MAINTENANCE SERVICE EQUIPMENT A / C LABORATORIES FOR MANAGED BY THE AGENCY ENVIRONMENT AND WATER OF ANDALUSIA (NET346536)
The provision of technical services for system administration of the Andalusian Institute of Public Administration, as well as assistance in microcomputers of the institute and its classrooms in Seville.
Computer service of the Andalusian Institute of Public Administration is responsible for the deployment, coordination and maintenance of ICT infrastructure and services. The importance of these systems makes it necessary at all times ensure proper operation, so that a highly qualified management personnel is needed. In addition, one of the duties of the computer the Andalusian Institute of Public Administration is the attention to users, school staff, teachers and students of training activities in the microcomputer environment that they have.
This attention to users includes the resolution of any problems that arise in the field of PC or its periphery, either a hardware or software, as well as installation and configuration of any component of such an environment or any element additional that the user requires for its work.
Given the multiplicity of venues, special opening hours of the lecture hall, the diversity of their own work to do and the importance of these systems, it is necessary at all times ensure proper operation, so that a highly qualified management personnel is needed and assistance in microcomputers, in sufficient numbers to keep services safe personal contingencies (low, transfers, vacation).
For all the above, it is necessary to strengthen the staff available to service computer for these tasks, by hiring a service to support the work management systems and microcomputers.
Corrective maintenance: making the necessary changes to correct the malfunction of Alba system without altering its functional specifications.
Adaptive maintenance: changes affecting the environment in which the system operates, for example, hardware configuration changes, database software, database managers, communications, etc.
perfective maintenance actions to improve the internal quality system in all its aspects (restructuring the code clearer definition of the system and optimizing its performance and efficiency, user training on using the system, technical support, etc.) .
Evolutionary maintenance: making development tasks and / or functional modification of software to incorporate features that enhance the system operational improvements that facilitate the tasks of end users or system adjustments to the new requirements to be established.
This service contract aims performing tasks corrective, adaptive, perfective and evolutionary integrated system of tax collection management and maintenance of Seville City Council, called Alba system.
The delegation of Finance of the City of Seville, through the Municipal Revenue Agency, began in 2000 an ambitious modernization project focused on the development of a computer program that integrated management services and municipal tax collection process He is culminating in the creation of so-called Alba System.Moreover, the very day management and the needs expressed by the various users have been determining the design and incorporation of improvements in the implemented procedures to allow facilitate, beyond the development planned in the initial contract and subsequent development, new features of the work being carried out with the application.
Moreover, it is clear the absolute need in the city of Seville, particularly in the Tax Agency Seville with an Integrated Tax Management and Collection System work with maximum guarantees of effectiveness and legality, being absolutely reintegrable through improved tax collection, any action in this regard that could be done.Its function is to bring together and manage all the information produced in these matters, taking care of their integrity, security and consistency.
Alba functional specifications have been called subsystems structured as follows:System administration and system security. Common data: territory, third and objects. Revenue management. voluntary collection. executive collection. Accounting tax collection. Management of fines and penalties. Notifications. Tax inspection. Taxpayer assistance. Management of tax records. BI subsystem Virtual office. Integration with external applications and load external data from other agencies.
Alba affects the entire set of bodies with competence in tax matters, and revenue collection.
The units directly affected by the service are:
- Department of Computer Science (ATSE).
- Revenue Management Department (ATSE).
- Tax Inspection (ATSE).
- Management Department sanctions (ATSE).
- Department of Revenue (ATSE).
- Administration Department.
- Municipal Treasury.
- Municipal Intervention.
- Revenue management bodies of the remaining delegations: Local police, municipal cemetery, municipal laboratory, municipal districts, municipal tow, Municipal Planning Department, and any other that is integrated later.
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Preventive silviculture work with mechanized execution in public forests in the province of Seville.