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Framework agreement User Experience

Direktoratet for samfunnssikkerhet og beredskap (DSB) | Published January 19, 2017
Support and advice to the design of good user experiences on digital platforms. Customer portfolio consists of a number of sites (sikkerhverdag.no, dsb.no, sivilforsvaret.no, nbsk.no, brannskolen.no and intranet), as well as several services on web-based applications; reporting solutions, case management systems and e-learning systems.
Information about Customer
About DSB DSB responsibility on civil protection include national, regional and local security and emergency preparedness stoffliste, industrial and commercial security, hazardous substances, and product and consumer safety. DSB is responsible for civil defense. DSB is subject to Ministry of Justice. DSB's headquarters is located in Tonsberg. www.dsb.no

Framework agreement Service Design

Direktoratet for samfunnssikkerhet og beredskap (DSB) | Published January 19, 2017
Framework agreement for consultancy support for service design.
The missions will consist of:
- Consulting and service design to optimize users' experience of DSBs services at a senior level
- User testing of existing solutions to provide vital and accurate information to the further development of the service (s)
- Consulting for safeguarding universal design
- Project management (within service design)
Information about Customer
About DSB DSB responsibility on civil protection include national, regional and local security and emergency preparedness stoffliste, industrial and commercial security, hazardous substances, and product and consumer safety. DSB is responsible for civil defense. DSB is subject to Ministry of Justice. DSB's headquarters is located in Tonsberg. www.dsb.no
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