The object of the contract is to carry out computer services projects, studies and maintenance of a part of the applications of the Information System of the DPNT and the DPIH, namely:
- Management of the service from the initialization phase to the reversibility phase
- Support functional and technical,
- Corrective maintenance including Documentum product strains (optional),
- Scalable and adaptive maintenance including the creation of DOcumentum product strains (optional).
- Assistance with integration / qualification and production.
The aim is to provide services of TMA GED Documentum, namely:
- Control of the service from the initialization phase to the reversibility phase,
- Functional and technical support,
- Corrective and preventive maintenance,
- Environmental management
- Level 3 support
- Data management
- Scalable and adaptive maintenance
- Special services.
The aim is to provide technical and functional Documentum services, namely:
* Functional and technical support
* Test and Recipe