Call center and back-office services.
Call center and back-office services: acquisition of customer care (1 st level support) for all residential and business customers badenova AG & Co. KG for electricity, gas, water / waste water, telecommunications and multimedia.
The execution is to begin around September 2017. The order lines are to be provided in their own premises and with own technical equipment of the service provider. The required licenses for the provision of services are provided by the badenova AG & Co. KG available.