Provision of Housing Support for Single Homeless People and Families.
Renfrewshire Council | Published February 21, 2015
Blue Triangle Housing Association
The Director of Finance and Corporate Services, on behalf of Renfrewshire Council, is seeking to procure a suitable Provider to provide Housing Support for Single Homeless People and Families residing in supported Interim Accommodation and Transitional Support as required when the Service User moves on to Settled Accommodation. The successful Tenderer must also consider what model of Housing Management Services they would require to put in place with the landlords of the accommodation. The Housing Management Service does not form part of this contract for Housing Support, however it is essential that these arrangements are considered and in place prior to the Successful Tenderer commencing Services under this contract to ensure the long term sustainability of the project.
The contract will be tendered under an open procedure, with Bid Selection forming the 1st part of the assessment of tenders, this part is assessed on a Pass/Fail basis against the criteria set out below, further details are contained in the Invitation to Tender Document and the Electronic Tender for this Contract on the Public Contracts Scotland-Tenders Website:
— Completeness of Submission;
— Background Information;
— Financial Stability;
— Adequate Insurance Provision;
— Eligibility to Contract;
— Suitable Health & Safety policies & practices;
— Compliance with all relevant statutory obligations (e.g. Equal Opportunities etc.);
— Compliance with Terms & Conditions;
— Confirmation of Housing Management and Rent Arrangements;
— Capacity to Undertake the Requirement;
— Experience and Track Record/References;
— Environmental Management Policies, Systems & Practices;
— Quality Policies, Systems & Practices and risk assessment processes;
— Living Wage;
— Use of Blacklists.
All required documentation completed and signed
The Award Criteria will form the 2nd part of the assessment of tenders with Tenderers who have met the Bid Selection criteria shown above being assessed against the criteria stated below:
Commercial Submission —
The Award Procedure will firstly entail the assessment of pricing submissions. The assessment of price submissions will represent 30 % of the overall tender score attainable by bidders. The pricing submission shall involve an assessment of the Pricing Schedule document fully completed and submitted in accordance with all relevant instructions.
Quality Submission —
Tenderers are requested to demonstrate their methodology and approach to the whole journey from start to finish for Service Users with varying levels of needs using the 3 example scenarios provided as a basis. (Answer to be no more than 6 x A4 pages * Any part of your response which exceeds this limit will not be considered.) Weight 5 %
Tenderers must describe how they would assess and progress Personal Plans, including processes used paperwork and how they would manage fluctuating support needs. (Answer to be no more than 3 x A4 pages* Any part of your response which exceeds this limit will not be considered.) Weight 5 %
Tenderers are requested to demonstrate how they would engage with Service Users and other stakeholders and how they propose to make a difference to how services have or will develop. (Answer to be no more than 2 x A4 pages * Any part of your response which exceeds this limit will not be considered.)Weight 5 %
Tenderers are required to provide details of how they propose to operate the service model taking account of Core Hours, Floating Support and Transitional Support and emergency out of hours access. Including details of staff structure, job titles, job roles and any special skills, experience or qualifications relating to posts (Answer to be no more than 6 x A4 pages* Any part of your response which exceeds this limit will not be considered.) Weight 18 %
As mentioned in paragraph 6.6.3 of the Service Specification and 3.5.5 of the Invitation to Tender document the Council will be referring Service Users and therefore it is vitally important that a suitable standard of accommodation is provided. In light of this, Tenderers must provide details of how the Housing Management Service would operate which should include, as a minimum, information on:
— Staff and management structure;
— staff presence onsite; staff rota; staff grades;
— cover for sickness holidays;
— arrangements for emergency and out of hours access;
— furniture provision and decoration;
— void re-let times;
— cleaning, heating, maintenance etc.;
— staff cover over 24 hour period.
(Answer to be no more than 4 x A4 pages* Any part of your response which exceeds this limit will not be considered.) Weight 10 %
Tenderers are required to provide details of processes which will be used to address the different needs of staff, service users and stakeholder concerns, including:
— risk assessment,
— health and safety.
(Answer no more than 6 x A4 pages* Any part of your response which exceeds this limit will not be considered.) Weight 15 %
Tenderers are required to demonstrate how they would deal with a Service User if during their time accommodated they were found to be actively misusing illicit substances or alcohol, what measures would they employ to ensure safety of all staff and service users where there is risk of relapse. (Answer to be no more than 2 x A4 pages* Any part of your response which exceeds this limit will not be considered.) Weight 5 %
Tenderers are required to detail how they would propose to support Service Users when they move on to Settled Accommodation, how will this be managed and how they would plan for disengagement. (Answer to be no more than 2 x A4 pages* Any part of your response which exceeds this limit will not be considered.) Weight 5 %
As far as possible, the Council are keen to promote the delivery of wider community benefits through our contracts. On this basis, Tenderers are invited to provide details of any benefits that they can provide as part of the contract which would have a positive economic, social or environmental impact such as school visits, provision of training opportunities for the long term unemployed, sponsorships, work placements etc. (Answers must not exceed 1 x A4 page* Any part of your response which exceeds this limit will not be considered.) Weight 2 %
The quality submission will be assessed using the following 0-10 scoring methodology:
10 Approach is excellent suggesting that the Tenderer will deliver the requirement to an excellent standard.
8, 9 Approach is very good suggesting that the Tenderer will deliver the requirement very well.
6, 7 Approach is good suggesting that the Tenderer will deliver the requirement well.
5 Approach is satisfactory suggesting that the Tenderer will deliver the requirement.
2, 3, 4 Approach is poor suggesting that the Tenderer will have some difficulties with delivering the requirement.
1 Approach is very poor suggesting that the Tenderer will have significant difficulties with delivering the requirement.
0 Tenderer has failed to provide a response.
The percentage weighting noted on each element of the Quality Submission indicate the weighting attributed to each element by the Council. Each section, regardless of weighting, will be scored out of a possible 100 % by an assessment panel using the scoring methodology provided in above. The resultant score will then be multiplied by the attributed weighting, with the sum of all weighted scores resulting in their overall quality score out of a possible 70 %.
Following assessment of quality submissions, the quality score attained by each Tenderer
will then be added to their pricing score to give a total tender score out of 100 %.
It is intended that any Contract awarded hereon shall be awarded to the highest scoring Tenderer.
Further can be found in the Invitation to Tender document.
Note: The authority is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.
To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk. and search for project Code 2449 within the appropriate area.
If you have already registered on Public Contracts Scotland and PCS-Tender and paired your accounts you can access PCS-Tender through your Public Contracts Scotland Control Panel.