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Welfare services not delivered through residential institutions

Southampton City Council | Published December 9, 2016  -  Deadline January 26, 2017

Southampton City Council (the ‘Council’) has undertaken a review into the current provision of housing related support for young people which provides the basis for the services set out in this specification.

The review identified a continued need to commission services to support vulnerable young people who are homeless or at risk of homelessness.

In response the Council has developed a commissioning approach that will ensure maximum use of available resources. This will be through the provision of a range of supported accommodation for young people, including a Floating Support service and a Supported Lodgings Service.

Estimated Contract Value: 2 901 639 GBP — 4 836 065 GBP

Housing support to include a mix of accommodation:

—smaller shared housing;

—self-contained flats or bedsits;

—some accommodation with high levels of support and security and some with out of hours telephone support (24/7);

—shared house with staff available on site to provide additional support with general day to day activities;

—trainer unit(s) for single or shared occupancy for care leavers to help prepare them for living independently and managing household issues;

—move-on shared accommodation for older young people or for those who are able to live independently.

Age range: 16-21 years.

Priority: 16-17 year olds, care leavers.

Approx. length of stay: up to 1 year.

Average support hours: 5 hours per week

b) Service Providers will deliver Flexible Floating Support to other young people (not residing in the support accommodation) to maintain their tenancies or those who find themselves in bed and breakfast accommodation or homeless due to being deemed intentionally homeless. The main focus of the service will be to prevent the risk of eviction.

Age range: 18-25 years.

Priority: Young people who are homeless or at risk of homelessness aged 18 years+; Young people who are at high risk of being evicted; Young people moving to independent accommodation and are assessed as requiring resettlement support. Young People who require housing related support to enable them to sustain their independent accommodation.

Approx. length of provision: up to 6 months.

Average support hours: 3 hours per week.

A) Housing support to include a mix of accommodation:

—smaller shared housing;

—self-contained flats or bedsits;

—some accommodation with high levels of support and security and some with out of hours telephone support (24/7);

—shared house with staff available on site to provide additional support with general day to day activities;

—trainer unit(s) for single or shared occupancy for care leavers to help prepare them for living independently and managing household issues;

—move-on shared accommodation for older young people or for those who are able to live independently.

Age range: 16-21 years.

Priority: 16-17 year olds, care leavers.

Approx. length of stay: up to 1 year.

Average support hours: 5 hours per week

b) Housing support to include a mix of accommodation in shared houses and self-contained units for 30 young parents and couples, where appropriate. Some with the provision of 24 hours staffing.

Age range: 16-19years

Priority: young people who are pregnant or have a baby or young child

Approx. length of stay: up to 1 year but 9 months on average

Average support hours: 7 hours per week

c) Service Providers will deliver Flexible Floating Support to other young people (not residing in the support accommodation) to maintain their tenancies or those who find themselves in bed and breakfast accommodation or homeless due to being deemed intentionally homeless. The main focus of the service will be to prevent the risk of eviction.

Age range: 18-25 years.

Priority: Young people who are homeless or at risk of homelessness aged 18 years+; young people who are at high risk of being evicted; young people moving to independent accommodation and are assessed as requiring resettlement support. Young People who require housing related support to enable them to sustain their independent accommodation.

Approx. length of provision: up to 6 months.

Average support hours: 3 hours per week.

Support will be provided in one or several large young person's hostel/foyer service(s) aimed at young people who would benefit from a communal shared environment, conducive to group and peer learning:

—with high levels of support and security (24/7);

—access to out of hours provision, respite and emergency / assessment beds;

—trainer unit(s) for single or shared occupancy for care leavers to help prepare them for living independently and managing household issues;

—link to move on shared accommodation for older young people or for those who are able to live independently.

Age range: 16-21 years.

Priority: 16-17 year olds, care leavers.

Approx. length of stay: up to 1 year.

Average support hours: 8 hours per week.

Supported lodgings for young people so that each young person has room and access to cooking and washing facilities as well as support and advice from individual hosts.

—Helps improve and develop life skills in family based setting.

—Can be used as emergency (3-4 nights), respite or for medium (6-9 months) or longer term stays (up to 1 year).

—Some can be for those with higher needs e.g. young parents, care leavers with higher needs, coming out of custody.

—To have close links with Housing Support contracts.

—Hosts will require 24 hour telephone support.

Age range: 16-21 years.

Priority: 16-17 year olds, care leavers.

Approx. length of stay: up to 1 year.

Average support hours: 10 contact hours support per week in the form of 3 contact hours from the Service Provider and 7 contact hours from the host.

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