The ACCC requires the Tenderer to be able to capture information collected from calls, handled directly into ACCC systems.
The call centre will service Scamwatch and/or Energy Made Easy calls.
Minimum operating hours are 8.30am to 6pm Monday to Friday Australian Eastern Time.
The Australian Government, Department of Industry, Innovation and Science (the Department), is seeking to engage a contractor to provide hosting and support of the GEMS Registration Service (Registration Service) for industry and the Department to meet their respective obligations under the Greenhouse and Energy Minimum Standards Act 2012 (GEMS Act).
The Department is seeking tenders for contractors with both the capability and capacity to host and support a registration service. The GEMS Registration Service (Registration Service) comprises:
1. a hosted website
3. ogoing support for the Registration Service, including enhancements.
Accordingly, the Department invites suitably qualified consultants/contractors to submit a tender for provision of and ongoing support for the service.