Sensory Impairment services in the City of York are currently delivered through a combination of internal and external arrangements. Existing service delivery is split across pathways and providers and there is a desire for greater co-ordination and integration around service provision, allied to consistent practice in the identification, recording and assessment of people with sensory impairment(s).
City of York Council therefore wishes to procure a single point of access Sensory Support Hub to provide a range of statutory and non-statutory Sensory Impairment Services for adults residing in the City of York; including
— Comprehensive information and advice that helps to prevent, reduce or delay the need for ongoing care and support.
— Support with registration (and information about the benefits of registration).
— The offer of a proportionate assessment.
— Support Plans (and regular reviews of support plans) for customers receiving an ongoing intervention through this service.
— Rehabilitation Services.
— Access to equipment to support daily living.
— Support specifically tailored to Deafblind people unable to benefit from those services aimed primarily at Visually Impaired or Deaf/Hard of Hearing customers.
— In addition the Service Provider will need to demonstrate added value by either directly providing or referring adults with sensory impairment(s) to the following types of support services:
— Volunteering and befriending Services.
— Equipment Demonstration and Resource Centre(s).
— Counselling and emotional support Services.
— Employment and welfare support.
— Education and training.
— Social and leisure activities.
— Community and peer support.
— Other initiatives and forms of support.