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Supporting and auxiliary transport services; travel agencies services

Flughafen Hannover-Langenhagen GmbH | Published April 9, 2016  -  Deadline May 19, 2016
63000000, 64214200, 63510000

Operating a telephone booking service center, processing and execution of flights and package booking requests, quota care, providing information about flying at Hannover Airport, editor of Internet bookings and maintain a customer database.

Switchboard: Mediation of callers / answering simple questions / infrastructure / opening times established airlines and concessionaires / check-in times, etc., operating its own database (knowledge memory) for agents (eg flight information.)

Details are given in the tender documents.

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