. Created in 1994 as a distinct operating unit within USAID, OTI helps local partners advance peace and democracy in politically-transitioning countries. In support of U.S. foreign policy, OTI seizes emerging windows of opportunity in the political landscape to promote stability, peace, and democracy by catalyzing local initiatives through adaptive and agile programming. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under U.S. Personal Services Contracts (USPSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the office's programmatic goals and objectives. USPSCs are considered employees of USAID for all purposes except programs administered by the Office of Personnel Management (OPM) - such as federally sponsored health insurance, life insurance, and retirement benefits. However, there are several other similar benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see page 17 of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/political-transition-initiatives INTRODUCTION The Travel & Operations Specialist is responsible for managing and coordinating travel for program-funded U.S. Personal Service Contractor staff, and providing operations services (e.g. information management and technology, finance and general administrative) in support of OTI's program implementation. Given the contingent, operational, and flexible nature of OTI's political transition work overseas, the Travel & Operations Specialist's duties may evolve and change depending on the operational and programmatic needs of the office. 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Travel & Operations Specialist requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of a highly operational office, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent has a high level of integrity and attention to detail to ensure the use of OTI systems and procedures to maintain effective and efficient management of funds, programming, and monitoring and evaluation. The incumbent is highly flexible and willing to work under conditions of ongoing change, and remains professional and respectful of colleagues and authority in a diverse workforce. She or he places a premium on the building of positive relationships with his or her respective team both in the field and in Washington, and with key stakeholders both in and outside of USAID. The incumbent is able to prioritize and complete tasks without follow-up by the supervisor, while also filling in gaps as needed to ensure the responsiveness of the team. The Travel & Operations Specialist is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. Under the direct supervision of the OTI Travel Team Leader or his/her designee, the Travel & Operations Specialist will perform the following duties: At the GS-9 Level: • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Process applications and requests for renewals of Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Support OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.; • Provide support on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects; • Assist with staff notifications on changes in policy and procedures and issue periodic reminders on key aspects of travel planning and execution, including regular updates to OTI Travel Office Order OTI Office to reflect changes in OTI office, Agency, Federal, and State Department policies and procedures; • Provide administrative or other support for other OTI operations and/or program functions as required; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year -end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Participate on Agency panels or working groups to develop, improve, or train on new travel systems; • Establish and maintain the official electronic travel files, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Maintain accurate records of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered; • After an initial learning period, provide orientation, training, and mentoring for incoming staff on matters related to travel and as delegated; communicate with supervisor to recognize good performance and communicate where performance needs to be improved; • After an initial learning period, provide advice and guidance to OTI personnel on all aspects of the travel program. Coordinate with the agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. With the assistance of the supervisor, serve as a POC for the Agency's travel office on matters pertaining to the implementation of the travel system, as requested. Assist with the maintenance of a library of resource documents of interest to travelers: per diem rates, travel regulations, travel allowances, etc.; • Collaborate with supervisor to discuss improvements to current travel system, providing ideas for innovation; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • Perform all other duties as assigned by supervisor. At the GS-11 Level: • Incumbent is expected to be an expert in the travel support field for the Agency, in regards to supporting program-funded personnel, policy and technical guidance as it pertains to domestic and international travel for OTI staff; • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Process applications and requests for renewals of Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Advise OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.; • Serve as the OTI Point of Contact (POC) on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects; • Notify staff of changes in policy and procedures and issue periodic reminders on key aspects of travel planning and execution, including regular updates to OTI Travel Office Order OTI Office to reflect changes in OTI office, Agency, Federal, and State Department policies and procedures; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year -end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Participate on Agency panels or working groups to develop, improve, or train on new travel systems; • Establish and maintain the official electronic travel files, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Maintain accurate records of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered; • Provide orientation, training, and mentoring for staff as delegated; communicate with supervisor to recognize good performance and communicate where performance needs to be improved; • Provide advice and guidance to OTI personnel on all aspects of the USAID travel program coordinating with the Agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. Serve as the POC for the Agency's travel office on matters pertaining to the Agency's electronic travel systems, as requested. Maintain a library of resource documents of interest to travelers: per diem rates, travel allowances, etc.; • Provide training for OTI staff on OTI travel procedures, the Agency travel system, and on standard operating procedures for the conduct of travel, and on the automated country clearance system; • Collaborate with supervisor to discuss improvements to current travel system, providing ideas for innovation with close participation on Agency panels or working groups to develop, improve, or train on new systems; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • When required serve as Acting Team Leader for the OTI Travel Team in his/her absence; • Perform all other duties as assigned by supervisor. At the GS-12 Level: • Incumbent is expected to be an expert in the area of Federal and Agency Travel processes and regulations; being able to provide concrete and concise policy and technical guidance as it pertains to domestic and international travel for OTI staff; • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Ensure that applications and requests for renewals are processed for Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Advise OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.); • Serve as the OTI Point of Contact (POC) on regulations and policies relating to ordered departure and emergency evacuation of program-funded staff posted to USAID Missions and/or U.S. Embassies. Assist employees on ordered departure with questions regarding allowances, departure location and other logistics; • Provide assistance on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects. Observe and make suggestions on possible improvements to systems already in place; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year-end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Incumbent will be asked to facilitate Agency panels or working groups to develop, improve, or train on new systems; • Establish and maintain the official office files on travel, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Ensure accurate hard copy and electronic records are maintained of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Ensure that OTI, Agency, and State Department travel information and systems are shared efficiently and effectively with OTI staff, using OTI systems (e.g. OTI Anywhere) through regular group and one-on-one trainings, ad hoc brown bags, and maintenance of resources documents of interest to travelers; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered. Act as the main point of contact between these offices and the OTI Travel Team; • Work closely with travelers and the Agency's designated TMC to ensure that routings and ticketing is within Agency policy and is advantageous to the Government. Provide monthly reporting to Travel Team Lead to ensure that OTI travel is performed at a continued cost savings; • Provide ongoing mentoring and training for other OTI staff that help manage travel actions for their teams (e.g. Administrative Program Assistants, Program Assistants, Program Managers, and others); • Provide advice and guidance to OTI personnel on all aspects of the USAID travel program coordinating with the Agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. Serve as the POC for the Agency's travel office on matters pertaining to the Agency's electronic travel systems, as requested. Maintain a library of resource documents of interest to travelers: per diem rates, travel allowances, etc.; • Provide training for OTI staff on OTI travel procedures, the Agency travel system, and on standard operating procedures for the conduct of travel, and on the automated country clearance system; • Serve as a travel expert for the Agency regarding travel support for program funded U.S. Personal Service Contract employees, participating on Agency panels and/or working groups to develop, improve, or train on new systems relevant to OTI travel requirements; • Collaborate with supervisor to discuss improvements to current travel system, providing ideas for innovation with close participation on Agency panels or working groups to develop, improve, or train on new systems; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • When required serve as Acting Team Leader for the OTI Travel Team in his/her absence; • Perform all other duties as assigned. SUPERVISORY RELATIONSHIP: The Travel & Operations Specialist will be supervised by the Travel Team Leader, as a member of the Operations and Management Division (OMD). SUPERVISORY CONTROLS: At the GS-9 level, the supervisor will assign priorities, deadlines, and work to be accomplished. The employee is expected to use initiative in carrying out recurring assignments independently, while referring deviations, problems and unfamiliar situations to the supervisor. At the GS-11 level, the supervisor will create assignments by defining objectives, priorities and deadlines, and will work with the employee on situations that do not have clear precedents. The employee is expected to plan and carry out successive steps, and handle problems and deviations in accordance with instructions, policies, previous training or accepted practices. The supervisor will evaluate work for technical soundness, appropriateness and conformity to policy requirements. At the GS-12 level, the supervisor will set overall objectives and resources available, and work with the employee to develop deadlines, methodology, and work to be accomplished. The employee will be responsible for carrying out assignments and consulting with the supervisor on policy interpretations. The supervisor will evaluate work for technical soundness and effectiveness in meeting work objectives. 10. PHYSICAL DEMANDS The work is generally sedentary and does not pose undue physical demands. 11. WORK ENVIRONMENT Work is performed in an office setting. Overseas deployments are not required for this position. 12. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying." Applicants may satisfy the minimum qualifications through work experience supporting travel operations for a U.S. Government agency or through the combination of education and position-specific work experience.) At the GS-9 level: (1) Five (5) years of work experience supporting travel operations for a U.S. Government agency. OR (2) Bachelor's degree with two (2) years of work experience; OR Associate's degree with three (3) years of work experience; AND (3) Two (2) years of experience providing administrative, finance, or personnel support for an organization with domestic and overseas staff; (4) One (1) year of experience supporting travel operations for a U.S. Government agency; (5) Demonstrated experience with data entry and database management. At the GS-11 level: (1) Six (6) years of work experience supporting travel operations for a U.S. Government agency. OR (2) Bachelor's degree with three (3) years of work experience; OR Associate's degree with four (4) years of work experience; AND (3) Three (3) years of experience providing administrative, finance, or personnel support for an organization with domestic and overseas staff; (4) Two (2) years of experience supporting travel operations for a U.S. Government agency; (5) One (1) year of data entry and database management experience. At the GS-12 level: (1) Eight (8) years of work experience supporting travel operations for a U.S. Government agency. OR (2) Bachelor's degree with five (5) years of work experience; OR Associate's degree with six (6) years of work experience; AND (3) Five (5) years of experience providing administrative, finance, or personnel support for an organization with domestic and overseas staff; (4) Four (4) years of experience supporting travel operations for a U.S. Government agency; (5) Three (3) years of data entry and database management experience. SELECTION FACTORS (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.) • Applicant is a U.S. Citizen; • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements; • Supplemental document specifically addressing how the candidate meets each of the Evaluation Factors submitted; • Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship); • Satisfactory verification of academic credentials. A USAID Secret level security clearance is required prior to issuance of the contract for this position. NOTE: If a full security investigation package is not submitted by the selected within 30 days after it is requested, the offer may be rescinded. If a security clearance is not able to be obtained within four months after the selected submits the initial security clearance documentation, the offer may be rescinded. EVALUATION FACTORS (Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) Applicants should cite specific, illustrative examples for each factor. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. Factor #1 Demonstrated experience researching and applying government travel regulations (FTR, DSSR, etc.) and office policies to process time-sensitive travel requests. Factor #2 Demonstrated experience tracking and maintaining financial, travel, or personnel information with software applications such as Microsoft Access or Excel. BASIS OF RATING: Applicants who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 - 30 Factor #2 - 30 Total Possible - 60 Points Interview Performance - 40 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The most qualified candidates may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office applications. OTI will not pay for any expenses associated with the interviews. In addition, applications (written materials and interviews) will be evaluated based on content as well as on the applicant's writing, presentation, and communication skills. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for applicants being considered for selection. APPLYING: Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the two (2) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 60 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. By submitting your application materials, you agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment. To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email. DOCUMENT SUBMITTALS Via mail: Office of Transition Initiatives, 529 14th St. NW, Suite 807, Washington, DC 20045 Via email: OTIjobs@usaid.gov Please note in your document submittal where you heard about this position. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https:/acquisition.gov/far/current/html/52_200_206.html LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usa.gov/Topics/Reference-Shelf/forms.shtml or at http://www.usaid.gov/forms/ 1. Federal Employment Application (OF-612). 2. Declaration for Federal Employment (OF-306). 3. Medical History and Examination Form (DS-6561). 4. Questionnaire for Sensitive Positions (for National Security) (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85). 5. Finger Print Card (FD-258). Forms 1 through 5 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/work-usaid/aapds-cibs#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. FAR 52.222-50 - COMBATING TRAFFICKING IN PERSONS FAR Clause 52.222-50 is hereby incorporated as Attachment 2 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase (pending a satisfactory performance evaluation) Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/16fam/index.htm Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs. (f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor's invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism. (g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual's behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider. (h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s). ATTACHMENT 2 FAR 52.222-50 COMBATING TRAFFICKING IN PERSONS (FEB 2009). (a) Definitions. As used in this clause- "Coercion" means- (1) Threats of serious harm to or physical restraint against any person; (2) Any scheme, plan, or pattern intended to cause a person to believe that failure to perform an act would result in serious harm to or physical restraint against any person; or (3) The abuse or threatened abuse of the legal process. "Commercial sex act" means any sex act on account of which anything of value is given to or received by any person. "Debt bondage" means the status or condition of a debtor arising from a pledge by the debtor of his or her personal services or of those of a person under his or her control as a security for debt, if the value of those services as reasonably assessed is not applied toward the liquidation of the debt or the length and nature of those services are not respectively limited and defined. "Employee" means an employee of the Contractor directly engaged in the performance of work under the contract who has other than a minimal impact or involvement in contract performance. "Forced Labor" means knowingly providing or obtaining the labor or services of a person- (1) By threats of serious harm to, or physical restraint against, that person or another person; (2) By means of any scheme, plan, or pattern intended to cause the person to believe that, if the person did not perform such labor or services, that person or another person would suffer serious harm or physical restraint; or (3) By means of the abuse or threatened abuse of law or the legal process. "Involuntary servitude" includes a condition of servitude induced by means of- (1) Any scheme, plan, or pattern intended to cause a person to believe that, if the person did not enter into or continue in such conditions, that person or another person would suffer serious harm or physical restraint; or (2) The abuse or threatened abuse of the legal process. "Severe forms of trafficking in persons" means- (1) Sex trafficking in which a commercial sex act is induced by force, fraud, or coercion, or in which the person induced to perform such act has not attained 18 years of age; or (2) The recruitment, harboring, transportation, provision, or obtaining of a person for labor or services, through the use of force, fraud, or coercion for the purpose of subjection to involuntary servitude, peonage, debt bondage, or slavery. "Sex trafficking" means the recruitment, harboring, transportation, provision, or obtaining of a person for the purpose of a commercial sex act. (b) Policy. The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not- (1) Engage in severe forms of trafficking in persons during the period of performance of the contract; (2) Procure commercial sex acts during the period of performance of the contract; or (3) Use forced labor in the performance of the contract. (c) Contractor requirements. The Contractor shall- (1) Notify its employees of- (i) The United States Government's zero tolerance policy described in paragraph (b) of this clause; and (ii) The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment; and (2) Take appropriate action, up to and including termination, against employees or subcontractors that violate the policy in paragraph (b) of this clause. (d) Notification. The Contractor shall inform the Contracting Officer immediately of- (1) Any information it receives from any source (including host country law enforcement) that alleges a Contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates this policy; and (2) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this clause. (e) Remedies. In addition to other remedies available to the Government, the Contractor's failure to comply with the requirements of paragraphs (c), (d), or (f) of this clause may result in- (1) Requiring the Contractor to remove a Contractor employee or employees from the performance of the contract; (2) Requiring the Contractor to terminate a subcontract; (3) Suspension of contract payments; (4) Loss of award fee, consistent with the award fee plan, for the performance period in which the Government determined Contractor non-compliance; (5) Termination of the contract for default or cause, in accordance with the termination clause of this contract; or (6) Suspension or debarment. (f) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (f), in all subcontracts. (g) Mitigating Factor. The Contracting Officer may consider whether the Contractor had a Trafficking in Persons awareness program at the time of the violation as a mitigating factor when determining remedies. Additional information about Trafficking in Persons and examples of awareness programs can be found at the website for the Department of State's Office to Monitor and Combat Trafficking in Persons at http://www.state.gov/g/tip.

Financial Services 401k Plan

Department of State, Bureau of International Narcotics and Law Enforcement Affairs | Published March 26, 2009  -  Deadline April 23, 2009
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This is a combined synopsis/solicitation for commercial items prepared per the format in Subpart 12, as supplemented with additional information included this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation number INL- 09-Financial Services is a Request for Proposal (RFP). The Government intends to award a firm, fixed price contract for financial services as described below. The award will be for a base year with four option years. The following Provisions and Clauses are incorporated into this RFQ by reference. No addenda apply to these Provisions and Clauses. FAR 52.212-1, Instructions to Offerors � Commercial Items, FAR 52.212-3, Offeror Representation and Certifications � Commercial Items, FAR 52.212-4 Contract Terms and Conditions � Commercial Items, FAR 52-212-5, Contract Terms and conditions required to Implement Statutes or Executive Orders-Commercial Items. No additional FAR clauses apply. Proposals are due by 4pm ET April 23, 2009. Proposals shall be sent via email only to Mary Pat Hayes-Crow, Contracting Officer at hayes-crowmp2@state.gov. Questions regarding this RFP must be received NLT 4pm ET April 9, 2009 via email to hayes-crowmp2@state.gov. Scope of Work Tax-Deferred Defined Contribution Plan Services For U.S. Personnel Services Contractors-(USPSCs), United States Department of State A. INTRODUCTION/SUMMARY US Department of State (DOS), Bureau of International Narcotic and Law Enforcement (INL), Overseas Building Operation, and Diplomatic Security require record keeping/administrative and investment management services for its start-up tax deferred defined contribution plan, equivalent in design and function to an Internal Revenue Code (IRC) 401 (k) plan. DOS intends for contributions to the Plan to begin no later than June 15, 2009. The record keeping/administrative contractor must provide daily valuation. The investment management services contractor must provide a minimum of at least 5 diversified investment options and at least 3 of these must represent materially different risk characteristics. Department of State (DOS) has a centralized payroll processing for paying personal services contractors (USPSC's). Payroll is processed at the Global Financial Service Center, located in Charleston South Carolina. DOS uses a proprietary payroll software application for payroll operations. USPSC's submit their time and attendance (T&A) sheets on a bi-weekly schedule to their designated time keepers who submits them to the financial service center payroll office. Upon receipt of the T&A, the payroll office calculates gross pay, all deductions, and net pay amounts. The payroll systems is expected to be able to accommodate typical 401{k) plan processing requirements (accomplishing withholdings, reporting to employees bi-weekly on taxable and non-taxable wage amounts, and producing appropriate W-2s. B. PLAN DATA Using the following data, please calculate Plan charges for each of the investment options and internal fund expenses based upon the May 31, 2009 information on eligible participants and bi-weekly cash flow. Est1mated Participants 1/: Eligible Participating: 624 650 Not Eligible: 0 0 Total: 624 1/ Due to fluctuations in staffing, the number of eligible USPSC's may range from 600 to 650, including local USPSC's who are US Citizens. As of March 26, 2009, there are 632 USPSC's world-wide. Estimated Bi-Weekly Gross Salary Cash Flow: (Please not that this is based on a calculation of total projected participant population times the maximum contribution limit $ 20,000). At 624 At 650 Contributions $ 480, 000 $ 500, 000 Distributions/2 0 0 Net Cash Flows $ 480,000 $ 500,000 2/ Due to the age of this Plan, we do not anticipate any distributions in the first year of operation of the Plan. OBJECTIVE DOS requests proposals from contractors interested in providing investment fund management, enrollment, and recordkeeping/administration services for the operation of a tax-deferred defined contribution plan (meeting the requirements of a 401(k) plan) which will benefit personal services contractors (PSC's) working for the DOS. DOS does not contribute any matching funds to participant investments and does not reimburse any investment management, trustee, administration/record keeping, and compliance charges for the Plan. There are about 600 -650 personal service contractors who are eligible to participate in the Plan. The Internal Revenue Service (IRS) has issued a private letter ruling allowing this Plan. The IRS must provide final approval for the selected plan. Because USPSCs cannot participate in programs administered by OPM they are not eligible for Federal retirement or the Thrift Savings Plan. However, under current Internal Revenue Service (IRS) regulations, they are considered employees of DOS. (Note: As an employee for purposes of Section 636(a)(3) of the Foreign Assistance Act of 1961, as amended (22 USC 2396(a)(3), the Contractor is generally an employee of the United States for purposes of laws other than those administered by the Office of Personnel Management (i.e., Title 5, United States Code). This includes being an employee of the United States for purposes of Title 26, United States Code, which subjects the Contractor to withholding for both FICA and Federal Income Tax, and precludes the Contractor from receiving the foreign earned income tax exclusions of 26 USC Section 911.) Thus, PSCs are not eligible to participate in other tax-deferred retirement plans (TSP, 401{k), SSP/IRA's) with the exception of Individual Retirement Accounts. Supporting this, the Federal Retirement Thrift Investment Board (General Counsel), stated that without legislation that specifically addresses the Thrift Savings Plan (TSP), USPSCs can not be made eligible to participate in the TSP. Within the last few months, however, the IRS (Manager Employee Plans) has issued a letter ruling in response to DOS's request, "that the IRS rules that DOS may establish a 401(k) plan on behalf of USPSCs. The ruling that was issued states that DOS can, in fact, establish a 401(k) plan for USPSCs, who are "employees" under the relevant IRS definition. E. SCOPE OF WORK Record keeping/administrative, compliance, and investment management/trustee services for the DOS USPSC tax deferred 401(k) retirement plan. REQUIREMENTS The Plan must meet all Internal Revenue Code requirements unless otherwise stated. Record keeping/Administrative Services - The contractor shall be capable of performing record keeping/administrative services, which at a minimum include the following: 1. A Start-Up, Education/Marketing and Enrollment process which includes: . Preparing a tax-deferred defined contribution plan document meeting 401(k) requirements in design, recordkeeping, administration, compliance or other provisions which could be enhanced or problematic and providing a written recommendation for change. . Preparing a customized Summary Plan Description (SPD); producing the SPD in quantity, and mailing to DOS USPSC's mailing addresses of record, after approval by DOS. . Designing and mailing (including electronic such as web enabled and electronic mail address and printed formats) informational and educational materials about the available 401(k) plan and the enrollment process to DOS USPSC mailing addresses of record. Materials will provide fund performance information to encourage plan participation by focusing on the benefits of tax-deferred savings and help participants determine their investment strategy. . Providing training on the administrative responsibilities required by the Plan to selected DOS personnel. - - - � - - - - - � . Providing five copies of administrative procedures manuals (electronic and printed formats) and ongoing administrative procedure manual updates/replacements (at least semi-annually), subject to DOS approval. . Providing enrollment materials (via web enabled application, electronic mail, or printed formats) for all DOS USPSC personnel eligible to participate in the Plan and mailing these materials to their addresses of record. This includes beneficiary designation forms with instructions. . Providing DOS INL office with stock copies of informational and educational materials about the available funds, including beneficiary designation forms with instruction. 2. An Administration process which includes, but is not limited to: . Designating a DOS account representative to serve as point of contact for DOS program issues, to resolve customer service issues, and to notify DOS's Contracting Officer's Technical Representative of changes in rules and regulations governing qualified plans. The account representative shall meet, at minimum, on a semi�annual basis with the DOS representative and also provide monthly progress reports on the Plan. Providing participants with account access to the investment fund administration system by on-line access via internet AND US toll free number, with the ability to select the option to speak to a customer service representative; � Providing daily valuations; . Maintaining participant account balances and census data; � Processing capabilities for multiple loans for each plan participant; � Processing hardship withdrawals; � . Processing additions, corrections, and reinstatements; . Processing rollovers to and from the plan; . Handling a minimum of 5 investment options; . Maintaining plan participant beneficiary designations; . Accepting payroll and census information in tape, disc, electronic transmission, or hardcopy or other transmission method on a biweekly basis in accordance with DOS payroll administrator's pay schedule; . Selecting a default fund in the event contribution splits are received without an investment election on file; . Providing the cumulative contributions per plan participant per investment option in tape format, quarterly; and . Keeping and maintaining records and files concerning such administration, as is prudent, including plan participants' home addresses for mailing of account related information. Also, providing an electronic capability (web-enabled application or electronic mail) for providing this information. NOTE: ALL Systems information sent to DOS must be compatible with a Microsoft operating environment. � Supporting two annual enrollment open seasons per year, including providing informational, educational, and enrollment materials and mailing materials to participants' residences. . Administering court-ordered distributions as specified under the special rules and procedures involving federal benefits and in accordance with applicable federal law. (Note: Federal regulations define spousal court orders as a "court decree of divorce, or annulment, or legal separation, or any court order or any court-approved property settlement agreement incident to a decree of divorce, annulment or legal separation'''' See 5 CFR Part 1653} . Calculating and distributing lump-sum and installment payments to plan participants. . Performing all IRS required discrimination testing, which includes but is not limited to: . ACP testing . ADP testing . Aggregate limit test . Monitoring of elective deferrals (Section 402(g. Top-heavy testing (Section 416(c) . Participation testing (Section 401(a� NOTE: These tests must be performed at least on a semiannual and plan year-end basis in compliance with IRS regulations, on a schedule designated by DOS. . Performing, at least semiannually, the Section 415 annual additions testing, which must reflect allocations under DOS's tax deferred defined contribution plan and any other related additions required under IRS code. � production and mailing to plan participants the following plan account information: . Quarterly Participants' statements, which include: . Cumulative employee contributions, both quarterly and year-to-date . In-service withdrawals; . Performance results of funds in the plan; � Summary of asset allocations for each participant. . On-demand Participant statements, as requested by the participants. . Annual 70 Distribution election forms to . participants who attain the age of 70 1/2. - - -- - - -- --� . Written or electronic confirmations of open season and fund allocation changes within seven calendar days after contractor notification of such changes. . IRS 1099 forms for all distributions, including delinquent loans. . Quarterly loan statements, including at a minimum: . Beginning balance . Principal paid . Interest paid . Ending balance . Interest rates . Written notification of excess contributions. . Refunds of excess contributions. . Provision of the following plan level reports to DOS: . Quarterly summary activity statistics, including at a minimum: . Cumulative employee contributions . In-service withdrawals � Performance results of funds in the plan . Annual "70� reports. . All required IRS reports. . Annual 5500 Report, including submission to the Department of Labor, if requested by DOS. . Results of annual IRS discrimination testing and summary report of all DOS plan participants with excess contributions. . Monthly plan asset reports. � Ad hoc reports requested by the DOS. '------� - --- - ----------� . Investment Management/Trustee Services - The contractor shall be capable of performing investment management/trustee services which, at a minimum, include the following: . Offering a minimum of 5 diversified, daily valued, investment options that are competitive within their categories; at least three investment options must represent materially different risk characteristics; any investment option shall not have invested more than 25 percent of its assets in securities of commercial banks (including state chartered banks) or their affiliates, including a bank holding company. See DOS ethics [5 CFR 3101.108(a} (2)] for the definition of "securities". . Accepting trades each business day on a pre�-notification trade business; i.e., trade executed at closing stock prices on the trade date. . Accepting contributions from DOS payroll office via wire transfer/ACH. � Providing periodic investment education material. � Designating an account representative for DOS who will attend quarterly DOS Retirement Savings Plan Oversight Committee meetings at DOS headquarters, as requested by DOS, coordinate investment management issues, and resolve related investment and processing issues for both inside and outside funds. � Producing and providing Ad Hoc reports to DOS. � Acting as DOS's Trustee. F. DOS RESPONSIBILITIES . At time of the contract award, DOS will provide the contractor with USPSC information, including location, accounting center, and salary for eligible PSC's. - -� -- - ------� DOS will periodically update the personal information necessary for the vendor to maintain accounts and mail participant information to the Contractor. INSTRUCTIONS TO OFFERORS: Interested offerors shall provide a complete technical proposal in response to this RFP which shall address all elements of this statement of work in sufficient detail in order that the Government may evaluate. The technical proposal shall also detail the offeror�s corporate capability and experience in managing 401k plans and shall include past performance information and reference information by which the Government can verify the offeror�s past performance. The cost proposal for this requirement shall be contained in a separate volume and shall include all fixed priced costs for the base year and all option years to support the technical proposal. TECHNICAL EVALUATION CRITERIA (a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforms to the solicitation and is the most advantageous to the Government, price and other factors considered. Award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors. The evaluation factors used in this solicitation will be rated acceptable/unacceptable. An unacceptable rating on any factor will be cause to remove the offeror from further consideration. All technically acceptable, responsible offerors will be placed in the competitive range and total price will be the deciding factor. The following is a breakout of the evaluation factors: (i) Ability to meet Statement of Work/Specification requirements. Provide a technical description in sufficient detail to evaluate compliance with the requirements of the solicitation. Each offeror shall provide sufficient data to substantiate the offerors ability to meet all requirements of the Statement of Work (ii) Ability to meet the delivery schedule. (b) Corporate capabilities and experience. (c) Past Performance. A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer�s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. - --�

USPSC - OTI Travel Team Leader - Washington, D.C.

Agency for International Development, Washington D.C. | Published September 10, 2015  -  Deadline September 24, 2015
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Request for Personal Services Contractor USAID Office of Transition Initiatives Position Title: Travel Team Leader - Washington, DC Solicitation Number: SOL-OTI-15-000056 Salary Level: GS-13 Equivalent: $90,823 - $118,069 Issuance Date: September 10, 2015 Closing Date: September 24, 2015 Closing Time: 5:00 P.M. Eastern Time Dear Prospective Applicants: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. citizens to provide personal services as a Travel Team Leader under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the three (3) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 70 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. Your complete resume and the supplemental document addressing the EFs must be mailed or emailed to: Office of Transition Initiatives 529 14th Street, NW, Suite 807 Washington, DC 20045 E-Mail Address: OTIjobs@usaid.gov Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to: OTI Recruitment Team Telephone Number: (202) 706-6100 E-Mail Address: OTIjobs@usaid.gov Website: www.OTIjobs.net Sincerely, Cristina Sylvia Contracting Officer Solicitation for U.S. Personal Services Contractor (PSC) Travel Team Leader 1. SOLICITATION NO.: SOL-OTI-15-000056 2. ISSUANCE DATE: September 10, 2015 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: September 24, 2015, 5:00 pm Eastern Time 4. POSITION TITLE: Travel Team Leader 5. MARKET VALUE: This position has been designated at the GS-13 equivalent level, D.C. locality pay ($90,823 - $118,069 per annum). Final compensation will be negotiated within the listed market value based upon qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the pay range will not be entertained or negotiated. Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed. 6. PERIOD OF PERFORMANCE: Two years, with three one-year option periods. 7. PLACE OF PERFORMANCE: Washington, D.C. 8. STATEMENT OF WORK POSITION DESCRIPTION BACKGROUND USAID's Office of Transition Initiatives (OTI) is seeking highly motivated, highly qualified individuals who want the opportunity to help support rapid international transition programs for priority conflict-prone countries. Created in 1994 as a distinct operating unit within USAID, OTI helps local partners advance peace and democracy in politically-transitioning countries. In support of U.S. foreign policy, OTI seizes emerging windows of opportunity in the political landscape to promote stability, peace, and democracy by catalyzing local initiatives through adaptive and agile programming. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high level professionals and experts under U.S. Personal Services Contracts (USPSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the office's programmatic goals and objectives. USPSCs are considered employees of USAID for all purposes except programs administered by the Office of Personnel Management (OPM) - such as federally sponsored health insurance, life insurance, and retirement benefits. However, there are several other similar benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see page 12 of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/political-transition-initiatives INTRODUCTION As a key member of the OTI Operations and Management Division, the Travel Team Leader is directly responsible for the overall administration, management and coordination of travel for OTI's program-funded U.S. Personal Service Contractor staff, and providing operations services (e.g. information management and technology, finance and general administrative) in support of OTI's program implementation. Given the contingent, operational, and flexible nature of OTI's political transition work overseas, the Travel Team Leader's duties may evolve and change depending on the operational and programmatic needs of the office. 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Travel Team Leader requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of a highly operational office, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent has a high level of integrity and attention to detail to ensure the use of OTI systems and procedures to maintain effective and efficient management of funds, programming, and monitoring and evaluation. The incumbent is highly flexible and willing to work under conditions of ongoing change, and remains professional and respectful of colleagues and authority in a diverse workforce. She or he places a premium on the building of positive relationships with his or her respective team both in the field and in Washington, and with key stakeholders both in and outside of USAID. The incumbent is able to prioritize and complete tasks without follow-up by the supervisor, while also filling in gaps as needed to ensure the responsiveness of the team. The Travel Leader is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. Under the direct supervision of the OTI Operations and Management Division Chief or his/her designee, the Travel Team Leader will perform the following duties: • Serve as an expert in the area of Federal and Agency Travel processes and regulations; being able to provide concrete and concise policy and technical guidance as it pertains to domestic and international travel for OTI staff; • Serve as a travel expert for the Agency regarding travel support for program funded U.S. Personal Service Contract employees, participating on Agency panels and/or working groups to develop, improve, or train on new systems relevant to OTI travel requirements; • Provide travel fund management in areas such as reconciliations, upward adjustments, deobligations, reporting/management, accruals, assisting with year-end close outs, forwarding funding travel actions, processing Personal Service Contractor expense vouchers and/or travel comp time calculations, etc.; • Prepare travel authorizations in the Agency travel system for Washington based program-funded staff traveling on temporary duty assignments within the United States and overseas, including processing of travel requests, ensuring that all clearances have been obtained and that required documentation (itineraries, country clearances, and funding) has been prepared. Prepare assignment to post travel authorizations. On an as-needed basis, prepare travel authorizations for overseas field staff. Process amendments to travel authorizations as needed; • Ensure that applications and requests for renewals are processed for Diplomatic and Official passports for OTI program funded staff and facilitate the receipt of required visas and country clearances. Coordinate with the traveler and with the USAID travel agent to provide the traveler with a travel authorization, ticket, travel voucher package, etc.; • Prepare, review and process travel vouchers for payment for program funded staff. Monitor processing via the Agency travel system to ensure timely payment by the Office of Financial Management (M/FM). Intervene when necessary to assist travelers in the resolution of problems arising in connection with their travel vouchers. Conduct periodic reviews of travel-related obligations and disbursements to identify funds for de-obligation; • Ensure accurate hard copy and electronic records are maintained of the current status of diplomatic passports, visas, inoculations and medical evacuation policies to ensure that all travelers have the appropriate documents and current medical evacuation coverage when traveling; • Ensure that OTI, Agency, and State Department travel information and systems are shared efficiently and effectively with OTI staff, using OTI systems (e.g. OTI Anywhere) through regular group and one-on-one trainings, ad hoc brown bags, and maintenance of resources documents of interest to travelers; • Provide advice and guidance to OTI personnel on all aspects of the USAID travel program coordinating with the Agency's central travel office as needed to obtain clarifications of policy as it pertains to OTI travelers. Serve as the POC for the Agency's travel office on matters pertaining to the Agency's electronic travel systems, as requested. Maintain a library of resource documents of interest to travelers: per diem rates, travel allowances, etc.; • Provide training for OTI staff on OTI travel procedures, the Agency travel system, and on standard operating procedures for the conduct of travel, and on the automated country clearance system; • Advise OTI program staff on the preparation of documentation in support of international travel requests for country clearances, cable notifications of assignment to post for field staff, etc.); • Serve as the OTI Point of Contact (POC) on regulations and policies relating to ordered departure and emergency evacuation of program-funded staff posted to USAID Missions and/or U.S. Embassies. Assist employees on ordered departure with questions regarding allowances, departure location and other logistics; • Provide assistance on regulations and policies relating to the transportation and storage of personal effects (household effects, personal vehicle, air freight) to and from overseas posts on assignment/repatriation orders. Assist employees with the resolution of problems relating to the transportation and storage of effects. Observe and make suggestions on possible improvements to systems already in place; • Facilitate Agency panels or working groups to develop, improve, or train on new systems; • Establish and maintain effective and productive working relationships with administrative and financial personnel in USAID Missions, M/FM, regional financial management service centers, USAID Travel Office (M/AS/TT) and the Agency's Travel Agent to facilitate the timely processing of requests and resolution of problems encountered. Act as the main point of contact between these offices and the OTI Travel Team; • Develop and maintain effective relationships at all levels of OTI staff and across USAID offices sharing procedures and systems, to evaluate processes and seek out innovative ways of doing business to improve efficiency and effectiveness; • Establish and maintain the official office files on travel, including travel authorizations and vouchers. Monitor file holdings to ensure timely disposition of files in accordance with Agency records management guidelines; • Work closely with travelers and the Agency's designated TMC to ensure that routings and ticketing is within Agency policy and is advantageous to the Government. Provide monthly reporting to OMD Chief to ensure that OTI travel is performed at a continued cost savings; • Directly supervise the Travel Specialists and Assistants. Ensure that staff are highly qualified, trained, and mentored in all critical aspects of OTI and USAID travel policies and operations. Ensure that employee performance evaluations are completed in a timely manner in accordance with OTI office policy; • As needed, serve on short-term assignments with other USAID offices or bureaus in direct support of OTI programs. These placements shall not exceed three months; • Perform related duties as assigned by the supervisor to ensure the successful completion of country programs and operations. SUPERVISORY RELATIONSHIP: The Travel Team Leader will be supervised by the OTI Operations and Management Division Chief or his/her designee. SUPERVISORY CONTROLS: The supervisor will set overall objectives and resources available, and work with the employee to develop deadlines, projects, and work to be accomplished. The employee will be responsible for planning and carrying out assignments, resolving most conflicts, coordinating with others, and interpreting policy in terms of established objectives. Keeping the supervisor informed of progress, the employee may determine the approach to be taken and the methodology to be used. The supervisor will review completed work from an overall standpoint of feasibility, compatibility with other work, or effectiveness in meeting requirements. 10. PHYSICAL DEMANDS The work is generally sedentary and does not pose undue physical demands. 11. WORK ENVIRONMENT Work is performed in an office setting. Overseas deployments are not required for this position. 12. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") At a minimum, the applicant must have: (1) A Bachelor's degree with nine (9) years of work experience; OR Associate's degree with ten (10) years of work experience; OR Twelve (12) years of work experience; AND (2) Six (6) years of experience providing administrative, finance or personnel support for an organization with domestic and overseas staff; (3) Five (5) years of experience supporting travel operations for a U.S. Government agency; (4) Two (2) years of supervisory experience, including training, guiding and mentoring staff. SELECTION FACTORS (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.) • Applicant is a U.S. Citizen; • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements; • Supplemental document specifically addressing how the candidate meets each of the Evaluation Factors submitted; • Ability to obtain a SECRET level security clearance (NOTE: Dual citizens may be asked to renounce second-country citizenship); • Satisfactory verification of academic credentials. A USAID Secret level security clearance is required prior to issuance of the contract for this position. NOTE: If a full security investigation package is not submitted by the selected within 30 days after it is requested, the offer may be rescinded. If a security clearance is not able to be obtained within four months after the selected submits the initial security clearance documentation, the offer may be rescinded. EVALUATION FACTORS (Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) Applicants should cite specific, illustrative examples for each factor. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. Factor #1 Demonstrated experience researching and applying government travel regulations (FTR, DSSR, etc.) and office policies to process time-sensitive travel requests. Factor #2 Demonstrated experience tracking and maintaining financial, travel or personnel information with software applications such as Microsoft Access or Excel. Factor #3 Demonstrated experience working under pressure in a fast-paced environment, while independently managing competing priorities and meeting aggressive deadlines. BASIS OF RATING: Applicants who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 - 25 Factor #2 - 25 Factor #3 - 20 Total Possible - 70 Points Interview Performance - 30 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The most qualified candidates may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office applications. OTI will not pay for any expenses associated with the interviews. In addition, applications (written materials and interviews) will be evaluated based on content as well as on the applicant's writing, presentation, and communication skills. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for applicants being considered for selection. APPLYING: Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the three (3) Evaluation Factors shown in the solicitation. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. NOTE: The Evaluation Factors are worth 70 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. By submitting your application materials, you agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment. To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email. DOCUMENT SUBMITTALS Via mail: Office of Transition Initiatives, 529 14th St. NW, Suite 807, Washington, DC 20045 Via email: OTIjobs@usaid.gov Please note in your document submittal where you heard about this position. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https:/acquisition.gov/far/current/html/52_200_206.html LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usa.gov/Topics/Reference-Shelf/forms.shtml or at http://www.usaid.gov/forms/ 1. Federal Employment Application (OF-612). 2. Declaration for Federal Employment (OF-306). 3. Medical History and Examination Form (DS-6561). 4. Questionnaire for Sensitive Positions (for National Security) (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85). 5. Finger Print Card (FD-258). Forms 1 through 5 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://www.usaid.gov/work-usaid/aapds-cibs#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. FAR 52.222-50 - COMBATING TRAFFICKING IN PERSONS FAR Clause 52.222-50 is hereby incorporated as Attachment 2 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase (pending a satisfactory performance evaluation) Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/16fam/index.htm Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision). (d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met: (1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad; (2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and (3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition. (e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs. (f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor's invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism. (g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual's behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider. (h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s). ATTACHMENT 2 FAR 52.222-50 COMBATING TRAFFICKING IN PERSONS (FEB 2009). (a) Definitions. As used in this clause- "Coercion" means- (1) Threats of serious harm to or physical restraint against any person; (2) Any scheme, plan, or pattern intended to cause a person to believe that failure to perform an act would result in serious harm to or physical restraint against any person; or (3) The abuse or threatened abuse of the legal process. "Commercial sex act" means any sex act on account of which anything of value is given to or received by any person. "Debt bondage" means the status or condition of a debtor arising from a pledge by the debtor of his or her personal services or of those of a person under his or her control as a security for debt, if the value of those services as reasonably assessed is not applied toward the liquidation of the debt or the length and nature of those services are not respectively limited and defined. "Employee" means an employee of the Contractor directly engaged in the performance of work under the contract who has other than a minimal impact or involvement in contract performance. "Forced Labor" means knowingly providing or obtaining the labor or services of a person- (1) By threats of serious harm to, or physical restraint against, that person or another person; (2) By means of any scheme, plan, or pattern intended to cause the person to believe that, if the person did not perform such labor or services, that person or another person would suffer serious harm or physical restraint; or (3) By means of the abuse or threatened abuse of law or the legal process. "Involuntary servitude" includes a condition of servitude induced by means of- (1) Any scheme, plan, or pattern intended to cause a person to believe that, if the person did not enter into or continue in such conditions, that person or another person would suffer serious harm or physical restraint; or (2) The abuse or threatened abuse of the legal process. "Severe forms of trafficking in persons" means- (1) Sex trafficking in which a commercial sex act is induced by force, fraud, or coercion, or in which the person induced to perform such act has not attained 18 years of age; or (2) The recruitment, harboring, transportation, provision, or obtaining of a person for labor or services, through the use of force, fraud, or coercion for the purpose of subjection to involuntary servitude, peonage, debt bondage, or slavery. "Sex trafficking" means the recruitment, harboring, transportation, provision, or obtaining of a person for the purpose of a commercial sex act. (b) Policy. The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not- (1) Engage in severe forms of trafficking in persons during the period of performance of the contract; (2) Procure commercial sex acts during the period of performance of the contract; or (3) Use forced labor in the performance of the contract. (c) Contractor requirements. The Contractor shall- (1) Notify its employees of- (i) The United States Government's zero tolerance policy described in paragraph (b) of this clause; and (ii) The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment; and (2) Take appropriate action, up to and including termination, against employees or subcontractors that violate the policy in paragraph (b) of this clause. (d) Notification. The Contractor shall inform the Contracting Officer immediately of- (1) Any information it receives from any source (including host country law enforcement) that alleges a Contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates this policy; and (2) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this clause. (e) Remedies. In addition to other remedies available to the Government, the Contractor's failure to comply with the requirements of paragraphs (c), (d), or (f) of this clause may result in- (1) Requiring the Contractor to remove a Contractor employee or employees from the performance of the contract; (2) Requiring the Contractor to terminate a subcontract; (3) Suspension of contract payments; (4) Loss of award fee, consistent with the award fee plan, for the performance period in which the Government determined Contractor non-compliance; (5) Termination of the contract for default or cause, in accordance with the termination clause of this contract; or (6) Suspension or debarment. (f) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (f), in all subcontracts. (g) Mitigating Factor. The Contracting Officer may consider whether the Contractor had a Trafficking in Persons awareness program at the time of the violation as a mitigating factor when determining remedies. Additional information about Trafficking in Persons and examples of awareness programs can be found at the website for the Department of State's Office to Monitor and Combat Trafficking in Persons at http://www.state.gov/g/tip.
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