Public tenders for architect, architecture in Preston United Kingdom

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Placemaking Hub — Strategic Consultancy.

Places for People Placemaking Limited | Published September 22, 2015  -  Deadline November 30, 2015
cpvs
70000000

Places for People Placemaking Limited for itself and on behalf of the Places for People Group and its present and future subsidiaries (the Contracting Authority) and all other bodies identified in the paragraph II.2.1) Total quantity or scope. Places for People Placemaking Ltd are seeking suitably qualified service providers who can deliver a series of regeneration, development and property management related services and supplies to form a Placemaking Hub which will be utilised and owned by Places for People Placemaking Ltd. It is intended that the Framework Agreement will be capable of being used by contracting authorities in the United Kingdom. Whilst the Placemaking Hub will be offered as a holistic approach it is our intention to separate this into three distinct procurement procedures. Strategic Consultancy — services will be separated into Lots to include: masterplanning and architecture, town planning, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, digital infrastructure and SMART cities consultancy, construction and technical advisory. Regional Consultancy (Dynamic Purchasing System) — services will be separated into Lots to include: masterplanning and architecture, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, construction and technical advisory. Strategic Managed Services — services will be separated into Lots to include: housing, tenancy, leaseholder and private rented sector management, development advisory, digital infrastructure and SMART cities solution design and provision.

Placemaking Hub — Regional Consultancy (DPS).

Places for People Placemaking Limited | Published September 22, 2015  -  Deadline October 16, 2015
cpvs
70000000

Places for People Placemaking Limited for itself and on behalf of the Places for People Group and its present and future subsidiaries (the Contracting Authority) and all other bodies identified in the paragraph II.2.1) Total quantity or scope. Places for People Placemaking Ltd are seeking suitably qualified service providers who can deliver a series of regeneration, development and property management related services and supplies to form a Placemaking Hub which will be utilised and owned by Places for People Placemaking Ltd. It is intended that the Dynamic Purchasing System will be capable of being used by contracting authorities in the United Kingdom. Whilst the Placemaking Hub will be offered as a holistic approach it is our intention to separate this into three distinct procurement procedures. Strategic Consultancy — services will be separated into Lots to include: masterplanning and architecture, town planning, engineering, environmental technologies and sustainability, landscape architecture and ecology,sales, marketing and lettings, digital infrastructure and SMART cities consultancy, construction and technical advisory. Regional Consultancy (Dynamic Purchasing System) — services will be separated into Lots to include: masterplanning and architecture, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, construction and technical advisory. Strategic Managed Services — services will be separated into Lots to include: housing, tenancy, leaseholder and private rented sector management, development advisory, digital infrastructure and SMART cities solution design and provision.

Placemaking Hub — Strategic Managed Services.

Places for People Placemaking Limited | Published September 22, 2015  -  Deadline December 18, 2015
cpvs
70000000

Places for People Placemaking Limited for itself and on behalf of the Places for People Group and its present and future subsidiaries (the Contracting Authority) and all other bodies identified in the paragraph II.2.1) Total quantity or scope. Places for People Placemaking Ltd are seeking suitably qualified service providers who can deliver a series of regeneration, development and property management related services and supplies to form a Placemaking Hub which will be utilised and owned by Places for People Placemaking Ltd. It is intended that the Framework Agreement will be capable of being used by contracting authorities in the United Kingdom. Whilst the Placemaking Hub will be offered as a holistic approach it is our intention to separate this into three distinct procurement procedures. Strategic Consultancy — services will be separated into Lots to include: masterplanning and architecture, town planning, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, digital infrastructure and SMART cities consultancy, construction and technical advisory. Regional Consultancy (Dynamic Purchasing System) — services will be separated into Lots to include: masterplanning and architecture, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, construction and technical advisory. Strategic Managed Services — services will be separated into Lots to include: housing, tenancy, leaseholder and private rented sector management, development advisory, digital infrastructure and SMART cities solution design and provision.

Placemaking Hub — Strategic Managed Services.

Places for People Group Limited | Published September 22, 2015  -  Deadline October 16, 2015
cpvs
70000000, 72000000, 72000000, 70110000, 70000000, 70000000, 70000000

Places for People Placemaking Limited for itself and on behalf of the Places for People Group and its present and future subsidiaries (the Contracting Authority) and all other bodies identified in the paragraph II.2.1) Total quantity or scope. Places for People Placemaking Ltd are seeking suitably qualified service providers who can deliver a series of regeneration, development and property management related services and supplies to form a Placemaking Hub which will be utilised and owned by Places for People Placemaking Ltd. It is intended that the Framework Agreement will be capable of being used by contracting authorities in the United Kingdom. Whilst the Placemaking Hub will be offered as a holistic approach it is our intention to separate this into three distinct procurement procedures. Strategic Consultancy — services will be separated into Lots to include: masterplanning and architecture, town planning, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, digital infrastructure and SMART cities consultancy, construction and technical advisory. Regional Consultancy (Dynamic Purchasing System) — services will be separated into Lots to include: masterplanning and architecture, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, construction and technical advisory. Strategic Managed Services — services will be separated into Lots to include: housing, tenancy, leaseholder and private rented sector management, development advisory, digital infrastructure and SMART cities solution design and provision.

Placemaking Hub — Regional Consultancy (DPS).

Places for People Group Limited | Published September 22, 2015  -  Deadline October 16, 2015
cpvs
71000000, 71000000, 71400000, 90713000, 71000000, 70000000

Places for People Placemaking Limited for itself and on behalf of the Places for People Group and its present and future subsidiaries (the Contracting Authority) and all other bodies identified in the paragraph II.2.1) Total quantity or scope. Places for People Placemaking Ltd are seeking suitably qualified service providers who can deliver a series of regeneration, development and property management related services and supplies to form a Placemaking Hub which will be utilised and owned by Places for People Placemaking Ltd. It is intended that the Dynamic Purchasing System will be capable of being used by contracting authorities in the United Kingdom. Whilst the Placemaking Hub will be offered as a holistic approach it is our intention to separate this into three distinct procurement procedures. Strategic Consultancy — services will be separated into Lots to include: masterplanning and architecture, town planning, engineering, environmental technologies and sustainability, landscape architecture and ecology,sales, marketing and lettings, digital infrastructure and SMART cities consultancy, construction and technical advisory. Regional Consultancy (Dynamic Purchasing System) — services will be separated into Lots to include: masterplanning and architecture, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, construction and technical advisory. Strategic Managed Services — services will be separated into Lots to include: housing, tenancy, leaseholder and private rented sector management, development advisory, digital infrastructure and SMART cities solution design and provision.

Placemaking Hub — Strategic Consultancy.

Places for People Group Limited | Published September 22, 2015  -  Deadline October 16, 2015
cpvs
71000000, 70000000, 72000000, 71200000, 71240000, 90713000, 71300000, 72000000, 71000000, 71420000, 70000000

Places for People Placemaking Limited for itself and on behalf of the Places for People Group and its present and future subsidiaries (the Contracting Authority) and all other bodies identified in the paragraph II.2.1) Total quantity or scope. Places for People Placemaking Ltd are seeking suitably qualified service providers who can deliver a series of regeneration, development and property management related services and supplies to form a Placemaking Hub which will be utilised and owned by Places for People Placemaking Ltd. It is intended that the Framework Agreement will be capable of being used by contracting authorities in the United Kingdom. Whilst the Placemaking Hub will be offered as a holistic approach it is our intention to separate this into three distinct procurement procedures. Strategic Consultancy — services will be separated into Lots to include: masterplanning and architecture, town planning, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, digital infrastructure and SMART cities consultancy, construction and technical advisory. Regional Consultancy (Dynamic Purchasing System) — services will be separated into Lots to include: masterplanning and architecture, engineering, environmental technologies and sustainability, landscape architecture and ecology, sales, marketing and lettings, construction and technical advisory. Strategic Managed Services — services will be separated into Lots to include: housing, tenancy, leaseholder and private rented sector management, development advisory, digital infrastructure and SMART cities solution design and provision.

Design Competition for a Student Support Centre and New Square for the University of Central Lancashire

University of Central Lancashire | Published September 27, 2016
Winner
Hawkins Brown Architects LLP
cpvs
71220000, 71221000, 71200000, 71400000, 71222100, 71210000, 71240000, 71420000

Please note this is an award notice, the opportunity is now closed. The University of Central Lancashire (UCLan) sought multi-disciplinary architect-led teams with exceptional design skills for the design of their new Student Support Centre and creation of a new square at the heart of its campus in Preston, Lancashire.

The new Centre and surrounding landscaping will frame the northern side of the square and a vision is set for an iconic, welcoming, open, transparent, accessible Student Support Centre that will help create a new heart for UCLan.

The intention is for the winning team to develop their design proposals up to RIBA Stage 3 in the first instance. Further progression of the project will be subject to successful planning and funding applications.

The complete budget for the project is anticipated to be in the region of 56 000 000 GBP this includes all costs for the project as a gross figure including: demolition, construction, fees, fit out, furniture, AV/IT, consultant's costs, compliance with planning/building regulations and VAT.

The construction cost budget for the Student Support Centre is circa 26 700 000 GBP and circa 5 400 000 GBP (excluding VAT) for the new square and surrounding landscaping works.

Design Competition for a Student Support Centre and New Square for the University of Central Lancash

University of Central Lancashire | Published April 22, 2016
cpvs
71220000, 71221000, 71200000, 71400000, 71222100, 71210000, 71240000, 71420000

The University of Central Lancashire (UCLan) is seeking multi-disciplinary architect-led teams with exceptional design skills for the design of their new Student Support Centre and creation of a new square at the heart of its campus in Preston, Lancashire.

The new Centre and surrounding landscaping will frame the northern side of the square and a vision is set for an iconic, welcoming, open, transparent, accessible Student Support Centre that will help create a new heart for UCLan.

The intention will be to appoint the winning team to develop their design proposals up to RIBA Stage 3 in the 1st instance. Further progression of the project will be subject to successful planning and funding applications.

The complete budget for the project is anticipated to be in the region of 56 000 000 GBP. This includes all costs for the project as a gross figure including: demolition, construction, fees, fit out, furniture, AV/IT, consultant's costs, compliance with planning/building regulations and VAT.

The construction cost budget for the Student Support Centre is circa 26 700 000 GBP and circa 5 400 000 GBP (excluding VAT) for the new square and surrounding landscaping works.

UCLan wishes to appoint an innovative design team with exceptional skills to design the New Student Support Centre and associated public realm square. More details are set out in the accompanying Briefing Paper.

Design Competition for a Student Support Centre and New Square for the University of Central Lancashire

University of Central Lancashire | Published April 22, 2016  -  Deadline May 20, 2016
cpvs
71220000, 71221000, 71200000, 71400000, 71222100, 71210000, 71240000, 71420000

The University of Central Lancashire (UCLan) is seeking multi-disciplinary architect-led teams with exceptional design skills for the design of their new Student Support Centre and creation of a new square at the heart of its campus in Preston, Lancashire.

The new Centre and surrounding landscaping will frame the northern side of the square and a vision is set for an iconic, welcoming, open, transparent, accessible Student Support Centre that will help create a new heart for UCLan.

The intention will be to appoint the winning team to develop their design proposals up to RIBA Stage 3 in the 1st instance. Further progression of the project will be subject to successful planning and funding applications.

The complete budget for the project is anticipated to be in the region of 56 000 000 GBP. This includes all costs for the project as a gross figure including: demolition, construction, fees, fit out, furniture, AV/IT, consultant's costs, compliance with planning/building regulations and VAT.

The construction cost budget for the Student Support Centre is circa 26 700 000 GBP and circa 5 400 000 GBP (excluding VAT) for the new square and surrounding landscaping works.

UCLan wishes to appoint an innovative design team with exceptional skills to design the New Student Support Centre and associated public realm square. More details are set out in the accompanying Briefing Paper.

Tender for work to deliver Architectural and Principal Designer Services for proposed Digital Office Park, Euxton Lane, Chorley - A European Regional Development Fund (ERDF) Project

Chorley Council | Published September 7, 2016  -  Deadline September 21, 2016
cpvs
391000

Chorley Council is inviting tenders for the for the delivery Architectural and Principal Designer Services for the Proposed Digital Office Park, Euxton Lane, Chorley, a European Regional Development Fund (ERDF) Project. It is anticipated that the contract will commence Mid October for a period o...tails of the evaluation criteria and methodology are included in the tender documents. The deadline for expressions of interest is 5.00pm on Wednesday 21st September 2016. Completed tender documents must be submitted and received via the Chest by no later than Noon on Friday 30th September 2016

Customer Service Desk.

University of Central Lancashire | Published October 11, 2014  -  Deadline November 9, 2014
cpvs
48000000, 48900000

The University of Central Lancashire is seeking expressions of interest for a contract for the supply and installation of Customer Service Desk system. Companies must have the proven experience, expertise and capability to support the installation of the system to meet the needs of the business. The University recently reviewed our Customer Service Desk needs and we wish to procure a system that will address the needs of the University in achieving its strategic objectives. The procurement process will be run in accordance with European legislation as applicable to a service under the provisions of the Public Sector Services Regulations. The contract will be for an initial period of two years from the "in-service" (live) date with the option to extend for up to two further twelve month periods. Respondents who wish to tender must complete and returned the pre-qualification questionnaire (PQQ) by the closing date of 13.11.2014. A maximum of five bidders will be invited to tender and will be required to fully demonstrate the functionality of the offered Customer Service Desk System. Bidders may express interest in tendering for the following: The University of Central Lancashire (UCLan) is a World Class modern teaching and research University with campuses in Preston, Burnley, Westlakes and Cyprus. The University is home to a diverse community of around 25,000 students, from the UK and overseas, and delivers over 165 000 classes per year. We offer a portfolio of around 500 undergraduate and 200 postgraduate courses based on a modular structure, allowing students flexibility and choice. The current academic year features around 7 000 modules, with over 87 000 individual student-module associations. Disciplines include Architecture, Business, Social Work, Art, Design and Performance, Dentistry, Education and Social Science, Forensics, Sports Science, Tourism, Journalism, Digital Media, Literature, Languages, Law, Health, Pharmacy, Psychology, Computing, Engineering and Physical Sciences. The University of Central Lancashire strives to provide excellent customer service to students, staff and stakeholders. UCLan currently has a Customer Support Team who provide IT support as well as manage course enquiries and the switchboard. Currently IT support is managed via a help-desk platform developed internally on SharePoint. In addition UCLan has a student support service called The ‘i’, which provides a one stop shop service for all student queries. The new Customer Service Desk will enable UCLan to effectively manage customer queries to both LIS Customer Support and The ‘i’ via all contact methods. It is important that UCLan is both able to manage customer queries quickly and effectively as well as collect rich management information on the usage of the services for continual review and improvement. In terms of staffing it is estimated that usage will include 25 Customer Support Team staff, 25 staff from The ‘i’ Team, 100 LIS staff, 250 staff across UCLan, plus 30 000 students who may potentially use the knowledge base or log their own calls. The new customer service desk will be required to: — Enable effective management of IT support calls, student support calls and service requests; — Provide high quality self-service functionality with integrated knowledge base. Integrate with or enable data to by imported from and pushed to relevant university systems including Mitel telephony system, User Reg / Forefront Identify Management, (Ellucian — Banner) and Achiever Educational Solutions; — Link with relevant Social Media including Facebook and Twitter; — Provide quick query log functionality for when a call is not required; — Provide effective management information on all aspects of service provided through the system including reporting functionality as well as the ability to extract the raw data. The successful vendor will be required to:

Customer Service Desk.

University of Central Lancashire | Published May 2, 2015
Winner
Axios Sytems plc
cpvs
48000000, 48900000

Please note this is an award notice, not a contracting opportunity. The University of Central Lancashire is seeking expressions of interest for a contract for the supply and installation of Customer Service Desk system. Companies must have the proven experience, expertise and capability to support the installation of the system to meet the needs of the business. The University recently reviewed our Customer Service Desk needs and we wish to procure a system that will address the needs of the University in achieving its strategic objectives. The procurement process will be run in accordance with European legislation as applicable to a service under the provisions of the Public Sector Services Regulations. The contract will be for an initial period of two years from the "in-service" (live) date with the option to extend for up to two further twelve month periods. Respondents who wish to tender must complete and returned the pre-qualification questionnaire (PQQ) by the closing date of 13.11.2014. A maximum of five bidders will be invited to tender and will be required to fully demonstrate the functionality of the offered Customer Service Desk System. Bidders may express interest in tendering for the following: The University of Central Lancashire (UCLan) is a World Class modern teaching and research University with campuses in Preston, Burnley, Westlakes and Cyprus. The University is home to a diverse community of around 25 000 students, from the UK and overseas, and delivers over 165,000 classes per year. We offer a portfolio of around 500 undergraduate and 200 postgraduate courses based on a modular structure, allowing students flexibility and choice. The current academic year features around 7 000 modules, with over 87 000 individual student-module associations. Disciplines include Architecture, Business, Social Work, Art, Design and Performance, Dentistry, Education and Social Science, Forensics, Sports Science, Tourism, Journalism, Digital Media, Literature, Languages, Law, Health, Pharmacy, Psychology, Computing, Engineering and Physical Sciences. The University of Central Lancashire strives to provide excellent customer service to students, staff and stakeholders. UCLan currently has a Customer Support Team who provide IT support as well as manage course enquiries and the switchboard. Currently IT support is managed via a helpdesk platform developed internally on SharePoint. In addition UCLan has a student support service called The "i", which provides a one stop shop service for all student queries. The new Customer Service Desk will enable UCLan to effectively manage customer queries to both LIS Customer Support and The "i" via all contact methods. It is important that UCLan is both able to manage customer queries quickly and effectively as well as collect rich management information on the usage of the services for continual review and improvement. In terms of staffing it is estimated that usage will include 25 Customer Support Team staff, 25 staff from The "i" Team, 100 LIS staff, 250 staff across UCLan, plus 30,000 students who may potentially use the knowledge base or log their own calls. The new customer service desk will be required to; Enable effective management of IT support calls, student support calls and service requests. Provide high quality self-service functionality with integrated knowledge base. Integrate with or enable data to by imported from and pushed to relevant university systems including Mitel telephony system, User Reg / Forefront Identify Management, (Ellucian - Banner) and Achiever Educational Solutions. Link with relevant Social Media including Facebook and Twitter. Provide quick query log functionality for when a call is not required. Provide effective management information on all aspects of service provided through the system including reporting functionality as well as the ability to extract the raw data. The successful vendor will be required to: Demonstrate successful deployment at other UK based HEIs Supply, configure, deploy, test and handover software tools; Provide user training; Provide and support the implementation of software upgrades, service releases, patches etc. for a period of two years from the "in-service" (live) date with the option to extend for up to two further twelve month periods. Service to include any customised elements included in the solution; Provide technical and help desk support for the contract period. Service to include any customised elements included in the solution; Provide any technical expertise (programmers, analysts and technicians) that is required throughout the assignment.

Tableau Development, Support and Training Services.

University of Central Lancashire | Published September 19, 2015
Winner
The Information Lab
cpvs
72212482

The University of Central Lancashire (UCLan) is a world-class modern teaching and research University with campuses in Preston, Burnley, West Lakes and Cyprus. Within a changing Higher Education environment and increasing competition from national and international peers, UCLan recognises the importance of developing BI to enable decision makers to make evidence based decisions more readily. The key drivers are: — Integrated and trusted information is needed to help UCLan understand how to continue to attract students and funding, improve operational efficiency, measure progress, spot trends and alter University plans and behaviours accordingly. — Students and funding bodies are increasingly diligent and discerning when committing funds and are demanding increased ‘proof of credibility’ and ‘evidence of value’. The University's processes for meeting both internal and external reporting requirements have been identified as inefficient. Compiling data taken from multiple systems in different departments often requires manual, time consuming processes that are resource intensive. There are some requirements that currently cannot be met. To address these issues the University is undertaking an initiative to improve 2 core areas of its information architecture: 1. Information Management — the gathering of information from across the University's multiple systems and different departments to be available as a single source for all business critical reporting, performance analysis and decision making needs. 2. Information Governance — the processes, procedures, roles and tools to ensure University-wide alignment for how data and information are captured, managed, moved and used — assuring quality, integrity and consistency of data and how data is used. As part of this work, a data warehouse is being developed and currently contains select information from the University's student record system, with plans to expand it to include data from other systems. This data warehouse is being developed using WhereScape RED. The University has invested in Tableau software (server version, plus 7 desktop licences for use by the development team) and has been developing workbooks based on data in both the data warehouse and other static datasets, to provide management information to staff across the University. A small team from the Strategic Development Service and Learning and Information Services is developing skills in producing and publishing Tableau workbooks on the server. This tender aims to secure the following services: — Tableau content development support is required to enable the in-house team to become self-sufficient in report production (via consultancy/training sessions), to commence following completion of this tendering process, — Tableau licensing and maintenance support, following the completion of the current support contract on 31.12.2015, — Training for new users of Tableau desktop and those who wish to make full use of Tableau server capabilities (without a desktop licence), to commence following completion of this tendering process. Knowledge transfer in data warehouse development skills is being addressed via a separate contract, which has previously been awarded. The successful bidder will be expected to work effectively with the consultants supporting this contract, to ensure an effective, joined up approach to management information within UCLan. The requirements of the Tableau Development, Support and Training Services Tender are presented as 2 Lots. 1. Lot 1 — Tableau content development and licensing/maintenance support: The University has purchased seven Tableau desktop licences and a server licence and is making good progress in developing high quality interactive visualisations based on key datasets. A mixture of static, standalone datasets and ‘live’ data from the newly established data warehouse are being used as sources. Support and help is sought with the following aspects of content development: — Further developing the skills of the team in content development/data visualisation. — Developing the skills of the team in working with more complex and ‘live’ datasets as they are brought into our newly established data warehouse, to produce effective management information and intelligence in Tableau. — Further developing the understanding of the team to enable us to identify in each case the advantages/disadvantages of bringing specific datasets into the data warehouse vs working with static files, resulting in effective prioritisation of resources and maximum availability of management information. — Further developing the understanding of the team to enable us to identify where analysis/coding should take place within the data warehouse and where it should be undertaken within Tableau. — Advising on effective governance arrangements to enable end users to access the full range of capabilities within Tableau server, whilst safeguarding the integrity of centrally developed content. — Potentially, at times of significant workload, help may be required in developing Tableau content to enable key deadlines to be met. On completion of our current arrangements for licensing/maintenance support, we will include this provision under Lot 1. From 1.1.2016, we will therefore be looking for 8 Core Tableau Server Maintenance (Unlimited Users) and a minimum of 7 Tableau Desktop Professional Maintenance. 2. Lot 2 — Training for new users: In order to ensure that the University is able to make best use of Tableau, whilst allowing staff who are developing proficiency to focus on the development of content, support is required to train new users. Such requirements are likely to include the following: — Training for new users of Tableau desktop. — Training for end users without a desktop licence to enable them to make full use of the capabilities of Tableau server to self serve their more detailed management information requirements. — Training the trainer — the University has an experienced IT training team and the provision of training on Tableau server may be brought in-house in the longer term. Training should be provided on campus. The University's IT training rooms can cater for a maximum of 12 participants. All training materials are to be supplied by the successful bidder. The successful bidder will be expected to advise on essential/desirable prerequisites for training (prior knowledge, skills, experience, etc.), to enable the university to select appropriate trainees.

Tableau Development, Support and Training Services.

University of Central Lancashire | Published February 28, 2015  -  Deadline March 30, 2015
cpvs
72212482

The University of Central Lancashire (UCLan) is a World Class modern teaching and research University with campuses in Preston, Burnley, Westlakes and Cyprus. Within a changing Higher Education environment and increasing competition from national and international peers, UCLan recognises the importance of developing BI to enable decision makers to make evidence-based decisions more readily. The key drivers are: — Integrated and trusted information is needed to help UCLan understand how to continue to attract students and funding, improve operational efficiency, measure progress, spot trends and alter University plans and behaviours accordingly. — Students and funding bodies are increasingly diligent and discerning when committing funds and are demanding increased ‘proof of credibility' and ‘evidence of value'. The University's processes for meeting both internal and external reporting requirements have been identified as inefficient. Compiling data taken from multiple systems in different departments often requires manual, time-consuming processes that are resource intensive. There are some requirements that currently cannot be met. To address these issues the University is undertaking an initiative to improve two core areas of its information architecture: 1. Information Management — the gathering of information from across the University's multiple systems and different departments to be available as a single source for all business critical reporting, performance analysis and decision-making needs. 2. Information Governance — the processes, procedures, roles and tools to ensure University-wide alignment for how data and information are captured, managed, moved and used – assuring quality, integrity and consistency of data and how data is used. As part of this work, a data warehouse is being developed and currently contains select information from the University's student record system, with plans to expand it to include data from other systems. This data warehouse is being developed using WhereScape RED. The University has invested in Tableau software (server version, plus seven desktop licences for use by the development team) and has been developing workbooks based on data in both the data warehouse and other static datasets, to provide management information to staff across the University. A small team from the Strategic Development Service and Learning and Information Services is developing skills in producing and publishing Tableau workbooks on the server. This tender aims to secure the following services: — Tableau content development support is required to enable the in-house team to become self-sufficient in report production (via consultancy/training sessions), to commence following completion of this tendering process. — Tableau licensing and maintenance support, following the completion of the current support contract on 31.12.2015. — Training for new users of Tableau desktop and those who wish to make full use of Tableau server capabilities (without a desktop licence), to commence following completion of this tendering process. Knowledge transfer in data warehouse development skills is being addressed via a separate contract, which has previously been awarded. The successful bidder will be expected to work effectively with the consultants supporting this contract, to ensure an effective, joined up approach to management information within UCLan. The requirements of the Tableau Development, Support and Training Services Tender are presented as 2 Lots. Lot 1 — Tableau content development and licensing/maintenance support The University has purchased seven Tableau desktop licences and a server licence and is making good progress in developing high quality interactive visualisations based on key datasets. A mixture of static, standalone datasets and ‘live' data from the newly established data warehouse are being used as sources. Support and help is sought with the following aspects of content development: — Further developing the skills of the team in content development/data visualisation. — Developing the skills of the team in working with more complex and ‘live' datasets as they are brought into our newly established data warehouse, to produce effective management information and intelligence in Tableau. — Further developing the understanding of the team to enable us to identify in each case the advantages/disadvantages of bringing specific datasets into the data warehouse vs working with static files, resulting in effective prioritisation of resources and maximum availability of management information. — Further developing the understanding of the team to enable us to identify where analysis/coding should take place within the data warehouse and where it should be undertaken within Tableau. — Advising on effective governance arrangements to enable end-users to access the full range of capabilities within Tableau server, whilst safeguarding the integrity of centrally-developed content. — Potentially, at times of significant workload, help may be required in developing Tableau content to enable key deadlines to be met. On completion of our current arrangements for licensing/maintenance support, we will include this provision under Lot 1. From 1.1.2016, we will therefore be looking for 8 Core Tableau Server Maintenance (Unlimited Users) and a minimum of seven Tableau Desktop Professional Maintenance. Lot 2 — Training for new users In order to ensure that the University is able to make best use of Tableau, whilst allowing staff who are developing proficiency to focus on the development of content, support is required to train new users. Such requirements are likely to include the following: — Training for new users of Tableau desktop; — Training for end-users without a desktop licence to enable them to make full use of the capabilities of Tableau server to self-serve their more detailed management information requirements; — Training the trainer – the University has an experienced IT training team and the provision of training on Tableau server may be brought in-house in the longer-term. Training should be provided on campus. The University's IT training rooms can cater for a maximum of 12 participants. All training materials are to be supplied by the successful bidder. The successful bidder will be expected to advise on essential/desirable pre-requisites for training (prior knowledge, skills, experience, etc.), to enable the university to select appropriate trainees.
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