AN2024 Mobile Phones Contract
Chwarae Teg | Published June 22, 2018
TENDER SPECIFICATION AND REQUIREMENTS Overview Chwarae Teg is inviting companies to tender for the provision of their mobile phone handsets and service requirements. Chwarae Teg requires between 80-90 mobile phone handsets and service contracts (see below for specifications). We currently have the following phones in circulation: Type Make/Model Number Phone Nokia Lumia 640 63 Phone Nokia Lumia 635 8 Phone LG K3 3 Phone LG K4 3 We require the following service contracts, for between 80-90 users: • 1000+ Calls, per month • 1000+ Texts, per month • 2GB or more data, per month (with the option to add bolt-on’s as and when required) Our handset requirements: We would prefer to choose our own hardware options from a list of available devices. The devices would need to adhere to the following requirements: • Android, Windows, Apple or Blackberry O/S. • Compatibility with Office 365 or Office 365 Applications • At least 2GB handset storage, or SD, or Micro SD, or have USB output. • Ability to use at least the following: Email application (Must support Office 365 including MS Outlook), Internet Browser, Compatibility with OneDrive, open PDFs, Photo to PDF Facility (app), Take Photographs, Support scanning app for Barcode Use Personal Hotspot to tether internet connection, Access Social Media Apps, Make Phone calls, Conference Calls, Speakerphone, 3.5mm headphone socket, Text Messages, send and receive MMS Messages, Access to Social Media, Conference calling, Maps/Navigation Apps, Answerphone messaging service, Calculator, Alarms, an application Store or download centre, Radio Streaming and/or Spotify and WhatsApp. • Handsets with a better quality battery life would be preferential. • At least 12-month hardware warranty with 48hr replacement where the device is determined to be faulty by Chwarae Teg’s ICT Team. • A robust or sturdy device would be preferable, or the supplier may choose to provide appropriate free-of-charge measures to ensure the devices are not easily damaged (i.e.: Hard Covers/ Cases/ Screen protectors). • Secure devices or, compatibility with security software. Our current contracts will expire by the 1st of August 2018, and will be extended on a rolling monthly basis until we commence our new contract on the 1st of September 2018. The supplier will be expected to provide a choice of both handset and package options including various options for calls, minutes, and data. SIM only with hardware fund packages are acceptable. As Chwarae Teg are a pan Wales organisation, the supplier should demonstrate how they will ensure a sufficient signal for calls and data usage. From time to time we may require International usage. The supplier should demonstrate how they would accommodate this requirement. Handsets and SIM cards will be re-used, in the event of staff leavers, being re-deployed to a new employee. The supplier may wish to demonstrate if they can assist Chwarae Teg with re-deployment. The supplier should include details of which device management solutions (E.G.: MDM, Miradore) are recommended, and what level of support the Supplier will provide to us in implementing the device management system. The supplier should provide details of any device training, or manuals and documentation provided alongside new hardware, and any additional cost. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=82983.