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Communication Promotional Material

Department of National Defence | Published October 30, 2017  -  Deadline October 11, 2017
cpvs

Trade Agreement: Canadian Free Trade Agreement (CFTA) Tendering Procedures: Suppliers on permanent list or able to meet qualification requirements Competitive Procurement Strategy: Lowest/Lower Bid Comprehensive Land Claim Agreement: No Nature of Requirements:   Communication Promotional Material  W8474-187480/B Holloway(CY011), Maxine Telephone No. - (613) 993-7242 Fax No. - (613) 991-5870    This is not a solicitation.  This Notice of Procurement is under Supply Arrangement EN578-121124.  Only Suppliers currently pre-qualified on the Supply Arrangement EN578-121124 have been invited to bid. As a requirement of the Supply Arrangement, this Notice is published on Buy and Sell Canada for a period of 15 calendar days.  The closing date published on this notice identifies how long the notice will be published.  For the Closing date of any solicitation under the Supply Arrangement, invited suppliers should refer to the solicitation documents. Suppliers that do not have a Supply Arrangement for the supply of Promotional Items with Public Works and Government Services Canada (PWGSC), cannot submit a bid.  Any Bids Received From Suppliers not Pre-Qualified on the Supply Arrangement will not be evaluated. Suppliers may qualify under Supply Arrangement EN578-121124 for Promotional Items, at any time.  Interested suppliers should download solicitation document EN578-121124 from Buyandsell.gc.ca and submit a response as per the requirements of the solicitation. The Department of National Defence requires the following promotional items: Credit Card USB Memory Flash Drive with specific artwork to indicate the file classification type that can be stored on the drive. The order quantities totalling 10,750 units are as follows:  Item Number Description                                Quantity 1 Credit card style USB Flash Drive - min. 8 GB capacity 10,000 2 Credit card style USB Flash Drive - min. 32 GB capacity 500 3 Credit card style USB Flash Drive - min. 64 GB capacity 250  The mandatory delivery date for all items and their associated quantities at the final destinations is December 15, 2017.    The responsive bidder who meets the mandatory delivery date with the lowest evaluated price will be recommended for contract award.  The requirement is subject to the provisions of the North American Free Trade Agreement (NAFTA) and the Canada Free Trade Agreement (CFTA).    Delivery Date: Above-mentioned  The Crown retains the right to negotiate with suppliers on any procurement.  Documents may be submitted in either official language of Canada.

Promotional Items

Department of National Defence | Published January 26, 2015  -  Deadline June 2, 2015
cpvs

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with Peru/Colombia/Panama Tendering Procedures: Suppliers on permanent list or able to meet qualification requirements Attachment: None Competitive Procurement Strategy: Lowest/Lower Bid Comprehensive Land Claim Agreement: No Nature of Requirements: Promotional Items W8474-157020/B Mondoux, Glenn Telephone No. - (613) 991-5791 THIS REQUEST FOR QUOTATION IS RESERVED FOR SUPPLIERS HOLDERS OF A SUPPLY ARRANGEMENT FOR PROMOTIONAL ITEMS # EN578-121124/001/CY to EN578-121124/035/CY FROM PUBLIC WORKS AND GOVERNMENT SERVICES CANADA. ONLY PRE-QUALIFIED SUPPLIERS HAVE BEEN INVITED TO BID. As a requirement of the Supply Arrangement, this notice will be published on BuyandSale for a period of 15 calendar days Suppliers that do not already hold a Supply Arrangement for the supply of Promotional Items with Public Works and Government Services Canada, identified herewith, CANNOT SUBMIT A BID. The Department of National Defence requires the following promotional items: Item Number Description Quantity 1 Credit card style USB Flash Drive - min. 16 GB capacity 6,535 2 Credit card style USB Flash Drive - min. 32 GB capacity 2,100 The mandatory delivery date for all items for the initial order quantity (ies) at the final destinations is March 31, 2015. The responsive bidder already holding a Supply arrangement for promotional items from Public Works and Government Services Canada who meets the mandatory delivery date with the lowest aggregate price will be recommended for contract award. Delivery Date: Above-mentioned The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.

Provision and installation of 14 pay-and-go parking payment terminals

 | Published July 21, 2014
cpvs

Statement of Work Title: Provision and installation of 14 pay-and-go parking payment terminals Objective: Replace existing parking meters along National Battlefields Commission roadways Background: The National Battlefields Commission has 169 pay-parking spaces along Avenue Taché (6), Avenue de Bernières (51), George VI Street (98), and Grey Terrace (14). Parking meters are currently used to collect payment, but these meters are getting old and many do not accept the new $2 coin issued in 2012. This statement of work is further to the pilot project underway since mid-October 2013. The National Battlefields Commission is thus replacing its parking payment collection equipment. Pay-and-Go has been chosen as the most flexible system (accepting coins and credit cards). Users park in a numbered space, memorize the number, and go to the nearest pay terminal. There they enter the number, pay, and collect a receipt, but can leave without returning to their vehicle because the parking receipt does not need to be displayed. Terminals can run on solar power or conventional electricity. Assessments by the National Battlefields Commission have concluded that 14 payment terminals will be required to cover all the parking spaces along park roadways. Tasks: The contractor will supply 14 payment terminals (NBC reserves the right to reduce or increase this number at the quoted unit price with no obligation to bidders). All will have the same specifications and must be • Installed on concrete bases by the contractor • Programmed and ready to operate using the pay-and-go system • Delivered by the selected contractor Payment terminal type Terminals must • Be made of stainless steel with graffiti-resistant black paint and armoured steel vault • Be no more than 82 inches high, 17 inches wide, and 13 inches deep • Be equipped with transparent protectors to cover credit card reader and bill slot, which will prevent snow and rain from infiltrating the cabinet and causing damage to electronic parts as well as mechanical malfunctions such as internal paper jams and failure to read credit cards • Be equipped with 2 coin collection boxes per unit • Be equipped with a 12V, minimum 60 Ah battery (per unit) • Be fitted to run on solar power with 2-position (minimum) solar panels • Be easily convertible from solar to electrical grid power (all modules required for this conversion need not necessarily be included) • Come with one (1) roll of tickets per unit • Be comparable to make and model of pay-and-go terminal tested during the pilot project: - MP104 Compact from Cale Systems Inc. Equivalent bids based on other units must include a complete description of the proposed alternative unit. NBC reserves the right to accept or reject the equivalence of any unit proposed as a substitute for the tested one. • Terminals must come with operating and maintenance manuals, ideally in French. Payment terminal programming • On installation, terminals must be programmed with 3-digit codes (101 to 270) for all 169 parking spaces, with all units able to accept payment for all parking spaces. • Terminals must be programmable to process differential rates (e.g., different day and evening rates). • The contractor is responsible for delivering the 14 installed, calibrated, and fully operational payment terminals to the National Battlefields Commission. • Each terminal must have a minimum programming capacity of 2,000 parking spaces. • Terminals must be programmed to accept coins and credit cards (VISA, MasterCard, and American Express). • Terminals must have a maximum 16–coin type coin verifier programming capacity accepting $0.25, $1, and $2 coins and updated for new coins issued since 2012. • Terminals must be equipped with insertion chip card readers for credit cards. • The selected contractor must be certified PCI compliant to handle credit cards and must provide proof of compliance annually. • Terminals must be updateable to accept chip credit cards with PIN entry for users, and the overall system must be designed and produced to last, with updating capabilities to address future needs. • The supplier is responsible for managing automatic time changes. • Terminals must be equipped for secure wireless GPRS communication with minimum 3G modem. • Terminals must allow users to choose to have payment instructions displayed in either official language (French or English). Web-based office application Terminal management software must run over a secure Internet connection and incorporate management functions such as the following: • Rate, terminal, credit card, coin, date, and other statistics • Number of transactions and receipts over a selected timespan • Access to receipts at close of business and by credit card company (i.e., VISA, MasterCard, AmEx) • Daily update of unit status, including battery voltage and coin box contents • Ability to send out email alarms should certain series of events occur (ticket roll condition, low voltage, coin box removal, ticket jam, terminal operation status, etc.) and indicate the level of urgency • Real-time viewing of parking space status (paid or unpaid) • Management software training to be provided by contractor Price Bidders are to submit a list of fixed prices to be in effect for 2 years after the warranty expires for the following items (see Schedule 1), these being identical to those supplied with the terminals as per this statement of work: • Battery • Coin verifier • Display • Battery charger • Main computer • Credit card reader • Communication and access to the Web-based management application • Service calls, including technician travel • Ticket rolls Warranty Minimum one (1) year parts and labour warranty. The warranty period will begin once the units are installed and in operation. Any defective system will be replaced or repaired by contractor at no cost within two (2) business days of the service request, after which penalty charges will be applied in the amount of $400 for each period of 24 hours. These service call requirements and penalties to continue to apply after the warranty expires. Delivery time Payments terminals must be installed no later than the end of September 2014. Payment On receipt, installation, and startup of all units. Technical authority Vincent Doyon Assistant Manager, Parking Telephone: 418-648-4647 Cell: 418-670-4042 Email: vincent.doyon@ccbn-nbc.gc.ca Procurement officer Philippe Lafrenière Assistant Procurement Manager, Material Resources and IT Management Telephone: 418-648-4599 Fax: 418-649-6345 Email: philippe.lefreniere@ccbn-nbc.gc.ca July 4, 2014 Schedule 1 Part or component Unit price Part number Battery Coin verifier Battery charger Heater Main computer Display Card reader (insertion) Roll of tickets Communication and web-based management application Price/month/terminal Monthly communications and web-based management application access per unit Service Rate Hourly rate for service calls Technician travel charges for outcall to our office IMPORTANT NOTICE TO BIDDERS : During solicitation period, enquiries must be sent by fax or e-mail to the above Contracting Authority at least five (5) calendar days before the specified closing date.

Promotional Items

Department of National Defence | Published March 7, 2016  -  Deadline March 18, 2016
cpvs

Trade Agreement: Agreement on Internal Trade (AIT) Tendering Procedures: Suppliers on permanent list or able to meet qualification requirements Competitive Procurement Strategy:  Comprehensive Land Claim Agreement: No Nature of Requirements:   Promotional Items  W8474-167237/B Mondoux, Glenn Telephone No. - (613) 991-5791  Fax No. - (613) 991-5870   THIS REQUEST IS RESERVED FOR HOLDERS OF SUPPLY ARRANGEMENT # EN578-121124 ONLY, FOR THE PROVISION OF PROMOTIONAL ITEMS.  Only Suppliers currently pre-qualified on Supply Arrangement EN578-121124 have been invited to bid.  As a requirement of the Supply Arrangement, this notice is published on Buy and Sell Canada for a period of 15 calendar days. The closing date published on this notice identifies how long the notice will be published. For the closing date of any solicitation under the supply arrangement, invited suppliers should refer to the solicitation documents.   Suppliers that do not have a Supply Arrangement for the supply ofPromotional Items with Public Works and Government Services Canada, cannot submit a bid. Any bids received from suppliers not pre-qualified on the Supply Arrangement will not be evaluated.  Suppliers may qualify under Supply Arrangement EN578-121124 for Promotional Items, at any time. Interested suppliers should download solicitation document EN578-121124 from Buyandsell.gc.ca and submit a response as per the requirements of the solicitation.  The Canadian Army has a requirement for Credit Card sized USB memory Flash Drive with specific artwork to indicating the file classification type that can be stored on the cards.  The order quantities totalling 9000 units are as follows:  Item                   Quantity 16 GB card with Canadian Army Crest and Protected A artwork 5200 16 GB card with  Canadian Army Crest and Protected B artwork 3800     The mandatory delivery date for all items and their associated quantities at the final destinations is March 31, 2016.    The responsive bidder already holding a Supply arrangement for promotional items from Public Works and Government Services Canada who meets the mandatory delivery date with the lowest aggregate price will be recommended for contract award.    Delivery Date: Above-mentioned  The Crown retains the right to negotiate with suppliers on any procurement.  Documents may be submitted in either official language of Canada.

Maintenance and repair service for cars, trucks and vans (Québec, Quebec)

Fisheries & Oceans Canada | Published June 3, 2015
cpvs

Nature of Work: The Department of Fisheries and Oceans (DFO) requires Maintenance and repair service for cars, trucks and vans in Québec, Quebec each year for about 40 vehicles. DFO intends to issue multiple standing offers to meet this need. The work must be performed on the offeror’s site. The transport of vehicles to and from the DFO facilities in Quebec City and the offeror’s site is the responsibility of the latter. The work includes providing all materials, parts, equipment and labor, in order to respond as and as needs arise to normal maintenance, mechanical repairs, body work, installing and balancing tires and washing of the Department’s vehicles. The Offeror must accept the ARI credit card. This requirement is from the date of issuance of the Standing Offer to 31 July 2017 and contains an option to extend the Standing Offer by up to two (2) additional option periods of one (1) year each. Offerors are instructed to consult the RFSO package to obtain further details and to obtain knowledge of the specific requirements. Tender documents must be downloaded from www.buyandsell.gc.ca. Offerors who submit an offer agree to be bound by the instructions, clauses and conditions of the solicitation and accept the clauses and conditions of any resulting contract. Site Location: The offeror’s site. Start Date: Upon issuance of the Standing Offer. Completion Date: 31 July 2017. Your offer must include: One (1) Signed copy of the offer. Please submit your offer to DFOtenders-soumissionsMPO@dfo-mpo.gc.ca Signed offers will be received up to 2:00 PM, Atlantic Time, 15 July 2015, for the said service in accordance with the documents enclosed. Any offer received after the above noted date/time will be considered late and will not be considered. Offers may be revised by email provided the offer and revision(s) are both received prior to RFSO Closing date/time. The onus is on the offeror to ensure that the offer is delivered on time to the location designated. Inquiries: Direct all technical and contractual inquiries to the standing offer authority, Jean-Yves Hamel, by email at DFOtenders-soumissionsMPO@dfo-mpo.gc.ca Fisheries and Oceans Canada will not necessarily accept the lowest or any of the offers received and reserves the right to reject any and all offers received which shall be final and at the sole discretion of the Department.

CCTV

Public Works and Government Services Canada | Published May 4, 2017  -  Deadline May 23, 2017
cpvs

Trade Agreement: NONE Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: N/A - P&A/LOI Only Comprehensive Land Claim Agreement: No Nature of Requirements:   Request for Information (RFI)  Closed-Circuit Television Equipment Standing Offer (CCTV SO) Public Service and Procurement Canada (PSPC)  2017  PART 1  Purpose and Nature of the Request for Information (RFI)    1.1 Purpose of the RFI 1.2 Natureof the RFI   PART 2  Instructions to Respondents   2.1 Format of Responses  2.2 Submission of Responses 2.3 RFI Authority  2.4 Enquiries  2.5 Official Languages  2.6 Response Confidentiality   PART 3  Questions   3.1 Questions for Industry   PART 1  Purpose and Nature of the Request for Information (RFI)    1.1 Purpose of the RFI The Department of Public Service and Procurement Canada (PSPC) is launching a Request for Information (RFI) in order to seek information and feedback fromsuppliers and the industry with regard to the Stan ding Offer for Closed-Circuit Television Equipment (CCTV) as described herein. The Standing Offer is used as a method of supply for products categorized under Goods and Services Identification Numbers (GSINs) N5820D.   The information/feedback collected from this RFI may be used to improve the  process for all parties involved.   1.2 Nature of the RFI  It is important to note that this is not a bid solicitation. This RFI will not result in the issuance of any Standing Offer. As a result, potential suppliers of any goods or services described in this RFI should not reserve stock or facilities, nor allocate resources, as a result of any information contained in this RFI. The RFI will not result i n the creation of any source list. Therefore, whether or not any potential supplier responds to this RFI, this will not preclude that supplier from participating in any future procurement.   Nothing in this RFI will be construed as a commitment from PSPC to is sue a solicitation for this project. PSPC may use non-proprietary information provided in this review and/or in the preparation of any formal solicitation document.   PSPC will not be bound by anything stated herein and reserves the right to  change at any time, any or all parts of the requirement, as it deems necessary. PSPC also reserves the right to revise its procurement approach, as it considers appropriate, either based upon information submitted in response to this RFI or for any other reason it deems appropriate.   PART 2  Instructions to Respondents  2.1 Format of Responses For ease of use and in order to gain the greatest value from the responses, Canada requests Respondents to follow the structure as detailed herein. There is no page limit on the information to be provided. Respondents are requested to:   1)  Answer the questions at Part 3, Section 3.1.   Canada reserves the right to seek clarifications from a Respondent for any information provided in response to this RFI, either by telephone, in writing or in person.  2.2  Submission of Responses  Responses are not considered bids but, for expediency purposes, the PSPC Bid  Receiving Unit is the designated location where written responses  shall be sent. However, electronic submissions are also acceptable and may be sent by email to the RFI Authority as described herein.   Bid Receiving Unit Public Works and Government Services Canada Place du Portage Level OB2-103, Phase III 11 Laurier Street, Gatineau, Quebec, K1A 0S5 Telephone: (819) 420-7200   Fax: (819) 997-9776  The Respondent's name, return address, RFI number and closing date should be clearly visible on the response. Responses to this RFI will not be returned.  2.3  RFI Authority The Public Service and Procurement Canada (PSPC) RFI Authority is responsible for the management of the procurement and RFI process.  Brian Moore Public Service and Procurement Canada (PSPC)  Acquisitions Branch Logistics, Electrical, Fuel and Transportation Directorate "HN" Division 7B3, Place du Portage, Phase III 11 Laurier Street Gatineau, QC, K1A 0S5 Telephone: (873) 420-0338 Facsimile: (819) 953-4944 E-mail address: brian.moore@pwgsc-tpsgc.gc.ca   2.4  Enquiries  PSPC will not necessarily respond to enquiries in writing or by circulating answers to all potential suppliers as this is not a bid solicitation process. However, respondents with questions regarding this  RFI may direct their enquiries to the RFI Authority named above.  2.5  Official Languages  Responses may be in English or French, at the preference of the Respondent.   2.6  Response Confidentiality  Respondents are requested to clearly identify those portions of their response that are proprietary. The confidentiality of each Respondent's re sponse will be maintained.  Items that are identified as proprietary will be treated as such except where Canada determines that the enquiry is  not of a proprietary nature. Canada may edit the questions or may request that the respondent do so, so that the proprietary nature of th e question is eliminated, and the enquiry can be answered with copies  to all interested parties.  PART 3  Questions  3.1  Questions for Industry  Question 1:  Allowing Credit Card orders: Do you see any issues with allowing credit card orders up to $10,000, this would be optional? Would you want something by email as well such as reference to a quote number and standing offer number? ________________________________________________________________________   ________________________________________________________________________   ________________________________________________________________________   ________________________________________________________________________   ________________________________________________________________________   ________________________________________________________________________   ________________________________________________________________________   ________________________________________________________________________   Question 2:  The current maximum call-up value is $200,000.00:   Do you see any issues with increasing the maximum call-up value to $400,000.00? ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________   Question 3:  If the maximum call-up value was $400,000.00, in addition to the per unit discount percentage that will establish your ranking, could you provide additional total project discounts for call-ups valued between each of the following cost segments: i. $100,000.00 and $200,000.00,  ii. $200,000.00 and $300,000.00,  iii. $300,000.00 and $400,000.00 ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Question 4:  Current service categories applicable to the CCTV SO are:  PreliminaryNeeds Consultation  Systems CAD Drawings  Installation Labour  Systems Programming  Systems Training  Systems Relocation  If the current service categories do not cover enough types of commonly  supplied CCTV related services, what types ofstandalone, hourly services should be added to the CCTV SO? Note: If design services were added, the SO holder would not be permitted to supply the equipment.  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Question5 CCTV products and services are becoming more and more solutions based:   How can the CCTV SO be modified to reflect this growing need? ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Question 6 CCTV surveillance equipment categories: If a new equipment category could be added to the SO, what CCTV product  types should be added and why? ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Question 7 Current Environmental Equipment Certifications criteria applicable to the CCTV SO are:  ENERGY STAR rated  Electronic Product Environmental Assessment Tool (EPEAT) certified  Product meets Waste and Electrical Electronic Equipment (WEEE) specifications  Restriction of Hazardous Substances (RoHS) certified  Product is TCO Certified  Product is equipped with sleep/power-downmode  If the Environmental Equipment Certifications criteria are inadequate, which ones should be deleted and/or what other Environmental Equipment Certifications criteria should be added? ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Question 8 The built-in manufacturer MSRP price list update process: Does this process adequately protect suppliers from currency fluctuations? ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Question 9 Do you supply adaptive equipment under this standing offer that  consists of work-related devices or equipment that allow employees with  disabilities to participate as fully as possible in the workplace ?   If you have products are there any standards for these products?  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  ______________________________________________________________________  Delivery Date: Above-mentioned  The Crown retains the right to negotiate with suppliers on any procurement.  Documents may be submitted in either official language of Canada.

Card Acceptance Services

Public Works & Government Services Canada | Published May 26, 2014
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Trade Agreement: NONE Tendering Procedures: All interested suppliers may submit a bid Attachment: None Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: Solicitation no.: EN891-121555/C REQUEST FOR PROPOSALS (RFP) CARD ACCEPTANCE SERVICES (Electronic Draft Capture Service) This solicitation EN891-121555/C cancels and supersedes EN891-121555/B which closed on January 31, 2014. All changes brought to the RFP, as a result of the retender, are identified below as well as on page 2 and 3 of the RFP and are highlighted throughout the RFP documentation. In the Table of Contents: Title has been added. Bidders Conference (Optional) has been deleted; In Part 1 - General Information: At Article 2 - Summary: Numbering for 2.2 has been added and the most recent website information has been included; In Part 2- Bidder Instructions: At Article 1 - Standard Instructions Clauses and Conditions: Most recent version of 2003 Standard Instructions has been referenced; At Article 4 - Inquiries - Bid Solicitation: The most recent policy update to the wording has been included; At Article 7 - Bidders Conference (Optional): This Article has been deleted in its entirety; In Part 3 - Bid Preparation Instructions: At Article 1.5 SACC Manual Clauses: The most recent version of C3011T Exchange Rate Fluctuation, has been referenced; In Part 5 - Certifications: Existing certifications were deleted in its entirety and replaced by the most recent version of the required certifications. In Attachment 1 to Part 5 - Certifications Precedent to Contract Award: At Federal Contractors Program for Employment Equity - Certifications: Deleted in its entirety and replaced by the most recent version of the Federal Contractors Program for Employment Equity - Certifications; In Part 6 - Security, Financial and Other Requirements: At Article 1 Security and Privacy Requirements paragraph (a) For Canadian Suppliers: Paragraph (iii) has been inserted; At Article 1 Security and Privacy Requirements paragraph (a) For Foreign Suppliers: Lettering has been revised for clarification purposes; Title for Canadian and Foreign Suppliers has been deleted; Paragraph (i) has been revised to (iv); Paragraph (e) has been updated to include the most recent website information; In Part 7 - Resulting Contract Clauses: At Article 2.1 General Conditions: The most recent version of 2035 General Conditions - Higher Complexity - Services, has been referenced; The correct version of 2035 20 Copyright has been referenced; At Article 3 - Security and Privacy and Requirements: Article 3 (A) Security Requirements for Canadian Suppliers: Part of the last sentence of paragraph one has been deleted; Correct numbering for Privacy and Personal Information article has been included; Article 3 (B) Security Requirements for Foreign Suppliers: Paragraph 1: Correct reference to Privacy and Personal Information article has been included; References to sections within Annex C Security and Privacy Requirements have been updated; Paragraph 7: Most recent reference to Privacy and Personal Information article has been included; At Article 5 - Authorities: 5.1 Contracting Authority has been revised to change the name and telephone number of the Contracting Authority; At Article 8 - Certifications: At 8.1 Compliance: The most recent update to the wording has been included in accordance with policy. At 8.2 Federal Contractors Program for Employment Equity - Default by the Contractor: The most recent update to the wording has been included in accordance with policy. In Annex A, Statement of Work: In Section 2.1.5 - Documentation c.: new wording added; In Section 2.3.1 - Settlement b.: Only the first sentence was retained and the remaining sentences for this paragraph were deleted; In Section 2.7 - Service Levels e.: Paragraph revised for clarification purposes; At Annex B - Basis Of Payment: At Section 5.2.3.3 RGBB Client 3D-Secure Fees: Wording added to paragraphs 1 and 2 for clarification purposes; At Section 5.2.3.4 RGBB Client Pass-through Costs: Reference to API Interface was deleted for clarification purposes; At Annex C, Security and Privacy Requirements: On page III under introduction: The word "should" has been replaced by "must"; On page III, under Certification and Accreditation: The words "as applicable" has been inserted following Sections 1 and 2; At Section 1. Security and Privacy Requirements for Canadian and Foreign Suppliers: PL-02 and PL-02-01, System Security Plan, has been removed from Section 1. Security and Privacy Requirements for Canadian and Foreign Suppliers and has been inserted under Section 2. Security and Privacy Requirements for Foreign Suppliers; and At Attachment 1 to Part 3 - Pricing Schedule: In the first sentence of paragraph one any reference to should has been replaced by must; and The No Blank in Bids clause has been deleted in its entirety. SERVICE REQUIREMENTS The Department of Public Works and Government Services Canada (PWGSC) requires services for all federal departments across Canada including the acceptance, processing and settlement of Visa, MasterCard, Interac and Interac Online transactions and the acceptance of AMEX cards payable to the Receiver General for Canada. These services will be required for a period of five (5) years commencing from date of Contract with an irrevocable option on the part of Canada to extend the period of any resulting Contract by up to two (2) additional one (1) year periods and one (1) additional one (1) year transition period. There is a security requirement associated with this requirement. For additional information, consult Part 3, Bid Preparation Instructions, Part 4, Evaluation Procedures and Basis of Selection, Part 6, Security and Privacy Requirements, Financial and Other Requirements, Part 7, Resulting Contract Clauses, Annex C, Security and Privacy and Annex D, Security Requirements Checklist and its associated attachments. Bidders should consult the document "Security Requirements for PWGSC Bid Solicitations - Instructions for Bidders" (http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html) on the Departmental Standard Procurement Documents Web site. Bidders are hereby informed that the amount of time to obtain required security clearance levels may be lengthy and is contingent upon the specific clearance levels required. Bidders are solely responsible for obtaining such clearances. Bidders who currently do not meet the facility security clearance requirements and (or) personnel security clearance are advised to initiate the security clearance process immediately by requesting sponsorship from the Contracting Authority. The following is an overview of the services required: accept, process and settle Visa, MasterCard, (and other brands if requested) and Debit Card (Interac, Interac Online, and other brands if requested) transactions payable to the Receiver General for Canada, including sales, authorizations, and refunds; accept and process AMEX transactions payable to the Receiver General for Canada, including sales, authorizations, and refunds; ensure ease of transition from the previous and to any subsequent card acceptance service provider with no break in service. The phase-in will be within eighteen (18) months from the date of Contract issuance, unless otherwise agreed by Canada and the phase-out will not exceed twelve (12) months; for the implementation phase, have a project management approach by providing within one week of contract award a team leader and, within three (3) weeks of Contract award, a project plan including a comprehensive work breakdown structure, a project schedule, level of required effort and resources, project risk tracking and weekly progress reports identifying any issues together with corrective actions; provide ongoing account management including the maintenance of an issue log and monthly review sessions with the project authority throughout the term of the Contract; provide services to departmental offices including point-of-sale (POS) workstations and/or POS software rental, installation advice, on-site networking, inspection and installation, and help desk support; open an Account at an LVTS-participating Financial Institution and, each banking day, post a total of all net payments per merchant per card type; provide daily departmental office, departmental headquarters and Receiver General for Canada access to transaction reporting as well as daily electronic bank statement reporting to the RG; meet specified service levels including planned outages, availability, help desk response, hardware/software setups or replacement; have a formal contingency and disaster recovery plan; provide services, as required, in both official languages of Canada; optionally provide innovative approaches to technologies and services throughout the Contract term to improve customer service and/or decrease costs to Canada; upon the Receiver General's request, interface with and settle to another account used by the Receiver General (rather than post the funds to the Account); provide online card acceptance services solution (the Receiver General Buy Button (RGBB) Solution); provide "industry standard" levels of data and processing security and integrity of debit and credit card processing, including complying with security and privacy requirements as may be specified from time-to-time by the financial services industry and by the card associations. This includes, but is not limited to Payment Card Industry (PCI) Data Security Standards (DSS). provide system security procedures and measures in accordance with security requirements. ENQUIRIES REGARDING THIS RFP REQUIREMENT ARE TO BE SUBMITTED TO THE FOLLOWING PWGSC CONTRACTING OFFICER: Ingrid Harrington Contracting Authority Public Works and Government Services Canada Acquisitions Branch Professional Services Procurement Directorate Place du Portage, Phase III, 10C1, 11 Laurier Street Gatineau, Québec, K1A 0S5 Telephone: 819-956-3201 Facsimile: 819-956-2675 E-mail address: ingrid.harrington@tpsgc-pwgsc.gc.ca Please note that some sections of the RFP may be provided by e-mail in Microsoft Word format upon request. Delivery Date: Above-mentioned The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.
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