PK: Punjab Education Sector II - P125958
Punjab Education Sector Reform Programme | Published October 9, 2014 - Deadline October 20, 2014
Hiring The Services Of Authorised Firms For Capacity Building
Of School Councils Through (call Centres)
Government of Punjab
School Education Department
Punjab Education Sector Reform Programme
Programme Monitoring andImplementation Unit
REQUEST FOR EXPRESSIONS OF INTEREST
(CONSULTING SERVICES ? FIRMS SELECTION)
Punjab Education SectorProject
Credit No. IDA 5106-PK
Assignment Title: HIRING THE SERVICES OF AUTHORISED FIRMS FOR CAPACITYBUILDING OF SCHOOL COUNCILS THROUGH (CALL CENTRES)
The Government of Punjabhas received financing from the World Bank towards the cost of the Second Punjab Education Sector Project, and intends to applypart of the proceeds for consulting services.
The Government of Punjab is implementing the Punjab Education Sector Reform Programme (PESRP) with the assistance of theWorld Bank to support and expand specific interventions to improve educational outcomes. The programme includes an essentialTechnical Assistance component (F/Y 2012-15) that includes School Council capacity building and improvement of their functions.Under PESRP-I, School Councils were established in primary and middle schools during 2009-2012 to promote local community andparental engagement in school affairs. Under the newly proposed School Councils Mobilization Programme under PESRP-II, the role ofSchoolCouncils would be enhanced for more effective participation in managing schools for better educationaloutcomes.
In order to strengthen, mobilize, and increase the role of School Councils (SC), the Punjab Government desires to contactwith the School Council Members through call centres for awareness about their roles and responsibilities, monthly meetings, schooldevelopment plans, provide them with guidance and information, answer their queries and complaints, incorporate their suggestionsetc. School Councils mobilization programmewas successfully implemented in 15 districts and during current financial year, SchoolCouncil Mobilization programme will be extended to all districts in Punjab. Maximum of 4 SC members includingChairperson,Co-Chairperson and two active SC members of 54000 approximately School Councils as well as all AEOs (about 900) of all36 Districts will becontacted through outbound calls and SMS.
For this purpose, PMIU intends to hire the services of authorized firms (callcentres) which have proven relevant background and experience working with the government. Interested authorized and eligible firms(authorization letter as a proof) are requested to submit Expression of Interest (EOI) along with the following particulars andother necessary documents in support of their claim:
? CorporateCapacity ( attach certificate ofincorporation): Firms Experience: 2 scores for each year: 10 scores
· Track Record: 2 assignments of Rs 5.0 million and above or 4 assignments below Rs 5.0 million: 20scores
· Detail of similar works/assignments already completed (please give complete detail as indicated below: 60scores
i. Name of each assignment completed, duration and cost involved 5 scoresfor each assignment of Rs 5.00 million and above: 30 scores
ii. Experience in capacity building, 5 scores for each assignment:15scores
iii. For additional qualification and experience relating to capacity building through CallCentres: 15 Scores: 5 scores for each assignment
The firm will be evaluated on the basis of above criteria. The firm which will secure 65% or more scores as perabove criteria will be pre-qualified and less than 65% scores will not be considered.
The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank'sGuidelines: SelectionandEmployment of Consultants under IBRD Loans and IDA Credits & Grants by World Bank Borrowers [January 2011]("Consultant Guidelines"),setting forth the World Bank's policy on conflict of interest.
A consulting firm will be selected in accordance with the Selection Based on Quality and CostBased Selection method set out in the World Bank's Guidelines: Selection and Employment of Consultants (under IBRD Loans & IDACredits and Grants) by World Bank Borrowers (2011).
A consulting firm may associate with other firms in the form of ajoint venture or a subconsultancy to enhance their qualifications.
Further information can be obtained at the address below during office hours i.e. 0900 to 1600 Monday to Friday. Detailed evaluation criteria can be downloadedfrom the PMIUs' Website: www.pesrp.edu.pk.
Expression ofinterest mustbe delivered in a written form to the address below by October 20, 2014:
ProgrammeMonitoring and Implementation Unit
Punjab EducationSector Reform Programme
8-A, Ali Block, NewGarden Town