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Customer Service Desk.

University of Central Lancashire | Published May 2, 2015
Winner
Axios Sytems plc
cpvs
48000000, 48900000

Please note this is an award notice, not a contracting opportunity. The University of Central Lancashire is seeking expressions of interest for a contract for the supply and installation of Customer Service Desk system. Companies must have the proven experience, expertise and capability to support the installation of the system to meet the needs of the business. The University recently reviewed our Customer Service Desk needs and we wish to procure a system that will address the needs of the University in achieving its strategic objectives. The procurement process will be run in accordance with European legislation as applicable to a service under the provisions of the Public Sector Services Regulations. The contract will be for an initial period of two years from the "in-service" (live) date with the option to extend for up to two further twelve month periods. Respondents who wish to tender must complete and returned the pre-qualification questionnaire (PQQ) by the closing date of 13.11.2014. A maximum of five bidders will be invited to tender and will be required to fully demonstrate the functionality of the offered Customer Service Desk System. Bidders may express interest in tendering for the following: The University of Central Lancashire (UCLan) is a World Class modern teaching and research University with campuses in Preston, Burnley, Westlakes and Cyprus. The University is home to a diverse community of around 25 000 students, from the UK and overseas, and delivers over 165,000 classes per year. We offer a portfolio of around 500 undergraduate and 200 postgraduate courses based on a modular structure, allowing students flexibility and choice. The current academic year features around 7 000 modules, with over 87 000 individual student-module associations. Disciplines include Architecture, Business, Social Work, Art, Design and Performance, Dentistry, Education and Social Science, Forensics, Sports Science, Tourism, Journalism, Digital Media, Literature, Languages, Law, Health, Pharmacy, Psychology, Computing, Engineering and Physical Sciences. The University of Central Lancashire strives to provide excellent customer service to students, staff and stakeholders. UCLan currently has a Customer Support Team who provide IT support as well as manage course enquiries and the switchboard. Currently IT support is managed via a helpdesk platform developed internally on SharePoint. In addition UCLan has a student support service called The "i", which provides a one stop shop service for all student queries. The new Customer Service Desk will enable UCLan to effectively manage customer queries to both LIS Customer Support and The "i" via all contact methods. It is important that UCLan is both able to manage customer queries quickly and effectively as well as collect rich management information on the usage of the services for continual review and improvement. In terms of staffing it is estimated that usage will include 25 Customer Support Team staff, 25 staff from The "i" Team, 100 LIS staff, 250 staff across UCLan, plus 30,000 students who may potentially use the knowledge base or log their own calls. The new customer service desk will be required to; Enable effective management of IT support calls, student support calls and service requests. Provide high quality self-service functionality with integrated knowledge base. Integrate with or enable data to by imported from and pushed to relevant university systems including Mitel telephony system, User Reg / Forefront Identify Management, (Ellucian - Banner) and Achiever Educational Solutions. Link with relevant Social Media including Facebook and Twitter. Provide quick query log functionality for when a call is not required. Provide effective management information on all aspects of service provided through the system including reporting functionality as well as the ability to extract the raw data. The successful vendor will be required to: Demonstrate successful deployment at other UK based HEIs Supply, configure, deploy, test and handover software tools; Provide user training; Provide and support the implementation of software upgrades, service releases, patches etc. for a period of two years from the "in-service" (live) date with the option to extend for up to two further twelve month periods. Service to include any customised elements included in the solution; Provide technical and help desk support for the contract period. Service to include any customised elements included in the solution; Provide any technical expertise (programmers, analysts and technicians) that is required throughout the assignment.

Places for People Treasury Management System.

Places for People Group Ltd | Published May 20, 2017
cpvs
48442000

We are 1 of the largest property and leisure management, development and regeneration companies in the UK. In 15/16 our turnover reached 616 600 000 GBP and we achieved a profit before tax of 43 700 000 GBP. More than 50 % of Group turnover is drawn from non-social housing activities. We own or manage 152 783 homes and have assets in excess of 3 000 000 000 GBP. We employ over 11 000 people and are active in 400 local authority areas. We have a centralised function based in Preston, England. We are seeking to maximise the automation of our operational processes as part of this project. We wish to acquire and implement a new TMS in order to: — Increase the efficiency of Treasury by automating processes; and — Utilise improved functionality in the system in areas such as risk management and automated accounting. Places for People's ERP system is Unit 4 Business World (Agresso). It is therefore essential that the new Treasury Management System can interface with Agresso. II.1.6) Information about lots This contract is divided into lots: No II.1.7) Total value of the procurement Value excluding VAT: 295 000.00 GBP II.2) Description II.2.3) Place of performance NUTS code: UK II.2.4) Description of the procurement We are 1 of the largest property and leisure management, development and regeneration companies in the UK. In 15/16 our turnover reached 616 600 000 GBP and we achieved a profit before tax of 43 700 000 GBP. More than 50 % of Group turnover is drawn from non-social housing activities. We own or manage 152 783 homes and have assets in excess of 3 000 000 000 GBP. We employ over 11 000 people and are active in 400 local authority areas. We have a centralised function based in Preston, England. We are seeking to maximise the automation of our operational processes as part of this project. We wish to acquire and implement a new TMS in order to: — Increase the efficiency of Treasury by automating processes; and — Utilise improved functionality in the system in areas such as risk management and automated accounting. Places for People's ERP system is Unit 4 Business World (Agresso). It is therefore essential that the new Treasury Management System can interface with Agresso. II.2.5) Award criteria Quality criterion: Quality / Weighting: 60 Cost criterion: Cost / Weighting: 40 II.2.11) Information about options Options: No II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Restricted procedure IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: Yes IV.2) Administrative information IV.2.1) Previous publication concerning this procedure Notice number in the OJ S: 2017/S 021-035439 Section V: Award of contract A contract/lot is awarded: Yes V.2 Award of contract V.2.1) Date of conclusion of the contract 16/05/2017 V.2.2) Information about tenders Number of tenders received: 4 Number of tenders received from SMEs: 2 Number of tenders received from tenderers from other EU Member States: 0 Number of tenders received from tenderers from non-EU Member States: 1 Number of tenders received by electronic means: 4 The contract has been awarded to a group of economic operators: No V.2.3) Name and address of the contractor ION Group 26th Floor, 30 Saint Mary Axe London EC3A 8EP UK NUTS: UK The contractor is an SME: No V.2.4) Information on value of the contract/lot (excluding VAT) Total value of the contract/lot: 295 000.00 GBP V.2.5) Information about subcontracting Section VI: Complementary information VI.4) Procedures for review VI.4.1) Review body High Court of England and Wales Royal Courts of Justice, Strand London WC2A 2LL UK VI.5) Date of dispatch of this notice 18/05/2017 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: purchasing@placesforpeople.co.uk Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 48442000Financial systems software packageFinancial analysis and accounting software package Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2017 //

Diabetic Eye Screening Programmes — Potential Bidder 1:1 Support Session (Central and East Lancashire).

NHS England | Published October 13, 2015
cpvs
85100000

North of England Commissioning Support (NECS) and NHS England, Lancashire and Greater Manchester are running one-to-one support sessions for providers in anticipation of the Central and East Lancashire Diabetic Eye Screening Programme (DESP) procurement. These sessions are to support potential bidders in relation to tender compliance and technical requirements. Please note that all information as part of the session will be recorded and documented, and will be shared with other potential bidders as part of the Invitation to Tender (ITT), unless commercially sensitive. A draft service specification has been shared as part of this process as an opportunity for providers to feedback prior to the ITT. Technical response questions used within the NHS England, Cumbria and the North East DESP procurement have also been provided to give potential bidders an example of questions that may be asked as part of the ITT. The one-to-one sessions will take place on the 19.11.2015 from 9 am to 5 pm at Preston Business Centre, Watling Street Road, Fulwood, Preston, Lancashire, PR2 8DY. Each potential bidder will be allocated 45 minutes to ask any questions as part of the session or provide feedback on the documents shared as part of this process. Please note, feedback can also be shared via the feedback forms provided and returned via the In-tend website which is being used to manage this process. To attend a one-to-one session please register on the electronic tendering portal, which can be found at https://in-tendhost.co.uk/necs Please note that it is free to register on the portal, which can be accessed at any time of day as long as you have a working internet connection. If you require further assistance, a help guide can be found on the portal by clicking on the tab marked ‘Guidance for Suppliers’. Alternatively, (should potential providers have any queries) a dedicated helpdesk is available and can be contacted on +44 844 2728810 Monday to Friday 8 am to 5 pm or email: support@in-tend.co.uk Potential bidders are required to complete Document 1 — Request to Attend One-to-One Session and return via the In-Tend website. Please Note: Potential bidders will be offered sessions on a first come first served basis and the first bidder to respond will be offered the earliest available slot, therefore the first bidder to respond will be offered a 9:00 am slot. If more requests to attend a one-to-one session are received than slots available then an additional day for potential bidders to attend will be arranged. Potential bidders are required to complete and return Document 1 otherwise they will not be able to attend a one-to-one session. Potential bidders must complete and return Document 1 no later than 12 noon on Monday 9.11.2015 to be eligible to attend a 1-to-1 session, any requests received after this time may not be accepted. Potential bidders will be contacted to confirm their allocated session no later than Friday 13.11.2015.

LPS - Enterprise Adviser Network in Lancashire - RFQ 14293301

Lancashire County Council | Published March 7, 2017  -  Deadline September 16, 2016
cpvs
79600000

Lancashire County Council (LCC) and the Lancashire Enterprise Partnership (LEP) are currently working with the Careers and Enterprise Company to build a Lancashire Enterprise Adviser Network, building on a pilot which commenced in January 2016. LCC is seeking a delivery partner to work with the Lancashire Skills and Employment Board and the Lancashire Skills and Employment Hub to establish and implement an Enterprise Adviser Network that spans Lancashire working with the Local Authorities, the HIVE business network and the Burnley Bondholders, as well as other local delivery organisations operating in the Careers Education, Information, Advice and Guidance (CEIAG) space. The purpose of the local Enterprise Adviser Network is to create powerful, lasting connections between local businesses and the schools and colleges in the area. LCC requires a delivery partner for the Enterprise Adviser Network to commence on 1st December 2016. Annual value is expected to be in the region of £150,000 for academic year 2016-2017 and £300,000 for academic year 2017-2018 (due to the increased requirements within the contract) - this is subject to funding approval as detailed in the ITT document. The contract is for an initial term of 1 year and 21 months (December 2016 - August 2018, with the option to extend for any number of defined periods up to a maximum of a further 2 years (macimum end date 31st August 2020).

LPS - Enterprise Adviser Network in Lancashire - RFQ 15139465

Lancashire County Council | Published March 7, 2017  -  Deadline December 9, 2016
Winner
Inspira Cumbria Ltd
cpvs
79600000

Lancashire County Council (LCC) and the Lancashire Enterprise Partnership (LEP) are currently working with the Careers and Enterprise Company to build a Lancashire Enterprise Adviser Network, building on a pilot which commenced in January 2016. LCC is seeking a delivery partner to work with the Lancashire Skills and Employment Board and the Lancashire Skills and Employment Hub to establish and implement an Enterprise Adviser Network that spans Lancashire working with the Local Authorities, the HIVE business network and the Burnley Bondholders, as well as other local delivery organisations operating in the Careers Education, Information, Advice and Guidance (CEIAG) space. The purpose of the local Enterprise Adviser Network is to create powerful, lasting connections between local businesses and the schools and colleges in the area. LCC requires a delivery partner for the Enterprise Adviser Network to commence on 1st March 2017. Annual value is expected to be in the region of £150,000 for academic year 2016-2017 and £300,000 for academic year 2017-2018 (due to the increased requirements within the contract) - this is subject to funding approval as detailed in the ITT document.

LPS - Enterprise Adviser Network in Lancashire - RFQ 15139465

Lancashire County Council | Published November 11, 2016  -  Deadline December 9, 2016
cpvs
79600000

Lancashire County Council (LCC) and the Lancashire Enterprise Partnership (LEP) are currently working with the Careers and Enterprise Company to build a Lancashire Enterprise Adviser Network, building on a pilot which commenced in January 2016. LCC is seeking a delivery partner to work with the Lancashire Skills and Employment Board and the Lancashire Skills and Employment Hub to establish and implement an Enterprise Adviser Network that spans Lancashire working with the Local Authorities, the HIVE business network and the Burnley Bondholders, as well as other local delivery organisations operating in the Careers Education, Information, Advice and Guidance (CEIAG) space. The purpose of the local Enterprise Adviser Network is to create powerful, lasting connections between local businesses and the schools and colleges in the area. LCC requires a delivery partner for the Enterprise Adviser Network to commence on 1st March 2017. Annual value is expected to be in the region of £150,000 for academic year 2016-2017 and £300,000 for academic year 2017-2018 (due to the increased requirements within the contract) - this is subject to funding approval as detailed in the ITT document.

LPS - Enterprise Adviser Network in Lancashire - RFQ 14293301

Lancashire County Council | Published August 4, 2017  -  Deadline September 16, 2016
Winner
Inspira Cumbria Limited
cpvs
79600000

Lancashire County Council (LCC) and the Lancashire Enterprise Partnership (LEP) are currently working with the Careers and Enterprise Company to build a Lancashire Enterprise Adviser Network, building on a pilot which commenced in January 2016. LCC is seeking a delivery partner to work with the Lancashire Skills and Employment Board and the Lancashire Skills and Employment Hub to establish and implement an Enterprise Adviser Network that spans Lancashire working with the Local Authorities, the HIVE business network and the Burnley Bondholders, as well as other local delivery organisations operating in the Careers Education, Information, Advice and Guidance (CEIAG) space. The purpose of the local Enterprise Adviser Network is to create powerful, lasting connections between local businesses and the schools and colleges in the area. LCC requires a delivery partner for the Enterprise Adviser Network to commence on 1st December 2016. Annual value is expected to be in the region of £150,000 for academic year 2016-2017 and £300,000 for academic year 2017-2018 (due to the increased requirements within the contract) - this is subject to funding approval as detailed in the ITT document. The contract is for an initial term of 1 year and 21 months (December 2016 - August 2018, with the option to extend for any number of defined periods up to a maximum of a further 2 years (macimum end date 31st August 2020).

Provision of a Provider List for Day Time Support Service for Older People and People with Dementia

Lancashire County Council | Published March 2, 2018  -  Deadline April 6, 2018
cpvs
85000000

The Authority is inviting suitably experience Service Providers to tender for the opportunity for their Day Time Support service(s) to be included on the Authority's Provider List of Day Time Support Services for Older People and People with Dementia. This is a tender for the initial applications to gain a place on the Provider List. RFQ 15192681. To gain a place on the Provider List, Service Provider will need to satisfy the selection requirements, have no grounds for exclusion and confirm they meet and will maintain the Minimum Quality Standards through the period of validity to be added to the Provider List. The Provider List will be open for 10 years and Service Providers are invited to submit an application before 10 am Friday 6th April 2018. Following this initial application deadline, applications to be included on the Provider List can then be submitted at anytime from 1st June 2018 using RFQ number 15192682 . Please see tender documents time timescales. The Provider List does not provide any guarantee of business to any individual Service Providers. Once the Provider List has commenced, any Service Users can access the Provider list and choose which daytime support they wish to attend from the Authority's website and referrals can be made directly by the Service User, family and carers or via a social worker and the Authority's Care Navigation Service.

Provision of a Provider List for Day Time Support Service for Older People and People with Dementia

Lancashire County Council | Published June 1, 2018  -  Deadline June 30, 2028
cpvs
85000000

The Authority is inviting suitably experience Service Providers to tender for the opportunity for their Day Time Support service(s) to be included on the Authority's Provider List of Day Time Support Services for Older People and People with Dementia. The List is open from 1st July 2018 for a maximum of 10 years (unless terminated early). To gain a place on the Provider List, Service Provider will need to satisfy the selection requirements, have no grounds for exclusion and confirm they meet and will maintain the Minimum Quality Standards through the period of validity to be added to the Provider List. The Provider List will be open for 10 years and Service Providers are invited to submit an application at anytime from 1st June 2018 using RFQ number 15199149. Please see tender documents time timescales for evaluation. The Provider List does not provide any guarantee of business to any individual Service Providers. Once the Provider List has commenced, any Service Users can access the Provider list and choose which daytime support they wish to attend from the Authority's website and referrals can be made directly by the Service User, family and carers or via a social worker and the Authority's Care Navigation Service. Engagement event focusing on the future of older people's daytime support in Lancashire. The event is on the Tuesday 12th June 2017 at 14:00pm - 16:00pm in Committee Room A Tudor Room, County Hall, Preston, PR1 0LD. Please note this is not a drop-in style event. If you would like to attend please register your place on the online booking system using the link below: https://lccsecure.lancashire.gov.uk/corporate/delegate/conferenceDetails.asp?cid=27461 Please note that this event will be repeated periodically during the life of the Provider List Agreement - please check this webpage and the tender documents on Oracle Sourcing for updates.

Investment Research Database.

Local Pension Partnership Limited | Published October 17, 2017
cpvs
66131100

LPP is a pensions services provider, managing investments for clients across traditional and alternative asset classes. Proxima Group are completing As a local government owned pension services company, our drive is to achieve economies of scale and efficiencies for the benefit of our members, employers, partner funds and customers, rather than profits for shareholders, without compromising on service quality. More information can be found here: https://www.localpensionspartnership.org.uk/ II.1.6) Information about lots This contract is divided into lots: No II.1.7) Total value of the procurement Value excluding VAT: 2 678 386.00 GBP II.2) Description II.2.3) Place of performance NUTS code: UKI II.2.4) Description of the procurement This procurement is being managed by Proxima Group on behalf of the Local Pensions Partnership Limited (LPP) and Local Pensions Partnership Investments Ltd. Background LPP's investment process looks to meet its client investment objectives, balancing of asset and liability risks; its mandate is implemented across traditional and alternative asset classes. When undertaking security selection, investments undergo thorough internal investment and operational due diligence; LPP is looking to obtain access to independent third party operational and investment due diligence for alternative investments, to provide a devil's advocate to internal investment recommendations. Scope of the Contract LPP's focus for the engagement is liquid alternatives (encompassing alternative Risk Premia Strategies, active relative value strategies and dynamic directional strategies), private equity, private credit and infrastructure. LPP is looking for access to a broad library of detailed investment and operational due diligence research papers. LPP is not looking for any form of asset advisory to be built into the engagement. For further information please contact Jemma Edwards at Proxima Group on the contact details contained within this contract notice. II.2.5) Award criteria Quality criterion: Service proposal / Weighting: 10 % Quality criterion: Reporting quality / Weighting: 15 % Quality criterion: Data access / Weighting: 10 % Quality criterion: Coverage / Weighting: 25 % Quality criterion: Additional value / Weighting: 5 % Quality criterion: Performance management / Weighting: 10 % Quality criterion: Business continuity and disaster recovery / Weighting: 10 % Price / Weighting: 15 % II.2.11) Information about options Options: No II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Open procedure IV.1.8) Information about Government Procurement Agreement (GPA) The procurement is covered by the Government Procurement Agreement: No IV.2) Administrative information IV.2.1) Previous publication concerning this procedure Notice number in the OJ S: 2017/S 147-304465 Section V: Award of contract Title: Investment Research Database A contract/lot is awarded: Yes V.2 Award of contract V.2.1) Date of conclusion of the contract 11/10/2017 V.2.2) Information about tenders Number of tenders received: 2 The contract has been awarded to a group of economic operators: No V.2.3) Name and address of the contractor Albourne Partners Limited 16 Palace Street London SW1E 5JD UK NUTS: UKI The contractor is an SME: No V.2.4) Information on value of the contract/lot (excluding VAT) Initial estimated total value of the contract/lot: 3 000 000.00 GBP Total value of the contract/lot: 2 678 386.00 GBP V.2.5) Information about subcontracting Section VI: Complementary information VI.4) Procedures for review VI.4.1) Review body Local Pension Partnership Limited County Hall, Fishergate Preston PR1 8XJ UK VI.5) Date of dispatch of this notice 13/10/2017 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: jemma.edwards@proximagroup.com Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 66131100Pension investment servicesSecurity brokerage services Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2017 //

Procurement for the Provision of Services at and Operation of the Preston Youth Zone

Lancashire County Council | Published April 21, 2018
cpvs
98133100

Preston Youth Zone (PYZ) is a project that forms part of the larger programme of activity that is taking place in the regeneration of the Preston Bus Station and multi-storey car park in Lancashire. PYZ can be described as co-locating universal positive activities for young people with targeted services for those young people seeking specialist support. Lancashire County Council are seeking to procure a concessionaire who will take on the operational and financial risk associated with delivering the PYZ. II.1.5) Estimated total value Value excluding VAT: 42 035 000.00 GBP II.1.6) Information about lots This contract is divided into lots: No II.2) Description II.2.2) Additional CPV code(s) 98133110 80310000 92610000 98000000 98133000 98133100 98110000 II.2.3) Place of performance NUTS code: UKD4 Main site or place of performance: Preston, Lancashire, PR1 1YU II.2.4) Description of the procurement Preston Youth Zone (PYZ) is a project that forms part of the larger programme of activity that is taking place in the regeneration of the Preston Bus Station and multi-storey car park in Lancashire. PYZ can be described as co-locating universal positive activities for young people with targeted services for those young people seeking specialist support. PYZ is to be co-located with Lancashire County Council's (the Authority) Youth Offending Team (YOT) in a freestanding building, which will be constructed on the western apron of Preston Bus Station. The remaining area of the western apron will be developed as public open space and will not be used as part of the operating bus station and multi-storey car park. The building is split into 3 levels and will host a variety of spaces including sports hall, kick pitch, boxing ring, climbing wall, dance, music and fitness studios, changing rooms, reception area and café. YOT will have its own dedicated space within the building with an element of “shared space” with PYZ such as the reception area and toilet facilities. The PYZ is to offer young people the chance to learn new skills, make new friends, and develop their own interests, as well as having the right access to the information, support and guidance they may need to develop their lives. Following construction of the building which will host the PYZ and YOT, the authority will lease the building to the concessionaire for up to a maximum period of 25 years. The concessionaire will take on the operational and financial risk associated with delivering the PYZ. It is envisaged that the concessionaire will need to secure private sector contributions from sponsors, arrange contributions from other public sector partners, as well as charging a nominal fee for young people to access the activities to cover operational costs. The concessionaire will also need to provide a capital contribution of 2 605 000 GBP towards the construction costs of building the PYZ. The authority will contribute 5 925 000 GBP towards the design and construction of the PYZ. The procurement will be undertaken under the scope of the concessions contracts Regulations 2016. The concessions contracts Regulations 2016 do not restrict the authority to any set procedure to follow when conducting the tender, allowing the council to design the most appropriate procurement process to meet its needs. The authority intends to follow an open tender process, reserving the right to negotiate tenders at a later stage. As such, the tender process will be as follows: — the authority will evaluate initial tenders submitted by tenderers that pass the selection criteria, — the authority may, if deemed necessary, conduct further rounds of negotiation with tenderers that have passed the selection criteria to improve the content of their submissions. Negotiations, if used, will continue up to a stage where final tenders are submitted which are then no longer subject to negotiation. Tenderers will be advised if negotiations are required at the appropriate stage of the process and will be informed of relevant deadlines for the submission of revised tenders, — the subject matter of the concession, the award criteria, and minimum criteria will not be subject to negotiation, — the authority reserves the right to award the contract on the basis of initial tenders, without further rounds of negotiation, — following submission and evaluation of final tenders, the contract will be awarded to the highest scoring tenderer based on the award criteria (subject to the Authority's discretion not to award a contract to any tenderer). II.2.6) Estimated value Value excluding VAT: 42 035 000.00 GBP II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No II.2.14) Additional information The duration of the concession will be determined through the procurement process. Tenderers will be asked to justify an optimum duration of the contract, up to a maximum lease period of 25 years, to enable the tenderer to recoup investments planned to perform the concession as well as make a reasonable return on invested capital. Section III: Legal, economic, financial and technical information III.1) Conditions for participation III.1.4) Objective rules and criteria for participation Tenderers must pass the selection criteria as described in the tender documentation Appendix A - Stage 1 Questions. In brief, these include: Section 1. — potential supplier information, — bidding model, — contact details and declaration. Section 2. — Grounds for mandatory exclusion (Regs 38(8)(9)(10)). Section 3. — Grounds for discretionary exclusion (Regs 38(16)). Section 4. — economic and financial standing, — technical and professional ability, — modern slavery Act 2015, — insurance, — capital contribution, — safeguarding and security, — anti-money laundering checks. Please view the tender documents for specific details regarding each of the above criteria. III.2) Conditions related to the contract III.2.1) Information about a particular profession Section IV: Procedure IV.1) Description IV.2) Administrative information IV.2.2) Time limit for receipt of tenders or requests to participate Date: 08/06/2018 Local time: 10:00 IV.2.4) Languages in which tenders or requests to participate may be submitted EN Section VI: Complementary information VI.3) Additional information Tender returns will be marked over a two stage process before the contract is awarded to the highest scoring bidder based on the specified award criteria. These two stages, as explained further below, are: — Stage 1: Acceptance or rejection of supplier based on business standing, financial standing, technical and professional ability as described in the objective rules and criteria for participation section of this prior information notice, — Stage 2: evaluation of award criteria (as described below). This procurement process will be conducted in accordance with the concession contracts Regulations 2016. The concessions contracts Regulations 2016 do not restrict the Authority to any set procedure to follow when conducting the tender, allowing the authority to design the most appropriate procurement process to meet its needs. The authority intends to follow an open tender process, reserving the right to negotiate tenders at a later stage. As such, the tender process will be as follows: — the authority will evaluate initial tenders submitted by tenderers that pass the selection criteria contained in the Stage 1 Scoring, using the award criteria for Stage 2 Scoring, — the authority may, if deemed necessary, conduct further rounds of negotiation with tenderers that have passed the selection criteria in the Stage 1 Scoring to improve the content of their submissions. Negotiations, if used, will continue up to a stage where final tenders are submitted which are then no longer subject to negotiation. Tenderers will be advised if negotiations are required at the appropriate stage of the process and will be informed of relevant deadlines for the submission of revised tenders, — the subject matter of the concession, the award criteria, and minimum criteria will not be subject to negotiation, — the authority reserves the right to award the contract on the basis of initial tenders, without further rounds of negotiation, — following submission and evaluation of final tenders, the contract will be awarded to the highest scoring tenderer based on the Stage 2 award criteria (subject to the authority's discretion not to award a contract to any tenderer). The Stage 2 award criteria will include: Technical criteria (70 %) and financial criteria (30 %) split as follows: Technical criteria (70 %). — operational model: criteria weighting - 20 %, — activities: criteria weighting - 10 %, — support and guidance: criteria weighting - 10 %, — safeguarding: criteria weighting - 10 %, — marketing: criteria weighting - 5 %, — monitoring: criteria weighting - 5 %, — social value: criteria weighting - 10 %. Financial Criteria (30 %). — financial model - pass /fail*, — total authority revenue contribution required by tenderer: criteria weighting - 25 %, — total per annum rent offered by tenderer: criteria weighting - 5 %. *For a tenderer to be awarded the contract, tenderers must have obtained a “Pass” for pass /fail questions. Please see the tender documents for further details regarding the tender award procedure. The tender documents are available on Lancashire County Council's electronic tendering site www.lancashire.gov.uk/tendering Use of this system does not require high specification IT equipment or connections, nor high level personal IT skills /capabilities. Access to the system /software and advice is free of charge. Registration is necessary in order to view the tender details and obtain tender documentation. Tenderers are advised to allow plenty of time for registration and to do this as early as possible during the tender period. VI.4) Procedures for review VI.4.1) Review body Lancashire County Council Preston PR1 8XJ UK VI.5) Date of dispatch of this notice 19/04/2018 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: contractscorporate@lancashire.gov.uk Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 98133100Civic betterment and community facility support servicesServices furnished by social membership organisations 98000000Other community, social and personal servicesOther Services 98110000Services furnished by business, professional and specialist organisationsMembership organisation services 98133000Services furnished by social membership organisationsMiscellaneous membership organisations services 98133110Services provided by youth associationsServices furnished by social membership organisations 92610000Sports facilities operation servicesSporting services 80310000Youth education servicesHigher education services Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. $('.rtsUL').attr('role', 'tablist'); $('.rtsLink').each(function (i, obj) { $(obj).attr("aria-controls", "ctl00_ContentPlaceHolder1_tab_StandardNoticeView1_Page" + (i + 1)); $(obj).attr("role", "tab"); $(obj).attr("tabindex", "0"); }); $('.MultiPage').each(function (i, obj) { $(obj).attr("aria-labelledby", "Tab" + (i + 1)); $(obj).attr("role", "tabpanel"); $(obj).attr("tabindex", "0"); }); $('.rtsLI').each(function (i, obj) { $(obj).attr("role", "presentation"); }); $("a[role='tab']").click(function () { $("a[role='tab']").attr("aria-selected", "false"); $(this).attr("aria-selected", "true"); var tabpanid = $(this).attr("aria-controls"); var tabpan = $("#" + tabpanid); $("div[role='tabpanel']").attr("aria-hidden", "true"); tabpan.attr("aria-hidden", "false"); }); $("a[role='tab']").keydown(function (ev) { if (ev.which == 13) { $(this).click() } }); $("a[role='tab']").keydown(function (ev) { if ((ev.which == 39) || (ev.which == 37)) { var selected = $(this).attr("aria-selected"); if (selected == "true") { $("a[aria-selected='false']").attr("aria-selected", "true").focus(); $(this).attr("aria-selected", "false"); var tabpanid = $("a[aria-selected='true']").attr("aria-controls"); var tabpan = $("#" + tabpanid); $("div[role='tabpanel']").attr("aria-hidden", "true"); tabpan.attr("aria-hidden", "false"); } } }); Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2018 window.jQuery || document.write('') //

Tableau Development, Support and Training Services.

University of Central Lancashire | Published September 19, 2015
Winner
The Information Lab
cpvs
72212482

The University of Central Lancashire (UCLan) is a world-class modern teaching and research University with campuses in Preston, Burnley, West Lakes and Cyprus. Within a changing Higher Education environment and increasing competition from national and international peers, UCLan recognises the importance of developing BI to enable decision makers to make evidence based decisions more readily. The key drivers are: — Integrated and trusted information is needed to help UCLan understand how to continue to attract students and funding, improve operational efficiency, measure progress, spot trends and alter University plans and behaviours accordingly. — Students and funding bodies are increasingly diligent and discerning when committing funds and are demanding increased ‘proof of credibility’ and ‘evidence of value’. The University's processes for meeting both internal and external reporting requirements have been identified as inefficient. Compiling data taken from multiple systems in different departments often requires manual, time consuming processes that are resource intensive. There are some requirements that currently cannot be met. To address these issues the University is undertaking an initiative to improve 2 core areas of its information architecture: 1. Information Management — the gathering of information from across the University's multiple systems and different departments to be available as a single source for all business critical reporting, performance analysis and decision making needs. 2. Information Governance — the processes, procedures, roles and tools to ensure University-wide alignment for how data and information are captured, managed, moved and used — assuring quality, integrity and consistency of data and how data is used. As part of this work, a data warehouse is being developed and currently contains select information from the University's student record system, with plans to expand it to include data from other systems. This data warehouse is being developed using WhereScape RED. The University has invested in Tableau software (server version, plus 7 desktop licences for use by the development team) and has been developing workbooks based on data in both the data warehouse and other static datasets, to provide management information to staff across the University. A small team from the Strategic Development Service and Learning and Information Services is developing skills in producing and publishing Tableau workbooks on the server. This tender aims to secure the following services: — Tableau content development support is required to enable the in-house team to become self-sufficient in report production (via consultancy/training sessions), to commence following completion of this tendering process, — Tableau licensing and maintenance support, following the completion of the current support contract on 31.12.2015, — Training for new users of Tableau desktop and those who wish to make full use of Tableau server capabilities (without a desktop licence), to commence following completion of this tendering process. Knowledge transfer in data warehouse development skills is being addressed via a separate contract, which has previously been awarded. The successful bidder will be expected to work effectively with the consultants supporting this contract, to ensure an effective, joined up approach to management information within UCLan. The requirements of the Tableau Development, Support and Training Services Tender are presented as 2 Lots. 1. Lot 1 — Tableau content development and licensing/maintenance support: The University has purchased seven Tableau desktop licences and a server licence and is making good progress in developing high quality interactive visualisations based on key datasets. A mixture of static, standalone datasets and ‘live’ data from the newly established data warehouse are being used as sources. Support and help is sought with the following aspects of content development: — Further developing the skills of the team in content development/data visualisation. — Developing the skills of the team in working with more complex and ‘live’ datasets as they are brought into our newly established data warehouse, to produce effective management information and intelligence in Tableau. — Further developing the understanding of the team to enable us to identify in each case the advantages/disadvantages of bringing specific datasets into the data warehouse vs working with static files, resulting in effective prioritisation of resources and maximum availability of management information. — Further developing the understanding of the team to enable us to identify where analysis/coding should take place within the data warehouse and where it should be undertaken within Tableau. — Advising on effective governance arrangements to enable end users to access the full range of capabilities within Tableau server, whilst safeguarding the integrity of centrally developed content. — Potentially, at times of significant workload, help may be required in developing Tableau content to enable key deadlines to be met. On completion of our current arrangements for licensing/maintenance support, we will include this provision under Lot 1. From 1.1.2016, we will therefore be looking for 8 Core Tableau Server Maintenance (Unlimited Users) and a minimum of 7 Tableau Desktop Professional Maintenance. 2. Lot 2 — Training for new users: In order to ensure that the University is able to make best use of Tableau, whilst allowing staff who are developing proficiency to focus on the development of content, support is required to train new users. Such requirements are likely to include the following: — Training for new users of Tableau desktop. — Training for end users without a desktop licence to enable them to make full use of the capabilities of Tableau server to self serve their more detailed management information requirements. — Training the trainer — the University has an experienced IT training team and the provision of training on Tableau server may be brought in-house in the longer term. Training should be provided on campus. The University's IT training rooms can cater for a maximum of 12 participants. All training materials are to be supplied by the successful bidder. The successful bidder will be expected to advise on essential/desirable prerequisites for training (prior knowledge, skills, experience, etc.), to enable the university to select appropriate trainees.

Tableau Development, Support and Training Services.

University of Central Lancashire | Published February 28, 2015  -  Deadline March 30, 2015
cpvs
72212482

The University of Central Lancashire (UCLan) is a World Class modern teaching and research University with campuses in Preston, Burnley, Westlakes and Cyprus. Within a changing Higher Education environment and increasing competition from national and international peers, UCLan recognises the importance of developing BI to enable decision makers to make evidence-based decisions more readily. The key drivers are: — Integrated and trusted information is needed to help UCLan understand how to continue to attract students and funding, improve operational efficiency, measure progress, spot trends and alter University plans and behaviours accordingly. — Students and funding bodies are increasingly diligent and discerning when committing funds and are demanding increased ‘proof of credibility' and ‘evidence of value'. The University's processes for meeting both internal and external reporting requirements have been identified as inefficient. Compiling data taken from multiple systems in different departments often requires manual, time-consuming processes that are resource intensive. There are some requirements that currently cannot be met. To address these issues the University is undertaking an initiative to improve two core areas of its information architecture: 1. Information Management — the gathering of information from across the University's multiple systems and different departments to be available as a single source for all business critical reporting, performance analysis and decision-making needs. 2. Information Governance — the processes, procedures, roles and tools to ensure University-wide alignment for how data and information are captured, managed, moved and used – assuring quality, integrity and consistency of data and how data is used. As part of this work, a data warehouse is being developed and currently contains select information from the University's student record system, with plans to expand it to include data from other systems. This data warehouse is being developed using WhereScape RED. The University has invested in Tableau software (server version, plus seven desktop licences for use by the development team) and has been developing workbooks based on data in both the data warehouse and other static datasets, to provide management information to staff across the University. A small team from the Strategic Development Service and Learning and Information Services is developing skills in producing and publishing Tableau workbooks on the server. This tender aims to secure the following services: — Tableau content development support is required to enable the in-house team to become self-sufficient in report production (via consultancy/training sessions), to commence following completion of this tendering process. — Tableau licensing and maintenance support, following the completion of the current support contract on 31.12.2015. — Training for new users of Tableau desktop and those who wish to make full use of Tableau server capabilities (without a desktop licence), to commence following completion of this tendering process. Knowledge transfer in data warehouse development skills is being addressed via a separate contract, which has previously been awarded. The successful bidder will be expected to work effectively with the consultants supporting this contract, to ensure an effective, joined up approach to management information within UCLan. The requirements of the Tableau Development, Support and Training Services Tender are presented as 2 Lots. Lot 1 — Tableau content development and licensing/maintenance support The University has purchased seven Tableau desktop licences and a server licence and is making good progress in developing high quality interactive visualisations based on key datasets. A mixture of static, standalone datasets and ‘live' data from the newly established data warehouse are being used as sources. Support and help is sought with the following aspects of content development: — Further developing the skills of the team in content development/data visualisation. — Developing the skills of the team in working with more complex and ‘live' datasets as they are brought into our newly established data warehouse, to produce effective management information and intelligence in Tableau. — Further developing the understanding of the team to enable us to identify in each case the advantages/disadvantages of bringing specific datasets into the data warehouse vs working with static files, resulting in effective prioritisation of resources and maximum availability of management information. — Further developing the understanding of the team to enable us to identify where analysis/coding should take place within the data warehouse and where it should be undertaken within Tableau. — Advising on effective governance arrangements to enable end-users to access the full range of capabilities within Tableau server, whilst safeguarding the integrity of centrally-developed content. — Potentially, at times of significant workload, help may be required in developing Tableau content to enable key deadlines to be met. On completion of our current arrangements for licensing/maintenance support, we will include this provision under Lot 1. From 1.1.2016, we will therefore be looking for 8 Core Tableau Server Maintenance (Unlimited Users) and a minimum of seven Tableau Desktop Professional Maintenance. Lot 2 — Training for new users In order to ensure that the University is able to make best use of Tableau, whilst allowing staff who are developing proficiency to focus on the development of content, support is required to train new users. Such requirements are likely to include the following: — Training for new users of Tableau desktop; — Training for end-users without a desktop licence to enable them to make full use of the capabilities of Tableau server to self-serve their more detailed management information requirements; — Training the trainer – the University has an experienced IT training team and the provision of training on Tableau server may be brought in-house in the longer-term. Training should be provided on campus. The University's IT training rooms can cater for a maximum of 12 participants. All training materials are to be supplied by the successful bidder. The successful bidder will be expected to advise on essential/desirable pre-requisites for training (prior knowledge, skills, experience, etc.), to enable the university to select appropriate trainees.

Health and Social Care Provision for HMP Liverpool

NHS England North | Published February 27, 2018
cpvs
85000000

North of England Commissioning Support (NECS) is a commissioning support service hosted by NHS England and is managing this procurement process for and on behalf of NHS England North Region Health and Justice (the Commissioner). NHS England has procured a health and social care provision for HMP Liverpool with a contract value of 6.5m GBP per year. The contract includes social care provision which will be paid on an hourly rate. Social care funding is not within the 6.5m f GBP financial threshold. II.1.6) Information about lots This contract is divided into lots: No II.1.7) Total value of the procurement Value excluding VAT: 26 000 000.00 GBP II.2) Description II.2.2) Additional CPV code(s) 85111500 85120000 85121100 85121270 85130000 85140000 85149000 II.2.3) Place of performance NUTS code: UKD7 Main site or place of performance: HMP Liverpool. II.2.4) Description of the procurement The scope of the service provision model currently comprises the population at HMP Liverpool only. NHS England has procured a health and social care provision for HMP Liverpool contract value of 6.5m GBP per year. The contract includes social care provision which will be paid on an hourly rate. Social care funding is not within the 6.5m GBP financial threshold. The new service model comprises of the following services: — Prison Community Care Services, including Primary Care Nursing, GP, Substance Use (DART), Pharmacy, Dental, Ophthalmology, Administration, IM&T and IT Support, — Prison Mental Health, including Learning Disability, Cognitive Impairment and Dementia Care Services, — Social care provision for all individuals as directed by the Local Authority social care assessment outcome. II.2.13) Information about European Union funds The procurement is related to a project and/or programme financed by European Union funds: No Section IV: Procedure IV.1) Description IV.1.1) Type of procedure Procedure involving negotiations Section V: Award of contract A contract/lot is awarded: Yes V.2 Award of contract V.2.1) Date of conclusion of the contract 08/02/2018 V.2.2) Information about tenders Number of tenders received: 1 The contract has been awarded to a group of economic operators: No V.2.3) Name and address of the contractor Spectrum Community Health CIC 1 Navigation Walk, Hebble Wharf Wakefield UK NUTS: UKD72 The contractor is an SME: No V.2.4) Information on value of the contract/lot (excluding VAT) Total value of the contract/lot: 26 000 000.00 GBP V.2.5) Information about subcontracting Section VI: Complementary information VI.3) Additional information (MT Ref:208651). VI.4) Procedures for review VI.4.1) Review body NHS England North Preston Business Centre, Watling Street Road Preston PR2 8DY UK Internet address(es) URL: http://www.necsu.nhs.uk VI.4.3) Review procedure Precise information on deadline(s) for review procedures: The Commissioner will act in accordance with Part 3 Chapter 5 Regulation 85 to 87 and Part 3 Chapter 6 Regulation 88 to 104 of the Public Contract Regulation 2015 (SI 2015 No 102) (PCR 2015). Part 3 of PCR 2015 provides for appeals to be made to the High Court subject to the time limitations and other required procedural steps. The rules relating to appeal are complex and a dissatisfied tenderer is advised to take their own prompt legal advice. VI.4.4) Service from which information about the review procedure may be obtained Royal Courts of Justice — The High Court Strand London WC2A 2LL UK VI.5) Date of dispatch of this notice 23/02/2018 Information added to the notice since publication. Additional information added to the notice since it's publication. No further information has been uploaded. Main Contact: england.contactus@nhs.net Admin Contact: N/a Technical Contact: N/a Other Contact: N/a Commodity Categories Commodity Categories IDTitleParent Category 85130000Dental practice and related servicesHealth services 85121100General-practitioner servicesMedical practice services 85000000Health and social work servicesOther Services 85120000Medical practice and related servicesHealth services 85140000Miscellaneous health servicesHealth services 85149000Pharmacy servicesMiscellaneous health services 85111500Psychiatric hospital servicesHospital services 85121270Psychiatrist or psychologist servicesMedical practice services Delivery Locations Delivery Locations IDDescription 100UK - All Alert Region Restrictions The buyer has restricted the alert for this notice to suppliers based in the following regions. Alert Region Restrictions There are no alert restrictions for this notice. $('.rtsUL').attr('role', 'tablist'); $('.rtsLink').each(function (i, obj) { $(obj).attr("aria-controls", "ctl00_ContentPlaceHolder1_tab_StandardNoticeView1_Page" + (i + 1)); $(obj).attr("role", "tab"); $(obj).attr("tabindex", "0"); }); $('.MultiPage').each(function (i, obj) { $(obj).attr("aria-labelledby", "Tab" + (i + 1)); $(obj).attr("role", "tabpanel"); $(obj).attr("tabindex", "0"); }); $('.rtsLI').each(function (i, obj) { $(obj).attr("role", "presentation"); }); $("a[role='tab']").click(function () { $("a[role='tab']").attr("aria-selected", "false"); $(this).attr("aria-selected", "true"); var tabpanid = $(this).attr("aria-controls"); var tabpan = $("#" + tabpanid); $("div[role='tabpanel']").attr("aria-hidden", "true"); tabpan.attr("aria-hidden", "false"); }); $("a[role='tab']").keydown(function (ev) { if (ev.which == 13) { $(this).click() } }); $("a[role='tab']").keydown(function (ev) { if ((ev.which == 39) || (ev.which == 37)) { var selected = $(this).attr("aria-selected"); if (selected == "true") { $("a[aria-selected='false']").attr("aria-selected", "true").focus(); $(this).attr("aria-selected", "false"); var tabpanid = $("a[aria-selected='true']").attr("aria-controls"); var tabpan = $("#" + tabpanid); $("div[role='tabpanel']").attr("aria-hidden", "true"); tabpan.attr("aria-hidden", "false"); } } }); Copyright © Sell2Wales Connect with us Email signup Subscribe to our email newsletter Subscribe Call us on 0800 222 9004 Accessibility| Privacy Policy & Cookies| Site map| Terms & Conditions| © Millstream Associates Limited 2018 //