Public tenders for consultant in Puteaux France

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Systems consultancy services

RTE Réseau de transport d'électricité | Published November 30, 2017
Winner
Tribunal de grande instance de Nanterre
cpvs
72246000, 30237300

This market aims, by 2025, to replace the current image walls in the control rooms of RTE-operated power stations by standard solutions of the market without specific development (excluding parameterization). The scope of the service covers the supply, installation, commissioning and maintenance of future image walls.

This market concerns the supply and installation of display solutions (single screens fixed or portable, tactile or standard and image walls) in the control rooms according to the obsolescence of current equipment and / or the reorganization of RTE dispatching. Out of 8 potential sites, at least one will be equipped in the short term.

In order to ensure the dissemination of the images on these screens the holder will provide and will maintain an image source management system (RTE applications) to the display surfaces with multi-window display, management of profiles. display, use via a single keyboard / mouse set.

The purpose of the contract is therefore to have the following services in particular:

- Lump-sum design study for the initial implementation of the new hardware and software architecture for detailed quotations and planning at RTE,

- supply, installation and receipt of equipment (servers, screens, fixings ...) and software provided. Delivery of software licenses to operate on RTE hardware,

- supply of the candidate's complete catalog, technical and functional training, specific study after initial implementation,

- maintenance services preventive and corrective operating conditions according to the maintenance levels 4 and 5 of the AFNOR, recycling of the equipment used,

- Delivery and continuous updating of hardware and software operating documents by the RTE team in charge of maintenance levels 1, 2 and 3 according to AFNOR.

IT services: consulting, software development, Internet and support

EDF SA | Published November 29, 2017
cpvs
72000000

The aim of the target application is to trace and capitalize information related to the quarterly behavior of nuclear power plant (NPP) units (reactors).

The number of users is about 1,000 people, including 200 contributors, by CNPE (19 nuclear generation sites) for a total of about 19,000 users.

The aim of the target application is to trace and capitalize information related to the quarterly behavior of nuclear power plant (NPP) units (reactors).

The number of users is about 1000 people, including 200 contributors, by CNPE (19 nuclear generation sites) for a total of about 19 000 users.

CNPE, roles, statutes, etc.).

The application must be able to manage task forms.

The application must be able to integrate with the IS infrastructure of the company (authentication system in particular).

REST, SOAP, etc.)

EDF seeks knowledge about software solutions that can cover all or part of the needs expressed, as well as the economic models associated with these solutions.

IT services: consulting, software development, Internet and support

RTE réseau de transport d'electricité | Published November 28, 2017
cpvs
72000000, 48000000

RTE wishes to obtain information on a virtual classroom tool for conducting distance learning or blended learning sessions (this learning mode refers to the joint use of eLearning and the classic learning mode, often called "face-to-face": The learner may alternate between online distance sessions and face-to-face sessions with the trainer (s).

This demand for information is explained by the fact that Flash technology used by the market on this type of application is abandoned in 2018 by both suppliers and RTE's IS architecture teams. The technical objective is to be able to understand and anticipate this future technological change.

The different expectations are as follows:

1) Functional elements:

The goal is to get information about a virtual classroom tool that goes beyond a web conferencing tool.

2) Technical elements:

From a technical point of view, the goal of the file is to be able to understand the technical transition that the market will operate on the virtual classroom tools.

3) Administrative and financial elements:

This part will allow RTE to have a better knowledge of the suppliers of the market.

Construction consultancy services

Ministère de l'écologie | Published November 21, 2017
Winner
Centre scientifique et technique du bâtiment (CSTB)
cpvs
71530000, 92312213

The future guide, which is the subject of this contract, is intended to give the key to building professionals (installers, maintainers, design offices, architects, operators of operations) for the feasibility, design, implementation, operation and maintenance of photovoltaic installations for self-consumption.

Drafting of a technical reference pact - photovoltaic in self-consumption.

IT services: consulting, software development, Internet and support

EDF SA | Published November 11, 2017  -  Deadline November 30, 2017
cpvs
72000000, 72200000

The services to be provided in the context of the future market are of "high technicality" because of their technical complexity or their innovative character.

The market includes 2 lots:

- lot 1: specialized functional and organizational expertise,

- lot 2: technical and technical-functional expertise.

A version of the future specifications of the consultation is made available as an indication at the URL of I.3.

IT services: consulting, software development, Internet and support

RTE Réseau de Transport d'Electricité | Published November 10, 2017  -  Deadline November 27, 2017
cpvs
72000000

The Italian Borders Working Table is a voluntary table in which TSOs cooperate in order to develop cross-border procedures on Italian exchange frontiers.

In order to facilitate the progress of this development, it was deemed necessary by the Parties to order Project Management Office services.

The tasks to be fulfilled by the PMO are split in 2 domains, the former domain intending to organise and facilitate discussions/decisions at the Italian Borders Steering Committee (SC) level with a close relationship to the technical task force (TTF), the market task force (MTF), the IT group, the Legal group and the Projects teams (e.g. Capacity Calculation teams, CounterTrading and Redispatching, etc.) on topics such as:

— cross-zonal capacity calculation in import and export:

— usual process of NTC calculation,

— new methodologies, such as flow-based, and continuous improvement of the ones currently adopted,

— multiple timeframes, such as long term (yearly/monthly), day ahead, intraday;

— cross-zonal capacity allocation rules;

— cross-zonal capacity splitting rules;

— coordinated operational procedures;

— improvements in coordination and optimization of the interconnection management;

— ad hoc tasks assigned by the SC i.e. analysis on grid expansion at short term.

The PMO tasks might also include the support for CEO meetings which are typically held once or twice per year in order to provide guidelines for the whole Working Table and receive the feedback about the activities.

The latter domain concerns the implementation of those processes foreseen in the market and operation network codes or Guidelines (e.g. CACM Guidelines) such as:

— steps for application of CACM Guidelines (e.g. agreements, methodologies, etc.);

— steps for application of FCA, SO and EB Guidelines provisions at Regional level (e.g. agreements, methodologies, etc.);

— completion of the D-2 ATC capacity calculation project;

— completion of the ID ATC capacity calculation project;

— cross-zonal capacity calculation and allocation process based on the Flow Based methodology;

— cross-border Re-Dispatching and Countertrading;

— link with the Pre and Post Coupling project as far as TSOs' related issues are concerned;

— link with cross-border Intraday project as far as TSOs' related issues are concerned.

Prior to a full launch of the above tasks, a project diagnosis period might be performed. The findings and recommendations of this diagnosis may influence the distribution of the hereunder tasks, or even the way the project is currently organised.

The PMO has to guarantee a fast and effective undertaking of the PMO service.

Business development consultancy services

RTE Réseau de transport d'électricité | Published November 9, 2017  -  Deadline November 22, 2017
cpvs
79411100

RTE seeks to reference service providers for functional support missions (PMO) to its major engineering projects (onshore / offshore interconnections, national and international connections). The purpose of this contract is therefore to notify a framework contract which will regulate the market technically, financially and legally.

In the execution phase of the contract, the beneficiaries of each lot will be consulted for each of the needs identified by lot. They will then have the opportunity to submit a technical offer and a load plan based on elements of the framework contract.

This lot concerns the execution of "organizational" type missions (implementation of processes and methodologies).

The recipients of this lot will have the opportunity to make proposals based on the elements of the framework contract once an organizational need has been identified.

This lot concerns the execution of "operational" type missions (project monitoring after the implementation of processes and methodologies).

The recipients of this lot will have the opportunity to make proposals based on the elements of the contract once an operational need has been identified.

IT services: consulting, software development, Internet and support

RTE Réseau de Transport d'Electricité | Published November 9, 2017
cpvs
72000000, 66133000, 66172000, 66170000

TERRE is a pilot project set by ENTSO-E for cross-border exchanges of balancing reserves between Transmission System Operators (TSOs). It is one among several initiatives to implement the ElectricityBalancing Guideline (network code).

6 European TSOs are directly involved as partners: National Grid (GB), REE (Spain), REN (Portugal), RTE (France), Swiss Grid (Switzerland) and TERNA (Italy). A 7th, ADMIE (Greece), acts as observer.

The short term objective of the TERRE platform is to support exchange of Replacement Reserves (RR) on a regional level. In a subsequent phase, the platform may support also the exchange of manual Frequency Restoration Reserves (mFRR).

The TERRE platform shall be capable of gathering in near-realtime all the offers for RR from participating TSOs' local balancing markets and to provide, on a regional level, an optimised allocation of the reserves that will cover the TSOs' imbalance needs.

The following RFI focuses on Lot E: Accounting Services.

IT services: consulting, software development, Internet and support

EDF SA | Published November 8, 2017
Winner
Tribunal de grande instance de Paris
cpvs
72000000

L'achat vise à fournir différents types de prestations pour les projets de Transition numérique de la DPN: analyses de besoins, études de faisabilité spécifiques, études technico-économiques, scenarii d'implémentation.

Les premières actions de transition numérique ont visé à donner aux centrales les moyens de proposer et de développer des applications mobiles placées dans le «DPN Store» , de valoriser les données du système d'information, ou bien de mettre en place des clusters d'innovation comme par exemple celui de la centrale du Blayais.

Les activités actuelles et à venir consistent à poursuivre l'animation du développement des applications mobiles avec les sites, via l'animation d'Hackathons, la spécification d'applications d'intérêt général, comme par exemple l'application ‘ Tout sur un repère fonctionnel, l'animation du DPN Store, le suivi des développements par EDF/ESIP et le partage de l'expérience acquise.

La centrale du Blayais met en place un «cluster d'innovation» avec la région Aquitaine Limousin Poitou Charentes et des entreprises locales. L'activité consistera à suivre et à faciliter les développements du cluster, sur les activités qui touchent à la transition numérique. Une attention particulière sera portée sur les développements d'applications mobiles proposés sur l'utilisation de données 3D.

Le «chantier synergie numérique prestataires» doit implémenter les mécanismes qui permettront de fluidifier les échanges d'informations de maintenance entre EDF et ses prestataires. Il donnera lieu à une priorisation parmi des sujets aussi divers que les modalités d'accès sur les sites nucléaires, les demandes de logistique, la planification des activités de maintenance, leur réalisation, leur clôture, le partage d'expérience, etc.

D'un point de vue technique, nous comptons introduire des modèles de documents standardisés basés sur XML (Standard DITA par exemple), des formats de données, des mécanismes d'échanges de données sécurisés, voire des outils, pour préparer, réaliser et clore les Dossiers de Réalisation de Travaux (DRT).

Le passage de documents textuels et des documents structurés est l'un des vecteurs de la dématérialisation et de la simplification des échanges avec les prestataires.

À moyen terme, il est envisagé de mettre en place un partage d'applications ou de composants logiciels qui mettent en œuvre les formats de données et documentaires proposés.

À court terme, afin d'assurer une transition numérique sans rupture, des solutions de documentation dématérialisée autour du format PDF, comme par exempte AREVA Pad, seront testées.

Les gestes techniques de l'industrie nucléaire doivent faire l'objet d'une attention particulière sur toute la durée de vie des installations. La transmission du savoir pratique est un enjeu primordial.

Les technologies de CAO 3D, la simplification de l'utilisation des logiciels d'animation, la diversité des interfaces avec les utilisateurs, les technologies web, etc. nous permettent d'entrevoir de nouvelles méthodes de formation basées sur la visualisation et sur l»interaction. À moyen terme, la réalité augmentée permettrait une aide à la réalisation de certaines activités sensibles ou complexes.

Le projet de transition numérique vise à démocratiser l'utilisation de ces nouveaux moyens, avec les utilisateurs, de manière industrielle, dans la durée.

De nombreuses campagnes de tirs laser ont été menées dans les bâtiments réacteurs des centrales nucléaires. EDF dispose désormais de données de CAO 3D de la conception des centrales, ainsi que des données du «tel que construit».

Ces données ont été valorisées par des simulations permettant d'optimiser le colisage dans l'espace du bâtiment réacteur, de réaliser des plans de sécurisation des tirs radio, etc. Il reste cependant tout un ensemble d'usages des données 3D, qui n'a pas été instruit.

Une des activités de l'équipe transition numérique consistera à imaginer et à valoriser d'autres usages des données 3D, par exemple pour la formation, le guidage dans les locaux, la simulation des activités des arrêts en relation avec le planning, etc.

Les premières activités autour des objets connectés de l'exploitation consistent à s'assurer de la faisabilité technico économique, d'installer un ou des réseaux sans fil qui pourront transporter les informations des objets connectés. Par exemple, le chantier «objets connectés» débute en 2016, avec l'étude de la faisabilité d'utiliser les courants porteurs en ligne (CPL) pour installer un réseau sans fil à moindre coût. C'est une étude complémentaire à celle du DSLAM déjà initiée dans l'entreprise.

L'autre volet couvre le recensement des objets connectés de l'exploitation d'une centrale nucléaire.

Ces objets peuvent être répartis en deux catégories:

— les objets dédiés aux humains (écouteurs sans fil, laryngophone, casque avec lunettes faisant office d'écran, dosimètre communiquant, explosimétre, etc.) qui communiqueront sur le réseau de la personne (BAN ou PAN),

— les objets dédiés à l'installation comme des cadenas intelligents, des capteurs de température faciles à installer, des capteurs de position de vannes, etc.

Les deux volets, orientés usages et techniques, serviront à la rédaction d'une roadmap IOT pour la fin de l'année 2017, comprenant une analyse des gains attendus, l'identification des verrous techniques à lever (infrastructure sans fil, sécurité informatique, CEM, etc.), une analyse des solutions du marché, puis la stratégie d'implémentation d'une démarche IOT dans les centrales.

D'autres volets, plus opérationnels, consisteront à suivre le projet des cadenas sans fil pour les consignations, géré par l'ingénierie d'EDF et à contribuer au pilotage du projet SULIVAN de capteurs de positions de vannes, dans le cadre du partenariat d'innovation signé avec AREVA.

Systems and technical consultancy services

EDF — SA | Published November 4, 2017  -  Deadline November 21, 2017
cpvs
72220000

The market is a functional support to the MOA SI within the framework of the SDIT program, and more particularly for the application management: ASTHER (Asset suite for the thermal), INTHER (Thermal Infocentre) and Esther (ESOMs for the thermal), GMO2. Computer development is provided by a third party it is not part of this service.

This support service will be referred to later in the document as AMOA.

The allocation will be better.

IT services: consulting, software development, Internet and support

Enedis | Published November 4, 2017  -  Deadline November 24, 2017
cpvs
72000000, 48300000, 72252000, 79995100

Enedis and GRDF have decided to launch a global documentary dematerialisation project including the digitization of documents and the sending to an electronic archiving system to satisfy the need expressed by several professions, including the HR sector and the field of Vehicles & Machinery of the Directorate of Regional Services Units.

The summary of the CCTP, attached to RFI_048826, describes the content of the expected service.

The service is organized around the following technical batches:

- technical batch n ° 1: digitization of the salaried files (recovery of the stock),

- technical batch n ° 2: electronic archiving solution,

- technical batch n ° 3: digitization of incoming mails (flows),

- technical package n ° 4: digitization of the Vehicles & Machinery (stock) files,

- technical batch n ° 5: digitization of transversal support type documents (training, HR ...),

- technical batch n ° 6: reversibility (valid for all technical batches).

The summary of the CCTP, attached to the RFI_XXXXX, describes the content of the expected service.

Public relations consultancy services

Enedis qui mandate EDF SA pour mener la procédure d'achat | Published November 3, 2017  -  Deadline November 20, 2017
cpvs
79416200

Enedis wishes to launch a consultation concerning the internal institutional watch designed to capture the daily alerts and weak national and national French signals that could impact the activity of the Company.

This involves daily alerts, the production of weekly newsletters, monthly territorial newsletters, in digital format (pdf). All this will go through a storage platform for about 350 internal users.

In addition, the market will include the production of a quarterly institutional letter to local elected officials to inform them about the news concerning the Company.

The services concern the fine and targeted institutional watch designed to capture the daily, national and territorial weak alerts and signals that may impact the company's activity:

- daily alerts sent several times a day,

- a weekly public affairs newsletter,

- a monthly territorial newsletter,

- the sending of these bulletins via a newletter to all internal recipients,

- a platform for storing all the newsletters with individual authorization for the recipients of the newsletters.

The service concerns the production of an institutional letter intended for local and national elected representatives to inform them about current events affecting the Company, its environment and the energy sector.

Deliverables specific to the service will be:

- railways and models,

- landing page / mini site,

- mailing,

- detailed reporting of each newsletter.

Systems and technical consultancy services

EDF — SA | Published November 3, 2017  -  Deadline November 21, 2017
cpvs
72220000

The market is a functional support to the MOA SI within the framework of the SDIT program, and more particularly for the application management: ASTHER (Asset suite for the thermal), INTHER (Thermal Infocentre) and Esther (ESOMs for the thermal), GMO 2 . Computer development is provided by a third party it is not part of this service.

This support service will be referred to later in the document as AMOA.

The allocation will be better.

The purchase concerns the implementation of a market responding to a need for support of EDF - DTEP - SIT branch over the period 2018-2022 for the deployment within the DPIT units of the applications resulting from the SDIT program. The main activities identified are:

Migration of CETAC under ASTHER.

CORDEMAIS migration under Esther Rondes and logbook.

Deploying GMO 2.

Migration of the Q600 under ASTHER.

Deployment of AFTHER mobile applications, MOBIDOC, REPORTHER.

GDC associated with SI 2018-2022 roadmaps and refurbished SI versions.

The service provides functional support to the MOA SI in the context of the SDIT program, and more specifically for the application management: ASTHER (Asset suite for the thermal), INTHER (Thermal Infocentre) and Esther (ESOMs for the thermal), GMO 2 . Computer development is provided by a third party it is not part of this service.

This benefit is of the standard type with commitment of results.

IT services: consulting, software development, Internet and support

EDF SA | Published October 28, 2017  -  Deadline November 21, 2017
cpvs
72000000, 48000000

The law of 13.7.2005 (POPE law), as well as the related decrees and decrees concerning the obligations related to the EWCs, led EDF to implement EWC production systems in the field of housing renovation.

In order to meet the increase in EWC production constraints, EDF wants to offer individuals a direct model that allows a premium to be paid directly to the end customer.

The implementation of the direct model is based on the online availability of a tool allowing individuals to inform and value their energy renovation work in self-care, as well as on the handling of EWC files created by individuals via the Internet. internet tool.

Regulatory compliance of the production process and the control of EWC dossiers with regard to all applicable regulatory requirements is the responsibility of the successful tenderer, who is the guarantor of the proposed EWC production and control process.

The responsive platform (internet, tablet and mobile) will have to integrate by the recipient:

- a sub-domain URL or specific domain purchased by EDF,

- natural SEO SEO proposed by the successful and validated by EDF,

- Tag Commander as Tag Management System (TMS) tool,

- a performance analysis tool proposed by EDF,

- a banner to inform cookies on the site, during the first visit,

- reporting and feedback from KPI.

Entry points of the site will be set up by referral links from the EDF ecosystem, by EDF.

EDF will guarantee the unified experience.

The site must comply with the EDF graphic charter, including a header and a footer corresponding to those of the site www.particulier.edf.fr.

The header and footer chart will be provided by EDF.

This tree and these pages must be the subject of templates provided by the recipient and validated by EDF.

The site must present pages with free access and searchable pages after registration and connection.

IT services: consulting, software development, Internet and support

EDF SA | Published October 27, 2017
cpvs
72000000, 48000000

Context:

Today, the EDF group relies essentially on an integrated IT tool to manage the time, activities and costs of employees.

The aim of EDF's HR department is to evolve its IT system to respond to changes in work methods and the group.

objectives:

EDF wishes to deploy end-user-oriented services, facilitating the transmission of data to the other functions of its HR (payroll, HR management), accounting and financial information systems and IT business (team management), and adapting to the challenges of the group and new uses (mobile version, accessible extranet worldwide, 24/24). The configuration of the services will take into account the specificities of organizations and business processes of the group companies.

EDF wishes to support its services on market standards, easily customizable according to the companies and typologies of users, offering secure interfacing (network, SSO authentication), HRIS and other external applications if needed.

Volumetrics:

The services will have to be able to guarantee a maintenance of the load for 130 000 potential users (employees, managers, HR ...), distributed in several companies, on the national territory and the international.

EDF seeks knowledge about software solutions that can cover all or part of the needs expressed, as well as the economic models associated with these solutions.

IT services: consulting, software development, Internet and support

RTE Réseau de Transport d'Electricité | Published October 19, 2017
cpvs
72000000, 66133000, 66172000, 66170000

TERRE is a pilot project set by ENTSO-E for cross-border exchanges of balancing reserves between Transmission System Operators (TSOs). It is one among several initiatives to implement the ElectricityBalancing Guideline (network code).

6 European TSOs are directly involved as partners: National Grid (GB), REE (Spain), REN (Portugal), RTE(France), Swiss Grid (Switzerland) and TERNA (Italy). A 7th, ADMIE (Greece), acts as observer.

The short term objective of the TERRE platform is to support exchange of Replacement Reserves (RR) ona regional level. In a subsequent phase, the platform may support also the exchange of manual Frequency Restoration Reserves (mFRR).

The TERRE platform shall be capable of gathering in near-realtime all the offers for RR from participating TSOs' local balancing markets and to provide, on a regional level, an optimised allocation of the reserves that will cover the TSOs' imbalance needs.

The following RFI focuses on Lot E: Accounting Services.

Expected services:

— Settlement of the monetary values of the energy flows and other categories between the Transmission System Operators (TSOs) participating in the exchange of Replacement Reserves.

— Related support services such as help desk, follow-up, reporting or consultancy.

Close colaboration is expected with the TSOs involved and third-party vendors in charge of Lot B2 (Data Management, Integration & Workflow, and GUI) and Lot D (IT Monitoring).

IT services: consulting, software development, Internet and support

Enedis SA | Published October 14, 2017  -  Deadline October 25, 2017
cpvs
72000000, 72230000

The PRISME division (Assets, Network, Interventions, Smartgrids, MobilitE) of Enedis is one of the 5 divisions of ISD in charge of IS projects. He manages the technical activities of Enedis, including the operation, development and management of the network as well as interventions at the customer / on site. The contract covers the services of framing, formalization of requirements, design and implementation of applications as well as controls of the achievements throughout the duration of a project for the PRISME cluster. Owners are expected to have specific expertise in the performance of services given the functional perimeters of the market. The technologies covered by this contract are as follows:

Lot 1: Maximo (IBM editor).

Lot 2: Microstation (Bentley) / Smallworld (General Electric) / ArcGIS suite (ESRI) / Oracle Spatiale (Oracle) - PostGIS / Open Layer.

Lot 3: Power Factory (Digsilent).

Lot 5: Androïd / iOS.

Lot 6: Documentum (Opentext).

Computer support and consultancy services

EDF SA — direction des achats agence achats informatique et télécoms | Published October 10, 2017  -  Deadline October 25, 2017
cpvs
72600000

Service contract: Support for IT projects around the workstation and supporting infrastructure for these services.

The objective of this contract is to provide support services to IT projects on all or part of the life cycle of a project:

Opportunity: to create computer projects;

Strategic framework: study and propose IT solutions;

Project management: ensure methodological support for engineering and projects;

Development: designing, specifying, developing IT solutions;

Deployment: deployment plan; MCO on existing infrastructure / Operations / Training.

The services will be able to be carried out: on all of EDF's tertiary sites of the CSP IT SUP in the Paris region and in the provinces, with possible trips to industrial production sites. In normal and non-normal schedules (HHN).

IT services: consulting, software development, Internet and support

EDF SA | Published October 10, 2017  -  Deadline October 23, 2017
cpvs
72000000

The company has the right to use certificates and licenses and has the right to install on any system compatible with this device.

Special attention will be paid to the licensee's control platform regarding its functionalities and its ergonomics.

The holder allows the use of web-service / API in order to interface its platform with the tools group.

By default the uses are for server authentication and stream encryption (SSL or TLS).

In rare cases, specific extensions to a product or use may be considered.

Private keys will never be passed to the owner, only the CSRs will be sent by the company for the certificate generation.

The company generates its CSRs with the SHA-2 signature algorithm.

The licensee must guarantee the recognition of its root CA with web browsers.

The licensee will provide the list of browsers and their versions that recognize its CA.

In response to the needs of this CCTP, the company can ask the incumbent to take over the project solution from the solution of the incumbent.

The incumbent organizes design workshops with the company's stakeholders to:

Set up interconnection of the solution with the company environment (API, Web-service, etc.)

Present and deliver a document describing the solution standard.

Determine how to deal with possible discrepancies between the needs expressed by the company and the possibilities of implementing the solution.

In case of specific development, a justification dossier is delivered to be validated by the company;

Train the personnel responsible for the solution in the company

The owner configures and sets the solution to meet the needs of the company.

The Contractor shall provide a document summarizing the list of functionalities delivered, any deviations from the initial request, the technical information necessary for the interconnection of the solution with the rest of the IS, and any other information it deems necessary for the implementation and the correct functioning of the solution.

The owner corrects any anomalies detected during the tests and receipts of the company.

The Contractor undertakes:

Use the methodologies and tools for testing and tracking company anomalies;

And / or give access to the company to its tools for managing and tracking anomalies and tests on request of the company.

At the request of the company, the incumbent prepares, organizes and facilitates training sessions for the company's support teams, which concern the solution provided with the functions requested by the company.

Support Level 1 (Operator Profile) resolves basic incidents and verifies service status through supervisory tools and dashboards of the firewall management system.

Support Level 2 (Administrator Profile) enforces security policies, administers the firewall, and resolves common operating problems.

Support level 3 (expert profile) resolves complex problems and exchanges with the integrator, qualifies new functionalities or software versions, and provides the security expertise necessary for setting up the configuration.

The incumbent must offer training courses adapted to the needs of the different populations using the solution (support level 1, level 2, level 3).

The incumbent conducts training materials in French.

The holder shall keep them up to date, in particular to take account of changes in the service.

Before each training session, the holder creates the user accounts, authorizations and datasets necessary for the training.

At the end of each training, the user accounts created must be destroyed.

The incumbent conducts satisfaction surveys with trained individuals.

They will be held on the premises of the company or possibly in the premises of the holder if they are close to the company's premises and / or at the request of the company.

Environmental engineering consultancy services

MEDDTL — DGEC — SD7 | Published October 6, 2017
Winner
Citepa
cpvs
71313000

The present study aims to contribute to a part of the development of 2 new scenarios, the first one of the AME type ("with existing measures") and the second one of the AMS type ("with additional measures") during the scripting exercise prospective 2018 of the DGEC, known as the "DGEC 2018 scenarios".