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Business and management consultancy services

Cornwall Council | Published September 20, 2016
cpvs
79410000, 73000000, 85000000, 98000000

Cornwall Council is seeking a VCSE Development Partner to work effectively with ourselves, the VCSE, local Town and Parish Councils and the private sector to support the development of social action in all our communities. It is anticipated that the successful bidder/provider could either be a single organisation or a consortium with a lead partner. The specific outcomes we want to achieve with the Development Partner are set out in draft specification (see Contracts Finder Notice).

Management and Operation of Hayle Marine Business Park.

Cornwall Council | Published April 23, 2015  -  Deadline June 2, 2015
cpvs
70330000

Cornwall Council has secured European funding through the Convergence Programme to deliver the Marine Business Park (MBP) Phase 1, with match funding provided by the Department for Environment and Climate Change (DECC) and the Council. The MBP is part of a major physical regeneration scheme on North Quay in Hayle, Cornwall. The MBP project aims to support the development of the Offshore Marine Renewables and Marine Technology Sectors capitalising on the presence of Wave Hub which lies seven miles off the coast of Hayle and the investment in infrastructure on North Quay which has opened up the land for development. When fully complete the MBP will provide up to 3 195 m2 of B1 and B2 workspace. Phase 1 is currently under construction and due to reach practical completion in July 2015 and includes 876 m2 of B1 office space, 1 490 m2 of B2 industrial space, plus associated yard/layout area, access, parking and landscaping. This tender principally relates to the Management and Operation of Phase 1. The site also has planning permission for a further 800 m2 of B2 space; this is Phase 2. It is intended that Phase 2 will be built out when demand has been proven but there is no guarantee that Phase 2 will be built out. The Operator will have restricted access to the Phase 2 land for storage or for assembly under a separate lease arrangement with the Council. Subject to mutual agreement, the Operator Contract could be extended to cover management of Phase 2, if and when this is constructed.

Tamar Bridge Operational Support Services.

Cornwall Council | Published October 7, 2014
Winner
Cormac Contracting LtdCentral Group Centre, Castle Canyke Road, CornwallBodmin PL31 1DZ ann.trevarton@cormacltd.co.uk +44 3001234222 http://www.cornwall.gov.uk/transport-and-streets/cormac/?page=29839
cpvs
50118400, 50118100, 50118500

Operational support services comprising light vehicle recovery and other business critical and routine duties and activities.

Marketing services

Cornwall Council | Published July 29, 2016
Winner
Cornwall Chamber of Commerce
cpvs

The Growth Hub Outreach Programme will focus specifically on reaching out to areas of Cornwall and the Isles of Scilly which have been under-represented through take-up of business support products and services in previous programmes. The aim being to increase the level of penetration across the area to achieve a much higher and more balanced uptake of business support services.

Automated Telephony Service.

Cornwall Council | Published November 14, 2015  -  Deadline December 18, 2015
cpvs
72263000

As part of the Councils developing Customer Access Strategy, which underpins the business plan objective, there is a role for technology to enable these savings by assisting customers to self-serve and reduce the need for interaction for simple tasks from council officer's. Automated services provide support to customer contact and services by answering simple repetitive calls/emails through pre-defined options which resolve the customer's enquiry, captures their details if required and manages to initiate service requests within our back office. The automated service can resolve the majority of enquiries with fast, accurate and consistent responses, and according to our business rules transfers all those with more complex enquires straight to an officer. The contract will therefore initial cover council tax customers only, however, it may be extended to other services during the lifetime of the contract.

Software package and information systems

Cornwall Council | Published July 7, 2016  -  Deadline August 4, 2016
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Cornwall Council is responsible for the management of a significant property estate. Its assets include a wide variety of operational and commercial properties such as offices, libraries, leisure centres, social care properties, schools, industrial estates, business centres, depots, public open space, ports and harbours, heritage buildings, art galleries, a mine and an airport. The book value of the estate is 1 900 000 000 GBP and consists of over 1 600 sites and 6 500 separate buildings.

Software package and information systems

Cornwall Council | Published March 11, 2017
Winner
Institute of Public Finance
cpvs
48000000

Estates management and Capital Accounting software system.

Cornwall Council is responsible for the management of a significant property estate. Its assets include a wide variety of operational and commercial properties such as offices, libraries, leisure centres, social care properties, schools, industrial estates, business centres, depots, public open space, ports and harbours, heritage buildings, art galleries, a mine and an airport. The book value of the estate is 1 900 000 000 GBP and consists of over 1 600 sites and 6 500 separate buildings.

Estates Services.

Cornwall Council | Published November 17, 2015  -  Deadline December 21, 2015
cpvs
71000000, 71250000, 71310000, 71315000, 71315300, 71315400, 45210000, 45262700

Procurement of external property specialists to support the Council's in house team in undertaking commissioned professional property work on behalf of the Authority in the areas of Estate Management & Agency and Building Surveyor Services. Duration of agreement will be 48 months. The agreement will be open to other purchasers comprising the Cornwall Council business family members which are Cornwall Housing Ltd, CORMAC Solutions Ltd, Cornwall Development Company, Cornwall Airport Ltd, Tempus Leisure, Strategic Partnership for Support Services and Careers South West; and the authorities within http://www.swcouncils.gov.uk/nqcontent.cfm?a_id=1

Bailiff services

Cornwall Council | Published November 4, 2016  -  Deadline December 5, 2016
cpvs
75242110

Cornwall Council intents to award a contract for two enforcement agents to collect monies due in order to fulfil its statutory duty to efficiently maximise the collection and associated income of Council Tax, Business Rates, Sundry debts, Housing Benefit Overpayments and Parking Enforcement penalties.

Cornwall Council intents to award a contract for two enforcement agents between which all debts with be evenly split.

Total debts passed onto enforcement agents are estimated at 14 330 000 GBP per year split across council tax, NNDR, housing benefit over payments, sundry debts, car parking charges and rents.

The contract period will be 3 years plus two possible extensions of 1 year each.

Crematorium / Cemetery Management Information System

 | Published October 13, 2015
cpvs
48000000

In developing the business proposal the Council needs to consider the benefits of the different functionality of potential solutions and their ability to meet our objectives. The following areas of functionality are currently being considered: • The ability to operate booking diaries for multiple sites and functions to accommodate one crematorium with two chapels and a natural burial site and at least 35 cemetery sites and with the ability to accommodate further sites in the future. • The ability to group sites into areas and display both individual and group views. • Ability to offer Funeral Directors out of hours booking facilities for the crematorium service. • The ability to build and generate a wide range of reports which can be manipulated in software such as Excel where required. • The ability to produce accurate statistical reports to show as appropriate for cremation and burial services

School Support Services.

Cornwall Council | Published April 1, 2015
cpvs
80000000, 75121000, 80100000, 80200000, 80400000, 80340000

This Prior Information Notice is an indication of potential future procurement activity and is subject to change. This notice makes no commitment to procure anything. The PIN is not part of any pre-qualification or selection process. Cornwall Council is currently exploring a range of options around service delivery within Educational Support arena, and one of those options being explored is whether this may be better delivered as part of a service provided by others. For that reason, the Council is keen to explore all options or solutions that maybe currently available in the market, for this work. The Council is conducting a soft market assessment to find out more about the level of interest within the various business sectors for meeting the requirements, and on what terms. We are interested in hearing from businesses that would commit to investment in Cornwall and bring operational and commercial expertise to manage and develop an educational support services offering in Cornwall.

Consideration of insurance sector market considerations for future insurance contract for Cornwall C

Cornwall Council | Published January 8, 2015
cpvs
66510000, 66511000, 66512000, 66513000, 66514000, 66515000, 66516000, 66517000, 66518000, 66519000, 66700000

This Prior Information Notice is an indication of potential future procurement activity and is subject to change. This notice makes no commitment to procure anything. The PIN is not part of any pre-qualification or selection process. Cornwall Council has in place a current insurance contract that is due to expire March 2016, to help assess how best to structure any future procurement activity Cornwall Council is keen to explore options on how best to approach any resulting tender. Therefore to help understand how best to achieve this he Council is conducting a soft market assessment to find out more about the level of interest within the insurance sector for meeting the Council's future requirements, and on what terms. More information around how to participate in this opportunity can be found at the following Website: http://www.cornwall.gov.uk/business/procurement-and-selling-to-the-council/cornwall-supplier-development-programme/procurement-forward-plan/

Cornwall Local Energy Market Project: Technical/Economic Modeller and Analyst

CENTRICA PLC | Published May 25, 2017  -  Deadline June 12, 2017
cpvs
09310000

Centrica plc's Cornwall Local Energy Market project (LEM) is a part EU funded pioneering initiative involving the development of a virtual marketplace that will trial providing participants (homes and businesses) with a platform to buy and sell energy and flexibility both to the grid and the wholesale energy market. We will also be installing new generation and energy storage technology, which will allow us to explore how individuals and businesses interact with the technology. The £19m three year trial is being delivered in partnership with the local distribution network operator Western Power Distribution, alongside National Grid and Exeter University. It is being funded by Centrica and the British Gas Energy for Tomorrow Fund alongside a £13m grant from the European Regional Development Fund (ERDF). Centrica wishes to appoint a specialist energy business that can provide expert support for Centrica to deliver Technical Modelling and Analysis for the residential project for the entirety of the programme (until early 2020). The process will include selecting the specific properties for the residential DSR project based on specific knowledge of Cornwall's property profile, actively involved in supporting the procurement of microgeneration and storage technology for residential application, manage and utilise monitoring data collection from all residential properties, modelling of data to inform the project and wider business with different business case scenarios, collaborate with other individuals within the project and wider business. The outcome of this work will assist the project in demonstrating the learning outcomes to the funder and Centrica, along with providing the business case for ongoing residential DSR projects along with insight into potential residential propositions.

Soft market testing exercise to include consideration of innovative proposals that could lead to the

Cornwall Council | Published November 24, 2015
cpvs
65000000, 65300000, 65310000, 65320000, 65400000, 65410000, 65200000, 65210000, 09000000

This Prior Information Notice (PIN) is an indication of potential future procurement activity and is subject to change. This notice makes no commitment to procure anything. The PIN is not part of any pre-qualification or selection process. The energy market is changing. Increasing numbers of independent suppliers are entering the market. Consumers, communities and local authorities across the country are also starting to have a greater influence over how energy is produced and supplied. Over recent years Cornwall has experienced significant growth in decentralised energy generation and sees the renewable energy sector as a significant opportunity for long term economic growth. At the heart of this growth is the concept of a local energy market — a structure which permits increasing participation in the generation, supply and consumption of energy. For these reasons Cornwall Council is now looking to explore options for the creation of an energy company or similar entity for Cornwall that will allow Cornwall to deliver local benefits derived from the increased levels of generation. To this end, the Council is conducting a soft market assessment to find out more about the level of interest within the various business sectors for meeting these requirements, what solutions might be developed to meet the Council's aspirations and on what terms. We are interested in hearing from businesses with the operational and commercial expertise to develop and potentially run an energy company or similar entity capable of meeting Cornwall's needs. This could be in a consultancy, joint venture or arm's length capacity.

Consideration of innovative alternative solutions to deliver Cornwall Council's Leisure Strategy.

Cornwall Council | Published November 8, 2014
cpvs
92000000, 92600000, 45000000, 66000000, 66100000, 75110000, 75124000, 50700000, 66122000, 66120000, 79993000, 79993100, 55000000, 79900000

This Prior Information Notice is an indication of potential future procurement activity and is subject to change. This notice makes no commitment to procure anything. The PIN is not part of any pre-qualification or selection process. Cornwall Council has recently developed and approved a Leisure Resources Strategy that sets a framework against which Councillors can make decisions about resources and also to give clarity to external stakeholders about the Council's plans. The Council's ambition for leisure provision in Cornwall is that there is a sustainable network of leisure facilities and activities available to residents and visitors across Cornwall that contributes to local health, well-being and the economy of Cornwall, at no cost to the Council. The Council has identified that the way through which it is most likely to achieve its ambition is to transfer ownership/provision of its facilities and services to another organisation(s). To help understand how best to achieve this ambition the Council is conducting a soft market assessment to find out more about the level of interest within the various business sectors for meeting the requirements, and on what terms. We are interested in hearing from businesses that would commit to a major investment in Cornwall and bring operational and commercial expertise to manage and develop leisure facilities and services.

Young Parents

Cornwall Council | Published September 20, 2016
cpvs
85000000

Cornwall Council is conducting a soft market assessment to gain an understanding of the potential level of interest across the Voluntary, NHS, Independent and private sector for the provision of the Young Parents Support Service It is intended that the responses supplied will enable us to develop a business proposal. Any such proposal would be subject to the development and approval of a business case, and, as such, this exercise implies no commercial commitment. This is not a formal tender document. Participation of this soft market assessment will not prejudice suppliers participating in any future procurement. The service supports young and teenage parents and their children meeting their social, health and wellbeing needs. Young parents have specific needs that are not easily met by mainstream services, especially around issues such as housing, debt, poor mental health, domestic abuse and access to health, education and training. There is a specific focus on supporting the fathers of young parent families, even if they live separately to the family. The service will aim to work with at least 230 young parent families a year, providing one to one and group support. There will be specific outcomes to meet including in the areas of: • Parenting • Public health • Education, employment and training • Safeguarding • Substance misuse • Social issues e.g. housing, debt, information, advice and guidance.

Enforcement Agents

CORNWALL COUNCIL | Published February 15, 2017  -  Deadline December 5, 2016
Winner
Equita Ltd
cpvs
75242110

Cornwall Council intents to award a contract for two enforcement agents to collect monies due in order to fulfill its statutory duty to efficiently maximise the collection and associated income of Council Tax, Business Rates, Sundry debts, Housing Benefit Overpayments and Parking Enforcement penalties.Cornwall Council intents to award a contract for two enforcement agents between which all debts with be evenly split.Total debts passed onto enforcement agents are estimated at £14.33m per year split across council tax, NNDR, housing benefit over payments, sundry debts, car parking charges and rents. The contract period will be 3 years plus two possible extensions of 1 year each. Tender documents can be accessed via https://www.supplyingthesouthwest.org.uk/.

Enforcement Agents

Cornwall Council | Published November 4, 2016  -  Deadline December 5, 2016
cpvs
75242110

Cornwall Council intents to award a contract for two enforcement agents to collect monies due in order to fulfill its statutory duty to efficiently maximise the collection and associated income of Council Tax, Business Rates, Sundry debts, Housing Benefit Overpayments and Parking Enforcement penalties.Cornwall Council intents to award a contract for two enforcement agents between which all debts with be evenly split.Total debts passed onto enforcement agents are estimated at £14.33m per year split across council tax, NNDR, housing benefit over payments, sundry debts, car parking charges and rents. The contract period will be 3 years plus two possible extensions of 1 year each. Tender documents can be accessed via https://www.supplyingthesouthwest.org.uk/.

Estate Management and Capital Accounting System TED Ref: 2016/S 129-231382

 | Published July 7, 2016  -  Deadline August 4, 2016
cpvs
48000000

Cornwall Council is responsible for the management of a significant property estate. Its assets include a wide variety of operational and commercial properties such as offices, libraries, leisure centres, social care properties, schools, industrial estates, business centres, depots, public open space, ports and harbours, heritage buildings, art galleries, a mine and an airport. The book value of the estate is £1.9 billion and consists of over 1,600 sites and 6,500 separate buildings. The Council’s property function operates a ‘commissioning model’ with the commissioning teams supported by a range of internal and external delivery teams covering estate management, facilities management and maintenance disciplines. The current structure has been in place since 2014 but the software solutions used to manage the various property disciplines have yet to be consolidated; the estates function currently uses the CIPFA Asset Manager System which is also used by the Council’s finance department to undertake the capital accounting asset management and valuation requirements. Facilities management is predominantly managed without a dedicated specialist software system and the maintenance function operates using several contractor owned systems. The current maintenance framework expires 31st March 2017 and a tender for new framework contract will be issued in July 2016. The user licence agreement for the CIPFA system expires 31st May 2017. The expiry of these two contracts provides the Council with an opportunity to consolidate the various estate and property management systems into a single, specialist software solution which will for the first time provide the Council with access to all property data within a single system. It is anticipated that the solution will lead to improvements in the quality of data held and working practices across the property function. The Council requires an externally hosted solution that shall have significant functionality in terms of workflows, helpdesk and reporting covering all property disciplines. The Council’s finance system is Oracle ERP and it is envisaged that the solution will interface with this system to improve income and expenditure management. The Council envisages that the use of bar codes/QR codes or similar will increasingly be employed to assist in the management of its contractors and to this end the need for a solution that shall allow for asset tagging and the use of handheld devices to access and complete works instructions will be of great importance. The tender has been structured to allow separate bids for the estates and capital accounting requirements, or for a solution covering the full range of the Council’s requirements. If separate solutions for estates and capital accounting are selected then interfaces allowing the transfer of asset data and of year end valuations will be required.

014-Q1 17-SH - RFI for Skype Compatible Headsets & Webcams

Cornwall Council | Published May 10, 2017  -  Deadline July 2, 2017
cpvs
30200000

Cornwall Council is seeking expressions of interest from suitably qualified and experienced providers who can meet all of the legal requirements of Cornwall Council contracts. Skype For Business is part of the Council's wider IS Investment Plan to modernise and upgrade its ICT infrastructure. Key Objectives Cornwall Council are looking to explore options for Skype Compatible / Approved headsets and webcams to support its planned deployment of Skype for Business across the organisation. The Council wish to explore headset solutions both wired and wireless including noise reduction options. They also wish to explore webcam solutions for use on desktop PC's where laptops with integrated webcams are not available. The Council has approximately 200 sites and 8,000 users who work in a variety of ways from office based to home working. Office based staff mainly fall into two categories fixed location, with a static PC and in some cases dual monitors or flexible workers. Flexible workers hot desk, using laptops which connect to docking stations and provide an additional screen, mouse, keyboard and network connection. Flexible workers will also use a VPN connection to connect from home or other remote locations. The Council would like to look at options that meet these requirements and trial devices and solutions over a short period in late May. Contract This is a Request of Information at this stage, providers who make submission will be automatically invited to tender, once the council have decided upon the products that are required. Conditions of Participation Organisations wishing to register an interested in responding to this RFI should go to https://www.supplyingthesouthwest.org.uk/ to express their interest. You will also be able view and respond to the SQ (Standard Questionnaire) at the same time, view other attached documents and send questions and queries via the messaging system within the website. All communications regarding this tender must be via this messaging system. If you need any assistance using the e-tendering website please visit https://supplierhelp.due-north.com/ All communication and questions must be via https://www.supplyingthesouthwest.org.uk/ website.