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Sensory Support Hub

City of York Council | Published October 14, 2016  -  Deadline November 18, 2016

Sensory Impairment services in the City of York are currently delivered through a combination of internal and external arrangements. Existing service delivery is split across pathways and providers and there is a desire for greater co-ordination and integration around service provision, allied to consistent practice in the identification, recording and assessment of people with sensory impairment(s).

City of York Council therefore wishes to procure a single point of access Sensory Support Hub to provide a range of statutory and non-statutory Sensory Impairment Services for adults residing in the City of York; including

— Comprehensive information and advice that helps to prevent, reduce or delay the need for ongoing care and support.

— Support with registration (and information about the benefits of registration).

— The offer of a proportionate assessment.

— Support Plans (and regular reviews of support plans) for customers receiving an ongoing intervention through this service.

— Rehabilitation Services.

— Access to equipment to support daily living.

— Support specifically tailored to Deafblind people unable to benefit from those services aimed primarily at Visually Impaired or Deaf/Hard of Hearing customers.

— In addition the Service Provider will need to demonstrate added value by either directly providing or referring adults with sensory impairment(s) to the following types of support services:

— Volunteering and befriending Services.

— Equipment Demonstration and Resource Centre(s).

— Counselling and emotional support Services.

— Employment and welfare support.

Education and training.

— Social and leisure activities.

— Community and peer support.

— Other initiatives and forms of support.

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