Public tenders for project-management in Malawi

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Quality Assurance Consultancy Services (for construction) for KGIS Programme- Phase II

United Nations Children's Fund | Published January 16, 2015  -  Deadline February 2, 2015
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UNICEF Malawi seeks to engage a competent consulting firm for the provision of project management inclusive procurement and quality assurance services for the construction of sanitation facilities and the provision of technical training of water point committees under Phase II of the KGIS initiative.

EDF — technical assistance to the National Authorising Officer — agriculture and food security sector

The Government of Malawi | Published February 29, 2012
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The contract will involve the provision of 1 long-term technical assistant for the National Authorising Officer Support Unit under the agriculture and food security sector for 450 working days spread over 36 months and 100 man-days of unallocated short-term technical assistants. The specific objective of the project is to strengthen the capacity of the NAO-SU to operate as an effective partner in formulation, implementation, monitoring and coordination of programmes and projects under the CPA, thus facilitating the work of the NAO in the management of EC development aid. His/her task will include inter alia providing expertise on project management, financial management, monitoring and evaluation, and procurement.

EDF — technical assistance to the National Authorising Officer — agriculture and food security sector

The Government of the Republic of Malawi | Published May 8, 2012  -  Deadline June 8, 2012
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The contract will involve the provision of 1 long-term technical assistant for the National Authorising Officer Support Unit under the agriculture and food security sector for 450 working days spread over 36 months and 100 man-days of unallocated short-term technical assistants. The specific objective of the project is to strengthen capacity of the NAO-SU to operate as an effective partner in formulation, implementation, monitoring and coordination of programmes and projects under the Cotonou Partnership Agreement (CPA), thus facilitating the work of the NAO in the management of EC development aid. His/her task will include inter alia providing expertise on project management, financial management, monitoring and evaluation and procurement.

MW - Lilongwe Water Project - P153205

Lilongwe Water Project | Published April 18, 2016  -  Deadline May 4, 2016
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Detailed Designand Cosntruction Supervision Of Water Distribution Network And Associated Structures For Lilongwecity REPUBLIC OF MALAWI LILONGWE WATER BOARD LILONGWE WATER PROJECT REQUEST FOR EXPRESSION OF INTEREST FOR DETAILED DESIGN  ANDCOSNTRUCTION SUPERVISION OF WATER DISTRIBUTION NETWORK AND ASSOCIATED STRUCTURES FOR LILONGWE CITY REFERENCE NO: LWSP-01 APRIL, 2016 1.          The Government of Malawi (GoM) hasreceived financing from the International Development Agency (IDA) to finance activities for the preparation under the Lilongwe Water Project (LWP) coordinated by the Ministry of AgricultureIrrigation and Water Development and Lilongwe Water Board,and intends to apply part of the proceeds of these funds toward eligible costs for consulting services for DetailedDesign AND Construction Supervision of Water Distribution Network and Associated Structures for Lilongwe City under Lilongwe WaterBoard. 2.          The consulting services ("the Services") include detailed design and constructionsupervision of water supply distribution network and associated structures for Lilongwe City and surrounding areascommensurate with national and international standards asrecommended complete in all respects, prepare bill of quantities for works including, drawings, maps, tender documents, supervision, contract managementetc. 3.           The Lilongwe Water Board now invites eligible consulting firms ("Consultants") to indicate their interest in providing theServices. Interested Consultants should provide information demonstrating that they have the required qualifications and relevantexperience to perform the Services. The short listing criteria are; 1.1.       Experience in consultancy assignments (core business and years in business) for aminimum of 10 years; 1.2.       Experience in carrying out preliminary and detailed designs of water supply distribution networks and relatedinfrastructure for minimum of 6 years; 1.3.       Experience in assessment and design of water distribution rehabilitation works andmaintenance with minimum 6 years; 1.4.       Experience in preparation of tender documents and project management for a minimum of 6years; 1.5.       Experience in construction supervision and works contract administration fora minimum of6 years; 1.6.       Experienceof firm in the sub-saharan region; Consultants may associate with other firms in the form of a joint venture or a sub-consultancy to enhancetheir qualifications. 4.           The attention of interested Consultants is drawn to paragraph1.9 of the World Bank's Guidelines: Selectionand Employment of by World Bank Borrowers dated January, 2011 ("Consultant Guidelines"), setting forth the World Bank'spolicy on conflict of interest. 5.           The consultant will be selected in accordance with Quality andCost Based Selection (QCBS) procedures set out in theWorld Bank's Guidelines: Selection and Employment of Consultants by World BankBorrowers dated January, 2011. 6.           Interested Consultants may obtain further information from theaddress below from 08:00 to 16:30 hours from Monday to Friday during working days. The Programme Manager Lilongwe Water Project ManobecBuilding, Area 4, Off Paul Kagame Road Private Bag 353, Lilongwe 3, Malawi Tel.: + 265 1 755 011/755 025 Email: thony.msendema@gmail.com Att: Procurement Specialist 7.           Expressions of Interest clearly marked "Consultancy Services for Detailed Designs of Water Distribution Network andAssociatedStructures for Lilongwe City" must be delivered to the Lilongwe Water Board, at the address below by 4 May, 2016. The Chairperson Internal Procurement Committee Lilongwe Water Board MadziHouse, Area 3, Off Likuni Road Post Office Box 96 Lilongwe, MALAWI

Fin Reporting and Oversight Improvement - P130878

Ministry of Finance | Published June 4, 2015  -  Deadline July 31, 2015
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Supply, Installation, Configuration, Integration, Testing, Deployment (including Training And Establishment Of Thesupport Structure), Commissioning And Support Of A Desktop Client And Web-based Ifmis And Associated Hardware And Support Services TheRepublic of Malawi MINISTRY OFFINANCE, ECONOMIC PLANNING AND DEVELOPMENT Integrated Financial Management Information System (IFMIS) Invitation for Bids(IFB) The Supply, installation,configuration, integration, testing, deployment (including training and establishment of the support structure), commissioning andsupport of a desktop client and web-based IFMIS and associated hardware and support services IFB Number: MoF/PFEMG08 INTERNATIONALCOMPETITIVE BIDDING 1.               Governmentof Malawi wishesto engage a supplier to provide a New IFMIS Application as stated in this IFB number MoF/PFEMG08 2.               The Ministry ofFinance of Malawi serves as the implementing agency and now invites sealed bids from eligible Bidders forthe supply, installation, configuration,integration, testing, deployment (including training and establishment of the support structure), commissioning and support of aweb-basedIFMIS and associated hardware, networking and support services. 3.               Bidding will be conducted using the InternationalCompetitive Bidding (ICB)procedures specified in the World Bank's Guidelines: Procurement under IBRD Loans and IDA Credits, edition of  January 2011 revised July 2014 and is open to Bidderseligibleas defined in these Guidelines. 4.               Invited bidders must have the financial, technical, and production capability(either independently or in a joint venture and/or sub-contracting arrangement, within which the invited bidderwill be theprincipal bidder and contractor), necessary to perform the Contract to supply, install, configure, integrate, test, deploy (including training and establishment of the support structure), commissionandsupport a web-based Integrated Financial Management Information Software (IFMIS) and associated hardware support services which includes allofthefollowing components whose specifications are provided in the Technical Requirements: a)               Multi-currency, Web-based IFMIS Application Softwarecomprising the following modules: (i)             Budget and Fund Management (ii)            Bank and Cash Management (iii)          Commitment Control (iv)          Procurement, Inventory and Contract Management (v)            Payment Management (vi)          Revenue Management (vii)        GeneralLedger (viii)      Project Management (ix)         AssetManagement (x)            Electronic Document Management (xi)          Help Desk Management (xii)        FinancialReporting Tool (xiii)       HRMIS (Payroll and Pensions) b)              Interfaces with the following systems (i)             Debt and Aid Management System (ii)           ReserveBankofMalawi (RBM). (iii)         MalawiRevenue Authority (iv)         LocalGovernmentIFMIS (v)           ODPP Procurement System (vi)          Road Traffic Revenue Collection System (vii)        Public Sector InvestmentProgramme (PSIP) . c)               Implementation services and support, including training in the application softwareand relational database software, business process design and systems integration services. Training to also include training ofSuper Users as future trainers. d)              Design of online customized forms andreports. e)               Two months onsite post implementation support after'go-live' and on-going maintenance support for a period of at least 5 years. The five year support period covers 3 year warrantperiod and 2 years after the expiry of the warrant. 5.       Bidders must meet thefollowing minimum qualification criteria: a)               Either be the prime manufacturer of the proposed IFMIS application software, or be formally approved and authorized by themanufacturer to supply, implement and support the software being tendered.  Bidders will be required to provide evidence of their accreditation from theprime manufacturers with their bids. b)              Be able toprovide in-country support for the software and equipment being tendered.  The bidder must provide documentary evidence to indicate capabilities in terms ofmanagement and human resource capabilities to provide aftersales local technical support. c)               Have been in the business of supplying and supporting the proposed software for not less than 3 years and should have anannual turnover in excess of US$ 7 million (or the currency equivalent. d)              Have undertaken at least two (2) successful (i.e. signed off and acceptedby the purchaser as a fully operational system)implementations of the proposed IFMIS software within the public sector during the last 10 years, which is similarinnature and complexity to theproposed contract. This implementation must haveinvolved the supply, installation and technical support of the proposed integrated IFMIS software at multiple sites.  Bidders will be required to provide evidence of pastinstallations/ implementations. e)               Have proven accounting, financial and internal control knowledge and experience, to support the required business processdesign and system integration services. f)               Must have successfully provided training and supportservices for the software being tendered. Also software turnover to the nationals must have been successfully implemented in theagreed project timeline. g)              For the purposes of establishing a Bidder'squalifications,the experience and / or resources of any Joint Venture or sub-contract partner will contribute to the Bidder'squalifications. Technical qualifications of subcontractors will be taken into account in assessingthe bidders' overallqualifications. h)              Be able to demonstrate financial capacity with at leastthree (3) years audited financial statements (2010 ? 2013) 6.               Test scripts will be used as part of post-qualification  evaluation process to confirm the compliance of the proposed solutionsagainst key functional and operational requirements. Representatives who will implement the projectfrom the lowest evaluated bidder will be invited to visit Malawi todemonstrate their software against the test scripts at a date that willbe communicated later. 7.               A complete set of bidding document in English may be collected by interestedbidders  upon payment of a non-refundable fee ofUSD200.00 or equivalent. The method of payment will be cash or bank certified cheque. The document will be sent by Courier at the expense of thebidder to those bidders who will not be able to collect. A pre-bidmeeting which potential bidders may attend will be held on Tuesday 30thJune 2015 from 10:00 am local time. Thereafter, the client will invite bidders who may wish to undertake site visits at Lilongwe,Blantyre, Zomba and Mzuzu offices. 8.               Bids must be delivered tothe address below on or before Friday31st July,2015at 3:00 pmlocal time.All bids need to be secured by a bankguarantee. The amount of a Bid security required is One Hundred and Sixty Thousand US Dollars (US$160,000).Late bids will be rejected. The address referred toabove for bid enquiries and submission purposes is: The Chairperson, InternalProcurement Committee Ministry ofFinance Capital Hill P.O. Box30049 Lilongwe,Malawi Email address:pfemprocurement@finance.gov.mw Telephone:     +265-1 789355 Fax:               +265-1 789 173 9.                Bidswill be opened in the presence of the Bidders' representatives who choose to attend at the address below at 3:00 pm local timeon Friday 31st July 2015. Conference Room, SecondFloor Ministry ofFinance CapitalHill 2ndFloor Lilongwe,Malawi 10.             The attention of prospective Biddersis drawn to (i) the fact that they will be required to certify in their bids that all software is either covered by a valid licenseor was produced by the Bidder and (ii) that violations are considered fraud, which can result in ineligibility to be awarded WorldBank-financed contracts.

MW Skills Development Project - P131660

National Council for Higher Education | Published June 5, 2015  -  Deadline June 22, 2015
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Consultancy For The Reviewing And Designing A Highereducation Student Financing Mechanism And Student Financing Management System In Malawi NationalCouncil for Higher Education                                                                 MalawiGovernment SKILLSDEVELOPMENT PROJECT (SDP) REQUEST FOREXPRESSIONS OF INTEREST (CONSULTINGSERVICES ? FIRM/FIRMS SELECTION) Country                                :Malawi Name ofProject                 : SKILLS DEVELOPMENT PROJECT. AssignmentTitle                 : CONSULTANCY FORTHE REVIEWING AND DESIGNING AHIGHER     EDUCATION STUDENT FINANCINGMECHANISM AND STUDENT FINANCING MANAGEMENT SYSTEM IN MALAWI ReferenceNumber             :NCHE /SDP/ESIA/01/0515 IssueDate                            :29th May, 2015 ClosingDate                        :22nd June, 2015 1. IntroductionandBackground The National Council forHigher Education (NCHE) is coordinating a Government of Malawi SkillsDevelopment Project (SDP) with support from the World Bank. The SDP isimplemented in selected public institutions (Chancellor College, LilongweUniversity of Agriculture and Natural Resources, Mzuzu University andPolytechnic) and Technical, Entrepreneurship and Vocational EducationandTraining Agency (TEVETA). The project aims at developing theskills neededfor improvingemployment outcomes and increasing productivity among youth and underservedpopulations by increasing access,enhancing market relevance, andincreasing the results orientation of the participating institutions.Additionally, the project aims to strengthen capacities of theMinistry ofEducation, Science andTechnology (MoEST), National Council for Higher Education (NCHE), Technical,Entrepreneurship and Vocational Education and Training Authority (TEVETA) andparticipating institutions for policy development, programme planningandimplementation. Since independence in 1964,the Malawi Government has used variousstudent financing or supporting mechanisms: full scholarships (1964 -1985),University managed loan scheme (1985 - 2000), MoEST managed loan scheme (2000 -2008), Public Universities Students Loan Trust (2008-2010), Bank managed loanscheme (2010 - 2011) and MoEST managed loan scheme (2012- present). The aim ofthe loan schemes was to hedge students from disadvantaged background againstthe adverse effects of the policy direction in 1985 that required that studentsfinancially contribute towards their university education. The loans schemes, however,suffered from two inherent weaknesses.Firstly, the loan schemes did not have autonomous and transparent mechanisms toidentify deserving candidates for the loans. Secondly, the schemes did not haveeffective loan recovery mechanisms. Therefore, in order to sustainably increase equitable access ofhigher education and address national skills gap, the MoEST requires aneffective and efficient student financing mechanism that is autonomous,transparent, with robust mechanisms for candidates' identification and loanrecovery. 2.Objectives of theConsultancy Theobjective of this consultancy is to helpthe GOM todevelop a viable student financing mechanism and management system (includingmeans testing and recovery mechanism, operational guidelines, and managementsystem) for higher education sub sector in Malawi by reviewing current and paststudent financing mechanism in Malawi and best practices in other countries(particularly in Sub Saharan Africa) and by proposing a viable studentfinancing mechanism and management system suitable to Malawi. Specificallythe consultant will: (a)         Reviewthe existing and previous student financing mechanism, including means testing andrecovery mechanisms and regulation/ legal framework in Malawi's highereducation sub-sector; (b)         Examinevarious financing models and regulation/ legal frameworks used in othercountries; (c)          Identifyfeatures for a viable student financing mechanism(s) for delivering optimaleducational outcomes, financial efficiency and sustainability including thefollowing: i.           Autonomy,simplicity, transparency and effectiveness of the student financing arrangements; ii.           Formsof accountability, transparency and regulation that are necessary to promotehigh standards of loan disbursement and recovery; iii.           A"Financial Means Testing Mechanism" (FMTM) for determining the loan eligibilityof the applicants; iv.           Mechanismsfor financial packages to address national skills gap; and v.           Thetransitional arrangements to facilitate smooth migration to the new system. (d)     Propose a design ahigher education studentfinancing management system including databases; and (d)   Recommendtechnical specification for the system: hardware, software and networking forinter-connectivity. 3. Scope of Work In order toreview theexisting and design students financing mechanism and potential financingmechanism thereof, the work will include but not limited to: Student FinancingMechanism: (a)           Review current national policies, law, relevantdocuments governing the student financing mechanism; (b)         Review current and possible student financingsources and sustainability measures; (c)          Analyse government subvention funding to various highereducation institutions and relevant data for student financing mechanism; (d)         Analyse various models of student  financing mechanism and theirsuccess storiesin other countries; (e)         Consult stakeholders; on a variety of financingoptions using financial models to show short & long term implications ofeach model. Student Financing ManagementSystem: (f)           Recommend astudent financing management system withits required ICT infrastructure (Hardware, Software and connectivity); including  butnot limited to i.           Systems to implement Means Testing including thedesign of paper and online loan application form ii.           Systems to ensure individual account management andmaintenance iii.           Systems to record and monitor loan repayment iv.           Systems to link loan events (e.g. applications,monthly repayment reminders, notices of arrears) to communication products (g)         Facilitate a workshop to present the results of thereview and the final design of the student financing management system. 4. ReportingStructure The NCHE willestablish a Review Committeecomprising officials from MoEST (2), Ministry of Finance (1) and NCHE(1) toguide the Consultant. The consultant will produce a series of reportsin English. The reports will besubmittedin triplicate to the ReviewCommittee through the SDP Project Coordinator at NCHE according to thefollowing deliverables. 5. Deliverablesof the Consultancy Deliverables will be submittedto NCHE for review and approval through the focal point in the NCHE. Thefollowing deliverables will be expected from the assignment: Deliverable1: An inception report that clearly illustrates how theassignment shall be executed including methodology, proposedtime-lines/schedule and milestone. The inception report will be reviewed by theReview committee and revised where necessary in the mutual interest of both NCHEand the Consultant. An inception report will be submitted one week after thesigning of the contract. Deliverable2: Draft report, two weeks after the inception report,including: i.   resultsof reviewing current and paststudent financing mechanism and best practices in other countries; and ii.   aproposal for student financingmechanismfor Malawi, with operational guidelines. Deliverable3: System design and specification plus bidding documentfor procuring ICT infrastructure (hardware, software and connectivity) forstudent financing management system. This report should be delivered after twoweeks of the draft report. Deliverable4: Final Report, including Deliverable 2 and 3, a reportof stakeholder workshop, and set of implementation proposals to give effect tothe final recommendations. 6. Timeframe fortheConsultancy The totalperiod of the consultancy shall be 4monthsfrom the date of signing the contract. 7.Payment Schedule # Deliverable Payment 1. Inception Report 20% of the contractedamount 2. Draft Report 40% of the contractedamount 3. Systems Design andSpecifications 20% of the contractedamount 4 Final Report 20% of the contractedamount 8.Qualifications/Experience ·   Preferencefor the assignment will be givento a firm or firms with personnel of diverse expertise relevant for theassignment, which should include a team leader, a financial specialist (loanspecialist) and an information system specialist. ·   International firms are advised to identifya local firm to partner with in executing this assignment ·   The contracted firm will be required towork with desk officers from MoEST and NCHE for knowledge transfer. TeamLeader: ·   At least Master degree in Public Finance,Education Finance, or relevant fields; ·   At least five years' working experience in similarassignments, including experience of project management; ·   A team leader must have substantialknowledge of Malawi education, particularly on higher education sub-sector; and ·   Good command of English. Financial Specialist(Loan Specialist): ·   At least Master degree in Finance orrelevant academic fields; ·   At least five years' working experience in loanmanagement; ·   The consultant must demonstrate expertiseand practical knowledge of education financing mechanism; ·   Working experience on student financingwould be added advantage; and ·   Good command of English. InformationSystem Specialist: ·   At least aMasters' Degree in BusinessInformation Systems or related fields; ·   At least five years working experience ondata management system or on relevant tasks; ·   Experienceof development of loanmanagement system is an added advantage; ·   Good command of English. 9.                 Location of Assignment Theconsultancy is based at NCHE Secretariat in Lilongwe. The NCHE will establish aReview Committee comprisingofficials from NCHE (2), TEVETA (2), and MoEST (1), to guide the Consultant.The consultant will produce a series of reports in English language during theconsultancy. The reports will be submitted in triplicate to the ReviewCommittee through the SDP Project Coordinator in the NCHE according to thefollowing deliverables. 10.       Reporting: She/he willreport to the SDP Project Coordinator. 11.    Conflict ofInterest The attention of interestedConsultants is drawn to paragraph 1.9 of the World Bank's Guidelines:Selection and Employment of Consultants [under IBRD Loans and IDA Credits &Grants] by World Bank Borrowers  January, 2011. ("ConsultantGuidelines"), settingforth the World Bank's policy on conflict of interest. 12.             Selection Criteria A Consultant will be selected in accordance withthe Firm Selection method set out in the Consultant Guidelines. 13.             Furtherinformation Furtherinformation can be obtained attheaddress below at paragraph (12) during office hours from 8.00 to 12.00; 13.00to 16.00 hours local time (Monday to Friday, except national public holidays). 14.                         Submission Expressions of interest must be delivered in a written form to theaddress below at paragraph (15) (in person, or by mail, or by e-mail) by 22nd June , 2015. Late EOIs will be rejected. TheEOIs must be clearly marked "Expression ofinterest for individual consultancy forthe reviewing and designing a higher    education student financing mechanism and student financing managementsystem in Malawi."  Applications should enclose detailed Curriculum Vitae (CV), plus namesof 3 (three) traceable referees. 15.             Address for the Clarification,further detailsand submission of the EOIs: TheSDP Project Coordinator, (Attn: The ProcurementSpecialist) Skills Development Project (SDP), Physical Address: NationalCouncil for Higher Education, HBHouse, Block A AlongPaul Kagame Road, Next to Chipiku Plus, Postal Address: Private Bag B371, Lilongwe 3, Malawi. Phone  : +265 01 755884 Email   :rchinula@nche.ac.mw :rchinula@gmail.com : fmazaza@nche.ac.mw :fynessmazaza@yahoo.co.uk

Financial Sector Technical Assistance - P122616

Financial Sector Technical Assistance Project (FSTAP) | Published April 30, 2015  -  Deadline May 22, 2015
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To Design A Transaction Processing Hub For The Microfinance And Financial Cooperatives Industry In Malawi RESERVEBANK OF MALAWI FINANCIAL SECTOR TECHNICAL ASSISTANCE PROJECT (FSTAP) REQUEST FOR EXPRESSIONS OFINTEREST (CONSULTING FIRM) Country:                     Malawi Name of Project:         Financial Sector Technical Assistance Project (FSTAP) Consulting Services:   To Design a Transaction Processing Hub for the Microfinance and Financial Cooperatives Industry in Malawi Credit No.                   4897 Mw Project ID No.            P122616 Date of Issue:              4th May, 2015 The Government of the Republic of Malawi has receivedfinancing from the World Bank toward the cost of the FinancialTechnical Assistance Project (FSTAP), and intends to apply part of the proceeds of this credit towards eligible costs for therecruitment of a consulting firm to design aTransaction Processing Hub for the Microfinance and Financial Cooperatives Industry in Malawi 1.    Background The Government of Malawi recognizes the vital role that the microfinance sectorplays in the social economic development of the Country. Noting that the formal financial sector in Malawi remains small and thatoutreach remains concentrated to a narrow client base, Government has, through the Reserve Bank of Malawi taken a leading role inthe development of the infrastructure, a policy and institutional framework aimed at growing the financial sector's capacity toincrease outreach. A key intervention in these reforms is the implementation of the five-year FinancialSector Technical Assistance Project (FSTAP) which thegovernment is financing with credit from the International DevelopmentAssociation (IDA) of the World Bank implemented by the Reserve Bank of Malawi. The project aims at increasing access to finance forthe currently unbanked but bankable population of Malawi. The Malawi Microfinance and Financial Cooperatives sector comprises 10 non-deposittaking microfinance institutions, 19 of credit only agencies concentrated in specific urban areas and some 46 savings and creditcooperatives operating under the Malawi Union of Savings and Credit Cooperatives (MUSCCO). In addition, a number of deposit takingmicrofinance institutions are expected to be licensed in the coming 12 month period. The operators in the industry process smallbut numerous financial transactions using manual or rudimentary processing mechanisms as most cannot afford the initial capitalcost of setting up sophisticated management information systems (MIS) and  the personnelthat are qualified enough to manage robust systems. It is for thisreason that one of the key interventions envisaged under FSTAP is the establishment and operation of a microfinance transactionprocessing hub(the Hub) that will enable the sector share interoperable electronic data processing infrastructure for their MISrequirements. The Hub will help institutions reduce operating costs, streamline lending processes, scale up rapidly and integratewith other entities such as: creditbureaus, other financial institutions, regulators and international payment networks. It willreduce related infrastructure costs, facilitate timely and accurate reporting to the regulator, apex bodies, financiers and otherstakeholders and data security will be guaranteed. The effective design, development and implementation of an efficienthub willcomprise investment in hardware, software and integration/interface to deliver a robust (resilient and high availabilityinfrastructure) platform that allows a consortium of MFIs and financial cooperatives to share transaction processing infrastructure(payment system connectivity, core banking application, mobile-banking integration, account opening, loan disbursements, paymentprocessing, customer acquisition, customer complaints logging, compliance and reporting) in accordance with set governance rulesand regulations; Audit trail with time stamps & access control; integrated with analytical & reporting tools; compliantwith open system concepts; Supports multi channels (branch and branchless banking delivery channels). The consulting firm will carry out all tasks outlined in this terms of reference, aswell as any other related tasks that may be required to achieve the objectives of this consultancy. 2.     Objectives of theassignment The objectives of this assignment are as follows: ·       To assess management informationsystem needs of MFIs and Financial Cooperatives. ·       To design a viable transactionprocessing hub that would improve, among other things, the processing efficiency of small-value transactions, microfinancecore-banking and mobile phone based applications while allowing for down streaming of services such as credit referencing servicesand interconnection to national switch. 3.    Scope of work The scope will include: 1.     Assess MFIs and Financial Cooperatives to determine participants, collaboration andbusiness model for a transaction processing hub; 2.     Analyze and map appropriate structures to support the integration of the transactionprocessing hub to support microfinance core banking applications; 3.     Develop a business model/ business plan for the hub that will help decide on the form thehub should take for it to be operationally sustainable and viable; 4.     Design the processing hub; 5.     Develop an implementation plan and bid documentation. Details of the tasks and their related activities to be conducted are asfollows; Part 1 ?Assessment of MIS Processing Needs and Design of an Appropriate Hub for theMicrofinance Sector in Malawi In thisphase the firm will undertake the following tasks: TASK 1: PREPARATORY AND BACKGROUND RESEARCH This taskwill require the consulting firm to: i.         Conduct background research  of the sector which includes MFIs and SACCOs to understand itslandscape; ii.         Meet with beneficiary MFIs and financial cooperatives to: a.      understand the sector expectations and advise on the overall implementation of the Hub project, and b.     gain an appreciation of technical and business requirements of the processing hub; iii.          Survey the management information systems currently in use in the sector, MIS requirements, HR support, connectivityissues, etc; iv.          Conduct an analysis of the sector's management Information capacity needs and the role of a multi-usertransaction processing hub in meeting such needs; v.         Identify options available to meet current and future needs of thesector; and vi.          Assess the operational environments and how these will need to adapt to the new Hub arrangements. vii.          Supportefforts already underway to establish and formalize project management structures for the initiative that includes the involvementof executive-level officials at both RBM and beneficiary institutions in order to strengthen outcomes, address expectedimplementation obstacles, speeding-up and securing authority and approvals needed to progress the initiative at each successivephase Deliverable 1: Needs/RequirementAssessment document TASK 2: DEVELOP FUNCTIONAL SPECIFICATIONS, ARCHITECTURE AND BUSINESS MODELFOR THE HUB This taskwill require the consulting firm to: i.         Analyze the findings from Task 1 above and develop specifications regardingthe architecture and design of the hub; ii.         Developprecise estimates of hub design, equipment needs and capacity,resulting capital expenditure and operating costs needed for the infrastructure to meet the identified present and future needs ofthe sector; iii.          Create adetailed operational model of the hub including management structure, security details of the platform needed. The model shallclearly provide: a)    a Technological Definition of theappropriate hub; b)    an analysis of the technological environment available and required for the hub; c)    a definition of the skills and knowledge sets required for the successful implementation of the hub; d)    essential technical conditions and options for the project; an outline of Project Metrics,performance, benchmarks to be used; and, e)    Technological Standards to be followed. iv.          Design anddevelop a business model that takes into consideration the rapid and continuing technological evolution and convergence in thecommunications sector and the microfinance sector as well as its impact on the costs, pricing, and development of services. Thismodel should be scalable, expandable and include mechanisms that make it possible to plan for technological changeat least 10 yearsinto the future, so that the investment in the hub is made without fear of being trapped into a situation of sunk costs despite thefact that technological advances, paradigm shifts cannot beaccurately projected; v.          Developminimum standards to connect with existing/running MIS of other institutions as well as ability to facilitate reporting toRegistrar, Credit Reference Bureau; and linkage to National Switch, Automated Transfer System (ATS)and Telecommunication ServiceProviders; and vi.          Prepare apresentation on the needs identified and the model design recommended for the appreciation of the Steering Committee andStakeholders. Deliverable 2: Design, TechnologyDefinitions, Business Model of the Hub & Presentation onthe same Part 2: Demonstration of the Economic, Operational and Financial Viability ofthe Hub In this phase, the firm will undertake the following tasks: TASK 1: ECONOMIC AND FINANCIALANALYSIS OF THE HUB This task will require the consultingfirm: i.         Prepare estimates of rates of return for the hub's initial investment costs,including the embedded data handling, transmission, control, storage and services housing as well as conducting scenario analysisoftrends, project risks and total cost; ii.         Analyzethe budgetary and financial impacts of the Project and estimatinginvestment requirements (including import content) of the project over the first five years of operations; iii.         Quantify the amount of counterpart funds needed to be contributed by theproject as wellas by players (users) of the hub; iv.          Assess all aspects of project feasibility (technical, economic, financial, political, legal and organizational) and theirinterrelations; v.         Prepare economic scenarios, risk analysis, rate return analysis, analysis oftotal cost of operation for the first five years of operations; vi.          Quantify the economic development benefits to the sector and the country that would arisefrom the project;and vii.          Identify and assess the developmental outcomes that would be expected if the Project is implemented in accordance with therecommendations of the Study. The analysis of potential developmental benefits should be as concrete and detailed as possible andinclude at least one specific example of developmental impact for each area highlighted. Deliverable 3: Report oneconomicoperational and financial viability of the Hub TASK 2: ORGANIZATIONALISSUES This task will require the consulting firm to: i.         Design and propose the organizational structure and requirements that wouldmeet the needs of the project as an entity. ii.         Identify and prioritize corporate governance issues that are necessary andcritical to support the business plan of the hub. iii.         Define the qualifications of the personnel needed to carry out theproject. iv.          Define the respective roles and relationships of the staff, user institutions, RBM, etc v.         Outline key success factors and foreseeable, barriers to success, bothexternal and internal Deliverable 4: Organizationalstructure, governance structure and human resources plan TASK 3:  IMPLEMENTATION PLANNING AND BID DOCUMENTPREPARATION Thistask will require the consulting firm to: i.         Assess and determine the critical success factors for the  implementation of the hub ii.         Define successful change management process(es) for thesector; iii.         prepare a bidding document that cover all of the goods and services neededforproject implementation.; and, iv.         Develop a timetable for project implementation including a timeline forpublicizing the bids and for awarding the contract(s) for the goodsand services required in line with World Bankprocedures. Deliverable 5: Implementationplan and bidding documents, ready for publication. TASK 4: PREPARATION, PRESENTATIONAND APPROVAL FOR PUBLICATION OF A FINAL REPORT Upon concluding the preparation and publishingof the project bidding documents, the firm, while stillin Malawi will formally present the findings and recommendations and a nearfinal version of the report to the Reserve Bank of Malawi, MAMN, MUSCCO and the project Steering Committee. The firm will, at thispresentation, answer questions and take comments and suggestions based on the presentation and the draft Final Report providedhowever that the draft report shall be circulated to the stakeholders, one week before the date of thepresentation. After the Presentation, the contractor willmake the final changes suggested by the Steering Committeeand submit the Final Report to the Reserve Bank of Malawi throughtheSteering Committee. The Contractor shall ensure that the Final Reportis a substantive and comprehensive report of all of thework performed in accordance with these Terms of Reference for Phase II, including all deliverables and shall cover and synthesizethe findings of all the preceding tasks, information, recommendations and guidelines.  The report shall be delivered in soft copy (Microsoft word document and pdf) andduly signed three hard copies. Deliverable 6: Final Report andPresentation Notes: 4.    Expected outputs/ Summary of Deliverables 4.1           Deliverable 1: Inceptionreport 4.2           Deliverable 2: Needs/Requirement Assessmentdocument. 4.3           Deliverable 3: Design, Technology Definitions,Business Model of the Hub & presentation on the same 4.4           Deliverable 4: Report on economic, operationaland financial viability 4.5           Deliverable 5: Organizational structure,governance structure and Human Resources Plan 4.6           Deliverable 6: Implementation plan and biddingdocuments, ready for publication. 4.7           Deliverable 7: Final Report and PresentationNotes. 5.     Reporting The consulting firm shall interact and communicateas need arises, render services and produce the deliverables stipulatedabove under the general technical direction of the DirectorMicrofinance and Capital Markets of Reserve Bank of Malawi who will work closely with Director, National Payments.The reports shall bedelivered in bothhard and soft copies and duly signed. 6.     Key staff and Qualifications Interested consulting firms should provide information demonstrating that they have the required combination ofqualifications and relevant experience in conducting a consultancy of this nature. Team members should include: ·       Team Leader: Business and processanalysis/software developer and must hold a recognized university degree in a related field, preferable master's  degree from recognized university in informationtechnology/computer science/and business information systems.   He should have at least fiveyears' experience in business processes, designing and systems development.  Experience in similar assignment elsewhere will be an addedadvantage ·       Business/Financial Analyst, musthold a recognized university degree in a related technical field, preferably to master's degree level infinance/banking/economics/business administration Allmembers of the team must have no less than five years of work experience in business analysis, business development, anddevelopment of technical and functional requirements. 7.     Contract duration Theassignment is for a maximum of 3 calendar months from the date of signing the contract. 8.      Selection of Consultant The consultant firm will be selected in accordance with Quality and Cost BasedSelection (QCBS) procedures set out in the World Bank's Guidelines: Selection and Employment of Consultants by World Bank Borrowers, of January, 2011revised in 2014.  Furtherinformation can be obtained at the address below during office hours (8.00 hours to 16.00 hours Malawi time). 9.     Submission of Expressions of Interest Interested consulting firms must provideinformation indicating that they are qualified to perform the services (i.e. brochures, description of similar assignments,experience in similar conditions etc.). Expressions of interest must be delivered to the addressbelow by Friday, 22nd April2015. The Project Manager Financial Sector Technical Assistance Project (FSTAP) Reserve Bank of Malawi P.O. Box 30063. Lilongwe3, Malawi. Tel:    +265 1770 600/924 FAX:   (265) 1 773 752 E-mail:  josmilner@fstap.org and copy stsokonombwe@fstap.org
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