Service delivery "Genesys Business Care" for Sogei SpA.
EBIT for the GSE model is the way in which the company is structured and organized to achieve their strategic objectives.
The activities covered by this call are required to support the GSE in the management of the program to develop this model through the implementation of individual projects of detail provided within the Project Bearer, providing expertise and specific knowledge of the business context GSE in the definition of the functional requirements with a view to Digital Transformation.
the services are included in the object of the contract:
a) support the drafting of the necessary functional requirements to the implementation of individual projects of evolution and change envisaged by the Project Bearer;
b) support the overall governance of the project, in its implementation phase (evolutionary roadmap definition, goal setting and management of the results of monitoring phases);
c) planning and management of individual project activities.
The contract does not provide for the development of software it provides for the customization of software packages.