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Provision of professional services for the investigation and evaluation of an Integrated Billing solution

Queensland Health Gold Coast University Hospital | Published February 20, 2017  -  Deadline March 3, 2017

Gold Coast Hospital and Health Service is investigating the ability to improve on the current billing system used for revenue generation. Some of the main issues with the current billing system are:

  • Minimal automation & inadequate integration, resulting in internal variation and revenue leakage.
  • High reliance on temporary workarounds and manual repeated transcription of data that is tedious and unsustainable.
  • Minimal catering for Eclipse functionality with Medicare or Private Health Funds.
  • Significant revenue adjustments (rejections).

These issues are a result of the heavy reliance on manual systems that are laborious to maintain and susceptible to revenue leakage.

The Customer requires the Supplier to provide the following services and outcomes from this consultant engagement:

  • Review our Business
  • Desired outcome from the engagement
  • Scoping up a Solution

Questions are limited until 4:00pm, Tuesday 28th February 2017 via email to the contact listed in the attached document.

For detailed information on the specific goods / services sought under this tender, please review the Request for Quote document.

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