FAP Joint Base Myer-Henderson Hall (JBM-HH)
Department of the Army, Army Contracting Command, MICC | Published September 9, 2016 - Deadline September 23, 2016
This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6 by Mission and Installation Contracting Command, Fort Belvoir (MICC-FB) for Army Community Service, Joint Base Myer - Henderson Hall, Arlington Virginia. This combined synopsis/solicitation constitutes the only solicitation that will be issued. The combined synopsis/solicitation number for this RFQ is W91QV1-16-T-4910. This requirement is for a Base Year, period of performance 27 September 2016 - 26 September 2017 with 2 (12 month option years). This combined synopsis/solicitation incorporates provisions and clauses. The full text of the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation System can be accessed via the Internet at http://farsite.hill.af.mil/vffara.htm (FAR) and http://farsite.hill.af.mil/vfdfara.htm (DFARS). The North American Industrial Classification System Code is 561110 with the small business size standard of $7.5 million. This acquisition is set-aside 100% for small businesses. Quotes for this combined synopsis/solicitation shall be email to Pamela Beharrie @ firstname.lastname@example.org. Emailed quotes must be received on or before September 23, 2016, at 10:00 a.m. Eastern Standard Time. Quotes can also be hand-carried, provided through postal service and must be provided on or before September 23, 2016 by 10:00 a. m. Eastern Standard Time
The Government will award a Firm-Fixed Price contract resulting from this solicitation to the responsible vendor whose quotation conforms to the solicitation and the Performance Work Statement.
Pricing Schedule:BASE YEAR
0001. Family Advocacy Program (FAP) Prevention Supportive Services QTY 12, Unit of Issue - Months, Unit Price and Total Price
0002. Contract Manpower Report (CMRA) QTY 1, Unit of Issue - Each, Unit Price and Total Price
OPTION YEAR ONE (1)
1001. Family Advocacy Program (FAP) Prevention Supportive Services QTY 12, Unit of Issue - Months, Unit Price and Total Price
1002. Contract Manpower Report (CMRA) QTY 1, Unit of Issue - Each, Unit Price and Total Price
OPTION YEAR TWO (2)
2001. Family Advocacy Program (FAP) Prevention Supportive Services QTY 12, Unit of Issue - Months, Unit Price and Total Price
2002. Contract Manpower Report (CMRA) QTY 1, Unit of Issue - Each, Unit Price and Total Price
PERFORMANCE WORK STATEMENT (PWS) forFAP Prevention Supportive ServicesArmy Community Service, Joint Base Myer-Henderson Hall
PART 1 GENERNAL INFORMATION 1.0 GENERAL: Services contained in this performance work statement (PWS) support an ongoing program of community education services within the National Capital Region (NCR) including, but not limited to, the Pentagon, Headquarter agencies in the NCR, Joint Base Myer-Henderson Hall (JBM-HH), Fort Belvoir (as requested) and Headquarters Battalion, United States Army (USA). The Family Advocacy Program (FAP) promotes healthy family lifestyles with a focus on preventing and treating the problems associated with child abuse and neglect and spouse abuse. The JBM-HH proponent for the FAP is the FAP Manager (FAPM) at Army Community Service (ACS), who also oversees the satisfactory performance of all services performed for the JBMHH, ACS FAP. The FAPM, or designee, provides technical oversight for the FAP Prevention Supportive services. 1.1 SCOPE: The work described in this PWS supports efforts to promote awareness of family violence, and encourage positive relationships in married and single personnel, and in parents and children, through a variety of education formats. 1.2 QUALITY CONTROL: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control plan is the means by which he or she assures that his or her work complies with the requirement of the contract. The Contractor shall develop quality control procedures that address the areas identified in the "Performance Requirements Summary" and shall submit within fifteen (15) calendar days of contract award for Contracting Officer's Representative (COR) information and approval. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer's acceptance in writing of any proposed change to his or her quality control plan. 1.3 QUALITY ASSURANCE: The Government shall evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied and method of surveillance. 1.4 SECURITY REQUIREMENTS: The security requirements are in accordance with ARNORTH Form XXX, Contract Requirements Package Antiterrorism and Operations Security Review Cover Sheet. 1.4.1 Pre-screen applicants using E-Verify Program. All contractor employees requiring physical access to JBM-HH for contract performance shall be pre-screened by the Contractor using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements and shall provide only eligible employees for contract performance while on the installation. 1.4.2 The Contractor shall screen its employees (through local law enforcement checks) PRIOR to employment under this UNCLASSIFIED contract and before being authorized access to the military installation/Government facility. The Contractor shall assume all costs involved in screenings initiated by the Contractor (i.e., local law enforcement checks). 1.4.3 Screening checks to be initiated by the Contractor will include the following items: Local law enforcement checks conducted for the contractor employee's county of residence and county of employment for the past five (5) years. Findings of the local law enforcement check will be submitted to the Contracting Officer's Representative (COR) within five (5) business days of contract start date. 1.4.4 The Contractor employee must have a favorable completed Child and Youth National Agency Checks with Inquiries (CNACI) in accordance with Army guidance and AR 2014-23. This investigation must be verifiable in the Joint Personnel Adjudication System (JPAS) in order to get computer access and a common access card. 1.4.5 The Contracting Officer or an appointed representative may request, in writing, a copy of the screening for an employee. If information is found that presents a conflict with any law or regulation or the terms and conditions of this contract, the Contracting Officer can request in writing that the employee be removed from work under this contract. 1.4.6 The Contractor shall not have access to any documents or information with a higher security classification than "For Official Use Only." 1.4.7 For Contracts That Require Handling or Access to Controlled Unclassified Information. DISCLOSURE OF INFORMATION (DEC 1991) (a) The Contractor shall not release to anyone outside the Contractor's organization any unclassified information, regardless of medium (e.g., film, tape, document), pertaining to any part of this contract or any program related to this contract, unless (1) The Contracting Officer has given prior written approval; or (2) The information is otherwise in the public domain before the date of release. (b) Requests for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The Contractor shall submit its request to the Contracting Officer at least 45 days before the proposed date for release. 1.4.8 Access to Government Information Systems. All contractor and all associated sub-contractors employees requiring access to a Government Information System (IS) shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and shall successfully complete the DoD Information Assurance Awareness training prior to accessing the IS, and then annually thereafter. 1.4.9 Installation record checks (IRD) to be initiated by the installation FAPM, in accordance with the FAP accreditation standard 66000.7, AR 608-18, and DoDI 1402.05, will include: • Army Central Registry (ACR) check to be completed by FAP, Social Work Services (SWS) representative at U.S. Army Rader Health Clinic • Army Substance Abuse Program (ASAP) Check to be completed by an ASAP representative. • Directorate of Emergency Services, Office of Provost Marshall background Check. To be completed on JBM-HH. 1.4.10 Until all background screenings (CNACI and IRCs) results are returned, contractor shall always perform work involving child audiences in the presence, and under the direct observation of, JBM-HH FAP staff with a completed clearance (IAW Army regulations). The KO, or an appointed representative, may request, in writing, a copy of the screening for an employee. If information is found, that presents a conflict with any law or regulation or the terms and conditions of this contract, the KO can request in writing that the employee be removed from work under this contract. 1.5 INSTALLATION ACCESS AND CONTROL: Contractor personnel and property shall be subject to search and seizure upon entering or upon leaving the confines of Joint Base Myer-Henderson Hall. Entry to JBM-HH requires the following: current vehicle registration, proof of valid vehicle insurance, valid driver's license for the vehicle driver, and picture identification for other personnel. The Contractor shall be responsible for ensuring that all contractor personnel authorized to perform work under this contract obtain installation access. Furthermore, contractors and their contract employees requiring access to the installation shall comply with the installation access control policies and procedures. The Government will not be responsible for damages due to delay or stoppages caused by failure to comply. 1.5.1 Installation Access - Vetting (CAC). PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (SEPT 2007), (a) The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201. 1.5.2 Installation Access - Identity Proofing. All contractor employees who require physical access to JBM-HH for contract performance shall present an Acceptable Identity Source Document, as identified in Section 2 of Attachment 4 of DoD Directive Type Memorandum 09-012, "Interim Policy Guidance for DoD Physical Access Control" (available at http://www.dtimil/whs/directives/corres/pdf/DTM-09-012.pdf) to access the installation. 1.5.3 Installation Access - Purpose for Access. The Contractor shall maintain awareness of contractor employees who have been vetted and approved to access the installation and shall notify the Contracting Officer in writing within forty-eight (48) hours of any contractor or sub-contractor employee who resigns, is terminated, or for any other reason is no longer authorized to access JBM-HH for the purpose of performance of this contract. For contracts with a performance period longer than three months, the Contractor shall reconcile his roster of currently-approved personnel with the JBM-HH Visitor Control Center (VCC) to ensure that both the Contractor and a JBM-HH Official maintain accurate awareness of the contractor employees who are authorized to access the installation. 1.5.4 Surrender Common Access Cards (CACs). The Contractor shall ensure that all contractor employee Common Access Cards (CACs), badges, passes or other access credentials which were issued under this contract are surrendered to the COR upon completion of the contract. CACs, badges, passes and other access credentials are Department of Defense (DoD) property and failure to surrender them may be punishable under 18 USC § 701. 1.6 SAFETY: The Contractor shall be responsible for initiating, maintaining, and supervising all safety precautions and programs in connection with the work. The Contractor shall comply with Occupational Safety and Health Administration (OSHA) standards and Federal, state, DoD, Army and JBM-HH Safety and Occupational Health (SOH) requirements. Except as otherwise stated in the contract, if the Contractor employee encounters material on the project site reasonably believed to be hazardous (such as ammunitions), the Contractor employee shall immediately stop work in the affected area and give notice of the condition to the KO or designated representative. Work in the affected area shall not resume without written permission of the KO or designated representative. 1.7. SERIOUS ACCIDENT AND INCIDENT REPORTING: The Contractor employee shall report serious accidents and incidents incurred while performing work under this contract immediately by the most expeditious means possible but not more than one hour following the accident or incident to the Fort Myer Directorate of Emergency Services, the Safety Office, and KO. Serious accidents and incidents include, but are not limited to, those defined in AR 385-10 and AR 190-40 respectively or referenced in other applicable directives. 7.1. Record of Injury: Immediately after a job-connected injury, the Contractor employee shall prepare a record of the incident/accident and forward it to the COR. The COR will forward the incident/accident report to the Command Safety Office. If more information is required the Command Safety office will coordinate with the COR for the required information. 1.8 CONTRACT MANPOWER REPORTING:
"The contractor shall report ALL contractor labor hours (including subcontractor laborhours) required for performance of services provided under this contract for the [NAMEDCOMPONENT] via a secure data collection site. The contractor is required to completely fill inall required data fields using the following web address: http://www.ecmra.mil/.
Reporting inputs will be for the labor executed during the period of performance duringeach Government fiscal year (FY), which runs October 1 through September 30. While inputsmay be reported any time during the FY, all data shall be reported no later than October 31 ofeach calendar year, beginning with 2013. Contractors may direct questions to the help desk athelp desk at: http://www.ecmra.mill/".1.9 CONTRACTOR PERSONNEL: For the purpose of this contract, the term "Contractor personnel" applies to all Contractor employees or any other person(s) acting for or on behalf of the Contractor to perform work on this contract. 1.9.1 Contractor Employee: Contractor employee shall be trained, qualified, certified and/or licensed under the requirements specified in this contract prior to starting work. The Contractor shall maintain records of training qualifications, certifications, and licenses and provide them to the Contracting Officer upon request. The Contractor shall ensure that the employee remains fully qualified to perform work under this contract. The Contractor shall maintain the work force in such a manner as to ensure that the employees remain fully qualified. The Contracting Officer will be notified immediately for further actions if the contractor employee exhibits any of the following: fails to complete tasks outlined within the PWS, presents to work under the influence of drugs and/or alcohol, breaks the rules of confidentiality, displays other various breeches of appropriate behavior, attitude, or actions. 1.9.2 Contractor Personnel Constraints: The Contractor shall not hire for this contract, any person whose employment would result in a conflict of interest, or employment which is prohibited by Department of Defense Regulation 5500.7-R entitled "Joint Ethics Regulation (JER)", Dated August 30, 1993. 1.9.3 Restricted Personnel: The Contractor shall not employ persons for work on this contract if such employee is considered by the Installation Commander or designated representative to be a potential threat to the health, safety, security, general well being, or operational mission of the Installation and its population. 1.9.4 Contractor Personnel Conduct: The contractor shall not, through his/her conduct or behavior, engage in activities, which negatively reflect on the office for which the Contractor will perform services for the community. Contractor shall maintain a neat, well-groomed, professional appearance at all times. Contractor shall conduct all business and discussion in a professional manner, maintain decorum and language conducive to the conduction of business in a government setting. Dress is expected to be business attire. Any dress less than this will be authorized by the receiving officer for special occasions only. 1.10 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be required to obtain and wear badges in the performance of this service. 1.10.1 The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. 1.10.2 The Contractor shall ensure all personnel receive an annual awareness briefing or training on Combating Trafficking in Persons (CTIP). Proof that all personnel received CTIP awareness or training shall be made available to the Government upon request. 11.1 CONTRACTOR EMPLOYEE TRAINING: All Contractor employees requiring physical access to JBM-HH for contract performance shall complete then submit certificates of completion to the COR for the following trainings within 10 calendar days of new contractor employees' commencing performance. Trainings are offered through JBM-HH or online: 11.1.1 AT Level I Training. All contractor employees requiring physical access to JBM-HH for contract performance shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee, to the COR or to the contracting officer if a COR is not assigned, within 10 calendar days after completion of training by all employees. AT level I awareness training is available at https://atlevel1.dtimil/at. 11.1.2 iWATCH Briefing. All contractor employees shall attend a briefing on the local iWATCH program provided by the JBM-HH ATO or Security Office. This locallydeveloped briefing will be used to inform employees of the types of suspicious behavior to report to the COR or to the JBM-HH Police Department. This briefing shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees' commencing performance with the results reported to the COR no later than 30 days after contract award and new employees' commencing performance. iWATCH training will be provided by the JBM-HH ATO or Security Office. 11.1.3 Operations Security (OPSEC) Training. All contractor employees requiring physical access to JBM-HH for contract performance shall complete Operations Security (OPSEC) training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee to the COR or to the contracting officer if a COR is not assigned, within 10 calendar days after completion of training by all employees. OPSEC training is available at: http://cdsetrain.dtimil/opsec/index.htm 11.1.4 Information assurance (IA) Cyber Awareness Challenge training. All contractor employees must complete the DoD IA Cyber Awareness Challenge awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment. 11.1.5 Combating Trafficking in Persons (CTIP) training. The Contractor shall ensure contractor employees receive an annual awareness CTIP briefing or training. Proof that all personnel received CTIP awareness or training shall be made available to the Government upon request. 11.1.6 In addition to the above listed trainings, the contractor employee shall complete the following FAP-specific trainings, as they are offered at JBM-HH or online: • Domestic Violence & Child Abuse Prevention (Dynamics of Family Violence) • Ethics Training • Sexual Harassment/Assault Response & Prevention (SHARP)Training (classroom based and online) • FAP (and ACS) Staff team-building activities (as requested) 1.12 HOURS OF OPERATION. Regular duty hours for Army Community Service are 0730 to 1600, Monday through Friday. Changes to the work shift may be necessitated by training schedules, marketing deadlines, and awareness campaign activities. Regular hours will be flex hours based on mission requirements to include weekends and evenings that will be coordinated in advance with the COR. Work beyond these hours (i.e. evenings and weekends) will be fulfilled at the normal rate. Duties outlined in PWS should be completed on Joint Base Myer-Henderson Hall; alternate work arrangements must be approved by the KO. 1.12.1 Contractor shall perform no work under this PWS on any legal public holidays, or other non-work days designated by Headquarters, JBM-HH i.e. when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closures. Legal Public holidays are as follows: • 1st of January (New Year's Day) • 3rd Monday in January (Dr. Martin Luther King, Jr.'s Birthday) • Last Monday in February (Presidents' Day) • Last Monday in May (Memorial Day) • 4th of July (Independence Day) • 1st Monday in September (Labor Day) • 2nd Monday in October (Columbus Day) • 11th of November (Veteran's Day) • 4th Thursday in November (Thanksgiving Day) • 25th of December (Christmas Day) 1.13 CONTRACTING OFFICER'S REPRESENTATIVE. The COR will be nominated by the requiring activity and appointed by the contracting officer by separate letter. A copy of the COR's appointment letter will also be sent to the awarded Contractor, identifying the designated duties and limitations of the COR. The CORs' designated duties will describe the level of responsibility (inspection only - or inspection and acceptance) and what technical or administrative aspects of the contract are to be monitored. The COR's oversight responsibilities are not limited to the QASP since all listed contract requirements or tasks are expected to be met by the contractor at all times, the COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity, or other legal aspects of the resulting order. 1.14 PRIMARY POINT OF CONTACT (POC): The Contractor shall provide a primary POC for the KO and COR interface who shall be responsible for the performance of the provided services. The name of this person and an alternate(s) who shall act for the Contractor when the identified POC is absent and shall be designated in writing to the Contracting officer at least 5 days after contract award. POC or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC shall be available, by phone, anytime Contractor personnel are performing services on JBM-HH. 1.15 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. 1.15.1 The Contractor shall attend a basic orientation prior to assuming his/her specific duties as outlined in this PWS. The COR will provide the orientation i.e. ACS emergency procedures, ACS team member introduction, and tour of Joint Base Myer-Henderson Hall. 1.16 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base period of 12 months and two (2) 12-month options. The Period of Performance reads as follows:
Base: 27 SEP16 through 26 SEP 17 Option Year 1: 27 SEP 17 through 26 SEP 18 Option Year 2: 27 SEP 18 through 26 SEP 19
DEFINITIONS & ACRONYMS 2 DEFINITIONS & ACRONYMS ACS- Army Community Service CTIP- Combating Trafficking in Persons Contracting Officer's Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor CTS- Client Tracking System Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement. DA- Department of Army DoD - Department of Defense FAP - Family Advocacy Program IAW- In Accordance With IRC - Installation Records Check JBM-HH - Joint Base Myer-Henderson Hall JPAS - Joint Personnel Adjudication System NCR- National Capitol Region NLT - Not Later Than PAO- Public Affairs Office POC - Point of Contact PWS - Performance Work Statement Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS. Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement. SHARP- Sexual Harassment/Assault Response & Prevention TARP- Threat Awareness & Reporting Program
PART 3 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND MATERIALS 3 GOVERNMENT FURNISHED FACILITIES, EQUIPMENT, and MATERIALS. The Government will provide the following to the contractor for use during the performance of this contract: 3.1 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in this PWS. 3.2 Utilities: The Government will provide all utilities in the facility for the contractor's use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount. 3.3 Equipment: The Contractor will have access to a computer with printer, fax machine, photocopier, desk space, telephones, and other items necessary to maintain an office environment and for use in carrying out tasks outline in this PWS. 3.3.1 The Government property made available under this contract shall be for use only in the performance of the contract. 3.3.2 The Government will not be responsible in any way for damage to the contractor's supplies, materials, equipment, or personal belongings brought into the building or onto the grounds due to fire, theft, accident or other disaster. PART 4 CONTRACTOR FURNISHED ITEMS AND SERVICES 4 CONTRACTOR FURNISHED PROPERTY. The Contractor shall furnish all services required to perform work under this contract that are not listed under Part C3 of this PWS.
PART 5 SPECIFIC TASKS 5 SPECIFIC TASKS 5.1 BASIC SERVICES 5.1.2 The contractor employee shall be trained, qualified, certified and/or licensed under the requirements specified in this contract prior to starting work. The Contractor shall maintain records of training qualifications, certifications, and licenses and provide them to the Contracting Officer upon request. The Contractor shall ensure that the employee remains fully qualified to perform work under this contract. The Contractor shall maintain the work force in such a manner as to ensure that the employees remain fully qualified. 5.1.3 The contractor's employees will be required to interact with Officers, Non-commissioned Officers, and Government personnel. Contractor's employees are required to interface and communicate with civilian and military personnel at all levels. Contractor's employees shall have the following minimum qualifications: 5.1.4 A bachelor's degree from an accredited school in social work, sociology, psychology, counseling or behavioral science, education, community health, public health or a related field, from an accredited college or university. 5.1.5 At least two years of experience working with military family programs or civilian social service agency. 5.1.6 At least two years of experience which demonstrates a broad base of knowledge regarding the dynamics of child and spouse abuse, and approaches to prevention, intervention, and treatment. 5.1.7 The contractor's employees must be proficient with Microsoft Office, specifically Microsoft Word, Excel, and PowerPoint and Publisher, Adobe Write, and ACS Client Tracking System (CTS) required and Microsoft Access. 5.1.8 Contractor's employees are required to interface with the public in a clear and concise manner. 5.1.9 Valid driver's license. 5.1.10 Ability to handle and protect confidential information. 5.1.11 Ability to successfully complete all criminal history background checks. 5.2 PREVENTION EDUCATION AND OUTREACH: The Contractor employee shall support the FAPM, or designee, in implementing the annual JBM-HH Family Advocacy prevention education program. The Program informs the military community of the extent and nature of spouse and child abuse and focuses awareness of Family violence, including how to report it and what services are available. FAP Supportive Services involves making FAP services known, accessible, and attractive to those in the military community who can best use the services to improve their Family functioning. The purpose is to promote community support and encourage early referral. 5.2.1. The Contractor employee will research professional journals and periodicals and survey other organizations in the field, to ensure the most current and comprehensive education and training is provided. The Contractor employee will develop and/or adapt lesson plans, charts, and audiovisual aids for training a wide range of groups to include but not limited to commanders, military unit personnel, Child Youth and School Services personnel, Army Community Service staff, installation volunteers, various community/military human services agencies, local law enforcement, Staff Judge Advocate personnel, Medical personnel, and the general military community. Briefings will address the nature and purpose of the FAP Program topics such areas as defining the Army's philosophy and approach to the problem of family violence, reporting procedures for suspected cases of child abuse/neglect and spousal abuse, the types and goals of available treatment modalities, procedural requirements for handling both on and off post child/spouse abuse cases, parenting techniques and resources, and other general information on the subject. 5.2.2 The Contractor employee shall be responsible for updating and developing lesson plans. Curriculum may be developed from the Contractor employee's own resources or resources belonging to the Government-all resources should be empirically and/or research based. The Contractor employee will be responsible for researching material to be included in the lesson plans. The lesson plans will include the following: (1) Title of class, (2) Target audience, (3) Learning objectives, (4) Key concepts to be learned, (5) Audiovisual materials and equipment required, (6) PowerPoint Training slides with note pages, (7) Talking Points, (8) Resource materials for both the instructor and the audience, (9) Handouts, (10) Pre/Post Test (as applicable), and (11) other subject specific documents. The Contractor employee shall provide a written lesson plan for each class for approval no later than 90 days prior to a class. Any changes to lesson plans need to be submitted to FAPM for approval at least 60 days prior to the scheduled event. 5.2.3 The Government shall provide an annual FAP Training Plan at contract start. If changes are made to the FAP training Plan, the Contractor employee will notify the FAPM on a quarterly basis. Actual class schedule may vary within the total hours allowed for the contract period. Only pre-approved materials will be implemented in programming. Classes will be administered in the following areas of prevention: 5.2.4 Parenting Education Classes and Support Group: Classes should be designed to enhance parenting and child management skills. Parenting Education Classes will reinforce and teach basic skills in physical care, protection, supervision, and psychological nurturing appropriate to a child's age and stage of development. 5.2.5 Education for Professionals: Briefings for staff and volunteers who work with children include information on the specific procedures for addressing abuse in DOD sanctioned and operating facilities, training requirements for childcare workers, and the nature/purpose of background checks. The Contractor will conduct specialized training for CYS, FCC, FRG, school staff, parents, and volunteers in the medical, physical, emotional, and behavioral aspects of child abuse and neglect, preventative measures for decreasing the incidence of abuse/neglect, and training on how to listen to and talk with children about child sexual abuse. Briefings with company commanders are scheduled within ninety (90) days of their assumption of command, comprehensive resource packets are provided, and specific information is provided on their role and responsibilities in these cases. 5.2.6 Safety Education: Two groups are targeted for safety education, parents/caregivers and children. 220.127.116.11Child Self-Protection Education for Parents and Caregivers: Class will provide information about how to protect children and how to listen and talk with children about child abuse prevention i.e. child abuse of special needs children, internet safety. 18.104.22.168 Child Self-Protection Education for Children: Class is geared to children's ability to understand and act on safety and exploitation issues, including child abuse. Class should help children develop certain skills to protect themselves against abuse i.e. staying home alone, bullying, teen dating violence. 5.2.7 Family Life Education: Family life education focuses on enrichment programs that provide knowledge, social relationships skills, and support throughout the Family life cycle. The goal is to improve life management and Family coping skills, enhance self-esteem, and improve communication skills and martial relationships. Examples of family life education classes include but are not limited to stress management, anger management, conflict resolution, relationship enrichment, resiliency training, co-parenting, et 5.2.8 JBM-HH Start Right Newcomer's Brief: The Contractor employee will conduct FAP Start Right training for installation newcomers. 5.2.9 Community Needs Assessment and Focus Groups: The Contractor employee will conduct community needs assessment and focus groups to determine program effectiveness. The Contractor employee will compile and analyze data to be presented to FAPM. The Contractor employee will coordinate services based on community needs. Community needs assessments and focus groups are to be administered at least twice during fiscal year. 5.2.10 Community Awareness Campaigns: The Contractor employee will coordinate, assist, and market various JBM-HH ACS community awareness campaigns and programs i.e. Domestic Violence Awareness Month (October) and Child Abuse Prevention Month (April) as requested. The Contractor will take the Lead in planning and implementing Child Abuse Prevention Month (CAPM). 5.3. STATISTICAL REPORTING. The Contractor employee will maintain program statistics, compile and complete program related data as requested by FAPM to include but not limited to the Client Tracking System (CTS) stats and FAC/FRC data. Contractor shall develop and maintain a variety of lists and databases to enable the retrieval of statistical data for reports and to track compliance with DoD and DA program standards. 5.3.1 The Contractor employee shall collect and maintain FAP monthly, quarterly, and annual statistical data, inputting data into spreadsheets and the ACS Client Tracking System (CTS). The government will provide spreadsheet templates, as appropriate. Data shall be retrieved from training rosters, client logs, and other statistical report support forms collected by FAP staff. 5.3.2 The Contractor employee shall maintain a variety of hard copy records. Within 60 calendar days of PWS start, Contractor shall set up files to maintain the following documents (with other documents added as needed): • Workshop attendance rosters • Workshop evaluations (pre and post results) • Marketing materials, including copies of brochures, flyers, bulletins, et • Inventory lists • Appropriate program related address lists (as requested) 5.4. PROGRAM MARKETING: Marketing strategies are conducted in accordance with (IAW) the timelines established in the FAP Marketing Plan. The Contractor employee will create, update and request printed material for program support. This includes, but is not limited to, marketing for program events, current informational guides, training calendars, and other events flyers. 5.4.1 Coordinate with FMWR Marketing Department, as needed and/or requested by FAPM, in development of FAP marketing materials. 5.4.2 Coordinate and publish quarterly newsletter - Life YOUniversity IAW the timelines established in the FAP Marketing Plan. 5.4.2 Coordinate with JBM-HH Public Affairs Office (PAO) and FMWR Marketing Department, as needed and/or requested by FAPM, in development of FAP marketing materials. Submit to FAPM at least ten (10) business days for review and approval prior to submission for printing. 5.4.3 Field and respond to all FAP training requests, class registrations, and other FAP-related requests within one-business day; includes emails and phone calls made to the primary FAP line (703-696-3512). The Contractor employee shall accept registrations for participation in professional and community education programs. Process training certificates, where applicable. As requested, the Contractor employee will assist with the planning and coordinating of workshops/seminars and arranging for professionals to speak on FAP-related matters. 5.4.4 As requested, determine what supplies are needed for trainings and/or classes and submit supply request spreadsheet to FAPM for approval no later than two months prior to the scheduled training and/or class. 5.4.5 The Contractor employee will assist the FAPM with other components of the Community FAP Education Program, such as manning information tables and coordinating special events for various ACS campaigns. 5.4.6 Attend planning and other administrative meeting, to include meetings of the ACS and FAP staff, quarterly Family Advocacy Committee (FAC)/Fatality Review Committee (FRC) meetings, local networking meetings, etc., as scheduled and invited. Submit completed meeting minutes to FAPM for review within ten (10) business days after meeting. 5.5. OTHER DUTIES. 5.5.1 The Contractor employee shall review the ACS Accreditation Checklist (AR 6081) and FAP Accreditation Checklist (AR 608-18) for pertinent criteria applicable to FAP. The Contractor employee will discuss and implement the plans of action to complete the requirements prior to the ACSET Accreditation deadline with FAPM. 5.5.2 The Contractor employee will collaborate and coordinate with FAPM for approval with all programs in ACS in order to provide optimum support to Soldiers and Family members. 5.5.3 The Contractor employee shall ensure that all programs and scheduled activities comply with regulations and policies referenced in Section 4 REFERENCE. 5.5.4. All materials and lesson plans are the property of the JBM-HH FAP. As such, they will remain with the JBM-HH FAP. 5.5.5 The Contractor employee will submit supply requests quarterly to FAPM. Supplies, for consideration, should be included in development of FAP Training Plan i.e. lesson plans and awareness campaigns. 5.5.6. The Contractor employee shall meet with the FAPM at least once a month to discuss and review community education program development.
PART 6 APPLICABLE PUBLICATIONS 6 APPLICABLE DOCUMENTS. Appropriate regulations and policies will be maintained for reference and review. 6.1 Publications and forms applicable to this Performance Work Statement are listed below. The publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent (that is, a specific procedure in a paragraph, section, chapter, or volume) specified in the Performance Work Statement. The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the Performance Work Statement. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. Applicable Publications. NUMBER DATED DESCRIPTION MANDATORY ADVISORY AR 608-1 MAR 13 Army Community X Service AR 608-18 OCT 07 FAP Regulation X AR 600-20 MAR 08 Army Command Policy X AR 190-16 MAY 91 Military Police X Physical Security DoD Regulation AUG 93 Joint Ethics Regulation X 5500.7-R DA FORM 7419-1 JAN 15 A CS Accreditation X Standards TECHNICAL EXHIBIT 1 DELIVERABLES SCHEDULE DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT SUBMIT TO Contractor Quality Control Plan (PWS para 1.2) Within fifteen (15) business days of contract award 1 Electronic Memorandum for Record (MIRF) (Microsoft Word) COR and KO Local law enforcement check findings. (PWS para 1.4.3) Within five (5) business days of contract award 1 Electronically (scanned original document) COR Contractor Primary POC Identification (PWS para 1.14) Within five (5) business days of contract award 1 Electronic MIFR (Microsoft Word) COR AND KO Contract Employee Trainings (PWS para 11.1) As offered via JBM-HH or online 1 Copy of Training Certificate(s) of completion COR Statistical Reports and ACS CTS submissions (PWS para 5.3) Monthly, Quarterly, and Annually 1 Electronic format (Microsoft Excel or Word) COR Meeting Minutes (PWS para 5.4.14) Within 10 business days after meeting 1 Electronic format (Microsoft Word) COR FAP Marketing Materials (PWS para 5.4.) As submitted for review/approval Electronic format COR Life YoUniversity (PWS para 5.4.2) Quaterly IAW with FAP Marketing Plan 1 Electronic format and hard copy COR Lesson Plans and Concept Plans for proposed projects (PWS 5.2.2) No later than 90 days prior to a class. Changes to lesson plans at least 60 days prior to the scheduled event. 1 Electronic format (Microsoft Excel or Word) COR DELIVERABLE FREQUENCY # OF COPIES MEDIUM/FORMAT SUBMIT TO FAP Training Plan updates (PWS para 5.2.3) Quarterly, at minimum 1 Electronic format COR Supply Requests (PWS para 5.5 ) Quarterly, or as requested 1 Electronic format (Microsoft Excel spreadsheet) COR CAPM Concept Plans (PWS para 5.2.12) January 1 Electronic format COR Needs Assessment & Focus Group (PWS para 5.2.9) June January 2 Electronic format COR TECHNICAL EXHIBIT 2 PERFORMANCE REQUIREMENT STATEMENT The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Performance Objective Standard Performance Threshold Method of Surveillance Contractor shall develop and maintain a variety of lists and databases (PWS para 5.3) Monthly, quarterly, and annual statistical reports and CTS data entry to be submitted no more than five (5) business days after identified suspense. No more than two (2) day deviation from the standard. Period surveillance Contractor shall maintain a variety of hard copy records.(PWS para 5.3.2) Hard copies filed within five (5) business days after suspense dates. No more than two (2) day deviation from the standard. Period surveillance Contractor shall field and respond to all FAP training requests, class registrations, and other FAP-related requests. (PWS para 5.2.10) Response within onebusiness day; includes emails and phone calls made to the primary FAP line (703-696-3512). No more than 12 hour deviation from the standard. Period surveillance Contractor shall publish Life YoUniversity newsletter. (PWS para 5.4.2) Quarterly publication; to be submitted for review at three one (3) weeks prior to publication No more than three (3) day deviation from the standard. 100% inspection Attend planning and other administrative meetings. (PWS para 5.2.14) Completed meeting minutes to be submitted for review ten (10) business days after meeting. No more than two (2) day deviation from the standard. 100% inspection
Performance Objective Standard Performance Threshold Method of Surveillance The Contractor employee will develop and/or adapt lesson plans, charts, and audiovisual aids for training a wide range of groups (PWS para 5.2.2) Develop and update lesson plans, charts, and audio-visual aids. Research professional journals and periodicals and survey other organizations in the field, to ensure the most current and comprehensive education and training is provided. All lesson plans will be presented to the FAPM, or designee, for final approval and suggested changes/corrections no later 90 days prior to class start at least 90% of the time. 100% Inspection Customer comment cards/evaluations The Contractor employee will conduct community needs assessment and focus groups to determine program effectiveness. (PWS para 5.2.9) Compile and analyze data Coordinate services based on community needs. Data outcomes to be presented to FAPM at least twice throughout contract period. Periodic surveillance Customer comment cards/evaluations The Contractor employee will create, update and request printed material for program support. The Contractor employee will maintain program statistics, compile and complete program related data (PWS Para 5.3. and 5.4 ) Distribute and collect approved evaluation sheets and attendance rosters. Marketing for program events, current informational guides, training calendars, and other events flyers. Present proposed projects and materials to the FAPM for review and concurrence prior to publication and distribution in the community at least 90% of the time. Distribute and collect approved evaluation sheets and attendance rosters directly following each presentation/class at least 90% of the time.